diff --git a/lib/http-routes/api/create-call.js b/lib/http-routes/api/create-call.js
index e61c8643..c744b2a0 100644
--- a/lib/http-routes/api/create-call.js
+++ b/lib/http-routes/api/create-call.js
@@ -340,6 +340,12 @@ router.post('/',
           }
         });
         connectStream(dlg.remote.sdp);
+
+        /* ensure sbcCallid is set even if no provisional response was received */
+        if (!cs.callInfo.sbcCallid && dlg.res.has('X-CID')) {
+          cs.callInfo.sbcCallid = dlg.res.get('X-CID');
+        }
+
         cs.emit('callStatusChange', {
           callStatus: CallStatus.InProgress,
           sipStatus: 200,
diff --git a/lib/utils/place-outdial.js b/lib/utils/place-outdial.js
index b6fcab18..4d6aa4d6 100644
--- a/lib/utils/place-outdial.js
+++ b/lib/utils/place-outdial.js
@@ -234,6 +234,11 @@ class SingleDialer extends Emitter {
       await connectStream(this.dlg.remote.sdp, opts.isVideoCall);
       this.dlg.callSid = this.callSid;
       this.inviteInProgress = null;
+
+      /* ensure sbcCallid is set even if no provisional response was received */
+      if (!this.callInfo.sbcCallid && this.dlg.res.has('X-CID')) {
+        this.callInfo.sbcCallid = this.dlg.res.get('X-CID');
+      }
       this.emit('callStatusChange', {
         sipStatus: 200,
         sipReason: 'OK',