diff --git a/lib/tasks/cognigy/index.js b/lib/tasks/cognigy/index.js
index e3801291..fc6b0bb3 100644
--- a/lib/tasks/cognigy/index.js
+++ b/lib/tasks/cognigy/index.js
@@ -189,17 +189,10 @@ class Cognigy extends Task {
     return gather;
   }
 
-  _makeSayTask(text) {
-    const opts = {
-      text,
-      synthesizer: this.data.synthesizer ||
-      {
-        vendor: 'default',
-        language: 'default',
-        voice: 'default'
-      }
-    };
-    const say = makeTask(this.logger, {say: opts}, this);
+  _makeSayTask({ text, turnConfig } = {}) {
+    this.logger.debug({text, turnConfig}, '_makeSayTask');
+    const config = this.config.makeSayTaskConfig({text, turnConfig });
+    const say = makeTask(this.logger, { say: config }, this);
     return say;
   }
 
@@ -211,15 +204,21 @@ class Cognigy extends Task {
   }
 
   _makeHangupTask(reason) {
-    return makeTask(this.logger,  {hangup: {
-      headers: {
-        'X-Reason': reason
-      }
-    }});
+    return makeTask(this.logger,  {
+      hangup: {
+        headers: {
+          'X-Reason': reason
+        }
+      }});
   }
 
   _makePlayTask(url, loop) {
-
+    return makeTask(this.logger, {
+      play: {
+        url,
+        loop
+      }
+    });
   }
 
   /* if we need to interrupt the currently-running say task(s), call this */
@@ -242,24 +241,15 @@ class Cognigy extends Task {
 
   async _onBotFinalPing(cs, ep) {
     this.logger.info({prompts: this.prompts}, 'Cognigy:_onBotFinalPing');
-    try {
-      // count up the turn counter
-      this.turn += 1;
-      if (this.turn > this.gatherTurn) {
-        // we never have create a gather in the current turn and only played so lets listen to customer input
-        // after we have played everything
-        this.gatherTurn = this.turn;
-        await this.taskQueue.lastPromise;
-        this.gatherTask = this._makeGatherTask();
-          this.gatherTask.exec(cs, ep, this)
-            .catch((err) => this.logger.info({err}, 'Cognigy gather task returned error'));       
-      } else {
-        this.logger.info({}, 'no need to create a gather task, it already exists!');
+    this._enqueueTask(async() => {
+      const gatherTask = this._makeGatherTask();
+      await gatherTask.exec(cs, ep, this);
+      try {
+        await sayTask.exec(cs, ep, this);
+      } catch (err) {
+        this.logger.info({err}, 'Cognigy gather task returned error');
       }
-
-    } catch (err) {
-      this.logger.error({err}, 'Could not execute bot final ping!');
-    }
+    });
   }
 
   async _onBotUtterance(cs, ep, evt) {
@@ -281,7 +271,6 @@ class Cognigy extends Task {
     }
 
     const text = parseBotText(evt);
-    if (evt?.data?.config?.session) this.config.update(evt.data.config.session);
 
     // only add say task if its a normal cognigy node and not a "gather task"
     if (text && (evt?.data?.type !== 'gather')) {
@@ -303,7 +292,6 @@ class Cognigy extends Task {
             cs.replaceApplication([this._makeHangupTask(evt.data.reason)]);
             this.taskQueue.end();
           });
-
           return;
         case 'refer':
           this._enqueueTask(async() => {
@@ -312,21 +300,26 @@ class Cognigy extends Task {
             cs.replaceApplication([this._makeReferTask(evt.data.referTo)]);
           });
           return;
-        case 'gather':
-          this.gatherTurn += 1;
+        case 'promt':
           this._enqueueTask(async() => {
-            this.gatherTask = this._makeGatherTask({
-              textPrompt: evt.data.text,
-              urlPrompt: evt.data.url,
-              turnConfig: evt?.data?.config?.nextTurn
+            const sayTask = this._makeSayTask({
+              text: evt.data.text,
+              nextTurn: evt?.data?.config?.nextTurn
             });
             try {
-              await this.gatherTask.exec(cs, ep, this);
+              await sayTask.exec(cs, ep, this);
             } catch (err) {
-              this.logger.info({err}, 'Cognigy gather task returned error');
+              this.logger.info({err}, 'Cognigy sayTask task returned error');
             }
           });
           return;
+        case 'setSessionConfig':
+          // change session params in the order they come in with the say tasks
+          // so we are consistent with the flow logic executed within cognigy
+          this._enqueueTask(async() => {
+            if (evt?.data?.config?.session) this.config.update(evt.data.config.session);
+          });
+          return;
         default:
           break;
       }
@@ -405,8 +398,8 @@ class Cognigy extends Task {
     const {noInputRetries, noInputSpeech, noInputUrl} = this.retry;
     this.logger.debug({evt, retry: this.retry}, 'Cognigy: got timeout');
     if (noInputRetries && this.timeoutCount++ < noInputRetries) {
-      this.gatherTask = this._makeGatherTask({textPrompt: noInputSpeech, urlPrompt: noInputUrl});
-      this.gatherTask.exec(cs, ep, this)
+      const gatherTask = this._makeGatherTask({textPrompt: noInputSpeech, urlPrompt: noInputUrl});
+      gatherTask.exec(cs, ep, this)
         .catch((err) => this.logger.info({err}, 'Cognigy gather task returned error'));
     }
     else {
diff --git a/lib/tasks/cognigy/speech-config.js b/lib/tasks/cognigy/speech-config.js
index a1c95e7a..ffd7b3e3 100644
--- a/lib/tasks/cognigy/speech-config.js
+++ b/lib/tasks/cognigy/speech-config.js
@@ -26,11 +26,18 @@ class SpeechConfig extends Emitter {
         session
       );
     }
-    //this.turnConfig = nextTurn;
     this.logger.debug({opts, sessionLevel: this.sessionConfig}, 'SpeechConfig updated');
   }
 
-  makeGatherTaskConfig({textPrompt, urlPrompt, turnConfig} = {}) {
+  makeSayTaskConfig({text, turnConfig = {}} = {}) {
+    const synthesizer = lodash.merge({}, this.sessionConfig.synthesizer, turnConfig);
+    return {
+      text,
+      synthesizer
+    };
+  }
+
+  makeGatherTaskConfig({textPrompt, urlPrompt, turnConfig = {}} = {}) {
     // we merge from top to bottom deeply so we wil have
     // defaults from session config and then will override them via turn config
     const opts = lodash.merge(