Files
jambonz-feature-server/lib/tasks/dial.js

400 lines
13 KiB
JavaScript

const Task = require('./task');
const makeTask = require('./make_task');
const {CallStatus, CallDirection, TaskName, TaskPreconditions, MAX_SIMRINGS} = require('../utils/constants');
const assert = require('assert');
const placeCall = require('../utils/place-outdial');
const sessionTracker = require('../session/session-tracker');
const DtmfCollector = require('../utils/dtmf-collector');
const debug = require('debug')('jambonz:feature-server');
function parseDtmfOptions(logger, dtmfCapture) {
let parentDtmfCollector, childDtmfCollector;
const parentKeys = [], childKeys = [];
if (Array.isArray(dtmfCapture)) {
Array.prototype.push.apply(parentKeys, dtmfCapture);
Array.prototype.push.apply(childKeys, dtmfCapture);
}
else if (dtmfCapture.childCall || dtmfCapture.parentCall) {
if (dtmfCapture.childCall && Array.isArray(dtmfCapture.childCall)) {
Array.prototype.push.apply(childKeys, dtmfCapture.childCall);
}
if (dtmfCapture.parentCall && Array.isArray(dtmfCapture.parentCall)) {
Array.prototype.push.apply(childKeys, dtmfCapture.parentCall);
}
}
if (childKeys.length) {
childDtmfCollector = new DtmfCollector({logger, patterns: childKeys});
}
if (parentKeys.length) {
parentDtmfCollector = new DtmfCollector({logger, patterns: parentKeys});
}
return {childDtmfCollector, parentDtmfCollector};
}
function compareTasks(t1, t2) {
if (t1.type !== t2.type) return false;
switch (t1.type) {
case 'phone':
return t1.number === t1.number;
case 'user':
return t2.name === t1.name;
case 'sip':
return t2.sipUri === t1.sipUri;
}
}
/**
* Allow at most 10 targets and eliminate duplicates
*/
function filterAndLimit(logger, tasks) {
assert(Array.isArray(tasks));
const unique = tasks.reduce((acc, t) => {
if (acc.find((el) => compareTasks(el, t))) return acc;
return [...acc, t];
}, []);
if (unique.length !== tasks.length) {
logger.info(`filterAndLimit: removed ${tasks.length - unique.length} duplicate dial targets`);
}
if (unique.length > MAX_SIMRINGS) {
logger.info(`filterAndLimit: max number of targets exceeded: ${unique.length}; first ${MAX_SIMRINGS} will be used`);
unique.length = MAX_SIMRINGS;
}
return unique;
}
class TaskDial extends Task {
constructor(logger, opts) {
super(logger, opts);
this.preconditions = TaskPreconditions.None;
this.actionHook = this.data.actionHook;
this.earlyMedia = this.data.answerOnBridge === true;
this.callerId = this.data.callerId;
this.dialMusic = this.data.dialMusic;
this.headers = this.data.headers || {};
this.method = this.data.method || 'POST';
this.target = filterAndLimit(this.logger, this.data.target);
this.timeout = this.data.timeout || 60;
this.timeLimit = this.data.timeLimit;
this.confirmHook = this.data.confirmHook;
this.confirmMethod = this.data.confirmMethod;
this.dtmfHook = this.data.dtmfHook;
if (this.dtmfHook) {
const {parentDtmfCollector, childDtmfCollector} = parseDtmfOptions(logger, this.data.dtmfCapture || {});
if (parentDtmfCollector) {
this.parentDtmfCollector = parentDtmfCollector;
}
if (childDtmfCollector) {
this.childDtmfCollector = childDtmfCollector;
}
}
if (this.data.listen) {
this.listenTask = makeTask(logger, {'listen': this.data.listen}, this);
}
if (this.data.transcribe) {
this.transcribeTask = makeTask(logger, {'transcribe' : this.data.transcribe}, this);
}
this.results = {};
this.bridged = false;
this.dials = new Map();
}
get dlg() {
if (this.sd) return this.sd.dlg;
}
get ep() {
if (this.sd) return this.sd.ep;
}
get name() { return TaskName.Dial; }
async exec(cs) {
super.exec(cs);
try {
if (cs.direction === CallDirection.Inbound) {
await this._initializeInbound(cs);
}
else {
this.epOther = cs.ep;
}
this._installDtmfDetection(cs, this.epOther, this.parentDtmfCollector);
await this._attemptCalls(cs);
await this.awaitTaskDone();
await this.performAction(Object.assign({}, cs.callInfo, this.results));
this._removeDtmfDetection(cs, this.epOther);
this._removeDtmfDetection(cs, this.ep);
} catch (err) {
this.logger.error({err}, 'TaskDial:exec terminating with error');
this.kill();
}
}
async kill() {
super.kill();
this._removeDtmfDetection(this.cs, this.epOther);
this._removeDtmfDetection(this.cs, this.ep);
this._killOutdials();
if (this.sd) {
this.sd.kill();
this.sd = null;
}
if (this.callSid) sessionTracker.remove(this.callSid);
if (this.listenTask) await this.listenTask.kill();
if (this.transcribeTask) await this.transcribeTask.kill();
if (this.timerMaxCallDuration) clearTimeout(this.timerMaxCallDuration);
this.notifyTaskDone();
}
/**
* whisper a prompt to one side of the call
* @param {*} tasks - array of play/say tasks to execute
*/
async whisper(tasks, callSid) {
if (!this.epOther || !this.ep) return this.logger.info('Dial:whisper: no paired endpoint found');
try {
const cs = this.callSession;
this.logger.debug('Dial:whisper unbridging endpoints');
await this.epOther.unbridge();
this.logger.debug('Dial:whisper executing tasks');
while (tasks.length && !cs.callGone) {
const task = tasks.shift();
await task.exec(cs, callSid === this.callSid ? this.ep : this.epOther);
}
this.logger.debug('Dial:whisper tasks complete');
if (!cs.callGone) this.epOther.bridge(this.ep);
} catch (err) {
this.logger.error(err, 'Dial:whisper error');
}
}
/**
* mute or unmute one side of the call
*/
async mute(callSid, doMute) {
if (!this.epOther || !this.ep) return this.logger.info('Dial:mute: no paired endpoint found');
try {
const parentCall = callSid !== this.callSid;
const ep = parentCall ? this.epOther : this.ep;
await ep[doMute ? 'mute' : 'unmute']();
this.logger.debug(`Dial:mute ${doMute ? 'muted' : 'unmuted'} ${parentCall ? 'parentCall' : 'childCall'}`);
} catch (err) {
this.logger.error(err, 'Dial:mute error');
}
}
_killOutdials() {
for (const [callSid, sd] of Array.from(this.dials)) {
this.logger.debug(`Dial:_killOutdials killing callSid ${callSid}`);
sd.kill().catch((err) => this.logger.info(err, `Dial:_killOutdials Error killing ${callSid}`));
}
this.dials.clear();
}
_installDtmfDetection(cs, ep, dtmfDetector) {
if (ep && this.dtmfHook && !ep.dtmfDetector) {
ep.dtmfDetector = dtmfDetector;
ep.on('dtmf', this._onDtmf.bind(this, cs, ep));
}
}
_removeDtmfDetection(cs, ep) {
if (ep) {
delete ep.dtmfDetector;
ep.removeListener('dtmf', this._onDtmf.bind(this, cs, ep));
}
}
_onDtmf(cs, ep, evt) {
const match = ep.dtmfDetector.keyPress(evt.dtmf);
const requestor = ep.dtmfDetector === this.parentDtmfCollector ?
cs.requestor :
this.sd.requestor;
if (match) {
this.logger.debug(`parentCall triggered dtmf match: ${match}`);
requestor.request(this.dtmfHook, Object.assign({dtmf: match}, cs.callInfo))
.catch((err) => this.logger.info(err, 'Dial:_onDtmf - error'));
}
}
async _initializeInbound(cs) {
const ep = await cs._evalEndpointPrecondition(this);
this.epOther = ep;
debug(`Dial:__initializeInbound allocated ep for incoming call: ${ep.uuid}`);
if (this.dialMusic) {
// play dial music to caller while we outdial
ep.play(this.dialMusic).catch((err) => {
this.logger.error(err, `TaskDial:_initializeInbound - error playing ${this.dialMusic}`);
});
}
}
async _attemptCalls(cs) {
const {req, srf} = cs;
const sbcAddress = cs.direction === CallDirection.Inbound ?
`${req.source_address}:${req.source_port}` :
srf.locals.sbcs[0];
const opts = {
headers: req && req.has('X-CID') ? Object.assign(this.headers, {'X-CID': req.get('X-CID')}) : this.headers,
proxy: `sip:${sbcAddress}`,
callingNumber: this.callerId || req.callingNumber
};
const ms = await cs.getMS();
const timerRing = setTimeout(() => {
this.logger.info(`Dial:_attemptCall: ring no answer timer ${this.timeout}s exceeded`);
this._killOutdials();
}, this.timeout * 1000);
this.target.forEach((t) => {
try {
t.url = t.url || this.confirmUrl;
t.method = t.method || this.confirmMethod || 'POST';
const sd = placeCall({
logger: this.logger,
application: cs.application,
srf,
ms,
sbcAddress,
target: t,
opts,
callInfo: cs.callInfo
});
this.dials.set(sd.callSid, sd);
sd
.on('callCreateFail', () => {
this.dials.delete(sd.callSid);
if (this.dials.size === 0 && !this.sd) {
this.logger.debug('Dial:_attemptCalls - all calls failed after call create err, ending task');
this.kill();
}
})
.on('callStatusChange', (obj) => {
switch (obj.callStatus) {
case CallStatus.Trying:
break;
case CallStatus.EarlyMedia:
if (this.target.length === 1 && !this.target[0].url && !this.dialMusic) {
this._bridgeEarlyMedia(sd);
}
break;
case CallStatus.InProgress:
this.logger.debug('Dial:_attemptCall -- call was answered');
clearTimeout(timerRing);
break;
case CallStatus.Failed:
case CallStatus.Busy:
case CallStatus.NoAnswer:
this.dials.delete(sd.callSid);
if (this.dials.size === 0 && !this.sd) {
this.logger.debug('Dial:_attemptCalls - all calls failed after call failure, ending task');
clearTimeout(timerRing);
this.kill();
}
break;
}
if (this.results.dialCallStatus !== CallStatus.Completed) {
Object.assign(this.results, {
dialCallStatus: obj.callStatus,
dialCallSid: sd.callSid,
});
}
})
.on('accept', () => {
this.logger.debug(`Dial:_attemptCalls - we have a winner: ${sd.callSid}`);
this._connectSingleDial(cs, sd);
})
.on('decline', () => {
this.logger.debug(`Dial:_attemptCalls - declined: ${sd.callSid}`);
this.dials.delete(sd.callSid);
if (this.dials.size === 0 && !this.sd) {
this.logger.debug('Dial:_attemptCalls - all calls failed after decline, ending task');
this.kill();
}
});
} catch (err) {
this.logger.error(err, 'Dial:_attemptCalls');
}
});
}
_connectSingleDial(cs, sd) {
if (!this.bridged) {
this.logger.debug('Dial:_connectSingleDial bridging endpoints');
this.epOther.api('uuid_break', this.epOther.uuid);
this.epOther.bridge(sd.ep);
this.bridged = true;
}
// ding! ding! ding! we have a winner
this._selectSingleDial(cs, sd);
this._killOutdials(); // NB: order is important
}
/**
* We now have a call leg produced by the Dial action, so
* - hangup any simrings in progress
* - save the dialog and endpoint
* - clock the start time of the call,
* - start a max call length timer (optionally)
* - launch any nested tasks
* - and establish a handler to clean up if the called party hangs up
*/
_selectSingleDial(cs, sd) {
debug(`Dial:_selectSingleDial ep for outbound call: ${sd.ep.uuid}`);
this.dials.delete(sd.callSid);
this.sd = sd;
this.callSid = sd.callSid;
if (this.earlyMedia) {
debug('Dial:_selectSingleDial propagating answer supervision on A leg now that B is connected');
cs.propagateAnswer();
}
if (this.timeLimit) {
this.timerMaxCallDuration = setTimeout(() => {
this.logger.info(`Dial:_selectSingleDial tearing down call as it has reached ${this.timeLimit}s`);
this.ep.unbridge();
this.kill();
}, this.timeLimit * 1000);
}
sessionTracker.add(this.callSid, cs);
this.dlg.on('destroy', () => {
this.logger.debug('Dial:_selectSingleDial called party hungup, ending dial operation');
sessionTracker.remove(this.callSid);
if (this.timerMaxCallDuration) clearTimeout(this.timerMaxCallDuration);
this.ep.unbridge();
this.kill();
});
Object.assign(this.results, {
dialCallStatus: CallStatus.Completed,
dialCallSid: sd.callSid,
});
if (this.childDtmfCollector) this._installDtmfDetection(cs, this.ep, this.childDtmfCollector);
if (this.transcribeTask) this.transcribeTask.exec(cs, this.ep);
if (this.listenTask) this.listenTask.exec(cs, this.ep);
}
_bridgeEarlyMedia(sd) {
if (this.epOther && !this.bridged) {
this.epOther.api('uuid_break', this.epOther.uuid);
this.epOther.bridge(sd.ep);
this.bridged = true;
}
}
}
module.exports = TaskDial;