diff --git a/lib/tasks/dial.js b/lib/tasks/dial.js
index d9ca0963..4cffb402 100644
--- a/lib/tasks/dial.js
+++ b/lib/tasks/dial.js
@@ -507,10 +507,13 @@ class TaskDial extends Task {
       ...this.headers
     };
 
+    // get calling user from From header
+    const parsedFrom = req.getParsedHeader('from');
+    const fromUri = parseUri(parsedFrom.uri);
     const opts = {
       headers: this.headers,
       proxy: `sip:${sbcAddress}`,
-      callingNumber: this.callerId || req.callingNumber,
+      callingNumber: this.callerId || fromUri.user,
       ...(this.callerName && {callingName: this.callerName}),
       opusFirst: isOpusFirst(this.cs.ep.remote.sdp)
     };