diff --git a/lib/tasks/cognigy.js b/lib/tasks/cognigy.js
index 06b42edc..d3fb5c41 100644
--- a/lib/tasks/cognigy.js
+++ b/lib/tasks/cognigy.js
@@ -83,7 +83,12 @@ class Cognigy extends Task {
         this.token,
         {
           sessionId: cs.callSid,
-          channel: 'jambonz'
+          channel: 'jambonz',
+          forceWebsockets: true,
+          reconnection: true,
+          settings: {
+            enableTypingIndicator: false
+          }
         }
       );
       this.client.on('output', this._onBotUtterance.bind(this, cs, ep));