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mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position.

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Marc Olivier Chouinard committed 2010-08-26 06:19:58 -04:00
1 parent 6558276a83
commit ab2529d4e1
2 files changed
+105 -41
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conf/autoload_configs/callcenter.conf.xml
+2
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@@ -14,6 +14,8 @@
<param name="tier-rule-wait-second" value="300"/>
<param name="tier-rule-wait-multiply-level" value="true"/>
<param name="tier-rule-no-agent-no-wait" value="false"/>
<param name="discard-abandoned-after" value="60"/>
<param name="abandoned-resume-allowed" value="false"/>
</queue>
</queues>