Marc Olivier Chouinard
3482f95e72
mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
...
max-wait-time : allow to make the caller quit the queue after X number of waited second. The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue. This allow safe shift change with all agents login out and back in
I've changed the Event value from CC-Name to either CC-Agent or CC-Queue. So watchout for your current event socket apps. Sorry about this change.
Lot to be tested in this commit. Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Marc Olivier Chouinard
0be95658af
mod_callcenter: Make more sence to bridge the caller to the agent. Before, in the xml_cdr you saw it it like the agent initiated the call to the member
2010-09-03 22:53:14 -04:00
Marc Olivier Chouinard
2d3d8c8ddd
mod_callcenter: Add more channel variable and event and fix a mem leak
2010-09-03 20:12:45 -04:00
Anthony Minessale
82db6c4fe3
revert, moving to core
2010-09-02 16:36:47 -05:00
Michael Jerris
7c0b748737
cleanup whitespace in commands
2010-09-02 17:17:56 -04:00
Brian West
d68a12188c
FSCORE-662
2010-09-02 10:39:52 -05:00
Rupa Schomaker
c6a4ddd0ba
FSMOD-69 - mod_curl - use method=post when post requested
2010-09-01 07:00:33 -05:00
Jeff Lenk
99ff200dbf
add mod_directory to pro solutions for VS- not built by default
2010-08-29 12:26:30 -05:00
Marc Olivier Chouinard
9b33bd1c1c
mod_callcenter: correct multiple little things following the recent tiers and join back features
2010-08-26 22:49:02 -04:00
Anthony Minessale
46c6650a94
pass originate flags into session_request so we can selectivly skip throttling
2010-08-26 12:19:49 -05:00
Marc Olivier Chouinard
ab2529d4e1
mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position.
2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard
6558276a83
mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so)
2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard
86c9bed758
mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent.
2010-08-25 21:40:33 -04:00
Anthony Minessale
b5205c0bc0
MODAPP-447
2010-08-20 17:48:14 -05:00
Marc Olivier Chouinard
8082aa987e
mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope).
2010-08-19 21:43:07 -04:00
Michael S Collins
4d2cc185b0
Fix fifo_member add syntax
2010-08-19 18:21:50 -07:00
Jeff Lenk
1977aa8684
VS2010 add missing project filters
2010-08-19 10:38:54 -05:00
Mathieu Rene
6cdd3e2a2e
Attempt at MODAPP-446
2010-08-16 10:41:16 -04:00
Stefan Knoblich
d6eb7562e5
[mod_commands,mod_event_socket,mod_event_test] fix up other users of switch_event_xmlize() to use SWITCH_EVENT_NONE
2010-08-15 00:39:49 +02:00
Stefan Knoblich
dbe62c25e9
[mod_lcr] Use SWITCH_VA_NONE instead of an empty string to (finally) fix the gcc printf format warnings.
2010-08-15 00:35:10 +02:00
Mathieu Rene
bfa414cb0f
mod_lcr: fix compiler warning on newer gcc
2010-08-14 16:50:06 -04:00
Marc Olivier Chouinard
6980305f3a
mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime.
2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard
42436e270c
mod_callcenter: Add missing odbc db support (Not tested, please someone test this)
2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard
1666783cf8
mod_callcenter: Try to fix the ring-all, also add cli auto complete done in previous commit
2010-08-14 04:07:38 -04:00
Marc Olivier Chouinard
fea3008454
Merge branch 'master' of ssh://git.freeswitch.org/freeswitch
2010-08-13 19:17:36 -04:00
Marc Olivier Chouinard
3eafca6029
mod_callcenter: Add ability to unload/reload/load a queue setting (You still need to reloadxml before).
...
Note that joining a queue will check for it in the config and load it on the fly... I've used the same system as in mod_voicemail. Not sure if we should allow this, but just comment it out of the config before unload and it wont be available anymore
2010-08-13 19:15:24 -04:00
Jeff Lenk
bb4705cf3e
trivial - remove debug log of wrong information - reported on userlist - correct information reported on the next log statement
2010-08-13 10:30:01 -05:00
Marc Olivier Chouinard
ba09b96d1e
mod_callcenter: Initial commit of the mod_callcenter application.
...
This module is in it early state of developpement. You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
Anthony Minessale
8f1767d3ae
MODAPP-424
2010-07-30 13:15:55 -05:00
Anthony Minessale
88983da46e
FSCORE-639
2010-07-30 02:20:54 -05:00
Anthony Minessale
3604bd05ba
answer in conf
2010-07-29 23:39:29 -05:00
Anthony Minessale
5c6a1f44ad
add msleep cli
2010-07-29 17:41:33 -05:00
Anthony Minessale
54b768eede
fifo tweaks
2010-07-26 18:53:52 -05:00
Michael Jerris
6bb5703e16
don't delete on fifo reparse
2010-07-26 16:12:55 -04:00
Anthony Minessale
8915c6a94e
reduce memory usage
2010-07-24 01:03:21 -05:00
Anthony Minessale
9a667aeb1f
fix leak
2010-07-23 16:15:10 -05:00
Anthony Minessale
c98b863181
supress error message
2010-07-23 09:40:57 -05:00
Anthony Minessale
44450cb013
fix some small mem leaks
2010-07-23 00:37:08 -05:00
Anthony Minessale
09c1815c42
change channel app_flags to be realm specific and default old version to use __FILE__ as the realm name to avoid cross fire between apps using app flags
2010-07-22 14:37:34 -05:00
Anthony Minessale
84d897cb05
fifo up
2010-07-22 01:23:06 -05:00
Anthony Minessale
7518c86a93
fifo tweaks
2010-07-21 19:40:13 -05:00
Anthony Minessale
beec142c5c
fifo up
2010-07-21 02:46:35 -05:00
Rupa Schomaker
a7c31e6fe9
FSCORE-637 - limit - reset rate and release resource apis
...
Thanks Moy
2010-07-20 22:21:32 -05:00
Mathieu Rene
27d8378f97
mod_hash: use esl_recv_timed with a 5000ms timeout when doing api commands
2010-07-20 16:24:50 -04:00
Mathieu Rene
7431fbe9fd
mod_hash: use 5 seconds connection timeouts for remote connections
2010-07-20 14:45:53 -04:00
Steve Underwood
28eb6e0ad9
Fixed the wording of a FAX log message
2010-07-21 00:22:24 +08:00
Rupa Schomaker
cf9ddfa807
limit_hash_usage - no session in api
2010-07-19 22:56:09 -05:00
Anthony Minessale
c61a119572
add caller table to fifo
2010-07-19 19:03:42 -05:00
Mathieu Rene
a31222acba
mod_hash: fix build
2010-07-19 16:13:10 -04:00
Jeff Lenk
0845297642
Fix Windows build
2010-07-19 12:47:09 -05:00
Marc Olivier Chouinard