docs: new support page (#9824)

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Pepe Fagoaga
2026-01-19 15:55:27 +01:00
committed by GitHub
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---
title: 'Support'
description: 'Get help with Prowler'
---
## Lighthouse AI
Lighthouse AI is a Cloud Security Analyst chatbot powered by [Prowler MCP](/getting-started/products/prowler-mcp), your 24/7 virtual cloud security analyst. It can:
- **Query your security data**: Findings, compliance status, resources, and remediation guidance
- **Search Prowler Hub**: Over 1,000 security checks and 70+ compliance frameworks
- **Access documentation**: Search and retrieve Prowler docs contextually
Available in Prowler Cloud and Prowler App.
[Learn more about Lighthouse AI](/getting-started/products/prowler-lighthouse-ai)
## Support Desk
> Available to **Prowler Cloud** customers.
For Prowler Cloud customers, submit support requests through our support desk. We'll route your request to the right team and respond via email.
<Card title="Submit a request" icon="ticket" href="https://support.prowler.com">
Contact our support team
</Card>
## GitHub Discussions
Prowler is Open Source. If you have a question, it's likely someone else has it too. We'd love to answer in the open on GitHub whenever possible.
<CardGroup cols={3}>
<Card title="Ask a question" icon="circle-question" href="https://github.com/prowler-cloud/prowler/discussions">
Get help from the community
</Card>
<Card title="Report a bug" icon="bug" href="https://github.com/prowler-cloud/prowler/issues/new?template=bug_report.yml">
Found something wrong? Let us know
</Card>
<Card title="Suggest a feature" icon="lightbulb" href="https://github.com/prowler-cloud/prowler/issues/new?template=feature-request.yml">
Share your ideas for improvements
</Card>
</CardGroup>
## Community Slack
Join our Slack workspace to connect with the Prowler community, ask questions, and get help from other users and the Prowler team.
<Card title="Join Prowler Slack" icon="slack" href="https://goto.prowler.com/slack">
Connect with the community
</Card>
## Office Hours
Join our open calls to discuss what you're building, ask questions, and connect with the Prowler team and community.
Office Hours sessions are announced on [LinkedIn](https://www.linkedin.com/company/prowler-security/). Recordings of previous sessions are available on [YouTube](https://www.youtube.com/playlist?list=PLIwvjRXuMGkE-BDYXmUR2TXYQ7agxtuB1).