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mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope).

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Marc Olivier Chouinard committed 2010-08-19 21:43:07 -04:00
1 parent 4d2cc185b0
commit 8082aa987e
2 files changed
+73 -10
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conf/autoload_configs/callcenter.conf.xml
+1 -1
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@@ -18,7 +18,7 @@
<!-- WARNING : Configuring XML Tiers will reset the provided level and position if provided.-->
<!-- WARNING : Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup(Not currently supported anyway) -->
<agents>
<!--<agent name="1000@default" type="callback" contact="[call_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" />-->
<!--<agent name="1000@default" type="callback" contact="[call_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" reject-delay-time="10" busy-delay-time="60" />-->
</agents>
<tiers>
<!-- if no level or position is provided, they will default to 1. You should do this to keep db value on restart -->