Commit Graph

178 Commits

Author SHA1 Message Date
Dave Horton
2882fa2d0a Feature/vm detection (#137)
* initial changes for amd

* wip

* fix bug where transcripts were discarded

* a bit of refactoring, and adding support for avmd in config verb

* bug fixes
2022-07-27 17:46:52 +01:00
Dave Horton
a035b67e6c bugfix: hold music fetched when conference member removed from hold 2022-07-27 11:37:12 +01:00
Dave Horton
7f808c6107 listen: when passDtmf is true, send dtmf events down websocket connection as json test frames (#129) 2022-07-07 11:55:29 +02:00
Dave Horton
f95524863d update parse-url, improve Dockerfile 2022-07-06 19:16:31 +02:00
Dave Horton
aceaa5b7da bugfix: continuous asr - if ended by dtmf allow collection of final transcript 2022-06-28 10:10:31 -04:00
Dave Horton
7d57c85153 bugfix #121: Dial verb not ending when call no answer timeout exceeded 2022-06-24 10:50:29 -04:00
Dave Horton
9aa0df256d initial changes to support siprec recording (#120)
* initial changes to support siprec recording

* include additional params on SIP INFO to start recording

* add support for maniupulating recording via REST API

* fixes from testing pause/resume recording
2022-06-23 16:21:35 -04:00
Dave Horton
627c38899f Feature/continuous asr (#119)
* bugfix: background gather for speech-only should still kill audio on dtmf entry when dtmfBargein is true

* initial changes for continuous asr

* move properties under recognizer

* update drachtio-srf@4.5.1

* catch exception on destroy
2022-06-21 10:35:27 -04:00
Dave Horton
12ad7e556f added support for sip:request verb, used to send SIP INFO/NOTIFY etc during call (#116) 2022-06-15 13:31:32 -04:00
Dave Horton
05d6c8d467 linting 2022-06-14 08:24:44 -04:00
akirilyuk
5e9407ff4e add defaults to rest call payload (#115)
Co-authored-by: akirilyuk <a.kirilyuk@cognigy.com>
2022-06-14 08:20:55 -04:00
Dave Horton
5be5b6d05d bugfix: broken enqueue waitHook (#113) 2022-06-11 10:38:35 -04:00
Prashanth
7f0e373e5f issue# 107: on gather timeout, if minDigits are collected, resolve wi… (#111)
* issue# 107: on gather timeout, if minDigits are collected, resolve with dtmf-num-digits

* gather timeout: use conditional instead of if/else

Co-authored-by: Prashanth Gujjeti <prashanth@minervacq.com>
2022-05-17 12:53:10 -04:00
Dave Horton
c3e5ffa52d bugfix: transcribe of a dialed call can now occur on both legs 2022-05-15 13:45:55 -04:00
Dave Horton
6d34850dc6 bugfix: transcribe Azure interim transcripts were missing 2022-05-11 19:22:14 -04:00
Dave Horton
a4e358596e emit vad event on partial transcript 2022-05-10 15:14:10 -04:00
Dave Horton
34fe22f6e1 minor 2022-05-08 16:34:42 -04:00
Dave Horton
182ad8c716 expose model and singleUtterance to gather/transcribe when using google 2022-05-08 12:29:55 -04:00
Dave Horton
036accab44 dial: transcribe and listen should be based on the caller (A leg) endpoint 2022-05-07 18:36:49 -04:00
Dave Horton
b37881a059 bugfix: second part of outbound dial fix over wss 2022-05-07 11:52:29 -04:00
Dave Horton
72aaf80335 add support for multiple languages when using Azure STT 2022-04-26 15:07:55 -04:00
Dave Horton
85d86cfdc3 bugfix: gather catch errors when webhook fails 2022-04-24 13:45:29 -04:00
Dave Horton
36c97e9562 simplify error message 2022-04-21 14:43:09 -04:00
Dave Horton
13ea559cb1 send error notification over websocket if tts fails 2022-04-21 14:33:49 -04:00
Dave Horton
698d12a95f clean up error handling in say verb 2022-04-21 10:27:33 -04:00
Dave Horton
359cb82d80 per recommendation from microsoft, do NOT sort transcripts by confidence: first transcript in the returned list is 'best' 2022-04-17 17:53:16 -04:00
Dave Horton
29dec24095 bugfix: azure stt - if we get no speech detected, listen again 2022-04-13 12:07:30 -04:00
Dave Horton
24a0bc547f gather: dont restart transcribing if task has been killed 2022-04-11 21:13:49 -04:00
Dave Horton
db5486de27 gather bugfix: dont start transcribing after call is gone 2022-04-10 15:48:35 -04:00
Dave Horton
3fa913215f bump version 2022-04-06 08:19:33 -04:00
Dave Horton
077d34dc9e gather: resolve with reason killed prevented task from ending 2022-04-05 08:15:30 -04:00
Dave Horton
4f87cf9b38 dial: include http b3 header 2022-04-04 13:07:29 -04:00
Dave Horton
bf21a1f9a4 config: fixes from bargein testing 2022-04-04 12:40:18 -04:00
Dave Horton
cf2100f925 another fix for confirmHook 2022-04-03 21:52:09 -04:00
Dave Horton
5a584f50da bugfix: implement confirmHook for dial 2022-04-03 21:41:23 -04:00
Dave Horton
70f7775893 dial: fix tracing attribute 2022-04-03 15:36:06 -04:00
Dave Horton
a950f9f738 Feature/trace propagation (#96)
* add b3 header for trace propagation on initial webhook

* logging

* add tracing context to all webhooks

* Add span parameter to Task.getTracingPropagation. Pass proper span to getTracingPropagation calls in Task methods to propagate the proper spanId (#91)

* some tracing cleanup

* bugfix: azure stt results need to be ordered by confidence level before processing (#92)

* fix assertion

* bugfix: vad was not enabled on config verb, restart STT on empty transcript in gather

* gather: dont send webhook if call is gone

* rest outdial: handle 302 redirect so we can later cancel request if needed (#95)

* gather: restart if we get an empty transcript (looking at you, Azure)

Co-authored-by: javibookline <98887695+javibookline@users.noreply.github.com>
2022-04-01 14:48:27 -04:00
Dave Horton
ff8d7f3648 bugfix: create spans for nested tasks in gather, rasa, and dial; fix gather bug not starting transcribe after say completes 2022-03-29 15:44:55 -04:00
Dave Horton
6abfdafe05 Feature/opentelemetry (#89)
* initial adds for otel tracing

* initial basic testing

* basic tracing for incoming calls

* linting

* add traceId to the webhook params

* trace webhook calls

* tracing: add new commands as tags when receiving async commands over websocket

* tracing new commands

* add summary for config verb

* trace async commands

* bugfix: undefined ref

* tracing: give time for final webhooks before closing root span

* tracing bugfix: span for background gather was not ended

* tracing - minor tag changes

* tracing - add span atttribute for reason call ended

* trace call status webhooks, add app version to trace output

* config: add support for automatically re-enabling

* env var to customize service name in tracing UI

* config: change to use 'sticky' attribute to re-enable bargein automatically

* fix warnings

* when adulting create a new root span

* when background gather triggers bargein via vad clear queue of tasks

* additional trace attributes for dial and refer

* fix dial tracing

* add better summary for dial

* fix prev commit

* add exponential backoff to WsRequestor reconnection logic

* add calling number to log metadata, as this will be frequently the key data given for troubleshooting

* add accountSid to log metadata

* make handshake timeout for ws connections configurable with default 1.5 secs

* rename env var

* fix bug prev checkin

* logging fixes

* consistent env naming
2022-03-28 15:38:28 -04:00
Dave Horton
3dd703411c kill audio on vad when bargein is true and minBargeinWordCount is zero 2022-03-17 08:51:44 -04:00
Dave Horton
7188648d3b gather/config: bargein fixes 2022-03-09 13:35:54 -05:00
Dave Horton
172dc1aaa7 Feature/config verb (#77)
* remove cognigy verb

* initial implementation of config verb

* further updates to config

* Bot mode alex (#75)

* do not use default as value for TTS/STT

* fix gather listener if no say or play provided

Co-authored-by: akirilyuk <a.kirilyuk@cognigy.com>

* gather: listenDuringPrompt requires a nested play/say

* fix exception

* say: fix exception where caller hangs up during say

* bugfix: sip refer was not ending if caller hungup during refer

* add support for sip:request to ws commands

* gather: when bargein is set and minBargeinWordCount is zero, kill audio on endOfUtterrance

* gather/transcribe: add support for google boost and azure custom endpoints

* minor logging changes

* lint error

Co-authored-by: akirilyuk <45361199+akirilyuk@users.noreply.github.com>
Co-authored-by: akirilyuk <a.kirilyuk@cognigy.com>
2022-03-06 15:09:45 -05:00
Dave Horton
72b74de767 Feature/incoming refer (#76)
* Dial: handle incoming REFER on either leg by calling referHook, if configured

* lint

* modify payload of referHook

* support target.trunk on rest createCall api

* bugfix: gather partial result hook was not working

* lint

* handling of incoming REFER
2022-03-05 15:21:26 -05:00
Dave Horton
9908485eb8 bugfix: sip:refer would not finish if caller hungup before refer got final notify 2022-03-02 10:15:40 -05:00
Dave Horton
f317fbaa45 Feature/gather enhancements (#73)
* add bargein support to gather

* bugfix: gather handles interim results from azure

* gather: support for min/max digits and interdigit timeout

* add task summary to some log messages

* logging improvements
2022-02-27 13:38:02 -05:00
Dave Horton
3c5d392407 Feature/ws api (#72)
initial changes to support websockets as an alternative to webhooks
2022-02-26 14:06:52 -05:00
Dave Horton
63e9cb985e allow target-level headers on outdials (#29) 2022-02-10 14:34:21 -05:00
Dave Horton
2e88ab1f55 bugfix: race condition on hangup sometimes resulted in outbound call attempt even though caller had hung up 2022-02-10 12:15:25 -05:00
Dave Horton
30ed5b6a02 add support for vad to gather and transcribe (#67) 2022-02-10 08:45:16 -05:00
Dave Horton
de83f735ea memory leak fixes 2022-02-08 20:33:16 -05:00