diff --git a/lib/session/call-session.js b/lib/session/call-session.js
index 1c2907ca..3a2e82bc 100644
--- a/lib/session/call-session.js
+++ b/lib/session/call-session.js
@@ -828,6 +828,10 @@ class CallSession extends Emitter {
       const task = this.tasks.shift();
       this.logger.info(`CallSession:exec starting task #${stackNum}:${taskNum}: ${task.name}`);
       this._notifyTaskStatus(task, {event: 'starting'});
+      // Register verbhook span wait for end
+      task.on('VerbHookSpanWaitForEnd', ({span}) => {
+        this.verbHookSpan = span;
+      });
       try {
         const resources = await this._evaluatePreconditions(task);
         let skip = false;
@@ -1035,6 +1039,7 @@ class CallSession extends Emitter {
       /* we started a new app on the child leg, but nothing given for parent so hang him up */
       this.currentTask.kill(this);
     }
+    this._endVerbHookSpan();
   }
 
   /**
@@ -1306,6 +1311,7 @@ Duration=${duration} `
   kill(onBackgroundGatherBargein = false) {
     if (this.isConfirmCallSession) this.logger.debug('CallSession:kill (ConfirmSession)');
     else this.logger.info('CallSession:kill');
+    this._endVerbHookSpan();
     if (this.currentTask) {
       this.currentTask.kill(this);
       this.currentTask = null;
@@ -1410,6 +1416,7 @@ Duration=${duration} `
     switch (command) {
       case 'redirect':
         if (Array.isArray(data)) {
+          this._endVerbHookSpan();
           const t = normalizeJambones(this.logger, data)
             .map((tdata) => makeTask(this.logger, tdata));
           if (!queueCommand) {
@@ -2073,6 +2080,13 @@ Duration=${duration} `
   stopBackgroundTask(type) {
     this.backgroundTaskManager.stop(type);
   }
+
+  _endVerbHookSpan() {
+    if (this.verbHookSpan) {
+      this.verbHookSpan.end();
+      this.verbHookSpan = null;
+    }
+  }
 }
 
 module.exports = CallSession;
diff --git a/lib/tasks/task.js b/lib/tasks/task.js
index 00f0053a..41073589 100644
--- a/lib/tasks/task.js
+++ b/lib/tasks/task.js
@@ -162,7 +162,17 @@ class Task extends Emitter {
       try {
         const json = await this.cs.requestor.request(type, this.actionHook, params, httpHeaders);
         span.setAttributes({'http.statusCode': 200});
-        span.end();
+        const isWsConnection = this.cs.requestor instanceof WsRequestor;
+        if (!isWsConnection || (expectResponse && json && Array.isArray(json) && json.length)) {
+          span.end();
+        } else {
+          /** we use this span to measure application response latency,
+           * and with websocket connections we generally get the application's response
+           * in a subsequent message from the far end, so we terminate the span when the
+           * first new set of verbs arrive after sending a transcript
+           * */
+          this.emit('VerbHookSpanWaitForEnd', {span});
+        }
         if (expectResponse && json && Array.isArray(json)) {
           const makeTask = require('./make_task');
           const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));