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Feat/queue enhancements (#70)

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* queue changes

* minor

* dequeue changes

* note release that priority queues were added in
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Dave Horton authored and GitHub committed 2023-06-08 08:58:00 -04:00
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markdown/docs/webhooks/enqueue.md
+6 -1
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@@ -15,6 +15,7 @@ You can use the following options in the `enqueue` command:
| option | description | required |
| ------------- |-------------| -----|
| name | name of the queue | yes |
| priority | (added in 0.8.3-4) optional priority value between 0 and 999. Calls are dequeued in priority order, lowest to highest| no (default: 999)|
| actionHook | A webhook invoke when operation completes. <br/>If a call is dequeued through the `leave` verb, the webook is immediately invoked. <br/>If the call has been bridged to another party via the `dequeue` verb, then the webhook is invoked after both parties have disconnected. <br/>If no webhook is provided, execution will continue with the next verb in the current application. <br/>See below for specified request parameters.| no |
| waitHook | A webhook to invoke while the caller is in queue. The only allowed verbs in the application returned from this webhook are `say`, `play`, `pause`, and `leave`, </br>See below for additional request parameters| no|
@@ -27,6 +28,10 @@ The *actionHook* webhook will contain the following additional parameters:
- 'bridged' - a `dequeue` verb caused the call to be bridged to another call
- 'error' - a system error of some kind occurred
- `queueTime` - the number of seconds the call spent in queue
- `queueSize` - the number of calls remaining in queue
- `queuePosition` - the zero-based position of the call in queue before it was removed
- `callSid` - the unique identifier for the call
- `callId` - the sip Call-ID for the call
The *waitHook* webhook will contain the following additional parameters:
@@ -35,7 +40,7 @@ The *waitHook* webhook will contain the following additional parameters:
- `queueTime`: the current number of seconds the call has spent in queue
- `queueSize`: the current number of calls in the queue
YOu can also optionally receive [queue webhook notifications](/docs/webhooks/queue-notifications) any time a members joins or leaves a queue.
You can also optionally receive [queue webhook notifications](/docs/webhooks/queue-notifications) any time a members joins or leaves a queue.
<p class="flex">
<a href="/docs/webhooks/dtmf">Prev: dtmf</a>