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If the member do an attended transfer this loop stops and the agent is set to Available state again, when in fact he still busy with other channel. This was happening, for example, when a member calls support queue, then the support operator do an attended transfer to sales queue, while the sales operator is talking the member that was transferred, the sales queue will send calls to the operator, which is not expected.
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Description
FreeSWITCH is a Software Defined Telecom Stack enabling the digital transformation from proprietary telecom switches to a versatile software implementation that runs on any commodity hardware. From a Raspberry PI to a multi-core server, FreeSWITCH can unlock the telecommunications potential of any device.
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