allow new settings for gather verb

change log level to debug
add husky pre push hook
2026-02-09 02:30:17 +00:00 · 2022-02-26 11:55:46 +01:00 · 2022-02-14 17:11:47 +01:00 · 2022-02-14 14:23:26 +01:00 · 2022-02-14 14:22:04 +01:00 · 2022-02-14 14:16:44 +01:00
46 changed files with 589 additions and 3519 deletions
--- a/.husky/pre-push
+++ b/.husky/pre-push
@@ -0,0 +1,3 @@
+#!/bin/sh
+. "$(dirname "$0")/_/husky.sh"
+npm run jslint
--- a/8
+++ b/8
@@ -1,10 +1,10 @@
-FROM node:slim
+FROM node:17.4-slim
 WORKDIR /opt/app/
-COPY package.json package-lock.json ./
-RUN npm ci
+COPY package.json ./
+RUN npm install
 RUN npm prune
 COPY . /opt/app
 ARG NODE_ENV
 ENV NODE_ENV $NODE_ENV

-CMD [ "npm", "start" ]
+CMD [ "npm", "start" ]
--- a/app.js
+++ b/app.js
@@ -11,10 +11,6 @@ assert.ok(process.env.JAMBONES_NETWORK_CIDR || process.env.K8S, 'missing JAMBONE

 const Srf = require('drachtio-srf');
 const srf = new Srf();
-const tracer = require('./tracer')(process.env.JAMBONES_OTEL_SERVICE_NAME || 'jambonz-feature-server');
-const api = require('@opentelemetry/api');
-srf.locals = {...srf.locals, otel: {tracer, api}};
-
 const PORT = process.env.HTTP_PORT || 3000;
 const opts = {
  timestamp: () => {return `, "time": "${new Date().toISOString()}"`;},
@@ -27,7 +23,6 @@ installSrfLocals(srf, logger);

 const {
  initLocals,
-  createRootSpan,
  getAccountDetails,
  normalizeNumbers,
  retrieveApplication,
@@ -67,7 +62,6 @@ if (process.env.NODE_ENV === 'test') {

 srf.use('invite', [
  initLocals,
-  createRootSpan,
  getAccountDetails,
  normalizeNumbers,
  retrieveApplication,
@@ -130,17 +124,4 @@ function handle(signal) {
  srf.locals.disabled = true;
 }

-if (process.env.JAMBONZ_CLEANUP_INTERVAL_MINS) {
-  const {clearFiles} = require('./lib/utils/cron-jobs');
-
-  /* cleanup orphaned files or channels every so often */
-  setInterval(async() => {
-    try {
-      await clearFiles();
-    } catch (err) {
-      logger.error({err}, 'app.js: error clearing files');
-    }
-  }, 1000 * 60 * (process.env.JAMBONZ_CLEANUP_INTERVAL_MINS || 60));
-}
-
 module.exports = {srf, logger, disconnect};
--- a/lib/http-routes/api/create-call.js
+++ b/lib/http-routes/api/create-call.js
@@ -6,14 +6,11 @@ const {CallDirection, CallStatus} = require('../../utils/constants');
 const { v4: uuidv4 } = require('uuid');
 const SipError = require('drachtio-srf').SipError;
 const sysError = require('./error');
-const HttpRequestor = require('../../utils/http-requestor');
-const WsRequestor = require('../../utils/ws-requestor');
-const RootSpan = require('../../utils/call-tracer');
+const Requestor = require('../../utils/requestor');
 const dbUtils = require('../../utils/db-utils');

 router.post('/', async(req, res) => {
  const {logger} = req.app.locals;
-  const accountSid = req.body.account_sid;

  logger.debug({body: req.body}, 'got createCall request');
  try {
@@ -41,7 +38,7 @@ router.post('/', async(req, res) => {
      'X-Jambonz-Routing': target.type,
      'X-Jambonz-FS-UUID': srf.locals.fsUUID,
      'X-Call-Sid': callSid,
-      'X-Account-Sid': accountSid
+      'X-Account-Sid': req.body.account_sid
    };

    switch (target.type) {
@@ -50,7 +47,7 @@ router.post('/', async(req, res) => {
        uri = `sip:${target.number}@${sbcAddress}`;
        to = target.number;
        if ('teams' === target.type) {
-          const obj = await lookupTeamsByAccount(accountSid);
+          const obj = await lookupTeamsByAccount(req.body.account_sid);
          if (!obj) throw new Error('dial to ms teams not allowed; account must first be configured with teams info');
          Object.assign(opts.headers, {
            'X-MS-Teams-FQDN': obj.ms_teams_fqdn,
@@ -74,17 +71,6 @@ router.post('/', async(req, res) => {
        break;
    }

-    if (target.type === 'phone' && target.trunk) {
-      const {lookupCarrier} = dbUtils(this.logger, srf);
-      const voip_carrier_sid = await lookupCarrier(req.body.account_sid, target.trunk);
-      this.logger.info(
-        `createCall: selected ${voip_carrier_sid} for requested carrier: ${target.trunk || 'unspecified'})`);
-      if (voip_carrier_sid) {
-        opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
-      }
-    }
-
-
    /* create endpoint for outdial */
    const ms = getFreeswitch();
    if (!ms) throw new Error('no available Freeswitch for outbound call creation');
@@ -118,52 +104,27 @@ router.post('/', async(req, res) => {
     * attach our requestor and notifier objects
     * these will be used for all http requests we make during this call
     */
-    if ('WS' === app.call_hook?.method) {
-      app.requestor = new WsRequestor(logger, account.account_sid, app.call_hook, account.webhook_secret) ;
-      app.notifier = app.requestor;
-    }
-    else {
-      app.requestor = new HttpRequestor(logger, account.account_sid, app.call_hook, account.webhook_secret);
-      if (app.call_status_hook) app.notifier = new HttpRequestor(logger, account.account_sid, app.call_status_hook,
-        account.webhook_secret);
-      else app.notifier = {request: () => {}};
+    app.requestor = new Requestor(logger, account.account_sid, app.call_hook, account.webhook_secret);
+    if (app.call_status_hook) {
+      app.notifier = new Requestor(logger, account.account_sid, app.call_status_hook, account.webhook_secret);
    }
+    else app.notifier = {request: () => {}};

    /* now launch the outdial */
    try {
      const dlg = await srf.createUAC(uri, {...opts,  followRedirects: true, keepUriOnRedirect: true}, {
        cbRequest: (err, inviteReq) => {
-          /* in case of 302 redirect, this gets called twice, ignore the second
-              except to update the req so that it can later be canceled if need be
-          */
-          if (res.headersSent) {
-            logger.info(`create-call: got redirect, updating request to new call-id ${req.get('Call-ID')}`);
-            if (cs) cs.req = inviteReq;
-            return;
-          }
+          /* in case of 302 redirect, this gets called twice, ignore the second */
+          if (res.headersSent) return;

          if (err) {
            logger.error(err, 'createCall Error creating call');
            res.status(500).send('Call Failure');
            return;
          }
-          inviteReq.srf = srf;
-          inviteReq.locals = {
-            ...(inviteReq || {}),
-            callSid,
-            application_sid: app.application_sid
-          };
          /* ok our outbound INVITE is in flight */

          const tasks = [restDial];
-          const rootSpan = new RootSpan('rest-call', inviteReq);
-          sipLogger = logger.child({
-            callSid,
-            callId: inviteReq.get('Call-ID'),
-            accountSid,
-            traceId: rootSpan.traceId
-          });
-          app.requestor.logger = app.notifier.logger = sipLogger;
          const callInfo = new CallInfo({
            direction: CallDirection.Outbound,
            req: inviteReq,
@@ -171,24 +132,17 @@ router.post('/', async(req, res) => {
            tag: app.tag,
            callSid,
            accountSid: req.body.account_sid,
-            applicationSid: app.application_sid,
-            traceId: rootSpan.traceId
-          });
-          cs = new RestCallSession({
-            logger: sipLogger,
-            application: app,
-            srf,
-            req: inviteReq,
-            ep,
-            tasks,
-            callInfo,
-            accountInfo,
-            rootSpan
+            applicationSid: app.application_sid
          });
+          cs = new RestCallSession({logger, application: app, srf, req: inviteReq, ep, tasks, callInfo, accountInfo});
          cs.exec(req);

          res.status(201).json({sid: cs.callSid});

+          sipLogger = logger.child({
+            callSid: cs.callSid,
+            callId: callInfo.callId
+          });
          sipLogger.info(`outbound REST call attempt to ${JSON.stringify(target)} has been sent`);
        },
        cbProvisional: (prov) => {
@@ -199,11 +153,7 @@ router.post('/', async(req, res) => {
        }
      });
      connectStream(dlg.remote.sdp);
-      cs.emit('callStatusChange', {
-        callStatus: CallStatus.InProgress,
-        sipStatus: 200,
-        sipReason: 'OK'
-      });
+      cs.emit('callStatusChange', {callStatus: CallStatus.InProgress, sipStatus: 200});
      restDial.emit('callStatus', 200);
      restDial.emit('connect', dlg);
    }
@@ -214,18 +164,10 @@ router.post('/', async(req, res) => {
        else if (487 === err.status) callStatus = CallStatus.NoAnswer;
        if (sipLogger) sipLogger.info(`REST outdial failed with ${err.status}`);
        else console.log(`REST outdial failed with ${err.status}`);
-        if (cs) cs.emit('callStatusChange', {
-          callStatus,
-          sipStatus: err.status,
-          sipReason: err.reason
-        });
+        if (cs) cs.emit('callStatusChange', {callStatus, sipStatus: err.status});
      }
      else {
-        if (cs) cs.emit('callStatusChange', {
-          callStatus,
-          sipStatus: 500,
-          sipReason: 'Internal Server Error'
-        });
+        if (cs) cs.emit('callStatusChange', {callStatus, sipStatus: 500});
        if (sipLogger) sipLogger.error({err}, 'REST outdial failed');
        else console.error(err);
      }
--- a/lib/http-routes/api/messaging.js
+++ b/lib/http-routes/api/messaging.js
@@ -1,6 +1,5 @@
 const router = require('express').Router();
-const HttpRequestor = require('../../utils/http-requestor');
-const WsRequestor = require('../../utils/ws-requestor');
+const Requestor = require('../../utils/requestor');
 const CallInfo = require('../../session/call-info');
 const {CallDirection} = require('../../utils/constants');
 const SmsSession = require('../../session/sms-call-session');
@@ -19,17 +18,7 @@ router.post('/:partner', async(req, res) => {
  const app = req.body.app;
  const account = await lookupAccountBySid(app.accountSid);
  const hook = app.messaging_hook;
-  let requestor;
-
-  if ('WS' === hook?.method) {
-    app.requestor = new WsRequestor(logger, account.account_sid, hook, account.webhook_secret) ;
-    app.notifier = app.requestor;
-  }
-  else {
-    app.requestor = new HttpRequestor(logger, account.account_sid, hook, account.webhook_secret);
-    app.notifier = {request: () => {}};
-  }
-
+  const requestor = new Requestor(logger, account.account_sid, hook, account.webhook_secret);
  const payload = {
    carrier: req.params.partner,
    messageSid: app.messageSid,
@@ -44,7 +33,7 @@ router.post('/:partner', async(req, res) => {
  res.status(200).json({sid: req.body.messageSid});

  try {
-    tasks = await requestor.request('session:new', hook, payload);
+    tasks = await requestor.request(hook, payload);
    logger.info({tasks}, 'response from incoming SMS webhook');
  } catch (err) {
    logger.error({err, hook}, 'Error sending incoming SMS message');
--- a/lib/http-routes/api/update-call.js
+++ b/lib/http-routes/api/update-call.js
@@ -12,9 +12,6 @@ function retrieveCallSession(callSid, opts) {
    throw new DbErrorBadRequest('call_status_hook can be updated only when call_hook is also being updated');
  }
  const cs = sessionTracker.get(callSid);
-  if (!cs) {
-    throw new DbErrorUnprocessableRequest('call session is gone');
-  }

  if (opts.call_status === CallStatus.Completed && !cs.hasStableDialog) {
    throw new DbErrorUnprocessableRequest('current call state is incompatible with requested action');
@@ -48,18 +45,8 @@ router.post('/:callSid', async(req, res) => {
      logger.info(`updateCall: callSid not found ${callSid}`);
      return res.sendStatus(404);
    }
-
-    if (req.body.sip_request) {
-      const response = await cs.updateCall(req.body, callSid);
-      res.status(200).json({
-        status: response.status,
-        reason: response.reason
-      });
-    }
-    else {
-      res.sendStatus(202);
-      cs.updateCall(req.body, callSid);
-    }
+    res.sendStatus(202);
+    cs.updateCall(req.body, callSid);
  } catch (err) {
    sysError(logger, res, err);
  }
--- a/lib/middleware.js
+++ b/lib/middleware.js
@@ -1,14 +1,11 @@
 const { v4: uuidv4 } = require('uuid');
 const {CallDirection} = require('./utils/constants');
 const CallInfo = require('./session/call-info');
-const HttpRequestor = require('./utils/http-requestor');
-const WsRequestor = require('./utils/ws-requestor');
+const Requestor = require('./utils/requestor');
 const makeTask = require('./tasks/make_task');
 const parseUri = require('drachtio-srf').parseUri;
 const normalizeJambones = require('./utils/normalize-jambones');
 const dbUtils = require('./utils/db-utils');
-const RootSpan = require('./utils/call-tracer');
-const listTaskNames = require('./utils/summarize-tasks');

 module.exports = function(srf, logger) {
  const {
@@ -19,18 +16,15 @@ module.exports = function(srf, logger) {
    lookupAppByTeamsTenant
  }  = srf.locals.dbHelpers;
  const {lookupAccountDetails} = dbUtils(logger, srf);
-
  function initLocals(req, res, next) {
-    if (!req.has('X-Account-Sid')) {
-      logger.info('getAccountDetails - rejecting call due to missing X-Account-Sid header');
-      return res.send(500);
-    }
    const callSid = req.has('X-Retain-Call-Sid') ? req.get('X-Retain-Call-Sid') : uuidv4();
-    const account_sid = req.get('X-Account-Sid');
-    req.locals = {callSid, account_sid};
+    req.locals = {
+      callSid,
+      logger: logger.child({callId: req.get('Call-ID'), callSid})
+    };
    if (req.has('X-Application-Sid')) {
      const application_sid = req.get('X-Application-Sid');
-      logger.debug(`got application from X-Application-Sid header: ${application_sid}`);
+      req.locals.logger.debug(`got application from X-Application-Sid header: ${application_sid}`);
      req.locals.application_sid = application_sid;
    }
    if (req.has('X-Authenticated-User')) req.locals.originatingUser = req.get('X-Authenticated-User');
@@ -39,50 +33,19 @@ module.exports = function(srf, logger) {
    next();
  }

-  function createRootSpan(req, res, next) {
-    const {callSid, account_sid} = req.locals;
-    const rootSpan = new RootSpan('incoming-call', req);
-    const traceId = rootSpan.traceId;
-
-    req.locals = {
-      ...req.locals,
-      traceId,
-      logger: logger.child({
-        callId: req.get('Call-ID'),
-        callSid,
-        accountSid: account_sid,
-        callingNumber: req.callingNumber,
-        calledNumber: req.calledNumber,
-        traceId}),
-      rootSpan
-    };
-
-    /**
-     * end the span on final failure or cancel from caller;
-     * otherwise it will be closed when sip dialog is destroyed
-    */
-    req.once('cancel', () => {
-      rootSpan.setAttributes({finalStatus: 487});
-      rootSpan.end();
-    });
-    res.once('finish', () => {
-      rootSpan.setAttributes({finalStatus: res.statusCode});
-      res.statusCode >= 300 && rootSpan.end();
-    });
-
-    next();
-  }
-
  /**
   * retrieve account information for the incoming call
   */
  async function getAccountDetails(req, res, next) {
-    const {rootSpan, account_sid} = req.locals;

-    const {span} = rootSpan.startChildSpan('lookupAccountDetails');
+    if (!req.has('X-Account-Sid')) {
+      logger.info('getAccountDetails - rejecting call due to missing X-Account-Sid header');
+      return res.send(500);
+    }
+    const account_sid = req.locals.account_sid = req.get('X-Account-Sid');
+
    try {
      req.locals.accountInfo = await lookupAccountDetails(account_sid);
-      span.end();
      if (!req.locals.accountInfo.account.is_active) {
        logger.info(`Account is inactive or suspended ${account_sid}`);
        // TODO: alert
@@ -91,7 +54,6 @@ module.exports = function(srf, logger) {
      logger.debug({accountInfo: req.locals?.accountInfo?.account}, `retrieved account info for ${account_sid}`);
      next();
    } catch (err) {
-      span.end();
      logger.info({err}, `Error retrieving account details for account ${account_sid}`);
      res.send(503, {headers: {'X-Reason': `No Account exists for sid ${account_sid}`}});
    }
@@ -123,8 +85,7 @@ module.exports = function(srf, logger) {
   */
  async function retrieveApplication(req, res, next) {
    const logger = req.locals.logger;
-    const {accountInfo, account_sid, rootSpan} = req.locals;
-    const {span} = rootSpan.startChildSpan('lookupApplication');
+    const {accountInfo, account_sid} = req.locals;
    try {
      let app;
      if (req.locals.application_sid) app = await lookupAppBySid(req.locals.application_sid);
@@ -144,7 +105,7 @@ module.exports = function(srf, logger) {
      }
      else {
        const uri = parseUri(req.uri);
-        const arr = /context-(.*)/.exec(uri?.user);
+        const arr = /context-(.*)/.exec(uri.user);
        if (arr) {
          // this is a transfer from another feature server
          const {retrieveKey, deleteKey} = srf.locals.dbHelpers;
@@ -168,11 +129,6 @@ module.exports = function(srf, logger) {
        }
      }

-      span.setAttributes({
-        'app.hook': app?.call_hook?.url,
-        'application_sid': req.locals.application_sid
-      });
-      span.end();
      if (!app || !app.call_hook || !app.call_hook.url) {
        logger.info(`rejecting call to ${req.locals.calledNumber}: no application or webhook url`);
        return res.send(480, {
@@ -186,18 +142,10 @@ module.exports = function(srf, logger) {
      * create a requestor that we will use for all http requests we make during the call.
      * also create a notifier for call status events (if not needed, its a no-op).
      */
-      if ('WS' === app.call_hook?.method ||
-        app.call_hook?.url.startsWith('ws://') || app.call_hook?.url.startsWith('wss://')) {
-        app.requestor = new WsRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret) ;
-        app.notifier = app.requestor;
-        app.call_hook.method = 'WS';
-      }
-      else {
-        app.requestor = new HttpRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret);
-        if (app.call_status_hook) app.notifier = new HttpRequestor(logger, account_sid, app.call_status_hook,
-          accountInfo.account.webhook_secret);
-        else app.notifier = {request: () => {}};
-      }
+      app.requestor = new Requestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret);
+      if (app.call_status_hook) app.notifier = new Requestor(logger, account_sid, app.call_status_hook,
+        accountInfo.account.webhook_secret);
+      else app.notifier = {request: () => {}};

      req.locals.application = app;
      const obj = Object.assign({}, app);
@@ -206,15 +154,9 @@ module.exports = function(srf, logger) {
      // eslint-disable-next-line no-unused-vars
      const {call_hook, call_status_hook, ...appInfo} = obj;  // mask sensitive data like user/pass on webhook
      logger.info({app: appInfo}, `retrieved application for incoming call to ${req.locals.calledNumber}`);
-      req.locals.callInfo = new CallInfo({
-        req,
-        app,
-        direction: CallDirection.Inbound,
-        traceId: rootSpan.traceId
-      });
+      req.locals.callInfo = new CallInfo({req, app, direction: CallDirection.Inbound});
      next();
    } catch (err) {
-      span.end();
      logger.error(err, `${req.get('Call-ID')} Error looking up application for ${req.calledNumber}`);
      res.send(500);
    }
@@ -225,55 +167,29 @@ module.exports = function(srf, logger) {
   */
  async function invokeWebCallback(req, res, next) {
    const logger = req.locals.logger;
-    const {rootSpan, application:app} = req.locals;
-    let span;
+    const app = req.locals.application;
    try {
+
      if (app.tasks) {
        app.tasks = normalizeJambones(logger, app.tasks).map((tdata) => makeTask(logger, tdata));
        if (0 === app.tasks.length) throw new Error('no application provided');
        return next();
      }
      /* retrieve the application to execute for this inbound call */
-      const params = Object.assign(['POST', 'WS'].includes(app.call_hook.method) ? {sip: req.msg} : {},
-        req.locals.callInfo, {
-          defaults: {
-            synthesizer: {
-              vendor: app.speech_synthesis_vendor,
-              language: app.speech_synthesis_language,
-              voice: app.speech_synthesis_voice
-            },
-            recognizer: {
-              vendor: app.speech_recognizer_vendor,
-              language: app.speech_recognizer_language
-            }
-          }
-        });
-      logger.debug({params}, 'sending initial webhook');
-      const obj = rootSpan.startChildSpan('performAppWebhook');
-      span = obj.span;
-      const b3 = rootSpan.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
-      const json = await app.requestor.request('session:new', app.call_hook, params, httpHeaders);
+      const params = Object.assign(app.call_hook.method === 'POST' ? {sip: req.msg} : {},
+        req.locals.callInfo);
+      const json = await app.requestor.request(app.call_hook, params);
      app.tasks = normalizeJambones(logger, json).map((tdata) => makeTask(logger, tdata));
-      span.setAttributes({
-        'http.statusCode': 200,
-        'app.tasks': listTaskNames(app.tasks)
-      });
-      span.end();
      if (0 === app.tasks.length) throw new Error('no application provided');
      next();
    } catch (err) {
-      span?.setAttributes({webhookStatus: err.statusCode});
-      span?.end();
-      logger.info({err}, `Error retrieving or parsing application: ${err?.message}`);
-      res.send(480, {headers: {'X-Reason': err?.message || 'unknown'}});
-      app.requestor.close();
+      logger.info({err}, `Error retrieving or parsing application: ${err.message}`);
+      res.send(480, {headers: {'X-Reason': err.message}});
    }
  }

  return {
    initLocals,
-    createRootSpan,
    getAccountDetails,
    normalizeNumbers,
    retrieveApplication,
--- a/lib/session/adulting-call-session.js
+++ b/lib/session/adulting-call-session.js
@@ -8,15 +8,14 @@ const CallSession = require('./call-session');

 */
 class AdultingCallSession extends CallSession {
-  constructor({logger, application, singleDialer, tasks, callInfo, accountInfo, rootSpan}) {
+  constructor({logger, application, singleDialer, tasks, callInfo, accountInfo}) {
    super({
      logger,
      application,
      srf: singleDialer.dlg.srf,
      tasks,
      callInfo,
-      accountInfo,
-      rootSpan
+      accountInfo
    });
    this.sd = singleDialer;

@@ -31,25 +30,15 @@ class AdultingCallSession extends CallSession {
    return this.sd.dlg;
  }

-  /**
-   * Note: this is not an error.  It is only here to avoid an assert ("no setter for dlg")
-   * when there is a call in Session:_clearResources to null out dlg and ep
-   */
-  set dlg(newDlg) {}
-
  get ep() {
    return this.sd.ep;
  }

-  /* see note above */
-  set ep(newEp) {}
-
  get callSid() {
    return this.callInfo.callSid;
  }

-  _callerHungup() {
-  }
+
 }

 module.exports = AdultingCallSession;
--- a/lib/session/call-info.js
+++ b/lib/session/call-info.js
@@ -10,7 +10,6 @@ class CallInfo {
    let from ;
    let srf;
    this.direction = opts.direction;
-    this.traceId = opts.traceId;
    if (opts.req) {
      const u = opts.req.getParsedHeader('from');
      const uri = parseUri(u.uri);
@@ -28,7 +27,6 @@ class CallInfo {
      this.to = req.calledNumber;
      this.callId = req.get('Call-ID');
      this.sipStatus = 100;
-      this.sipReason = 'Trying';
      this.callStatus = CallStatus.Trying;
      this.originatingSipIp = req.get('X-Forwarded-For');
      this.originatingSipTrunkName = req.get('X-Originating-Carrier');
@@ -47,7 +45,6 @@ class CallInfo {
      this.callId = req.get('Call-ID');
      this.callStatus = CallStatus.Trying,
      this.sipStatus = 100;
-      this.sipReason = 'Trying';
    }
    else if (this.direction === CallDirection.None) {
      // outbound SMS
@@ -68,7 +65,6 @@ class CallInfo {
      this.callStatus = CallStatus.Trying,
      this.callId = req.get('Call-ID');
      this.sipStatus = 100;
-      this.sipReason = 'Trying';
      this.from = from || req.callingNumber;
      this.to = to;
      if (tag) this._customerData = tag;
@@ -85,10 +81,9 @@ class CallInfo {
   * @param {string} callStatus - current call status
   * @param {number} sipStatus - current sip status
   */
-  updateCallStatus(callStatus, sipStatus, sipReason) {
+  updateCallStatus(callStatus, sipStatus) {
    this.callStatus = callStatus;
    if (sipStatus) this.sipStatus = sipStatus;
-    if (sipReason) this.sipReason = sipReason;
  }

  /**
@@ -111,11 +106,9 @@ class CallInfo {
      to: this.to,
      callId: this.callId,
      sipStatus: this.sipStatus,
-      sipReason: this.sipReason,
      callStatus: this.callStatus,
      callerId: this.callerId,
      accountSid: this.accountSid,
-      traceId: this.traceId,
      applicationSid: this.applicationSid,
      fsSipAddress: this.localSipAddress
    };
--- a/lib/session/call-session.js
+++ b/lib/session/call-session.js
@@ -7,8 +7,7 @@ const sessionTracker = require('./session-tracker');
 const makeTask = require('../tasks/make_task');
 const normalizeJambones = require('../utils/normalize-jambones');
 const listTaskNames = require('../utils/summarize-tasks');
-const HttpRequestor = require('../utils/http-requestor');
-const WsRequestor = require('../utils/ws-requestor');
+const Requestor = require('../utils/requestor');
 const BADPRECONDITIONS = 'preconditions not met';
 const CALLER_CANCELLED_ERR_MSG = 'Response not sent due to unknown transaction';

@@ -35,7 +34,7 @@ class CallSession extends Emitter {
   * @param {array} opts.tasks - tasks we are to execute
   * @param {callInfo} opts.callInfo - information about the call
   */
-  constructor({logger, application, srf, tasks, callInfo, accountInfo, rootSpan, memberId, confName, confUuid}) {
+  constructor({logger, application, srf, tasks, callInfo, accountInfo, memberId, confName, confUuid}) {
    super();
    this.logger = logger;
    this.application = application;
@@ -50,9 +49,6 @@ class CallSession extends Emitter {
    this.stackIdx = 0;
    this.callGone = false;
    this.notifiedComplete = false;
-    this.rootSpan = rootSpan;
-
-    assert(rootSpan);

    this.tmpFiles = new Set();

@@ -66,9 +62,6 @@ class CallSession extends Emitter {
    }

    this._pool = srf.locals.dbHelpers.pool;
-
-    this.requestor.on('command', this._onCommand.bind(this));
-    this.requestor.on('connection-dropped', this._onWsConnectionDropped.bind(this));
  }

  /**
@@ -121,27 +114,18 @@ class CallSession extends Emitter {
  get speechSynthesisVendor() {
    return this.application.speech_synthesis_vendor;
  }
-  set speechSynthesisVendor(vendor) {
-    this.application.speech_synthesis_vendor = vendor;
-  }
  /**
   * default voice to use for speech synthesis if not provided in the app
   */
  get speechSynthesisVoice() {
    return this.application.speech_synthesis_voice;
  }
-  set speechSynthesisVoice(voice) {
-    this.application.speech_synthesis_voice = voice;
-  }
  /**
   * default language to use for speech synthesis if not provided in the app
   */
  get speechSynthesisLanguage() {
    return this.application.speech_synthesis_language;
  }
-  set speechSynthesisLanguage(language) {
-    this.application.speech_synthesis_language = language;
-  }

  /**
   * default vendor to use for speech recognition if not provided in the app
@@ -149,18 +133,12 @@ class CallSession extends Emitter {
  get speechRecognizerVendor() {
    return this.application.speech_recognizer_vendor;
  }
-  set speechRecognizerVendor(vendor) {
-    this.application.speech_recognizer_vendor = vendor;
-  }
  /**
 * default language to use for speech recognition if not provided in the app
 */
  get speechRecognizerLanguage() {
    return this.application.speech_recognizer_language;
  }
-  set speechRecognizerLanguage(language) {
-    this.application.speech_recognizer_language = language;
-  }

  /**
   * indicates whether the call currently in progress
@@ -226,60 +204,6 @@ class CallSession extends Emitter {
    return this.memberId && this.confName && this.confUuid;
  }

-  get isBotModeEnabled() {
-    return this.backgroundGatherTask;
-  }
-
-  get b3() {
-    return this.rootSpan?.getTracingPropagation();
-  }
-
-  async enableBotMode(gather, autoEnable) {
-    try {
-      const t = normalizeJambones(this.logger, [gather]);
-      this.backgroundGatherTask = makeTask(this.logger, t[0]);
-      this.backgroundGatherTask
-        .on('dtmf', this._clearTasks.bind(this))
-        .on('vad', this._clearTasks.bind(this))
-        .on('transcription', this._clearTasks.bind(this))
-        .on('timeout', this._clearTasks.bind(this));
-      this.logger.info({gather}, 'CallSession:enableBotMode - starting background gather');
-      const resources = await this._evaluatePreconditions(this.backgroundGatherTask);
-      const {span, ctx} = this.rootSpan.startChildSpan(`background-gather:${this.backgroundGatherTask.summary}`);
-      this.backgroundGatherTask.span = span;
-      this.backgroundGatherTask.ctx = ctx;
-      this.backgroundGatherTask.exec(this, resources)
-        .then(() => {
-          this.logger.info('CallSession:enableBotMode: gather completed');
-          this.backgroundGatherTask && this.backgroundGatherTask.removeAllListeners();
-          this.backgroundGatherTask && this.backgroundGatherTask.span.end();
-          this.backgroundGatherTask = null;
-          if (autoEnable && !this.callGone && !this._stopping) {
-            this.logger.info('CallSession:enableBotMode: restarting background gather');
-            setImmediate(() => this.enableBotMode(gather, true));
-          }
-          return;
-        })
-        .catch((err) => {
-          this.logger.info({err}, 'CallSession:enableBotMode: gather threw error');
-          this.backgroundGatherTask && this.backgroundGatherTask.removeAllListeners();
-          this.backgroundGatherTask && this.backgroundGatherTask.span.end();
-          this.backgroundGatherTask = null;
-        });
-    } catch (err) {
-      this.logger.info({err, gather}, 'CallSession:enableBotMode - Error creating gather task');
-    }
-  }
-  disableBotMode() {
-    if (this.backgroundGatherTask) {
-      try {
-        this.backgroundGatherTask.removeAllListeners();
-        this.backgroundGatherTask.kill().catch((err) => {});
-      } catch (err) {}
-      this.backgroundGatherTask = null;
-    }
-  }
-
  setConferenceDetails(memberId, confName, confUuid) {
    assert(!this.memberId && !this.confName && !this.confUuid);
    assert (memberId && confName && confUuid);
@@ -365,7 +289,6 @@ class CallSession extends Emitter {
   */
  async exec() {
    this.logger.info({tasks: listTaskNames(this.tasks)}, `CallSession:exec starting ${this.tasks.length} tasks`);
-
    while (this.tasks.length && !this.callGone) {
      const taskNum = ++this.taskIdx;
      const stackNum = this.stackIdx;
@@ -374,24 +297,12 @@ class CallSession extends Emitter {
      try {
        const resources = await this._evaluatePreconditions(task);
        this.currentTask = task;
-        if (TaskName.Gather === task.name && this.isBotModeEnabled) {
-          const timeout = task.timeout;
-          this.logger.info(`CallSession:exec skipping #${stackNum}:${taskNum}: ${task.name}`);
-          this.backgroundGatherTask.updateTimeout(timeout);
-        }
-        else {
-          const {span, ctx} = this.rootSpan.startChildSpan(`verb:${task.summary}`);
-          task.span = span;
-          task.ctx = ctx;
-          await task.exec(this, resources);
-          task.span.end();
-        }
+        await task.exec(this, resources);
        this.currentTask = null;
        this.logger.info(`CallSession:exec completed task #${stackNum}:${taskNum}: ${task.name}`);
      } catch (err) {
-        task.span?.end();
        this.currentTask = null;
-        if (err.message?.includes(BADPRECONDITIONS)) {
+        if (err.message.includes(BADPRECONDITIONS)) {
          this.logger.info(`CallSession:exec task #${stackNum}:${taskNum}: ${task.name}: ${err.message}`);
        }
        else {
@@ -399,31 +310,10 @@ class CallSession extends Emitter {
          break;
        }
      }
-
-      if (0 === this.tasks.length && this.hasStableDialog && this.requestor instanceof WsRequestor) {
-        let span;
-        try {
-          const {span} = this.rootSpan.startChildSpan('waiting for commands');
-          const {reason, queue, command} = await this._awaitCommandsOrHangup();
-          span.setAttributes({
-            'completion.reason': reason,
-            'async.request.queue': queue,
-            'async.request.command': command
-          });
-          span.end();
-          if (!this.hasStableDialog || this.callGone) break;
-        } catch (err) {
-          span.end();
-          this.logger.info(err, 'CallSession:exec - error waiting for new commands');
-          break;
-        }
-      }
    }

    // all done - cleanup
    this.logger.info('CallSession:exec all tasks complete');
-    this._stopping = true;
-    this.disableBotMode();
    this._onTasksDone();
    this._clearResources();

@@ -472,15 +362,12 @@ class CallSession extends Emitter {
   * this is called to clean up when the call is released from one side or another
   */
  _callReleased() {
+    this.logger.debug('CallSession:_callReleased - caller hung up');
    this.callGone = true;
    if (this.currentTask) {
      this.currentTask.kill(this);
      this.currentTask = null;
    }
-    if (this.wakeupResolver) {
-      this.wakeupResolver({reason: 'session ended'});
-      this.wakeupResolver = null;
-    }
  }

  /**
@@ -517,45 +404,29 @@ class CallSession extends Emitter {
   */
  async _lccCallHook(opts) {
    const webhooks = [];
-    let sd, tasks, childTasks;
-    const b3 = this.b3;
-    const httpHeaders = b3 && {b3};
-
-    if (opts.call_hook || opts.child_call_hook) {
-      if (opts.call_hook) {
-        webhooks.push(this.requestor.request('session:redirect', opts.call_hook, this.callInfo.toJSON(), httpHeaders));
+    let sd;
+    if (opts.call_hook) webhooks.push(this.requestor.request(opts.call_hook, this.callInfo.toJSON()));
+    if (opts.child_call_hook) {
+      /* child call hook only allowed from a connected Dial state */
+      const task = this.currentTask;
+      sd = task.sd;
+      if (task && TaskName.Dial === task.name && sd) {
+        webhooks.push(this.requestor.request(opts.child_call_hook, sd.callInfo.toJSON()));
      }
-      if (opts.child_call_hook) {
-        /* child call hook only allowed from a connected Dial state */
-        const task = this.currentTask;
-        sd = task.sd;
-        if (task && TaskName.Dial === task.name && sd) {
-          webhooks.push(this.requestor.request(
-            'session:redirect', opts.child_call_hook, sd.callInfo.toJSON(), httpHeaders));
-        }
-      }
-      const [tasks1, tasks2] = await Promise.all(webhooks);
-      if (opts.call_hook) {
-        tasks = tasks1;
-        if (opts.child_call_hook) childTasks = tasks2;
-      }
-      else childTasks = tasks1;
    }
-    else if (opts.parent_call || opts.child_call) {
-      const {parent_call, child_call} = opts;
-      assert.ok(!parent_call || Array.isArray(parent_call), 'CallSession:_lccCallHook - parent_call must be an array');
-      assert.ok(!child_call || Array.isArray(child_call), 'CallSession:_lccCallHook - child_call must be an array');
-      tasks = parent_call;
-      childTasks = child_call;
+    const [tasks1, tasks2] = await Promise.all(webhooks);
+    let tasks, childTasks;
+    if (opts.call_hook) {
+      tasks = tasks1;
+      if (opts.child_call_hook) childTasks = tasks2;
    }
+    else childTasks = tasks1;

    if (childTasks) {
      const {parentLogger} = this.srf.locals;
      const childLogger = parentLogger.child({callId: this.callId, callSid: sd.callSid});
      const t = normalizeJambones(childLogger, childTasks).map((tdata) => makeTask(childLogger, tdata));
      childLogger.info({tasks: listTaskNames(t)}, 'CallSession:_lccCallHook new task list for child call');
-
-      // TODO: if using websockets api, we need a new websocket for the adulting session..
      const cs = await sd.doAdulting({
        logger: childLogger,
        application: this.application,
@@ -603,7 +474,7 @@ class CallSession extends Emitter {
    task.mute(callSid, mute).catch((err) => this.logger.error(err, 'CallSession:_lccMuteStatus'));
  }

-  async _lccConfHoldStatus(opts) {
+  async _lccConfHoldStatus(callSid, opts) {
    const task = this.currentTask;
    if (!task || TaskName.Conference !== task.name || !this.isInConference) {
      return this.logger.info('CallSession:_lccConfHoldStatus - invalid command as call is not in conference');
@@ -611,7 +482,7 @@ class CallSession extends Emitter {
    task.doConferenceHold(this, opts);
  }

-  async _lccConfMuteStatus(opts) {
+  async _lccConfMuteStatus(callSid, opts) {
    const task = this.currentTask;
    if (!task || TaskName.Conference !== task.name || !this.isInConference) {
      return this.logger.info('CallSession:_lccConfHoldStatus - invalid command as call is not in conference');
@@ -619,30 +490,6 @@ class CallSession extends Emitter {
    task.doConferenceMuteNonModerators(this, opts);
  }

-  async _lccSipRequest(opts, callSid) {
-    const {sip_request} = opts;
-    const {method, content_type, content, headers = {}} = sip_request;
-    if (!this.hasStableDialog) {
-      this.logger.info('CallSession:_lccSipRequest - invalid command as we do not have a stable call');
-      return;
-    }
-    try {
-      const dlg = callSid === this.callSid ? this.dlg : this.currentTask.dlg;
-      const res = await dlg.request({
-        method,
-        headers: {
-          ...headers,
-          'Content-Type': content_type
-        },
-        body: content
-      });
-      this.logger.debug({res}, `CallSession:_lccSipRequest got response to ${method}`);
-      return res;
-    } catch (err) {
-      this.logger.error({err}, `CallSession:_lccSipRequest - error sending ${method}`);
-    }
-  }
-
  /**
   * perform live call control -- whisper to one party or the other on a call
   * @param {array} opts - array of play or say tasks
@@ -650,8 +497,6 @@ class CallSession extends Emitter {
  async _lccWhisper(opts, callSid) {
    const {whisper} = opts;
    let tasks;
-    const b3 = this.b3;
-    const httpHeaders = b3 && {b3};

    // this whole thing requires us to be in a Dial verb
    const task = this.currentTask;
@@ -662,7 +507,7 @@ class CallSession extends Emitter {
    // allow user to provide a url object, a url string, an array of tasks, or a single task
    if (typeof whisper === 'string' || (typeof whisper === 'object' && whisper.url)) {
      // retrieve a url
-      const json = await this.requestor(opts.call_hook, this.callInfo.toJSON(), httpHeaders);
+      const json = await this.requestor(opts.call_hook, this.callInfo.toJSON());
      tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
    }
    else if (Array.isArray(whisper)) {
@@ -715,14 +560,10 @@ class CallSession extends Emitter {
      await this._lccMuteStatus(callSid, opts.mute_status === 'mute');
    }
    else if (opts.conf_hold_status) {
-      await this._lccConfHoldStatus(opts);
+      await this._lccConfHoldStatus(callSid, opts);
    }
    else if (opts.conf_mute_status) {
-      await this._lccConfMuteStatus(opts);
-    }
-    else if (opts.sip_request) {
-      const res = await this._lccSipRequest(opts, callSid);
-      return {status: res.status, reason: res.reason};
+      await this._lccConfMuteStatus(callSid, opts);
    }

    // whisper may be the only thing we are asked to do, or it may that
@@ -763,131 +604,6 @@ class CallSession extends Emitter {
    this.taskIdx = 0;
  }

-  /**
-   * Append tasks to the current execution stack UNLESS there is a gather in the stack.
-   * in that case, insert the tasks before the gather AND if the tasks include
-   * a gather then delete/remove the gather from the existing stack
-   * @param {*} t array of tasks
-   */
-  _injectTasks(newTasks) {
-    const gatherPos = this.tasks.map((t) => t.name).indexOf(TaskName.Gather);
-    const currentlyExecutingGather = this.currentTask?.name === TaskName.Gather;
-
-    this.logger.debug({
-      currentTaskList: listTaskNames(this.tasks),
-      newContent: listTaskNames(newTasks),
-      currentlyExecutingGather,
-      gatherPos
-    }, 'CallSession:_injectTasks - starting');
-
-    const killGather = () => {
-      this.logger.debug('CallSession:_injectTasks - killing current gather because we have new content');
-      this.currentTask.kill(this);
-    };
-
-    if (-1 === gatherPos) {
-      /* no gather in the stack  simply append tasks */
-      this.tasks.push(...newTasks);
-      this.logger.debug({
-        updatedTaskList: listTaskNames(this.tasks)
-      }, 'CallSession:_injectTasks - completed (simple append)');
-
-      /* we do need to kill the current gather if we are executing one */
-      if (currentlyExecutingGather) killGather();
-      return;
-    }
-
-    if (currentlyExecutingGather) killGather();
-    const newTasksHasGather = newTasks.find((t) => t.name === TaskName.Gather);
-    this.tasks.splice(gatherPos, newTasksHasGather ? 1 : 0, ...newTasks);
-
-    this.logger.debug({
-      updatedTaskList: listTaskNames(this.tasks)
-    }, 'CallSession:_injectTasks - completed');
-  }
-
-  _onCommand({msgid, command, call_sid, queueCommand, data}) {
-    this.logger.info({msgid, command, queueCommand}, 'CallSession:_onCommand - received command');
-    const resolution = {reason: 'received command', queue: queueCommand, command};
-    switch (command) {
-      case 'redirect':
-        if (Array.isArray(data)) {
-          const t = normalizeJambones(this.logger, data)
-            .map((tdata) => makeTask(this.logger, tdata));
-          if (!queueCommand) {
-            this.logger.info({tasks: listTaskNames(t)}, 'CallSession:_onCommand new task list');
-            this.replaceApplication(t);
-          }
-          else if (process.env.JAMBONES_INJECT_CONTENT) {
-            this.logger.debug({tasks: listTaskNames(t)}, 'CallSession:_onCommand - queueing tasks (injecting content)');
-            this._injectTasks(t);
-            this.logger.info({tasks: listTaskNames(this.tasks)}, 'CallSession:_onCommand - updated task list');
-          }
-          else {
-            this.logger.debug({tasks: listTaskNames(t)}, 'CallSession:_onCommand - queueing tasks');
-            this.tasks.push(...t);
-            this.logger.info({tasks: listTaskNames(this.tasks)}, 'CallSession:_onCommand - updated task list');
-          }
-          resolution.command = listTaskNames(t);
-        }
-        else this._lccCallHook(data);
-        break;
-
-      case 'call:status':
-        this._lccCallStatus(data);
-        break;
-
-      case 'mute:status':
-        this._lccMuteStatus(call_sid, data);
-        break;
-
-      case 'conf:mute-status':
-        this._lccConfMuteStatus(data);
-        break;
-
-      case 'conf:hold-status':
-        this._lccConfHoldStatus(data);
-        break;
-
-      case 'listen:status':
-        this._lccListenStatus(data);
-        break;
-
-      case 'whisper':
-        this._lccWhisper(data, call_sid);
-        break;
-
-      case 'sip:request':
-        this._lccSipRequest(data, call_sid)
-          .catch((err) => {
-            this.logger.info({err, data}, `CallSession:_onCommand - error sending ${data.method}`);
-          });
-        break;
-
-      default:
-        this.logger.info(`CallSession:_onCommand - invalid command ${command}`);
-    }
-    if (this.wakeupResolver) {
-      this.logger.debug({resolution}, 'CallSession:_onCommand - got commands, waking up..');
-      this.wakeupResolver(resolution);
-      this.wakeupResolver = null;
-    }
-    else {
-      const {span} = this.rootSpan.startChildSpan('async command');
-      const {queue, command} = resolution;
-      span.setAttributes({
-        'async.request.queue': queue,
-        'async.request.command': command
-      });
-      span.end();
-    }
-  }
-
-  _onWsConnectionDropped() {
-    const {stats} = this.srf.locals;
-    stats.increment('app.hook.remote_close');
-  }
-
  _evaluatePreconditions(task) {
    switch (task.preconditions) {
      case TaskPreconditions.None:
@@ -952,11 +668,7 @@ class CallSession extends Emitter {
    } catch (err) {
      if (err === CALLER_CANCELLED_ERR_MSG) {
        this.logger.error(err, 'caller canceled quickly before we could respond, ending call');
-        this._notifyCallStatusChange({
-          callStatus: CallStatus.NoAnswer,
-          sipStatus: 487,
-          sipReason: 'Request Terminated'
-        });
+        this._notifyCallStatusChange({callStatus: CallStatus.NoAnswer, sipStatus: 487});
        this._callReleased();
      }
      else {
@@ -1028,9 +740,6 @@ class CallSession extends Emitter {
      });
    }
    this.tmpFiles.clear();
-    this.requestor && this.requestor.close();
-
-    this.rootSpan && this.rootSpan.end();
  }

  /**
@@ -1063,21 +772,14 @@ class CallSession extends Emitter {
  async propagateAnswer() {
    if (!this.dlg) {
      assert(this.ep);
-      this.dlg = await this.srf.createUAS(this.req, this.res, {
-        headers: {
-          'X-Trace-ID': this.req.locals.traceId,
-          'X-Call-Sid': this.req.locals.callSid
-        },
-        localSdp: this.ep.local.sdp
-      });
+      this.dlg = await this.srf.createUAS(this.req, this.res, {localSdp: this.ep.local.sdp});
      this.logger.debug('answered call');
      this.dlg.on('destroy', this._callerHungup.bind(this));
      this.wrapDialog(this.dlg);
      this.dlg.callSid = this.callSid;
-      this.emit('callStatusChange', {sipStatus: 200, sipReason: 'OK', callStatus: CallStatus.InProgress});
+      this.emit('callStatusChange', {sipStatus: 200, callStatus: CallStatus.InProgress});

      this.dlg.on('modify', this._onReinvite.bind(this));
-      this.dlg.on('refer', this._onRefer.bind(this));

      this.logger.debug(`CallSession:propagateAnswer - answered callSid ${this.callSid}`);
    }
@@ -1103,22 +805,6 @@ class CallSession extends Emitter {
    }
  }

-  /**
-   * Handle incoming REFER if we are in a dial task
-   * @param {*} req
-   * @param {*} res
-   */
-  _onRefer(req, res) {
-    const task = this.currentTask;
-    const sd = task.sd;
-    if (task && TaskName.Dial === task.name && sd) {
-      task.handleRefer(this, req, res);
-    }
-    else {
-      res.send(501);
-    }
-  }
-
  /**
   * create and endpoint if we don't have one; otherwise simply return
   * the current media server and endpoint that are associated with this call
@@ -1155,7 +841,7 @@ class CallSession extends Emitter {
        }
        else {
          this.logger.info({accountSid: this.accountSid, webhook: r[0]}, 'performQueueWebhook: webhook found');
-          this.queueEventHookRequestor = new HttpRequestor(this.logger, this.accountSid,
+          this.queueEventHookRequestor = new Requestor(this.logger, this.accountSid,
            r[0], this.webhook_secret);
          this.queueEventHook = r[0];
        }
@@ -1169,7 +855,7 @@ class CallSession extends Emitter {
    /* send webhook */
    const params =  {...obj, ...this.callInfo.toJSON()};
    this.logger.info({accountSid: this.accountSid, params}, 'performQueueWebhook: sending webhook');
-    this.queueEventHookRequestor.request('queue:status', this.queueEventHook, params)
+    this.queueEventHookRequestor.request(this.queueEventHook, params)
      .catch((err) => {
        this.logger.info({err, accountSid: this.accountSid, obj}, 'Error sending queue notification event');
      });
@@ -1257,12 +943,7 @@ class CallSession extends Emitter {
        const duration = moment().diff(this.dlg.connectTime, 'seconds');
        this.emit('callStatusChange', {callStatus: CallStatus.Completed, duration});
        this.logger.debug('CallSession: call terminated by jambones');
-        this.rootSpan.setAttributes({'call.termination': 'hangup by jambonz'});
        origDestroy();
-        if (this.wakeupResolver) {
-          this.wakeupResolver({reason: 'session ended'});
-          this.wakeupResolver = null;
-        }
      }
    };
  }
@@ -1305,7 +986,7 @@ class CallSession extends Emitter {
   * @param {number} sipStatus - current sip status
   * @param {number} [duration] - duration of a completed call, in seconds
   */
-  _notifyCallStatusChange({callStatus, sipStatus, sipReason, duration}) {
+  _notifyCallStatusChange({callStatus, sipStatus, duration}) {
    if (this.callMoved) return;

    /* race condition: we hang up at the same time as the caller */
@@ -1318,17 +999,11 @@ class CallSession extends Emitter {
      (!duration && callStatus !== CallStatus.Completed),
    'duration MUST be supplied when call completed AND ONLY when call completed');

-    this.callInfo.updateCallStatus(callStatus, sipStatus, sipReason);
+    this.callInfo.updateCallStatus(callStatus, sipStatus);
    if (typeof duration === 'number') this.callInfo.duration = duration;
-    const {span} = this.rootSpan.startChildSpan(`call-status:${this.callInfo.callStatus}`);
-    span.setAttributes(this.callInfo.toJSON());
    try {
-      const b3 = this.b3;
-      const httpHeaders = b3 && {b3};
-      this.notifier.request('call:status', this.call_status_hook, this.callInfo.toJSON(), httpHeaders);
-      span.end();
+      this.notifier.request(this.call_status_hook, this.callInfo.toJSON());
    } catch (err) {
-      span.end();
      this.logger.info(err, `CallSession:_notifyCallStatusChange error sending ${callStatus} ${sipStatus}`);
    }

@@ -1337,23 +1012,6 @@ class CallSession extends Emitter {
    this.updateCallStatus(Object.assign({}, this.callInfo.toJSON()), this.serviceUrl)
      .catch((err) => this.logger.error(err, 'redis error'));
  }
-
-  _awaitCommandsOrHangup() {
-    assert(!this.wakeupResolver);
-    return new Promise((resolve, reject) => {
-      this.logger.info('_awaitCommandsOrHangup - waiting...');
-      this.wakeupResolver = resolve;
-    });
-  }
-
-  _clearTasks(evt) {
-    if (this.requestor instanceof WsRequestor) {
-      this.logger.info({evt}, 'CallSession:_clearTasks on event from background gather');
-      try {
-        this.kill();
-      } catch (err) {}
-    }
-  }
 }

 module.exports = CallSession;
--- a/lib/session/confirm-call-session.js
+++ b/lib/session/confirm-call-session.js
@@ -8,7 +8,7 @@ const CallSession = require('./call-session');

 */
 class ConfirmCallSession extends CallSession {
-  constructor({logger, application, dlg, ep, tasks, callInfo, accountInfo, memberId, confName, rootSpan}) {
+  constructor({logger, application, dlg, ep, tasks, callInfo, accountInfo, memberId, confName}) {
    super({
      logger,
      application,
@@ -18,8 +18,7 @@ class ConfirmCallSession extends CallSession {
      callInfo,
      accountInfo,
      memberId,
-      confName,
-      rootSpan
+      confName
    });
    this.dlg = dlg;
    this.ep = ep;
@@ -31,10 +30,6 @@ class ConfirmCallSession extends CallSession {
  _clearResources() {
  }

-  _callerHungup() {
-  }
-
-
 }

 module.exports = ConfirmCallSession;
--- a/lib/session/inbound-call-session.js
+++ b/lib/session/inbound-call-session.js
@@ -16,8 +16,7 @@ class InboundCallSession extends CallSession {
      application: req.locals.application,
      callInfo: req.locals.callInfo,
      accountInfo: req.locals.accountInfo,
-      tasks: req.locals.application.tasks,
-      rootSpan: req.locals.rootSpan
+      tasks: req.locals.application.tasks
    });
    this.req = req;
    this.res = res;
@@ -25,27 +24,17 @@ class InboundCallSession extends CallSession {
    req.once('cancel', this._onCancel.bind(this));

    this.on('callStatusChange', this._notifyCallStatusChange.bind(this));
-    this._notifyCallStatusChange({
-      callStatus: CallStatus.Trying,
-      sipStatus: 100,
-      sipReason: 'Trying'
-    });
+    this._notifyCallStatusChange({callStatus: CallStatus.Trying, sipStatus: 100});
  }

  _onCancel() {
-    this.rootSpan.setAttributes({'call.termination': 'caller abandoned'});
-    this._notifyCallStatusChange({
-      callStatus: CallStatus.NoAnswer,
-      sipStatus: 487,
-      sipReason: 'Request Terminated'
-    });
+    this._notifyCallStatusChange({callStatus: CallStatus.NoAnswer, sipStatus: 487});
    this._callReleased();
  }

  _onTasksDone() {
    if (!this.res.finalResponseSent) {
      if (this._mediaServerFailure) {
-        this.rootSpan.setAttributes({'call.termination': 'media server failure'});
        this.logger.info('InboundCallSession:_onTasksDone generating 480 due to media server failure');
        this.res.send(480, {
          headers: {
@@ -54,7 +43,6 @@ class InboundCallSession extends CallSession {
        });
      }
      else {
-        this.rootSpan.setAttributes({'call.termination': 'tasks completed without answering call'});
        this.logger.info('InboundCallSession:_onTasksDone auto-generating non-success response to invite');
        this.res.send(603);
      }
@@ -68,12 +56,8 @@ class InboundCallSession extends CallSession {
  _callerHungup() {
    assert(this.dlg.connectTime);
    const duration = moment().diff(this.dlg.connectTime, 'seconds');
-    this.rootSpan.setAttributes({'call.termination': 'hangup by caller'});
-    this.emit('callStatusChange', {
-      callStatus: CallStatus.Completed,
-      duration
-    });
-    this.logger.info('InboundCallSession: caller hung up');
+    this.emit('callStatusChange', {callStatus: CallStatus.Completed, duration});
+    this.logger.debug('InboundCallSession: caller hung up');
    this._callReleased();
    this.req.removeAllListeners('cancel');
  }
--- a/lib/session/rest-call-session.js
+++ b/lib/session/rest-call-session.js
@@ -8,7 +8,7 @@ const moment = require('moment');
 * @extends CallSession
 */
 class RestCallSession extends CallSession {
-  constructor({logger, application, srf, req, ep, tasks, callInfo, accountInfo, rootSpan}) {
+  constructor({logger, application, srf, req, ep, tasks, callInfo, accountInfo}) {
    super({
      logger,
      application,
@@ -16,18 +16,13 @@ class RestCallSession extends CallSession {
      callSid: callInfo.callSid,
      tasks,
      callInfo,
-      accountInfo,
-      rootSpan
+      accountInfo
    });
    this.req = req;
    this.ep = ep;

    this.on('callStatusChange', this._notifyCallStatusChange.bind(this));
-    this._notifyCallStatusChange({
-      callStatus: CallStatus.Trying,
-      sipStatus: 100,
-      sipReason: 'Trying'
-    });
+    this._notifyCallStatusChange({callStatus: CallStatus.Trying, sipStatus: 100});
  }

  /**
--- a/lib/tasks/cognigy.js
+++ b/lib/tasks/cognigy.js
@@ -0,0 +1,248 @@
+const Task = require('./task');
+const {TaskName, TaskPreconditions} = require('../utils/constants');
+const makeTask = require('./make_task');
+const { SocketClient } = require('@cognigy/socket-client');
+
+const parseGallery = (obj = {}) => {
+  const {_default} = obj;
+  if (_default) {
+    const {_gallery} = _default;
+    if (_gallery) return _gallery.fallbackText;
+  }
+};
+
+const parseQuickReplies = (obj) => {
+  const {_default} = obj;
+  if (_default) {
+    const {_quickReplies} = _default;
+    if (_quickReplies) return _quickReplies.text || _quickReplies.fallbackText;
+  }
+};
+
+const parseBotText = (evt) => {
+  const {text, data} = evt;
+  if (text) return text;
+
+  switch (data?.type) {
+    case 'quickReplies':
+      return parseQuickReplies(data?._cognigy);
+    case 'gallery':
+      return parseGallery(data?._cognigy);
+    default:
+      break;
+  }
+};
+
+class Cognigy extends Task {
+  constructor(logger, opts) {
+    super(logger, opts);
+    this.preconditions = TaskPreconditions.Endpoint;
+
+    this.url = this.data.url;
+    this.token = this.data.token;
+    this.prompt = this.data.prompt;
+    this.eventHook = this.data?.eventHook;
+    this.actionHook = this.data?.actionHook;
+    this.data = this.data.data || {};
+    this.prompts = [];
+  }
+
+  get name() { return TaskName.Cognigy; }
+
+  get hasReportedFinalAction() {
+    return this.reportedFinalAction || this.isReplacingApplication;
+  }
+
+  async exec(cs, ep) {
+    await super.exec(cs);
+
+    this.ep = ep;
+    try {
+      /* set event handlers and start transcribing */
+      this.on('transcription', this._onTranscription.bind(this, cs, ep));
+      this.on('error', this._onError.bind(this, cs, ep));
+
+      this.transcribeTask = this._makeTranscribeTask();
+      this.transcribeTask.exec(cs, ep, this)
+        .catch((err) => {
+          this.logger.info({err}, 'Cognigy transcribe task returned error');
+          this.notifyTaskDone();
+        });
+      if (this.prompt) {
+        this.sayTask = this._makeSayTask(this.prompt);
+        this.sayTask.exec(cs, ep, this)
+          .catch((err) => {
+            this.logger.info({err}, 'Cognigy say task returned error');
+            this.notifyTaskDone();
+          });
+      }
+
+      /* connect to the bot and send initial data */
+      this.client = new SocketClient(
+        this.url,
+        this.token,
+        {
+          sessionId: cs.callSid,
+          channel: 'jambonz',
+          forceWebsockets: true,
+          reconnection: true,
+          settings: {
+            enableTypingIndicator: false
+          }
+        }
+      );
+      this.client.on('output', this._onBotUtterance.bind(this, cs, ep));
+      this.client.on('typingStatus', this._onBotTypingStatus.bind(this, cs, ep));
+      this.client.on('error', this._onBotError.bind(this, cs, ep));
+      this.client.on('finalPing', this._onBotFinalPing.bind(this, cs, ep));
+      await this.client.connect();
+      this.client.sendMessage('', {...this.data, ...cs.callInfo});
+
+      await this.awaitTaskDone();
+    } catch (err) {
+      this.logger.error({err}, 'Cognigy error');
+      throw err;
+    }
+  }
+
+  async kill(cs) {
+    super.kill(cs);
+    this.logger.debug('Cognigy:kill');
+
+    this.removeAllListeners();
+    this.transcribeTask && this.transcribeTask.kill();
+
+    this.client.removeAllListeners();
+    if (this.client && this.client.connected) this.client.disconnect();
+
+    if (!this.hasReportedFinalAction) {
+      this.reportedFinalAction = true;
+      this.performAction({cognigyResult: 'caller hungup'})
+        .catch((err) => this.logger.info({err}, 'cognigy - error w/ action webook'));
+    }
+
+    if (this.ep.connected) {
+      await this.ep.api('uuid_break', this.ep.uuid).catch((err) => this.logger.info(err, 'Error killing audio'));
+    }
+    this.notifyTaskDone();
+  }
+
+  _makeTranscribeTask() {
+    const opts = {
+      recognizer: this.data.recognizer || {
+        vendor: 'default',
+        language: 'default',
+        outputFormat: 'detailed'
+      }
+    };
+    this.logger.debug({opts}, 'constructing a nested transcribe object');
+    const transcribe = makeTask(this.logger, {transcribe: opts}, this);
+    return transcribe;
+  }
+
+  _makeSayTask(text) {
+    const opts = {
+      text,
+      synthesizer: this.data.synthesizer ||
+      {
+        vendor: 'default',
+        language: 'default',
+        voice: 'default'
+      }
+    };
+    this.logger.debug({opts}, 'constructing a nested say object');
+    const say = makeTask(this.logger, {say: opts}, this);
+    return say;
+  }
+
+  async _onBotError(cs, ep, evt) {
+    this.logger.info({evt}, 'Cognigy:_onBotError');
+    this.performAction({cognigyResult: 'botError', message: evt.message });
+    this.reportedFinalAction = true;
+    this.notifyTaskDone();
+  }
+
+  async _onBotTypingStatus(cs, ep, evt) {
+    this.logger.info({evt}, 'Cognigy:_onBotTypingStatus');
+  }
+  async _onBotFinalPing(cs, ep) {
+    this.logger.info('Cognigy:_onBotFinalPing');
+    if (this.prompts.length) {
+      const text = this.prompts.join('.');
+      this.prompts = [];
+      if (text && !this.killed) {
+        this.sayTask = this._makeSayTask(text);
+        this.sayTask.exec(cs, ep, this)
+          .catch((err) => {
+            this.logger.info({err}, 'Cognigy say task returned error');
+            this.notifyTaskDone();
+          });
+      }
+    }
+  }
+
+  async _onBotUtterance(cs, ep, evt) {
+    this.logger.debug({evt}, 'Cognigy:_onBotUtterance');
+
+    if (this.eventHook) {
+      this.performHook(cs, this.eventHook, {event: 'botMessage', message: evt})
+        .then((redirected) => {
+          if (redirected) {
+            this.logger.info('Cognigy_onTranscription: event handler for bot message redirected us to new webhook');
+            this.reportedFinalAction = true;
+            this.performAction({cognigyResult: 'redirect'}, false);
+          }
+          return;
+        })
+        .catch(({err}) => {
+          this.logger.info({err}, 'Cognigy_onTranscription: error sending event hook');
+        });
+    }
+    const text = parseBotText(evt);
+    this.prompts.push(text);
+  }
+
+  async _onTranscription(cs, ep, evt) {
+    this.logger.debug({evt}, `Cognigy: got transcription for callSid ${cs.callSid}`);
+    const utterance = evt.alternatives[0].transcript;
+
+    if (this.eventHook) {
+      this.performHook(cs, this.eventHook, {event: 'userMessage', message: utterance})
+        .then((redirected) => {
+          if (redirected) {
+            this.logger.info('Cognigy_onTranscription: event handler for user message redirected us to new webhook');
+            this.reportedFinalAction = true;
+            this.performAction({cognigyResult: 'redirect'}, false);
+            if (this.transcribeTask) this.transcribeTask.kill(cs);
+          }
+          return;
+        })
+        .catch(({err}) => {
+          this.logger.info({err}, 'Cognigy_onTranscription: error sending event hook');
+        });
+    }
+
+    /* send the user utterance to the bot */
+    try {
+      if (this.client && this.client.connected) {
+        this.client.sendMessage(utterance);
+      }
+      else {
+        this.logger.info('Cognigy_onTranscription - not sending user utterance as bot is disconnected');
+      }
+    } catch (err) {
+      this.logger.error({err}, 'Cognigy_onTranscription: Error sending user utterance to Cognigy - ending task');
+      this.performAction({cognigyResult: 'socketError'});
+      this.reportedFinalAction = true;
+      this.notifyTaskDone();
+    }
+  }
+  _onError(cs, ep, err) {
+    this.logger.debug({err}, 'Cognigy: got error');
+    if (!this.hasReportedFinalAction) this.performAction({cognigyResult: 'error', err});
+    this.reportedFinalAction = true;
+    this.notifyTaskDone();
+  }
+}
+
+module.exports = Cognigy;
--- a/lib/tasks/conference.js
+++ b/lib/tasks/conference.js
@@ -529,9 +529,7 @@ class Conference extends Task {

  async _playHook(cs, dlg, hook, allowed = [TaskName.Play, TaskName.Say, TaskName.Pause]) {
    assert(!this._playSession);
-    const b3 = this.getTracingPropagation();
-    const httpHeaders = b3 && {b3};
-    const json = await cs.application.requestor.request('verb:hook', hook, cs.callInfo, httpHeaders);
+    const json = await cs.application.requestor.request(hook, cs.callInfo);
    const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));

    const allowedTasks = tasks.filter((t) => allowed.includes(t.name));
@@ -584,14 +582,11 @@ class Conference extends Task {

  _notifyConferenceEvent(cs, eventName, params = {}) {
    if (this.statusEvents.includes(eventName)) {
-      const b3 = this.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
      params.event = eventName;
      params.duration = (Date.now() - this.conferenceStartTime.getTime()) / 1000;
      if (!params.time) params.time = (new Date()).toISOString();
      if (!params.members && typeof this.participantCount === 'number') params.members = this.participantCount;
-      cs.application.requestor
-        .request('verb:hook', this.statusHook, Object.assign(params, this.statusParams, httpHeaders))
+      cs.application.requestor.request(this.statusHook, Object.assign(params, this.statusParams))
        .catch((err) => this.logger.info(err, 'Conference:notifyConferenceEvent - error'));
    }
  }
--- a/lib/tasks/config.js
+++ b/lib/tasks/config.js
@@ -1,102 +0,0 @@
-const Task = require('./task');
-const {TaskName, TaskPreconditions} = require('../utils/constants');
-
-class TaskConfig extends Task {
-  constructor(logger, opts) {
-    super(logger, opts);
-    this.preconditions = TaskPreconditions.Endpoint;
-
-    [
-      'synthesizer',
-      'recognizer',
-      'bargeIn'
-    ].forEach((k) => this[k] = this.data[k] || {});
-
-    if (this.bargeIn.enable) {
-      this.gatherOpts = {
-        verb: 'gather',
-        timeout: 0,
-        bargein: true,
-        input: ['speech']
-      };
-      [
-        'finishOnKey', 'input', 'numDigits', 'minDigits', 'maxDigits',
-        'interDigitTimeout', 'bargein', 'dtmfBargein', 'minBargeinWordCount', 'actionHook'
-      ].forEach((k) => {
-        if (this.bargeIn[k]) this.gatherOpts[k] = this.bargeIn[k];
-      });
-    }
-    if (this.bargeIn.sticky) this.autoEnable = true;
-    this.preconditions = this.bargeIn.enable ? TaskPreconditions.Endpoint : TaskPreconditions.None;
-  }
-
-  get name() { return TaskName.Config; }
-
-  get hasSynthesizer() { return Object.keys(this.synthesizer).length; }
-
-  get hasRecognizer() { return Object.keys(this.recognizer).length; }
-
-  get summary() {
-    const phrase = [];
-    if (this.bargeIn.enable) phrase.push('enable barge-in');
-    if (this.hasSynthesizer) {
-      const {vendor:v, language:l, voice} = this.synthesizer;
-      const s = `{${v},${l},${voice}}`;
-      phrase.push(`set synthesizer${s}`);
-    }
-    if (this.hasRecognizer) {
-      const {vendor:v, language:l} = this.recognizer;
-      const s = `{${v},${l}}`;
-      phrase.push(`set recognizer${s}`);
-    }
-    return  `${this.name}{${phrase.join(',')}`;
-  }
-
-  async exec(cs) {
-    await super.exec(cs);
-
-    if (this.hasSynthesizer) {
-      cs.speechSynthesisVendor = this.synthesizer.vendor !== 'default'
-        ? this.synthesizer.vendor
-        : cs.speechSynthesisVendor;
-      cs.speechSynthesisLanguage = this.synthesizer.language !== 'default'
-        ?  this.synthesizer.language
-        : cs.speechSynthesisLanguage;
-      cs.speechSynthesisVoice = this.synthesizer.voice !== 'default'
-        ? this.synthesizer.voice
-        : cs.speechSynthesisVoice;
-      this.logger.info({synthesizer: this.synthesizer}, 'Config: updated synthesizer');
-    }
-    if (this.hasRecognizer) {
-      cs.speechRecognizerVendor = this.recognizer.vendor !== 'default'
-        ? this.recognizer.vendor
-        : cs.speechRecognizerVendor;
-      cs.speechRecognizerLanguage = this.recognizer.language !== 'default'
-        ? this.recognizer.language
-        : cs.speechRecognizerLanguage;
-      this.logger.info({recognizer: this.recognizer}, 'Config: updated recognizer');
-    }
-    if ('enable' in this.bargeIn) {
-      if (this.gatherOpts) {
-        this.gatherOpts.recognizer = this.hasRecognizer ?
-          this.recognizer :
-          {
-            vendor: cs.speechRecognizerVendor,
-            language: cs.speechRecognizerLanguage
-          };
-        this.logger.info({opts: this.gatherOpts}, 'Config: enabling bargeIn');
-        cs.enableBotMode(this.gatherOpts, this.autoEnable);
-      }
-      else {
-        this.logger.info('Config: disabling bargeIn');
-        cs.disableBotMode();
-      }
-    }
-  }
-
-  async kill(cs) {
-    super.kill(cs);
-  }
-}
-
-module.exports = TaskConfig;
--- a/lib/tasks/dial.js
+++ b/lib/tasks/dial.js
@@ -14,7 +14,6 @@ const sessionTracker = require('../session/session-tracker');
 const DtmfCollector = require('../utils/dtmf-collector');
 const dbUtils = require('../utils/db-utils');
 const debug = require('debug')('jambonz:feature-server');
-const {parseUri} = require('drachtio-srf');

 function parseDtmfOptions(logger, dtmfCapture) {
  let parentDtmfCollector, childDtmfCollector;
@@ -92,7 +91,6 @@ class TaskDial extends Task {
    this.timeLimit = this.data.timeLimit;
    this.confirmHook = this.data.confirmHook;
    this.confirmMethod = this.data.confirmMethod;
-    this.referHook = this.data.referHook;
    this.dtmfHook = this.data.dtmfHook;
    this.proxy = this.data.proxy;

@@ -137,24 +135,6 @@ class TaskDial extends Task {
    return !process.env.ANCHOR_MEDIA_ALWAYS && !this.listenTask && !this.transcribeTask;
  }

-  get summary() {
-    if (this.target.length === 1) {
-      const target = this.target[0];
-      switch (target.type) {
-        case 'phone':
-        case 'teams':
-          return `${this.name}{type=${target.type},number=${target.number}}`;
-        case 'user':
-          return `${this.name}{type=${target.type},name=${target.name}}`;
-        case 'sip':
-          return `${this.name}{type=${target.type},sipUri=${target.sipUri}}`;
-        default:
-          return `${this.name}`;
-      }
-    }
-    else return `${this.name}{${this.target.length} targets}`;
-  }
-
  async exec(cs) {
    await super.exec(cs);
    try {
@@ -226,11 +206,7 @@ class TaskDial extends Task {
      this.logger.debug('Dial:whisper executing tasks');
      while (tasks.length && !cs.callGone) {
        const task = tasks.shift();
-        const {span, ctx} = this.startChildSpan(`whisper:${this.sayTask.summary}`);
-        task.span = span;
-        task.ctx = ctx;
        await task.exec(cs, callSid === this.callSid ? this.ep : this.epOther);
-        span.end();
      }
      this.logger.debug('Dial:whisper tasks complete');
      if (!cs.callGone && this.epOther) {
@@ -264,43 +240,6 @@ class TaskDial extends Task {
    }
  }

-  async handleRefer(cs, req, res, callInfo = cs.callInfo) {
-    if (this.referHook) {
-      try {
-        const isChild = !!callInfo.parentCallSid;
-        const referring_call_sid = isChild ? callInfo.callSid : cs.callSid;
-        const referred_call_sid = isChild ? callInfo.parentCallSid : this.sd.callSid;
-
-        const b3 = this.getTracingPropagation();
-        const httpHeaders = b3 && {b3};
-
-        const to = parseUri(req.getParsedHeader('Refer-To').uri);
-        const by = parseUri(req.getParsedHeader('Referred-By').uri);
-        this.logger.info({to}, 'refer to parsed');
-        await cs.requestor.request('verb:hook', this.referHook, {
-          ...callInfo,
-          refer_details: {
-            sip_refer_to: req.get('Refer-To'),
-            sip_referred_by: req.get('Referred-By'),
-            sip_user_agent: req.get('User-Agent'),
-            refer_to_user: to.user,
-            referred_by_user: by.user,
-            referring_call_sid,
-            referred_call_sid
-          }
-        }, httpHeaders);
-        res.send(202);
-        this.logger.info('DialTask:handleRefer - sent 202 Accepted');
-      } catch (err) {
-        res.send(err.statusCode || 501);
-      }
-    }
-    else {
-      this.logger.info('DialTask:handleRefer - got REFER but no referHook, responding 501');
-      res.send(501);
-    }
-  }
-
  _removeHandlers(sd) {
    sd.removeAllListeners('accept');
    sd.removeAllListeners('decline');
@@ -348,10 +287,8 @@ class TaskDial extends Task {
    const key = arr[1];
    const match = dtmfDetector.keyPress(key);
    if (match) {
-      const b3 = this.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
      this.logger.info({callSid}, `Dial:_onInfo triggered dtmf match: ${match}`);
-      requestor.request('verb:hook', this.dtmfHook, {dtmf: match, ...callInfo.toJSON()}, httpHeaders)
+      requestor.request(this.dtmfHook, {dtmf: match, ...callInfo.toJSON()})
        .catch((err) => this.logger.info(err, 'Dial:_onDtmf - error'));
    }
  }
@@ -406,11 +343,10 @@ class TaskDial extends Task {
      this._killOutdials();
    }, this.timeout * 1000);

-    this.span.setAttributes({'dial.target': JSON.stringify(this.target)});
    this.target.forEach(async(t) => {
      try {
-        t.confirmHook = t.confirmHook || this.confirmHook;
-        //t.method = t.method || this.confirmMethod || 'POST';
+        t.url = t.url || this.confirmUrl;
+        t.method = t.method || this.confirmMethod || 'POST';
        if (t.type === 'teams') t.teamsInfo = teamsInfo;
        if (t.type === 'user' && !t.name.includes('@') && !fqdn) {
          const user = t.name;
@@ -443,14 +379,11 @@ class TaskDial extends Task {
          target: t,
          opts,
          callInfo: cs.callInfo,
-          accountInfo: cs.accountInfo,
-          rootSpan: cs.rootSpan,
-          startSpan: this.startSpan.bind(this)
+          accountInfo: cs.accountInfo
        });
        this.dials.set(sd.callSid, sd);

        sd
-          .on('refer', (callInfo, req, res) => this.handleRefer(cs, req, res, callInfo))
          .on('callCreateFail', () => {
            clearTimeout(this.timerRing);
            this.dials.delete(sd.callSid);
@@ -519,9 +452,6 @@ class TaskDial extends Task {
            } catch (err) {
              this.logger.error(err, 'Error in dial einvite from B leg');
            }
-          })
-          .on('refer', (callInfo, req, res) => {
-
          })
          .once('adulting', () => {
            /* child call just adulted and got its own session */
--- a/lib/tasks/dialogflow/index.js
+++ b/lib/tasks/dialogflow/index.js
@@ -295,9 +295,9 @@ class Dialogflow extends Task {
    }

    // if a final transcription, start a typing sound
-    if (this.thinkingMusic && !transcription.isEmpty && transcription.isFinal &&
+    if (this.thinkingSound > 0 && !transcription.isEmpty && transcription.isFinal &&
      transcription.confidence > 0.8) {
-      ep.play(this.data.thinkingMusic).catch((err) => this.logger.info(err, 'Error playing typing sound'));
+      ep.play(this.data.thinkingSound).catch((err) => this.logger.info(err, 'Error playing typing sound'));
    }

    // interrupt playback on speaking if bargein = true
@@ -405,8 +405,8 @@ class Dialogflow extends Task {
    this.dtmfEntry = dtmfEntry;
    this.digitBuffer = null;
    // if a final transcription, start a typing sound
-    if (this.thinkingMusic) {
-      ep.play(this.thinkingMusic).catch((err) => this.logger.info(err, 'Error playing typing sound'));
+    if (this.thinkingSound > 0) {
+      ep.play(this.thinkingSound).catch((err) => this.logger.info(err, 'Error playing typing sound'));
    }

    // kill the current dialogflow, which will result in us getting an immediate intent
@@ -453,10 +453,7 @@ class Dialogflow extends Task {
  }

  async _performHook(cs, hook, results = {}) {
-    const b3 = this.getTracingPropagation();
-    const httpHeaders = b3 && {b3};
-    const json = await this.cs.requestor.request('verb:hook', hook,
-      {...results, ...cs.callInfo.toJSON()}, httpHeaders);
+    const json = await this.cs.requestor.request(hook, {...results, ...cs.callInfo.toJSON()});
    if (json && Array.isArray(json)) {
      const makeTask = require('../make_task');
      const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
--- a/lib/tasks/enqueue.js
+++ b/lib/tasks/enqueue.js
@@ -302,8 +302,6 @@ class TaskEnqueue extends Task {

  async _playHook(cs, dlg, hook, allowed = [TaskName.Play, TaskName.Say, TaskName.Pause, TaskName.Leave]) {
    const {lengthOfList, getListPosition} = cs.srf.locals.dbHelpers;
-    const b3 = this.getTracingPropagation();
-    const httpHeaders = b3 && {b3};

    assert(!this._playSession);
    if (this.killed) return [];
@@ -319,7 +317,7 @@ class TaskEnqueue extends Task {
    } catch (err) {
      this.logger.error({err}, `TaskEnqueue:_playHook error retrieving list info for queue ${this.queueName}`);
    }
-    const json = await cs.application.requestor.request('verb:hook', hook, params, httpHeaders);
+    const json = await cs.application.requestor.request(hook, params);
    const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));

    const allowedTasks = tasks.filter((t) => allowed.includes(t.name));
--- a/lib/tasks/gather.js
+++ b/lib/tasks/gather.js
@@ -9,7 +9,8 @@ const {

 const makeTask = require('./make_task');
 const assert = require('assert');
-//const GATHER_STABILITY_THRESHOLD =  Number(process.env.JAMBONZ_GATHER_STABILITY_THRESHOLD || 0.7);
+
+const GATHER_STABILITY_THRESHOLD =  Number(process.env.JAMBONZ_GATHER_STABILITY_THRESHOLD || 0.7);

 class TaskGather extends Task {
  constructor(logger, opts, parentTask) {
@@ -18,30 +19,22 @@ class TaskGather extends Task {

    [
      'finishOnKey', 'hints', 'input', 'numDigits', 'minDigits', 'maxDigits',
-      'interDigitTimeout', 'partialResultHook', 'bargein', 'dtmfBargein',
+      'interDigitTimeout', 'submitDigit', 'partialResultHook', 'bargein', 'dtmfBargein',
+      'retries', 'retryPromptTts', 'retryPromptUrl',
      'speechTimeout', 'timeout', 'say', 'play'
    ].forEach((k) => this[k] = this.data[k]);
-
-    /* when collecting dtmf, bargein on dtmf is true unless explicitly set to false */
-    if (this.dtmfBargein !== false && this.input.includes('digits')) this.dtmfBargein = true;
-
-    /* timeout of zero means no timeout */
-    this.timeout = this.timeout === 0 ? 0 : (this.timeout || 15) * 1000;
-    this.interim = this.partialResultHook || this.bargein;
    this.listenDuringPrompt = this.data.listenDuringPrompt === false ? false : true;
-    this.minBargeinWordCount = this.data.minBargeinWordCount || 0;
+    this.minBargeinWordCount = this.data.minBargeinWordCount || 1;
+
+    this.logger.debug({opts}, 'created gather task');
+    this.timeout = (this.timeout || 15) * 1000;
+    this.interim = this.partialResultCallback || this.bargein;
    if (this.data.recognizer) {
      const recognizer = this.data.recognizer;
      this.vendor = recognizer.vendor;
      this.language = recognizer.language;
      this.hints = recognizer.hints || [];
-      this.hintsBoost = recognizer.hintsBoost;
      this.altLanguages = recognizer.altLanguages || [];
-      this.punctuation = !!recognizer.punctuation;
-
-      /* vad: if provided, we dont connect to recognizer until voice activity is detected */
-      const {enable, voiceMs = 0, mode = -1} = recognizer.vad || {};
-      this.vad = {enable, voiceMs, mode};

      /* aws options */
      this.vocabularyName = recognizer.vocabularyName;
@@ -53,19 +46,19 @@ class TaskGather extends Task {
      this.profanityOption = recognizer.profanityOption || 'raw';
      this.requestSnr = recognizer.requestSnr || false;
      this.initialSpeechTimeoutMs = recognizer.initialSpeechTimeoutMs || 0;
-      this.azureServiceEndpoint = recognizer.azureServiceEndpoint;
    }

    this.digitBuffer = '';
    this._earlyMedia = this.data.earlyMedia === true;

-    if (this.say) {
-      this.sayTask = makeTask(this.logger, {say: this.say}, this);
+    if (this.say) this.sayTask = makeTask(this.logger, {say: this.say}, this);
+    if (this.play) this.playTask = makeTask(this.logger, {play: this.play}, this);
+
+    if (this.sayTask || this.playTask) {
+      // this is specially for barge in where we want to make a bargebale promt
+      // to a user without listening after the say task has finished
+      this.listenAfterSpeech = typeof this.data.listenAfterSpeech === 'boolean' ? this.data.listenAfterSpeech : true;
    }
-    if (this.play) {
-      this.playTask = makeTask(this.logger, {play: this.play}, this);
-    }
-    if (!this.sayTask && !this.playTask) this.listenDuringPrompt = false;

    this.parentTask = parentTask;
  }
@@ -79,23 +72,7 @@ class TaskGather extends Task {
      (this.playTask && this.playTask.earlyMedia);
  }

-  get summary() {
-    let s = `${this.name}{`;
-    if (this.input.length === 2) s += 'inputs=[speech,digits],';
-    else if (this.input.includes('digits')) s += 'inputs=digits';
-    else s += 'inputs=speech,';
-
-    if (this.input.includes('speech')) {
-      s += `vendor=${this.vendor || 'default'},language=${this.language || 'default'}`;
-    }
-    if (this.sayTask) s += ',with nested say task';
-    if (this.playTask) s += ',with nested play task';
-    s += '}';
-    return s;
-  }
-
  async exec(cs, ep) {
-    this.logger.debug('Gather:exec');
    await super.exec(cs);
    const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);

@@ -129,28 +106,33 @@ class TaskGather extends Task {

    try {
      if (this.sayTask) {
-        const {span, ctx} = this.startChildSpan(`nested:${this.sayTask.summary}`);
-        this.sayTask.span = span;
-        this.sayTask.ctx = ctx;
-        this.sayTask.exec(cs, ep);  // kicked off, _not_ waiting for it to complete
-        this.sayTask.on('playDone', (err) => {
-          span.end();
-          if (err) this.logger.error({err}, 'Gather:exec Error playing tts');
-          this.logger.debug('Gather: nested say task completed');
-          if (!this.killed) startListening(cs, ep);
+        this.logger.debug('Gather: kicking off say task');
+        this.sayTask.exec(cs, ep);
+        this.sayTask.on('playDone', async(err) => {
+          if (err) return this.logger.error({err}, 'Gather:exec Error playing tts');
+          this.logger.debug('Gather: say task completed');
+          if (!this.killed) {
+            if (this.listenAfterSpeech === true) {
+              startListening(cs, ep);
+            } else {
+              this.notifyTaskDone();
+            }
+          }
        });
      }
      else if (this.playTask) {
-        const {span, ctx} = this.startChildSpan(`nested:${this.playTask.summary}`);
-        this.playTask.span = span;
-        this.playTask.ctx = ctx;
        this.playTask.exec(cs, ep);  // kicked off, _not_ waiting for it to complete
-        this.playTask.on('playDone', (err) => {
-          span.end();
-          if (err) this.logger.error({err}, 'Gather:exec Error playing url');
-          this.logger.debug('Gather: nested play task completed');
-          if (!this.killed) startListening(cs, ep);
-        });
+        this.playTask.on('playDone', async(err) => {
+          if (err) return this.logger.error({err}, 'Gather:exec Error playing url');
+          if (!this.killed) {
+            if (this.listenAfterSpeech === true) {
+              startListening(cs, ep);
+            } else {
+              this.notifyTaskDone();
+            }
+          }
+        }
+        );
      }
      else startListening(cs, ep);

@@ -166,41 +148,31 @@ class TaskGather extends Task {
      }

      await this.awaitTaskDone();
+      this.logger.debug('Gather:exec task has completed');
    } catch (err) {
      this.logger.error(err, 'TaskGather:exec error');
    }
    ep.removeCustomEventListener(GoogleTranscriptionEvents.Transcription);
    ep.removeCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance);
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.VadDetected);
    ep.removeCustomEventListener(AwsTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.VadDetected);
    ep.removeCustomEventListener(AzureTranscriptionEvents.Transcription);
    ep.removeCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.VadDetected);
  }

  kill(cs) {
+    this.logger.debug('Gather:kill');
    super.kill(cs);
    this._killAudio(cs);
    this.ep.removeAllListeners('dtmf');
-    clearTimeout(this.interDigitTimer);
-    this.playTask?.span.end();
-    this.sayTask?.span.end();
    this._resolve('killed');
  }

-  updateTimeout(timeout) {
-    this.logger.info(`TaskGather:updateTimeout - updating timeout to ${timeout}`);
-    this.timeout = timeout;
-    this._startTimer();
-  }
-
  _onDtmf(cs, ep, evt) {
    this.logger.debug(evt, 'TaskGather:_onDtmf');
    clearTimeout(this.interDigitTimer);
    let resolved = false;
    if (this.dtmfBargein) this._killAudio(cs);
-    if (evt.dtmf === this.finishOnKey && this.input.includes('digits')) {
+    if (evt.dtmf === this.finishOnKey) {
      resolved = true;
      this._resolve('dtmf-terminator-key');
    }
@@ -212,6 +184,7 @@ class TaskGather extends Task {
        this._resolve('dtmf-num-digits');
      }
    }
+
    if (!resolved && this.interDigitTimeout > 0 && this.digitBuffer.length >= this.minDigits) {
      /* start interDigitTimer */
      const ms = this.interDigitTimeout * 1000;
@@ -223,28 +196,17 @@ class TaskGather extends Task {
  async _initSpeech(cs, ep) {
    const opts = {};

-    if (this.vad?.enable) {
-      opts.START_RECOGNIZING_ON_VAD = 1;
-      if (this.vad.voiceMs) opts.RECOGNIZER_VAD_VOICE_MS = this.vad.voiceMs;
-      else opts.RECOGNIZER_VAD_VOICE_MS = 125;
-      if (this.vad.mode >= 0 && this.vad.mode <= 3) opts.RECOGNIZER_VAD_MODE = this.vad.mode;
-    }
-
    if ('google' === this.vendor) {
      if (this.sttCredentials) opts.GOOGLE_APPLICATION_CREDENTIALS = JSON.stringify(this.sttCredentials.credentials);
      Object.assign(opts, {
        GOOGLE_SPEECH_USE_ENHANCED: true,
        GOOGLE_SPEECH_SINGLE_UTTERANCE: true,
-        GOOGLE_SPEECH_MODEL: 'command_and_search',
-        GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION: !!this.punctuation
+        GOOGLE_SPEECH_MODEL: 'command_and_search'
      });
      if (this.hints && this.hints.length > 1) {
        opts.GOOGLE_SPEECH_HINTS = this.hints.map((h) => h.trim()).join(',');
-        if (typeof this.hintsBoost === 'number') {
-          opts.GOOGLE_SPEECH_HINTS_BOOST = this.hintsBoost;
-        }
      }
-      if (this.altLanguages && this.altLanguages.length > 0) {
+      if (this.altLanguages && this.altLanguages.length > 1) {
        opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
      }
      if (this.profanityFilter === true) {
@@ -252,7 +214,6 @@ class TaskGather extends Task {
      }
      ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
      ep.addCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance, this._onEndOfUtterance.bind(this, cs, ep));
-      ep.addCustomEventListener(GoogleTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
    }
    else if (['aws', 'polly'].includes(this.vendor)) {
      if (this.vocabularyName) opts.AWS_VOCABULARY_NAME = this.vocabularyName;
@@ -268,7 +229,6 @@ class TaskGather extends Task {
        });
      }
      ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
-      ep.addCustomEventListener(AwsTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
    }
    else if ('microsoft' === this.vendor) {
      if (this.sttCredentials) {
@@ -280,27 +240,19 @@ class TaskGather extends Task {
      if (this.hints && this.hints.length > 1) {
        opts.AZURE_SPEECH_HINTS = this.hints.map((h) => h.trim()).join(',');
      }
-      if (this.requestSnr) opts.AZURE_REQUEST_SNR = 1;
-      if (this.profanityOption && this.profanityOption !== 'raw') opts.AZURE_PROFANITY_OPTION = this.profanityOption;
-      if (this.azureServiceEndpoint) opts.AZURE_SERVICE_ENDPOINT = this.azureServiceEndpoint;
+      //if (this.requestSnr) opts.AZURE_REQUEST_SNR = 1;
+      //if (this.profanityOption !== 'raw') opts.AZURE_PROFANITY_OPTION = this.profanityOption;
      if (this.initialSpeechTimeoutMs > 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = this.initialSpeechTimeoutMs;
-      else if (this.timeout === 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = 120000;  // lengthy
      opts.AZURE_USE_OUTPUT_FORMAT_DETAILED = 1;

      ep.addCustomEventListener(AzureTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
      ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected, this._onNoSpeechDetected.bind(this, cs, ep));
-      ep.addCustomEventListener(AzureTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
    }
    await ep.set(opts)
      .catch((err) => this.logger.info(err, 'Error setting channel variables'));
  }

  _startTranscribing(ep) {
-    this.logger.debug({
-      vendor: this.vendor,
-      locale: this.language,
-      interim: this.interim
-    }, 'Gather:_startTranscribing');
    ep.startTranscription({
      vendor: this.vendor,
      locale: this.language,
@@ -318,11 +270,6 @@ class TaskGather extends Task {
  }

  _startTimer() {
-    if (0 === this.timeout) return;
-    if (this._timeoutTimer) {
-      clearTimeout(this._timeoutTimer);
-      this._timeoutTimer = null;
-    }
    assert(!this._timeoutTimer);
    this.logger.debug(`Gather:_startTimer: timeout ${this.timeout}`);
    this._timeoutTimer = setTimeout(() => this._resolve('timeout'), this.timeout);
@@ -336,15 +283,6 @@ class TaskGather extends Task {
  }

  _killAudio(cs) {
-    if (!this.sayTask && !this.playTask && this.bargein) {
-      if (this.ep?.connected && !this.playComplete) {
-        this.logger.debug('Gather:_killAudio: killing playback of any audio');
-        this.playComplete = true;
-        this.ep.api('uuid_break', this.ep.uuid)
-          .catch((err) => this.logger.info(err, 'Error killing audio'));
-      }
-      return;
-    }
    if (this.sayTask && !this.sayTask.killed) {
      this.sayTask.removeAllListeners('playDone');
      this.sayTask.kill(cs);
@@ -358,12 +296,11 @@ class TaskGather extends Task {
  }

  _onTranscription(cs, ep, evt) {
+    this.logger.debug(evt, 'TaskGather:_onTranscription');
    if ('aws' === this.vendor && Array.isArray(evt) && evt.length > 0) evt = evt[0];
    if ('microsoft' === this.vendor) {
      const final = evt.RecognitionStatus === 'Success';
      if (final) {
-        // don't sort based on confidence: https://github.com/Azure-Samples/cognitive-services-speech-sdk/issues/1463
-        //const nbest = evt.NBest.sort((a, b) => b.Confidence - a.Confidence);
        const nbest = evt.NBest;
        evt = {
          is_final: true,
@@ -386,102 +323,64 @@ class TaskGather extends Task {
        };
      }
    }
-    if (evt.is_final) {
-      if (evt.alternatives[0].transcript === '' && !this.callSession.callGone && !this.killed) {
-        this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, listen again');
-        return this._startTranscribing(ep);
-      }
-      this._resolve('speech', evt);
-    }
+    if (evt.is_final) this._resolve('speech', evt);
    else {
-      /* google has a measure of stability:
-        https://cloud.google.com/speech-to-text/docs/basics#streaming_responses
-        others do not.
-      */
-      //const isStableEnough = typeof evt.stability === 'undefined' || evt.stability > GATHER_STABILITY_THRESHOLD;
+      const recognizeSuccess = evt.stability > GATHER_STABILITY_THRESHOLD;
+      /*
+        we need to make sure to only send something on barge in if we have
+        something valid therefore we need to check the recognition
+        stability, which applies to GOOGLE
+        for MS we will have a final event, meaning we will not run into
+        the current if else branch.

-      if (this.bargein && /* isStableEnough && */
+        For AWS we still need more testing
+      */
+      if (recognizeSuccess &&
+        this.bargein &&
        evt.alternatives[0].transcript.split(' ').length >= this.minBargeinWordCount) {
-        if (!this.playComplete) {
-          this.logger.debug({transcript: evt.alternatives[0].transcript}, 'killing audio due to speech');
-        }
+        this.logger.debug('Gather:_onTranscription - killing audio due to bargein');
        this._killAudio(cs);
+        this._resolve('speech', evt);
      }
      if (this.partialResultHook) {
-        const b3 = this.getTracingPropagation();
-        const httpHeaders = b3 && {b3};
-        this.cs.requestor.request(this.partialResultHook,  Object.assign({speech: evt},
-          this.cs.callInfo, httpHeaders));
+        this.cs.requestor.request(this.partialResultHook,  Object.assign({speech: evt}, this.cs.callInfo))
+          .catch((err) => this.logger.info(err, 'GatherTask:_onTranscription error'));
      }
    }
  }
  _onEndOfUtterance(cs, ep) {
-    this.logger.debug('TaskGather:_onEndOfUtterance');
-    if (this.bargein && this.minBargeinWordCount === 0) {
-      this._killAudio(cs);
-    }
-
+    this.logger.info('TaskGather:_onEndOfUtterance');
    if (!this.resolved && !this.killed) {
      this._startTranscribing(ep);
    }
  }

-  _onVadDetected(cs, ep) {
-    if (this.bargein && this.minBargeinWordCount === 0) {
-      this.logger.debug('TaskGather:_onVadDetected');
-      this._killAudio(cs);
-      this.emit('vad');
-    }
-  }
-
  _onNoSpeechDetected(cs, ep) {
-    if (!this.callSession.callGone && !this.killed) {
-      this.logger.debug('TaskGather:_onNoSpeechDetected - listen again');
-      return this._startTranscribing(ep);
-    }
+    this._resolve('timeout');
  }

  async _resolve(reason, evt) {
-    this.logger.debug(`TaskGather:resolve with reason ${reason}`);
    if (this.resolved) return;
-
    this.resolved = true;
-    clearTimeout(this.interDigitTimer);
+    this.logger.debug(`TaskGather:resolve with reason ${reason}`);

-    this.span.setAttributes({'stt.resolve': reason, 'stt.result': JSON.stringify(evt)});
    if (this.ep && this.ep.connected) {
      this.ep.stopTranscription({vendor: this.vendor})
        .catch((err) => this.logger.error({err}, 'Error stopping transcription'));
    }

    this._clearTimer();
-
-    if (this.callSession && this.callSession.callGone) {
-      this.logger.debug('TaskGather:_resolve - call is gone, not invoking web callback');
-      this.notifyTaskDone();
-      return;
-    }
-
    if (reason.startsWith('dtmf')) {
-      if (this.parentTask) this.parentTask.emit('dtmf', evt);
-      else {
-        this.emit('dtmf', evt);
-        await this.performAction({digits: this.digitBuffer, reason: 'dtmfDetected'});
-      }
+      if (this.parentTask) this.parentTask.emit('dtmf-collected', {reason, digits: this.digitBuffer});
+      else await this.performAction({digits: this.digitBuffer, reason: 'dtmfDetected'});
    }
    else if (reason.startsWith('speech')) {
      if (this.parentTask) this.parentTask.emit('transcription', evt);
-      else {
-        this.emit('transcription', evt);
-        await this.performAction({speech: evt, reason: 'speechDetected'});
-      }
+      else await this.performAction({speech: evt, reason: 'speechDetected'});
    }
    else if (reason.startsWith('timeout')) {
      if (this.parentTask) this.parentTask.emit('timeout', evt);
-      else {
-        this.emit('timeout', evt);
-        await this.performAction({reason: 'timeout'});
-      }
+      else await this.performAction({reason: 'timeout'});
    }
    this.notifyTaskDone();
  }
--- a/lib/tasks/lex.js
+++ b/lib/tasks/lex.js
@@ -289,9 +289,7 @@ class Lex extends Task {
  }

  async _performHook(cs, hook, results) {
-    const b3 = this.getTracingPropagation();
-    const httpHeaders = b3 && {b3};
-    const json = await this.cs.requestor.request('verb:hook', hook, results, httpHeaders);
+    const json = await this.cs.requestor.request(hook, results);
    if (json && Array.isArray(json)) {
      const makeTask = require('./make_task');
      const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
--- a/lib/tasks/listen.js
+++ b/lib/tasks/listen.js
@@ -38,12 +38,7 @@ class TaskListen extends Task {
      if (this.playBeep) await this._playBeep(ep);
      if (this.transcribeTask) {
        this.logger.debug('TaskListen:exec - starting nested transcribe task');
-        const {span, ctx} = this.startChildSpan(`nested:${this.transcribeTask.summary}`);
-        this.transcribeTask.span = span;
-        this.transcribeTask.ctx = ctx;
-        this.transcribeTask.exec(cs, ep)
-          .then((result) => span.end())
-          .catch((err) => span.end());
+        this.transcribeTask.exec(cs, ep);
      }
      await this._startListening(cs, ep);
      await this.awaitTaskDone();
--- a/lib/tasks/make_task.js
+++ b/lib/tasks/make_task.js
@@ -20,9 +20,9 @@ function makeTask(logger, obj, parent) {
    case TaskName.SipRefer:
      const TaskSipRefer = require('./sip_refer');
      return new TaskSipRefer(logger, data, parent);
-    case TaskName.Config:
-      const TaskConfig = require('./config');
-      return new TaskConfig(logger, data, parent);
+    case TaskName.Cognigy:
+      const TaskCognigy = require('./cognigy');
+      return new TaskCognigy(logger, data, parent);
    case TaskName.Conference:
      const TaskConference = require('./conference');
      return new TaskConference(logger, data, parent);
--- a/lib/tasks/play.js
+++ b/lib/tasks/play.js
@@ -13,10 +13,6 @@ class TaskPlay extends Task {

  get name() { return TaskName.Play; }

-  get summary() {
-    return `${this.name}:{url=${this.url}}`;
-  }
-
  async exec(cs, ep) {
    await super.exec(cs);
    this.ep = ep;
--- a/lib/tasks/rasa.js
+++ b/lib/tasks/rasa.js
@@ -31,15 +31,8 @@ class Rasa extends Task {

      /* start the first gather */
      this.gatherTask = this._makeGatherTask(this.prompt);
-      const {span, ctx} = this.startChildSpan(`nested:${this.gatherTask.summary}`);
-      this.gatherTask.span = span;
-      this.gatherTask.ctx = ctx;
      this.gatherTask.exec(cs, ep, this)
-        .then(() => span.end())
-        .catch((err) => {
-          span.end();
-          this.logger.info({err}, 'Rasa gather task returned error');
-        });
+        .catch((err) => this.logger.info({err}, 'Rasa gather task returned error'));

      await this.awaitTaskDone();
    } catch (err) {
@@ -125,15 +118,8 @@ class Rasa extends Task {
      if (botUtterance) {
        this.logger.debug({botUtterance}, 'Rasa:_onTranscription: got user utterance');
        this.gatherTask = this._makeGatherTask(botUtterance);
-        const {span, ctx} = this.startChildSpan(`nested:${this.gatherTask.summary}`);
-        this.gatherTask.span = span;
-        this.gatherTask.ctx = ctx;
        this.gatherTask.exec(cs, ep, this)
-          .then(() => span.end())
-          .catch((err) => {
-            span.end();
-            this.logger.info({err}, 'Rasa gather task returned error');
-          });
+          .catch((err) => this.logger.info({err}, 'Rasa gather task returned error'));
        if (this.eventHook) {
          this.performHook(cs, this.eventHook, {event: 'botMessage', message: response})
            .then((redirected) => {
--- a/lib/tasks/rest_dial.js
+++ b/lib/tasks/rest_dial.js
@@ -48,9 +48,7 @@ class TaskRestDial extends Task {
    cs.setDialog(dlg);

    try {
-      const b3 = this.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
-      const tasks = await cs.requestor.request('verb:hook', this.call_hook, cs.callInfo, httpHeaders);
+      const tasks = await cs.requestor.request(this.call_hook, cs.callInfo);
      if (tasks && Array.isArray(tasks)) {
        this.logger.debug({tasks: tasks}, `TaskRestDial: replacing application with ${tasks.length} tasks`);
        cs.replaceApplication(normalizeJambones(this.logger, tasks).map((tdata) => makeTask(this.logger, tdata)));
--- a/lib/tasks/say.js
+++ b/lib/tasks/say.js
@@ -14,14 +14,6 @@ class TaskSay extends Task {

  get name() { return TaskName.Say; }

-  get summary() {
-    for (let i = 0; i < this.text.length; i++) {
-      if (this.text[i].startsWith('silence_stream')) continue;
-      return `${this.name}{text=${this.text[i].slice(0, 15)}${this.text[i].length > 15 ? '...' : ''}}`;
-    }
-    return `${this.name}{${this.text[0]}}`;
-  }
-
  async exec(cs, ep) {
    await super.exec(cs);

@@ -29,20 +21,26 @@ class TaskSay extends Task {
    const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, srf);
    const {writeAlerts, AlertType, stats} = srf.locals;
    const {synthAudio} = srf.locals.dbHelpers;
-    const vendor = this.synthesizer.vendor && this.synthesizer.vendor !== 'default' ?
-      this.synthesizer.vendor :
-      cs.speechSynthesisVendor;
-    const language = this.synthesizer.language && this.synthesizer.language !== 'default' ?
-      this.synthesizer.language :
-      cs.speechSynthesisLanguage ;
-    const voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default' ?
-      this.synthesizer.voice :
-      cs.speechSynthesisVoice;
+    const vendor = this.synthesizer.vendor && this.synthesizer.vendor !== 'default'
+      ? this.synthesizer.vendor
+      : cs.speechSynthesisVendor;
+    const language = this.synthesizer.language && this.synthesizer.language !== 'default'
+      ? this.synthesizer.language
+      : cs.speechSynthesisLanguage ;
+    const voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default'
+      ? this.synthesizer.voice
+      : cs.speechSynthesisVoice;
    const engine = this.synthesizer.engine || 'standard';
    const salt = cs.callSid;
    const credentials = cs.getSpeechCredentials(vendor, 'tts');

-    this.logger.info({vendor, language, voice}, 'TaskSay:exec');
+    this.logger.debug({language,
+      voice,
+      localSynthesizer: this.synthesizer,
+      speechSynthesisVendor: cs.speechSynthesisVendor,
+      speechSynthesisLanguage: cs.speechSynthesisLanguage,
+      speechSynthesisVoice: cs.speechSynthesisVoice
+    }, `Task:say - using vendor: ${vendor}`);
    this.ep = ep;
    try {
      if (!credentials) {
@@ -55,18 +53,7 @@ class TaskSay extends Task {
      }
      // synthesize all of the text elements
      let lastUpdated = false;
-
-      /* otel: trace time for tts */
-      const {span} = this.startChildSpan('tts-generation', {
-        'tts.vendor': vendor,
-        'tts.language': language,
-        'tts.voice': voice
-      });
-      this.ttsSpan = span;
-
      const filepath = (await Promise.all(this.text.map(async(text) => {
-        if (this.killed) return;
-        if (text.startsWith('silence_stream://')) return text;
        const {filePath, servedFromCache} = await synthAudio(stats, {
          text,
          vendor,
@@ -91,13 +78,12 @@ class TaskSay extends Task {
          updateSpeechCredentialLastUsed(credentials.speech_credential_sid)
            .catch(() => {/*already logged error */});
        }
-        this.ttsSpan.setAttributes({'tts.cached': servedFromCache});
        return filePath;
      }))).filter((fp) => fp && fp.length);
-      this.ttsSpan?.end();
+
      this.logger.debug({filepath}, 'synthesized files for tts');

-      while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep?.connected) {
+      while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep.connected) {
        let segment = 0;
        do {
          if (cs.isInConference) {
@@ -112,7 +98,6 @@ class TaskSay extends Task {
        } while (!this.killed && ++segment < filepath.length);
      }
    } catch (err) {
-      this.ttsSpan?.end();
      this.logger.info(err, 'TaskSay:exec error');
    }
    this.emit('playDone');
--- a/lib/tasks/sip_decline.js
+++ b/lib/tasks/sip_decline.js
@@ -19,11 +19,7 @@ class TaskSipDecline extends Task {
    res.send(this.data.status, this.data.reason, {
      headers: this.headers
    });
-    cs.emit('callStatusChange', {
-      callStatus: CallStatus.Failed,
-      sipStatus: this.data.status,
-      sipReason: this.data.reason
-    });
+    cs.emit('callStatusChange', {callStatus: CallStatus.Failed, sipStatus: this.data.status});
  }
 }

--- a/lib/tasks/sip_refer.js
+++ b/lib/tasks/sip_refer.js
@@ -26,12 +26,6 @@ class TaskSipRefer extends Task {
    try {
      this.notifyHandler = this._handleNotify.bind(this, cs, dlg);
      dlg.on('notify', this.notifyHandler);
-      /* otel: trace time for tts */
-      this.referSpan = this.startSpan('send-refer', {
-        'refer.refer_to': referTo,
-        'refer.referred_by': referredBy
-      });
-
      const response = await dlg.request({
        method: 'REFER',
        headers: {
@@ -41,27 +35,22 @@ class TaskSipRefer extends Task {
        }
      });
      this.referStatus = response.status;
-      this.referSpan.setAttributes({'refer.status_code': response.status});
      this.logger.info(`TaskSipRefer:exec - received ${this.referStatus} to REFER`);

      /* if we fail, fall through to next verb.  If success, we should get BYE from far end */
      if (this.referStatus === 202) {
        await this.awaitTaskDone();
      }
-      else {
-        await this.performAction({refer_status: this.referStatus});
-      }
+      else await this.performAction({refer_status: this.referStatus});
    } catch (err) {
      this.logger.info({err}, 'TaskSipRefer:exec - error sending REFER');
    }
-    this.referSpan?.end();
  }

  async kill(cs) {
    super.kill(cs);
    const {dlg} = cs;
    dlg.off('notify', this.notifyHandler);
-    this.notifyTaskDone();
  }

  async _handleNotify(cs, dlg, req, res) {
@@ -76,13 +65,9 @@ class TaskSipRefer extends Task {
        const status = arr[1];
        this.logger.debug(`TaskSipRefer:_handleNotify: call got status ${status}`);
        if (this.eventHook) {
-          const b3 = this.getTracingPropagation();
-          const httpHeaders = b3 && {b3};
-          await cs.requestor.request('verb:hook', this.eventHook,
-            {event: 'transfer-status', call_status: status}, httpHeaders);
+          await cs.requestor.request(this.eventHook, {event: 'transfer-status', call_status: status});
        }
        if (status >= 200) {
-          this.referSpan.setAttributes({'refer.finalNotify': status});
          await this.performAction({refer_status: 202, final_referred_call_status: status});
          this.notifyTaskDone();
        }
--- a/lib/tasks/specs.json
+++ b/lib/tasks/specs.json
@@ -21,30 +21,20 @@
      "referTo"
    ]
  },
-  "config": {
+  "cognigy": {
    "properties": {
-      "synthesizer": "#synthesizer",
+      "url": "string",
+      "token": "string",
      "recognizer": "#recognizer",
-      "bargeIn": "#bargeIn"
-    },
-    "required": []
-  },
-  "bargeIn": {
-    "properties": {
-      "enable": "boolean",
-      "sticky": "boolean",
+      "tts": "#synthesizer",
+      "prompt": "string",
      "actionHook": "object|string",
-      "input": "array",
-      "finishOnKey": "string",
-      "numDigits": "number",
-      "minDigits": "number",
-      "maxDigits": "number",
-      "interDigitTimeout": "number",
-      "dtmfBargein": "boolean",
-      "minBargeinWordCount": "number"
+      "eventHook": "object|string",
+      "data": "object"
    },
    "required": [
-      "enable"
+      "url",
+      "token"
    ]
  },
  "dequeue": {
@@ -108,16 +98,17 @@
      "finishOnKey": "string",
      "input": "array",
      "numDigits": "number",
-      "minDigits": "number",
-      "maxDigits": "number",
-      "interDigitTimeout": "number",
      "partialResultHook": "object|string",
      "speechTimeout": "number",
      "listenDuringPrompt": "boolean",
-      "dtmfBargein": "boolean",
      "bargein": "boolean",
      "minBargeinWordCount": "number",
+      "dtmfBargein": "boolean",
+      "minDigits": "number",
+      "maxDigits": "number",
+      "interDigitTimeout": "number",
      "timeout": "number",
+      "listenAfterSpeech": "boolean",
      "recognizer": "#recognizer",
      "play": "#play",
      "say": "#say"
@@ -150,7 +141,6 @@
      "answerOnBridge": "boolean",
      "callerId": "string",
      "confirmHook": "object|string",
-      "referHook": "object|string",
      "dialMusic": "string",
      "dtmfCapture": "object",
      "dtmfHook": "object|string",
@@ -410,7 +400,6 @@
      "language": "string",
      "vad": "#vad",
      "hints": "array",
-      "hintsBoost": "number",
      "altLanguages": "array",
      "profanityFilter": "boolean",
      "interim": "boolean",
@@ -464,8 +453,7 @@
        ]
      },
      "requestSnr": "boolean",
-      "initialSpeechTimeoutMs": "number",
-      "azureServiceEndpoint": "string"
+      "initialSpeechTimeoutMs": "number"
    },
    "required": [
      "vendor"
--- a/lib/tasks/task.js
+++ b/lib/tasks/task.js
@@ -4,7 +4,6 @@ const debug = require('debug')('jambonz:feature-server');
 const assert = require('assert');
 const {TaskPreconditions} = require('../utils/constants');
 const normalizeJambones = require('../utils/normalize-jambones');
-const {trace} = require('@opentelemetry/api');
 const specs = new Map();
 const _specData = require('./specs');
 for (const key in _specData) {specs.set(key, _specData[key]);}
@@ -43,10 +42,6 @@ class Task extends Emitter {
    return this.cs;
  }

-  get summary() {
-    return this.name;
-  }
-
  toJSON() {
    return this.data;
  }
@@ -72,34 +67,6 @@ class Task extends Emitter {
    setImmediate(() => this.parentTask = null);
  }

-  startSpan(name, attributes) {
-    const {srf} = require('../..');
-    const {tracer} = srf.locals.otel;
-    const span = tracer.startSpan(name, undefined, this.ctx);
-    if (attributes) span.setAttributes(attributes);
-    trace.setSpan(this.ctx, span);
-    return span;
-  }
-
-  startChildSpan(name, attributes) {
-    const {srf} = require('../..');
-    const {tracer} = srf.locals.otel;
-    const span = tracer.startSpan(name, undefined, this.ctx);
-    if (attributes) span.setAttributes(attributes);
-    const ctx = trace.setSpan(this.ctx, span);
-    return {span, ctx};
-  }
-
-  getTracingPropagation(encoding, span) {
-    // TODO: support encodings beyond b3 https://github.com/openzipkin/b3-propagation
-    if (span) {
-      return `${span.spanContext().traceId}-${span.spanContext().spanId}-1`;
-    }
-    if (this.span) {
-      return `${this.span.spanContext().traceId}-${this.span.spanContext().spanId}-1`;
-    }
-  }
-
  /**
   * when a subclass Task has completed its work, it should call this method
   */
@@ -140,53 +107,29 @@ class Task extends Emitter {
  async performAction(results, expectResponse = true) {
    if (this.actionHook) {
      const params = results ? Object.assign(results, this.cs.callInfo.toJSON()) : this.cs.callInfo.toJSON();
-      const span = this.startSpan('verb:hook', {'hook.url': this.actionHook});
-      const b3 = this.getTracingPropagation('b3', span);
-      const httpHeaders = b3 && {b3};
-      span.setAttributes({'http.body': JSON.stringify(params)});
-      try {
-        const json = await this.cs.requestor.request('verb:hook', this.actionHook, params, httpHeaders);
-        span.setAttributes({'http.statusCode': 200});
-        span.end();
-        if (expectResponse && json && Array.isArray(json)) {
-          const makeTask = require('./make_task');
-          const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
-          if (tasks && tasks.length > 0) {
-            this.logger.info({tasks: tasks}, `${this.name} replacing application with ${tasks.length} tasks`);
-            this.callSession.replaceApplication(tasks);
-          }
+      const json = await this.cs.requestor.request(this.actionHook, params);
+      if (expectResponse && json && Array.isArray(json)) {
+        const makeTask = require('./make_task');
+        const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
+        if (tasks && tasks.length > 0) {
+          this.logger.info({tasks: tasks}, `${this.name} replacing application with ${tasks.length} tasks`);
+          this.callSession.replaceApplication(tasks);
        }
-      } catch (err) {
-        span.setAttributes({'http.statusCode': err.statusCode});
-        span.end();
-        throw err;
      }
    }
  }

  async performHook(cs, hook, results) {
-    const span = this.startSpan('verb:hook', {'hook.url': hook});
-    const b3 = this.getTracingPropagation('b3', span);
-    const httpHeaders = b3 && {b3};
-    span.setAttributes({'http.body': JSON.stringify(results)});
-    try {
-      const json = await cs.requestor.request('verb:hook', hook, results, httpHeaders);
-      span.setAttributes({'http.statusCode': 200});
-      span.end();
-      if (json && Array.isArray(json)) {
-        const makeTask = require('./make_task');
-        const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
-        if (tasks && tasks.length > 0) {
-          this.redirect(cs, tasks);
-          return true;
-        }
+    const json = await cs.requestor.request(hook, results);
+    if (json && Array.isArray(json)) {
+      const makeTask = require('./make_task');
+      const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
+      if (tasks && tasks.length > 0) {
+        this.redirect(cs, tasks);
+        return true;
      }
-      return false;
-    } catch (err) {
-      span.setAttributes({'http.statusCode': err.statusCode});
-      span.end();
-      throw err;
    }
+    return false;
  }

  redirect(cs, tasks) {
--- a/lib/tasks/transcribe.js
+++ b/lib/tasks/transcribe.js
@@ -28,7 +28,6 @@ class TaskTranscribe extends Task {

    /* google-specific options */
    this.hints = recognizer.hints || [];
-    this.hintsBoost = recognizer.hintsBoost;
    this.profanityFilter = recognizer.profanityFilter;
    this.punctuation = !!recognizer.punctuation;
    this.enhancedModel = !!recognizer.enhancedModel;
@@ -51,7 +50,6 @@ class TaskTranscribe extends Task {
    this.profanityOption = recognizer.profanityOption || 'raw';
    this.requestSnr = recognizer.requestSnr || false;
    this.initialSpeechTimeoutMs = recognizer.initialSpeechTimeoutMs || 0;
-    this.azureServiceEndpoint = recognizer.azureServiceEndpoint;
  }

  get name() { return TaskName.Transcribe; }
@@ -140,12 +138,7 @@ class TaskTranscribe extends Task {
      ].forEach((arr) => {
        if (this[arr[0]]) opts[arr[1]] = true;
      });
-      if (this.hints.length > 1) {
-        opts.GOOGLE_SPEECH_HINTS = this.hints.join(',');
-        if (typeof this.hintsBoost === 'number') {
-          opts.GOOGLE_SPEECH_HINTS_BOOST = this.hintsBoost;
-        }
-      }
+      if (this.hints.length > 1) opts.GOOGLE_SPEECH_HINTS = this.hints.join(',');
      if (this.altLanguages.length > 1) opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
      if ('unspecified' !== this.interactionType) {
        opts.GOOGLE_SPEECH_METADATA_INTERACTION_TYPE = this.interactionType;
@@ -212,7 +205,6 @@ class TaskTranscribe extends Task {
      if (this.profanityOption !== 'raw') opts.AZURE_PROFANITY_OPTION = this.profanityOption;
      if (this.initialSpeechTimeoutMs > 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = this.initialSpeechTimeoutMs;
      if (this.outputFormat !== 'simple') opts.AZURE_USE_OUTPUT_FORMAT_DETAILED = 1;
-      if (this.azureServiceEndpoint) opts.AZURE_SERVICE_ENDPOINT = this.azureServiceEndpoint;

      await ep.set(opts)
        .catch((err) => this.logger.info(err, 'TaskTranscribe:_startTranscribing with azure'));
@@ -253,16 +245,8 @@ class TaskTranscribe extends Task {
      evt = newEvent;
    }

-    if (evt.alternatives[0].transcript === '' && !cs.callGone && !this.killed) {
-      this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, listen again');
-      return this._transcribe(ep);
-    }
-
    if (this.transcriptionHook) {
-      const b3 = this.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
-      this.cs.requestor.request('verb:hook', this.transcriptionHook,
-        Object.assign({speech: evt}, this.cs.callInfo), httpHeaders)
+      this.cs.requestor.request(this.transcriptionHook, Object.assign({speech: evt}, this.cs.callInfo))
        .catch((err) => this.logger.info(err, 'TranscribeTask:_onTranscription error'));
    }
    if (this.parentTask) {
--- a/lib/utils/base-requestor.js
+++ b/lib/utils/base-requestor.js
@@ -1,75 +0,0 @@
-const assert = require('assert');
-const Emitter = require('events');
-const crypto = require('crypto');
-const timeSeries = require('@jambonz/time-series');
-let alerter ;
-
-class BaseRequestor extends Emitter {
-  constructor(logger, account_sid, hook, secret) {
-    super();
-    assert(typeof hook === 'object');
-
-    this.logger = logger;
-    this.url = hook.url;
-
-    this.username = hook.username;
-    this.password = hook.password;
-    this.secret = secret;
-    this.account_sid = account_sid;
-
-    const {stats} = require('../../').srf.locals;
-    this.stats = stats;
-
-    if (!alerter) {
-      alerter = timeSeries(logger, {
-        host: process.env.JAMBONES_TIME_SERIES_HOST,
-        commitSize: 50,
-        commitInterval: 'test' === process.env.NODE_ENV ? 7 : 20
-      });
-    }
-  }
-
-  get Alerter() {
-    return alerter;
-  }
-
-  close() {
-    /* subclass responsibility */
-  }
-
-  _computeSignature(payload, timestamp, secret) {
-    assert(secret);
-    const data = `${timestamp}.${JSON.stringify(payload)}`;
-    return crypto
-      .createHmac('sha256', secret)
-      .update(data, 'utf8')
-      .digest('hex');
-  }
-
-  _generateSigHeader(payload, secret) {
-    const timestamp = Math.floor(Date.now() / 1000);
-    const signature = this._computeSignature(payload, timestamp, secret);
-    const scheme = 'v1';
-    return {
-      'Jambonz-Signature': `t=${timestamp},${scheme}=${signature}`
-    };
-  }
-
-  _isAbsoluteUrl(u) {
-    return typeof u === 'string' &&
-      u.startsWith('https://') || u.startsWith('http://') ||
-      u.startsWith('ws://') || u.startsWith('wss://');
-  }
-  _isRelativeUrl(u) {
-    return typeof u === 'string' && u.startsWith('/');
-  }
-  _roundTrip(startAt) {
-    const diff = process.hrtime(startAt);
-    const time = diff[0] * 1e3 + diff[1] * 1e-6;
-    return time.toFixed(0);
-  }
-
-
-}
-
-module.exports = BaseRequestor;
--- a/lib/utils/call-tracer.js
+++ b/lib/utils/call-tracer.js
@@ -1,78 +0,0 @@
-const {context, trace} = require('@opentelemetry/api');
-const {Dialog} = require('drachtio-srf');
-class RootSpan {
-  constructor(callType, req) {
-    let tracer, callSid, linkedSpanId;
-
-    if (req instanceof Dialog) {
-      const dlg = req;
-      tracer = dlg.srf.locals.otel.tracer;
-      callSid = dlg.callSid;
-      linkedSpanId = dlg.linkedSpanId;
-    }
-    else {
-      tracer = req.srf.locals.otel.tracer;
-      callSid = req.locals.callSid;
-    }
-    this._span = tracer.startSpan(callType || 'incoming-call');
-    if (req instanceof Dialog) {
-      const dlg = req;
-      this._span.setAttributes({
-        linkedSpanId,
-        callId: dlg.sip.callId
-      });
-    }
-    else {
-      this._span.setAttributes({
-        callSid,
-        accountSid: req.get('X-Account-Sid'),
-        applicationSid: req.locals.application_sid,
-        callId: req.get('Call-ID'),
-        externalCallId: req.get('X-CID')
-      });
-    }
-
-    this._ctx = trace.setSpan(context.active(), this._span);
-    this.tracer = tracer;
-  }
-
-  get context() {
-    return this._ctx;
-  }
-
-  get traceId() {
-    return this._span.spanContext().traceId;
-  }
-
-  get spanId() {
-    return this._span.spanContext().spanId;
-  }
-
-  get traceFlags() {
-    return this._span.spanContext().traceFlags;
-  }
-
-  getTracingPropagation(encoding) {
-    // TODO: support encodings beyond b3 https://github.com/openzipkin/b3-propagation
-    if (this._span  && this.traceId !== '00000000000000000000000000000000') {
-      return `${this.traceId}-${this.spanId}-1`;
-    }
-  }
-
-  setAttributes(attrs) {
-    this._span.setAttributes(attrs);
-  }
-
-  end() {
-    this._span.end();
-  }
-
-  startChildSpan(name, attributes) {
-    const span = this.tracer.startSpan(name, attributes, this._ctx);
-    const ctx = trace.setSpan(context.active(), span);
-    return {span, ctx};
-  }
-}
-
-module.exports = RootSpan;
-
--- a/lib/utils/constants.json
+++ b/lib/utils/constants.json
@@ -2,7 +2,6 @@
  "TaskName": {
    "Cognigy": "cognigy",
    "Conference": "conference",
-    "Config": "config",
    "Dequeue": "dequeue",
    "Dial": "dial",
    "Dialogflow": "dialogflow",
@@ -59,22 +58,19 @@
    "Transcription": "google_transcribe::transcription",
    "EndOfUtterance": "google_transcribe::end_of_utterance",
    "NoAudioDetected": "google_transcribe::no_audio_detected",
-    "MaxDurationExceeded": "google_transcribe::max_duration_exceeded",
-    "VadDetected": "google_transcribe::vad_detected"
+    "MaxDurationExceeded": "google_transcribe::max_duration_exceeded"
  },
  "AwsTranscriptionEvents": {
    "Transcription": "aws_transcribe::transcription",
    "EndOfTranscript": "aws_transcribe::end_of_transcript",
    "NoAudioDetected": "aws_transcribe::no_audio_detected",
-    "MaxDurationExceeded": "aws_transcribe::max_duration_exceeded",
-    "VadDetected": "aws_transcribe::vad_detected"
+    "MaxDurationExceeded": "aws_transcribe::max_duration_exceeded"
  },
  "AzureTranscriptionEvents": {
    "Transcription": "azure_transcribe::transcription",
    "StartOfUtterance": "azure_transcribe::start_of_utterance",
    "EndOfUtterance": "azure_transcribe::end_of_utterance",
-    "NoSpeechDetected": "azure_transcribe::no_speech_detected",
-    "VadDetected": "azure_transcribe::vad_detected"
+    "NoSpeechDetected": "azure_transcribe::no_speech_detected"
  },
  "ListenEvents": {
    "Connect": "mod_audio_fork::connect",
@@ -109,16 +105,6 @@
    "Hangup": "hangup",
    "Replaced": "replaced"
  },
-  "HookMsgTypes": [
-    "session:new",
-    "session:reconnect",
-    "session:redirect",
-    "call:status",
-    "queue:status",
-    "dial:confirm",
-    "verb:hook",
-    "jambonz:error"
-  ],
  "MAX_SIMRINGS": 10,
  "BONG_TONE": "tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1400,0,350,440)",
  "FS_UUID_SET_NAME": "fsUUIDs"
--- a/lib/utils/cron-jobs.js
+++ b/lib/utils/cron-jobs.js
@@ -1,52 +0,0 @@
-const {execSync} = require('child_process');
-const now = Date.now();
-const fsInventory = process.env.JAMBONES_FREESWITCH
-  .split(',')
-  .map((fs) => {
-    const arr = /^([^:]*):([^:]*):([^:]*)(?::([^:]*))?/.exec(fs);
-    const opts = {address: arr[1], port: arr[2], secret: arr[3]};
-    if (arr.length > 4) opts.advertisedAddress = arr[4];
-    if (process.env.NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
-    return opts;
-  });
-
-const clearChannels = () => {
-  const {logger} = require('../..');
-  const pwd = fsInventory[0].secret;
-  const maxDurationMins = process.env.JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS || 180;
-
-  const calls = execSync(`/usr/local/freeswitch/bin/fs_cli -p ${pwd} -x "show calls"`, {encoding: 'utf8'})
-    .split('\n')
-    .filter((line) => line.match(/^[0-9A-Fa-f]{8}-[0-9A-Fa-f]{4}-[0-9A-Fa-f]{4}-[0-9A-Fa-f]{4}-[0-9A-Fa-f]{8}/))
-    .map((line) => {
-      const arr = line.split(',');
-      const dt = new Date(arr[2]);
-      const duration = (now - dt.getTime()) / 1000;
-      return {
-        uuid: arr[0],
-        time: arr[2],
-        duration
-      };
-    })
-    .filter((c) => c.duration > 60 * maxDurationMins);
-
-  if (calls.length > 0) {
-    logger.debug(`clearChannels: clearing ${calls.length} old calls longer than ${maxDurationMins} mins`);
-    for (const call of calls) {
-      const cmd = `/usr/local/freeswitch/bin/fs_cli -p ${pwd} -x "uuid_kill ${call.uuid}"`;
-      const out = execSync(cmd, {encoding: 'utf8'});
-      logger.debug({out}, 'clearChannels: command output');
-    }
-  }
-  return calls.length;
-};
-
-const clearFiles = () => {
-  const {logger} = require('../..');
-  const out = execSync('find /tmp -name "*.mp3" -mtime +2 -exec rm {} \\;');
-  logger.debug({out}, 'clearFiles: command output');
-};
-
-
-module.exports = {clearChannels, clearFiles};
-
--- a/lib/utils/db-utils.js
+++ b/lib/utils/db-utils.js
@@ -48,7 +48,6 @@ module.exports = (logger, srf) => {
  const pp = pool.promise();

  const lookupAccountDetails = async(account_sid) => {
-
    const [r] = await pp.query({sql: sqlAccountDetails, nestTables: true}, account_sid);
    if (0 === r.length) throw new Error(`invalid accountSid: ${account_sid}`);
    const [r2] = await pp.query(sqlSpeechCredentials, account_sid);
--- a/lib/utils/http-requestor.js
+++ b/lib/utils/http-requestor.js
@@ -1,111 +0,0 @@
-const bent = require('bent');
-const parseUrl = require('parse-url');
-const assert = require('assert');
-const BaseRequestor = require('./base-requestor');
-const {HookMsgTypes} = require('./constants.json');
-const snakeCaseKeys = require('./snakecase-keys');
-
-const toBase64 = (str) => Buffer.from(str || '', 'utf8').toString('base64');
-
-function basicAuth(username, password) {
-  if (!username || !password) return {};
-  const creds = `${username}:${password || ''}`;
-  const header = `Basic ${toBase64(creds)}`;
-  return {Authorization: header};
-}
-
-
-class HttpRequestor extends BaseRequestor {
-  constructor(logger, account_sid, hook, secret) {
-    super(logger, account_sid, hook, secret);
-
-    this.method = hook.method || 'POST';
-    this.authHeader = basicAuth(hook.username, hook.password);
-
-    const u = parseUrl(this.url);
-    const myPort = u.port ? `:${u.port}` : '';
-    const baseUrl = this._baseUrl = `${u.protocol}://${u.resource}${myPort}`;
-
-    this.get = bent(baseUrl, 'GET', 'buffer', 200, 201);
-    this.post = bent(baseUrl, 'POST', 'buffer', 200, 201);
-
-
-    assert(this._isAbsoluteUrl(this.url));
-    assert(['GET', 'POST'].includes(this.method));
-  }
-
-  get baseUrl() {
-    return this._baseUrl;
-  }
-
-  /**
-   * Make an HTTP request.
-   * All requests use json bodies.
-   * All requests expect a 200 statusCode on success
-   * @param {object|string} hook - may be a absolute or relative url, or an object
-   * @param {string} [hook.url] - an absolute or relative url
-   * @param {string} [hook.method] - 'GET' or 'POST'
-   * @param {string} [hook.username] - if basic auth is protecting the endpoint
-   * @param {string} [hook.password] - if basic auth is protecting the endpoint
-   * @param {object} [params] - request parameters
-   */
-  async request(type, hook, params, httpHeaders = {}) {
-    assert(HookMsgTypes.includes(type));
-    const payload = params ? snakeCaseKeys(params, ['customerData', 'sip']) : null;
-    const url = hook.url || hook;
-    const method = hook.method || 'POST';
-
-    assert.ok(url, 'HttpRequestor:request url was not provided');
-    assert.ok, (['GET', 'POST'].includes(method), `HttpRequestor:request method must be 'GET' or 'POST' not ${method}`);
-    const {url: urlInfo = hook, method: methodInfo = 'POST'} = hook;  // mask user/pass
-    this.logger.debug({url: urlInfo, method: methodInfo, payload}, `HttpRequestor:request ${method} ${url}`);
-    const startAt = process.hrtime();
-
-    let buf;
-    try {
-      const sigHeader = this._generateSigHeader(payload, this.secret);
-      const headers = {...sigHeader, ...this.authHeader, ...httpHeaders};
-      this.logger.debug({url, headers}, 'send webhook');
-      buf = this._isRelativeUrl(url) ?
-        await this.post(url, payload, headers) :
-        await bent(method, 'buffer', 200, 201, 202)(url, payload, headers);
-    } catch (err) {
-      if (err.statusCode) {
-        this.logger.info({baseUrl: this.baseUrl, url},
-          `web callback returned unexpected status code ${err.statusCode}`);
-      }
-      else {
-        this.logger.error({err, baseUrl: this.baseUrl, url},
-          'web callback returned unexpected error');
-      }
-      let opts = {account_sid: this.account_sid};
-      if (err.code === 'ECONNREFUSED') {
-        opts = {...opts, alert_type: this.Alerter.AlertType.WEBHOOK_CONNECTION_FAILURE, url};
-      }
-      else if (err.name === 'StatusError') {
-        opts = {...opts, alert_type: this.Alerter.AlertType.WEBHOOK_STATUS_FAILURE, url, status: err.statusCode};
-      }
-      else {
-        opts = {...opts, alert_type: this.Alerter.AlertType.WEBHOOK_CONNECTION_FAILURE, url, detail: err.message};
-      }
-      this.Alerter.writeAlerts(opts).catch((err) => this.logger.info({err, opts}, 'Error writing alert'));
-
-      throw err;
-    }
-    const rtt = this._roundTrip(startAt);
-    if (buf) this.stats.histogram('app.hook.response_time', rtt, ['hook_type:app']);
-
-    if (buf && buf.toString().length > 0) {
-      try {
-        const json = JSON.parse(buf.toString());
-        this.logger.info({response: json}, `HttpRequestor:request ${method} ${url} succeeded in ${rtt}ms`);
-        return json;
-      }
-      catch (err) {
-        //this.logger.debug({err, url, method}, `HttpRequestor:request returned non-JSON content: '${buf.toString()}'`);
-      }
-    }
-  }
-}
-
-module.exports = HttpRequestor;
--- a/lib/utils/install-srf-locals.js
+++ b/lib/utils/install-srf-locals.js
@@ -32,7 +32,6 @@ function initMS(logger, wrapper, ms) {
 function installSrfLocals(srf, logger) {
  logger.debug('installing srf locals');
  assert(!srf.locals.dbHelpers);
-  const {tracer} = srf.locals.otel;
  const {getSBC, lifecycleEmitter} = require('./sbc-pinger')(logger);
  const StatsCollector = require('@jambonz/stats-collector');
  const stats = srf.locals.stats = new StatsCollector(logger);
@@ -50,11 +49,7 @@ function installSrfLocals(srf, logger) {
        assert.ok(arr, `Invalid syntax JAMBONES_FREESWITCH: ${process.env.JAMBONES_FREESWITCH}`);
        const opts = {address: arr[1], port: arr[2], secret: arr[3]};
        if (arr.length > 4) opts.advertisedAddress = arr[4];
-        /* NB: originally for testing only, but for now all jambonz deployments
-          have freeswitch installed locally alongside this app
-        */
        if (process.env.NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
-        else if (process.env.JAMBONES_ESL_LISTEN_ADDRESS) opts.listenAddress = process.env.JAMBONES_ESL_LISTEN_ADDRESS;
        return opts;
      });
    logger.info({fsInventory}, 'freeswitch inventory');
@@ -67,7 +62,7 @@ function installSrfLocals(srf, logger) {
        initMS(logger, val, ms);
      }
      catch (err) {
-        logger.info({err}, `failed connecting to freeswitch at ${fs.address}, will retry shortly: ${err.message}`);
+        logger.info(`failed connecting to freeswitch at ${fs.address}, will retry shortly`);
      }
    }
    // retry to connect to any that were initially offline
@@ -79,7 +74,7 @@ function installSrfLocals(srf, logger) {
            const ms = await mrf.connect(val.opts);
            initMS(logger, val, ms);
          } catch (err) {
-            logger.info({err}, `failed connecting to freeswitch at ${val.opts.address}, will retry shortly`);
+            logger.info(`failed connecting to freeswitch at ${val.opts.address}, will retry shortly`);
          }
        }
      }
@@ -132,7 +127,7 @@ function installSrfLocals(srf, logger) {
    password: process.env.JAMBONES_MYSQL_PASSWORD,
    database: process.env.JAMBONES_MYSQL_DATABASE,
    connectionLimit: process.env.JAMBONES_MYSQL_CONNECTION_LIMIT || 10
-  }, logger, tracer);
+  }, logger);
  const {
    client,
    updateCallStatus,
@@ -157,7 +152,7 @@ function installSrfLocals(srf, logger) {
  } = require('@jambonz/realtimedb-helpers')({
    host: process.env.JAMBONES_REDIS_HOST,
    port: process.env.JAMBONES_REDIS_PORT || 6379
-  }, logger, tracer);
+  }, logger);
  const {
    writeAlerts,
    AlertType
--- a/lib/utils/place-outdial.js
+++ b/lib/utils/place-outdial.js
@@ -4,18 +4,15 @@ const SipError = require('drachtio-srf').SipError;
 const {TaskPreconditions, CallDirection} = require('../utils/constants');
 const CallInfo = require('../session/call-info');
 const assert = require('assert');
-const normalizeJambones = require('../utils/normalize-jambones');
-const makeTask = require('../tasks/make_task');
 const ConfirmCallSession = require('../session/confirm-call-session');
 const AdultingCallSession = require('../session/adulting-call-session');
 const deepcopy = require('deepcopy');
 const moment = require('moment');
 const stripCodecs = require('./strip-ancillary-codecs');
-const RootSpan = require('./call-tracer');
 const { v4: uuidv4 } = require('uuid');

 class SingleDialer extends Emitter {
-  constructor({logger, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan}) {
+  constructor({logger, sbcAddress, target, opts, application, callInfo, accountInfo}) {
    super();
    assert(target.type);

@@ -25,8 +22,6 @@ class SingleDialer extends Emitter {
    this.opts = opts;
    this.application = application;
    this.confirmHook = target.confirmHook;
-    this.rootSpan = rootSpan;
-    this.startSpan = startSpan;

    this.bindings = logger.bindings();

@@ -76,7 +71,7 @@ class SingleDialer extends Emitter {
      };
    }
    this.ms = ms;
-    let uri, to, inviteSpan;
+    let uri, to;
    try {
      switch (this.target.type) {
        case 'phone':
@@ -142,24 +137,13 @@ class SingleDialer extends Emitter {
        localSdp: this.ep.local.sdp
      });
      if (this.target.auth) opts.auth = this.target.auth;
-      inviteSpan = this.startSpan('invite', {
-        'invite.uri': uri,
-        'invite.dest_type': this.target.type
-      });
-
      this.dlg = await srf.createUAC(uri, {...opts,  followRedirects: true, keepUriOnRedirect: true}, {
        cbRequest: (err, req) => {
          if (err) {
            this.logger.error(err, 'SingleDialer:exec Error creating call');
            this.emit('callCreateFail', err);
-            inviteSpan.setAttributes({
-              'invite.status_code': 500,
-              'invite.err': err.message
-            });
-            inviteSpan.end();
            return;
          }
-          inviteSpan.setAttributes({'invite.call_id': req.get('Call-ID')});

          /**
           * INVITE has been sent out
@@ -172,8 +156,7 @@ class SingleDialer extends Emitter {
            parentCallInfo: this.parentCallInfo,
            req,
            to,
-            callSid: this.callSid,
-            traceId: this.rootSpan.traceId
+            callSid: this.callSid
          });
          this.logger = srf.locals.parentLogger.child({
            callSid: this.callSid,
@@ -181,14 +164,10 @@ class SingleDialer extends Emitter {
            callId: this.callInfo.callId
          });
          this.inviteInProgress = req;
-          this.emit('callStatusChange', {
-            callStatus: CallStatus.Trying,
-            sipStatus: 100,
-            sipReason: 'Trying'
-          });
+          this.emit('callStatusChange', {callStatus: CallStatus.Trying, sipStatus: 100});
        },
        cbProvisional: (prov) => {
-          const status = {sipStatus: prov.status, sipReason: prov.reason};
+          const status = {sipStatus: prov.status};
          if ([180, 183].includes(prov.status) && prov.body) {
            if (status.callStatus !== CallStatus.EarlyMedia) {
              status.callStatus = CallStatus.EarlyMedia;
@@ -203,27 +182,15 @@ class SingleDialer extends Emitter {
      await connectStream(this.dlg.remote.sdp);
      this.dlg.callSid = this.callSid;
      this.inviteInProgress = null;
-      this.emit('callStatusChange', {
-        sipStatus: 200,
-        sipReason: 'OK',
-        callStatus: CallStatus.InProgress
-      });
+      this.emit('callStatusChange', {sipStatus: 200, callStatus: CallStatus.InProgress});
      this.logger.debug(`SingleDialer:exec call connected: ${this.callSid}`);
      const connectTime = this.dlg.connectTime = moment();
-      inviteSpan.setAttributes({'invite.status_code': 200});
-      inviteSpan.end();
-

      /* race condition: we were killed just as call was answered */
      if (this.killed) {
        this.logger.info(`SingleDialer:exec race condition - we were killed as call connected: ${this.callSid}`);
        const duration = moment().diff(connectTime, 'seconds');
-        this.emit('callStatusChange', {
-          callStatus: CallStatus.Completed,
-          sipStatus: 487,
-          sipReason: 'Request Terminated',
-          duration
-        });
+        this.emit('callStatusChange', {callStatus: CallStatus.Completed, duration});
        if (this.ep) this.ep.destroy();
        return;
      }
@@ -250,9 +217,6 @@ class SingleDialer extends Emitter {
          } catch (err) {
            this.logger.error(err, 'Error handling reinvite');
          }
-        })
-        .on('refer', (req, res) => {
-          this.emit('refer', this.callInfo, req, res);
        });

      if (this.confirmHook) this._executeApp(this.confirmHook);
@@ -262,21 +226,13 @@ class SingleDialer extends Emitter {
      const status = {callStatus: CallStatus.Failed};
      if (err instanceof SipError) {
        status.sipStatus = err.status;
-        status.sipReason = err.reason;
        if (err.status === 487) status.callStatus = CallStatus.NoAnswer;
        else if ([486, 600].includes(err.status)) status.callStatus = CallStatus.Busy;
        this.logger.info(`SingleDialer:exec outdial failure ${err.status}`);
-        inviteSpan.setAttributes({'invite.status_code': err.status});
-        inviteSpan.end();
      }
      else {
        this.logger.error(err, 'SingleDialer:exec');
        status.sipStatus = 500;
-        inviteSpan.setAttributes({
-          'invite.status_code': 500,
-          'invite.err': err.message
-        });
-        inviteSpan.end();
      }
      this.emit('callStatusChange', status);
      if (this.ep) this.ep.destroy();
@@ -311,8 +267,8 @@ class SingleDialer extends Emitter {
  async _executeApp(confirmHook) {
    try {
      // retrieve set of tasks
-      const json = await this.requestor.request('dial:confirm', confirmHook, this.callInfo.toJSON());
-      const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
+      const tasks = await this.requestor.request(confirmHook, this.callInfo.toJSON());
+
      // verify it contains only allowed verbs
      const allowedTasks = tasks.filter((task) => {
        return [
@@ -332,9 +288,7 @@ class SingleDialer extends Emitter {
        dlg: this.dlg,
        ep: this.ep,
        callInfo: this.callInfo,
-        accountInfo: this.accountInfo,
-        tasks,
-        rootSpan: this.rootSpan
+        tasks
      });
      await cs.exec();

@@ -348,6 +302,7 @@ class SingleDialer extends Emitter {
  }

  async doAdulting({logger, tasks, application}) {
+    this.logger = logger;
    this.adulting = true;
    this.emit('adulting');
    if (this.ep) {
@@ -358,21 +313,15 @@ class SingleDialer extends Emitter {
    else {
      await this.reAnchorMedia();
    }
-
-    this.dlg.callSid = this.callSid;
-    this.dlg.linkedSpanId = this.rootSpan.traceId;
-    const rootSpan = new RootSpan('outbound-call', this.dlg);
-    const newLogger = logger.child({traceId: rootSpan.traceId});
    const cs = new AdultingCallSession({
-      logger: newLogger,
+      logger: this.logger,
      singleDialer: this,
      application,
      callInfo: this.callInfo,
      accountInfo: this.accountInfo,
-      tasks,
-      rootSpan
+      tasks
    });
-    cs.exec().catch((err) => newLogger.error({err}, 'doAdulting: error executing session'));
+    cs.exec();
    return cs;
  }

@@ -399,16 +348,16 @@ class SingleDialer extends Emitter {
    });
  }

-  _notifyCallStatusChange({callStatus, sipStatus, sipReason, duration}) {
+  _notifyCallStatusChange({callStatus, sipStatus, duration}) {
    assert((typeof duration === 'number' && callStatus === CallStatus.Completed) ||
      (!duration && callStatus !== CallStatus.Completed),
    'duration MUST be supplied when call completed AND ONLY when call completed');

    if (this.callInfo) {
-      this.callInfo.updateCallStatus(callStatus, sipStatus, sipReason);
+      this.callInfo.updateCallStatus(callStatus, sipStatus);
      if (typeof duration === 'number') this.callInfo.duration = duration;
      try {
-        this.requestor.request('call:status', this.application.call_status_hook, this.callInfo.toJSON());
+        this.requestor.request(this.application.call_status_hook, this.callInfo.toJSON());
      } catch (err) {
        this.logger.info(err, `SingleDialer:_notifyCallStatusChange error sending ${callStatus} ${sipStatus}`);
      }
@@ -421,13 +370,9 @@ class SingleDialer extends Emitter {
  }
 }

-function placeOutdial({
-  logger, srf, ms, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan
-}) {
+function placeOutdial({logger, srf, ms, sbcAddress, target, opts, application, callInfo, accountInfo}) {
  const myOpts = deepcopy(opts);
-  const sd = new SingleDialer({
-    logger, sbcAddress, target, myOpts, application, callInfo, accountInfo, rootSpan, startSpan
-  });
+  const sd = new SingleDialer({logger, sbcAddress, target, myOpts, application, callInfo, accountInfo});
  sd.exec(srf, ms, myOpts);
  return sd;
 }
--- a/lib/utils/sbc-pinger.js
+++ b/lib/utils/sbc-pinger.js
@@ -17,10 +17,6 @@ module.exports = (logger) => {
    assert.ok(sbcs.length, 'JAMBONES_SBCS env var is empty or misconfigured');
    logger.info({sbcs}, 'SBC inventory');
  }
-  else if (process.env.K8S && process.env.K8S_SBC_SIP_SERVICE_NAME) {
-    sbcs = [`${process.env.K8S_SBC_SIP_SERVICE_NAME}:5060`];
-    logger.info({sbcs}, 'SBC inventory');
-  }

  // listen for SNS lifecycle changes
  let lifecycleEmitter = new Emitter();
--- a/lib/utils/summarize-tasks.js
+++ b/lib/utils/summarize-tasks.js
@@ -1,3 +1,3 @@
 module.exports = function(tasks) {
-  return `[${tasks.map((t) => t.summary).join(',')}]`;
+  return `[${tasks.map((t) => t.name).join(',')}]`;
 };
--- a/lib/utils/ws-requestor.js
+++ b/lib/utils/ws-requestor.js
@@ -1,287 +0,0 @@
-const assert = require('assert');
-const BaseRequestor = require('./base-requestor');
-const short = require('short-uuid');
-const {HookMsgTypes} = require('./constants.json');
-const Websocket = require('ws');
-const snakeCaseKeys = require('./snakecase-keys');
-const HttpRequestor = require('./http-requestor');
-const MAX_RECONNECTS = 5;
-const RESPONSE_TIMEOUT_MS = process.env.JAMBONES_WS_API_MSG_RESPONSE_TIMEOUT || 5000;
-
-class WsRequestor extends BaseRequestor {
-  constructor(logger, account_sid, hook, secret) {
-    super(logger, account_sid, hook, secret);
-    this.connections = 0;
-    this.messagesInFlight = new Map();
-    this.maliciousClient = false;
-    this.closedByUs = false;
-    this.backoffMs = 500;
-
-    assert(this._isAbsoluteUrl(this.url));
-
-    this.on('socket-closed', this._onSocketClosed.bind(this));
-  }
-
-  /**
-   * Send a JSON payload over the websocket.  If this is the first request,
-   * open the websocket.
-   * All requests expect an ack message in response
-   * @param {object|string} hook - may be a absolute or relative url, or an object
-   * @param {string} [hook.url] - an absolute or relative url
-   * @param {string} [hook.method] - 'GET' or 'POST'
-   * @param {string} [hook.username] - if basic auth is protecting the endpoint
-   * @param {string} [hook.password] - if basic auth is protecting the endpoint
-   * @param {object} [params] - request parameters
-   */
-  async request(type, hook, params, httpHeaders = {}) {
-    assert(HookMsgTypes.includes(type));
-    const url = hook.url || hook;
-
-    if (this.maliciousClient) {
-      this.logger.info({url: this.url}, 'WsRequestor:request - discarding msg to malicious client');
-      return;
-    }
-
-    if (type === 'session:new') this.call_sid = params.callSid;
-
-    /* if we have an absolute url, and it is http then do a standard webhook */
-    if (this._isAbsoluteUrl(url) && url.startsWith('http')) {
-      this.logger.debug({hook}, 'WsRequestor: sending a webhook (HTTP)');
-      const requestor = new HttpRequestor(this.logger, this.account_sid, hook, this.secret);
-      return requestor.request(type, hook, params, httpHeaders);
-    }
-
-    /* connect if necessary */
-    if (!this.ws) {
-      if (this.connections >= MAX_RECONNECTS) {
-        throw new Error(`max attempts connecting to ${this.url}`);
-      }
-      try {
-        const startAt = process.hrtime();
-        await this._connect();
-        const rtt = this._roundTrip(startAt);
-        this.stats.histogram('app.hook.connect_time', rtt, ['hook_type:app']);
-      } catch (err) {
-        this.logger.info({url, err}, 'WsRequestor:request - failed connecting');
-        throw err;
-      }
-    }
-    assert(this.ws);
-
-    /* prepare and send message */
-    const payload = params ? snakeCaseKeys(params, ['customerData', 'sip']) : null;
-    assert.ok(url, 'WsRequestor:request url was not provided');
-
-    const msgid = short.generate();
-    const b3 = httpHeaders?.b3 ? {b3: httpHeaders.b3} : {};
-    const obj = {
-      type,
-      msgid,
-      call_sid: this.call_sid,
-      hook: type === 'verb:hook' ? url : undefined,
-      data: {...payload},
-      ...b3
-    };
-
-    //this.logger.debug({obj}, `websocket: sending (${url})`);
-
-    /* simple notifications */
-    if (['call:status', 'jambonz:error'].includes(type)) {
-      this.ws.send(JSON.stringify(obj), () => {
-        this.logger.debug({obj}, `WsRequestor:request websocket: sent (${url})`);
-      });
-      return;
-    }
-
-    /* messages that require an ack */
-    return new Promise((resolve, reject) => {
-      /* give the far end a reasonable amount of time to ack our message */
-      const timer = setTimeout(() => {
-        const {failure} = this.messagesInFlight.get(msgid);
-        failure && failure(`timeout from far end for msgid ${msgid}`);
-        this.messagesInFlight.delete(msgid);
-      }, RESPONSE_TIMEOUT_MS);
-
-      /* save the message info for reply */
-      const startAt = process.hrtime();
-      this.messagesInFlight.set(msgid, {
-        timer,
-        success: (response) => {
-          clearTimeout(timer);
-          const rtt = this._roundTrip(startAt);
-          this.logger.info({response}, `WsRequestor:request ${url} succeeded in ${rtt}ms`);
-          this.stats.histogram('app.hook.ws_response_time', rtt, ['hook_type:app']);
-          resolve(response);
-        },
-        failure: (err) => {
-          clearTimeout(timer);
-          reject(err);
-        }
-      });
-
-      /* send the message */
-      this.ws.send(JSON.stringify(obj), () => {
-        this.logger.debug({obj}, `WsRequestor:request websocket: sent (${url})`);
-      });
-    });
-  }
-
-  close() {
-    this.closedByUs = true;
-    try {
-      if (this.ws) {
-        this.logger.info('WsRequestor:close closing socket');
-        this.ws.close();
-        this.ws.removeAllListeners();
-      }
-
-      for (const [msgid, obj] of this.messagesInFlight) {
-        const {timer} = obj;
-        clearTimeout(timer);
-        obj.failure(`abandoning msgid ${msgid} since we have closed the socket`);
-      }
-      this.messagesInFlight.clear();
-
-    } catch (err) {
-      this.logger.info({err}, 'WsRequestor: Error closing socket');
-    }
-  }
-
-  _connect() {
-    assert(!this.ws);
-    return new Promise((resolve, reject) => {
-      const handshakeTimeout = process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS ?
-        parseInt(process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS) :
-        1500;
-      let opts = {
-        followRedirects: true,
-        maxRedirects: 2,
-        handshakeTimeout,
-        maxPayload: 8096,
-      };
-      if (this.username && this.password) opts = {...opts, auth: `${this.username}:${this.password}`};
-
-      this
-        .once('ready', (ws) => {
-          this.ws = ws;
-          this.removeAllListeners('not-ready');
-          if (this.connections > 0) this.request('session:reconnect', this.url);
-          resolve();
-        })
-        .once('not-ready', (err) => {
-          this.removeAllListeners('ready');
-          reject(err);
-        });
-      const ws = new Websocket(this.url, ['ws.jambonz.org'], opts);
-      this._setHandlers(ws);
-    });
-  }
-
-  _setHandlers(ws) {
-    ws
-      .once('open', this._onOpen.bind(this, ws))
-      .once('close', this._onClose.bind(this))
-      .on('message', this._onMessage.bind(this))
-      .once('unexpected-response', this._onUnexpectedResponse.bind(this, ws))
-      .on('error', this._onError.bind(this));
-  }
-
-  _onError(err) {
-    if (this.connections > 0) {
-      this.logger.info({url: this.url, err}, 'WsRequestor:_onError');
-    }
-    else this.emit('not-ready', err);
-  }
-
-  _onOpen(ws) {
-    if (this.ws) this.logger.info({old_ws: this.ws._socket.address()}, 'WsRequestor:_onOpen');
-    assert(!this.ws);
-    this.emit('ready', ws);
-    this.logger.info({url: this.url}, 'WsRequestor - successfully connected');
-  }
-
-  _onClose() {
-    if (this.connections > 0) {
-      this.logger.info({url: this.url}, 'WsRequestor - socket closed unexpectedly from remote side');
-      this.emit('socket-closed');
-    }
-    this.ws && this.ws.removeAllListeners();
-    this.ws = null;
-  }
-
-  _onUnexpectedResponse(ws, req, res) {
-    assert(!this.ws);
-    this.logger.info({
-      headers: res.headers,
-      statusCode: res.statusCode,
-      statusMessage: res.statusMessage
-    }, 'WsRequestor - unexpected response');
-    this.emit('connection-failure');
-    this.emit('not-ready', new Error(`${res.statusCode} ${res.statusMessage}`));
-  }
-
-  _onSocketClosed() {
-    this.ws = null;
-    this.emit('connection-dropped');
-    if (this.connections++ > 0 && this.connections < MAX_RECONNECTS && !this.closedByUs) {
-      setTimeout(this._connect.bind(this), this.backoffMs);
-      this.backoffMs = this.backoffMs < 2000 ? this.backoffMs * 2 : (this.backoffMs + 2000);
-    }
-  }
-
-  _onMessage(content, isBinary) {
-    if (this.isBinary) {
-      this.logger.info({url: this.url}, 'WsRequestor:_onMessage - discarding binary message');
-      this.maliciousClient = true;
-      this.ws.close();
-      return;
-    }
-
-    /* messages must be JSON format */
-    try {
-      const obj = JSON.parse(content);
-      const {type, msgid, command, call_sid = this.call_sid, queueCommand = false, data} = obj;
-
-      this.logger.debug({obj}, 'WsRequestor:request websocket: received');
-      assert.ok(type, 'type property not supplied');
-
-      switch (type) {
-        case 'ack':
-          assert.ok(msgid, 'msgid not supplied');
-          this._recvAck(msgid, data);
-          break;
-
-        case 'command':
-          assert.ok(command, 'command property not supplied');
-          assert.ok(data, 'data property not supplied');
-          this._recvCommand(msgid, command, call_sid, queueCommand, data);
-          break;
-
-        default:
-          assert.ok(false, `invalid type property: ${type}`);
-      }
-    } catch (err) {
-      this.logger.info({err, content}, 'WsRequestor:_onMessage - invalid incoming message');
-    }
-  }
-
-  _recvAck(msgid, data) {
-    const obj = this.messagesInFlight.get(msgid);
-    if (!obj) {
-      this.logger.info({url: this.url}, `WsRequestor:_recvAck - ack to unknown msgid ${msgid}, discarding`);
-      return;
-    }
-    this.logger.debug({url: this.url}, `WsRequestor:_recvAck - received response to ${msgid}`);
-    this.messagesInFlight.delete(msgid);
-    const {success} = obj;
-    success && success(data);
-  }
-
-  _recvCommand(msgid, command, call_sid, queueCommand, data) {
-    // TODO: validate command
-    this.logger.info({msgid, command, call_sid, queueCommand, data}, 'received command');
-    this.emit('command', {msgid, command, call_sid, queueCommand, data});
-  }
-}
-
-module.exports = WsRequestor;
--- a/package-lock.json
+++ b/package-lock.json
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
  "name": "jambonz-feature-server",
-  "version": "v0.7.5",
+  "version": "v0.7.3",
  "main": "app.js",
  "engines": {
    "node": ">= 10.16.0"
@@ -21,9 +21,10 @@
  },
  "scripts": {
    "start": "node app",
-    "test": "NODE_ENV=test JAMBONES_HOSTING=1 DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=info ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:ClueCon:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
+    "test": "NODE_ENV=test JAMBONES_HOSTING=1 DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=debug ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:ClueCon:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
    "coverage": "./node_modules/.bin/nyc --reporter html --report-dir ./coverage npm run test",
-    "jslint": "eslint app.js lib"
+    "jslint": "eslint app.js lib",
+    "prepare": "husky install"
  },
  "dependencies": {
    "@cognigy/socket-client": "^4.5.5",
@@ -33,18 +34,6 @@
    "@jambonz/realtimedb-helpers": "^0.4.26",
    "@jambonz/stats-collector": "^0.1.6",
    "@jambonz/time-series": "^0.1.6",
-    "@opentelemetry/api": "^1.1.0",
-    "@opentelemetry/exporter-collector": "^0.25.0",
-    "@opentelemetry/exporter-jaeger": "^1.1.0",
-    "@opentelemetry/exporter-zipkin": "^1.1.0",
-    "@opentelemetry/instrumentation": "^0.27.0",
-    "@opentelemetry/instrumentation-express": "^0.28.0",
-    "@opentelemetry/instrumentation-http": "^0.27.0",
-    "@opentelemetry/instrumentation-pino": "^0.28.1",
-    "@opentelemetry/resources": "^1.1.0",
-    "@opentelemetry/sdk-trace-base": "^1.1.0",
-    "@opentelemetry/sdk-trace-node": "^1.1.0",
-    "@opentelemetry/semantic-conventions": "^1.1.0",
    "aws-sdk": "^2.1073.0",
    "bent": "^7.3.12",
    "cidr-matcher": "^2.1.1",
@@ -55,14 +44,12 @@
    "express": "^4.17.1",
    "helmet": "^5.0.2",
    "ip": "^1.1.5",
-    "moment": "^2.29.2",
+    "moment": "^2.29.1",
    "parse-url": "^5.0.7",
    "pino": "^6.13.4",
-    "short-uuid": "^4.2.0",
    "to-snake-case": "^1.0.0",
    "uuid": "^8.3.2",
    "verify-aws-sns-signature": "^0.0.6",
-    "ws": "^8.5.0",
    "xml2js": "^0.4.23"
  },
  "devDependencies": {
@@ -70,11 +57,8 @@
    "clear-module": "^4.1.1",
    "eslint": "^7.20.0",
    "eslint-plugin-promise": "^4.3.1",
+    "husky": "7.0.4",
    "nyc": "^15.1.0",
    "tape": "^5.2.2"
-  },
-  "optionalDependencies": {
-    "bufferutil": "^4.0.6",
-    "utf-8-validate": "^5.0.8"
  }
 }
--- a/tracer.js
+++ b/tracer.js
@@ -1,61 +0,0 @@
-const opentelemetry = require('@opentelemetry/api');
-const { registerInstrumentations } = require('@opentelemetry/instrumentation');
-const { NodeTracerProvider } = require('@opentelemetry/sdk-trace-node');
-const { Resource } = require('@opentelemetry/resources');
-const { SemanticResourceAttributes } = require('@opentelemetry/semantic-conventions');
-const { BatchSpanProcessor } = require('@opentelemetry/sdk-trace-base');
-const { JaegerExporter } = require('@opentelemetry/exporter-jaeger');
-const { ZipkinExporter } = require('@opentelemetry/exporter-zipkin');
-const { CollectorTraceExporter } =  require('@opentelemetry/exporter-collector');
-//const { HttpInstrumentation } = require('@opentelemetry/instrumentation-http');
-//const { ExpressInstrumentation } = require('@opentelemetry/instrumentation-express');
-//const { PinoInstrumentation } = require('@opentelemetry/instrumentation-pino');
-
-module.exports = (serviceName) => {
-  if (process.env.JAMBONES_OTEL_ENABLED) {
-    const {version} = require('./package.json');
-    const provider = new NodeTracerProvider({
-      resource: new Resource({
-        [SemanticResourceAttributes.SERVICE_NAME]: serviceName,
-        [SemanticResourceAttributes.SERVICE_VERSION]: version,
-      }),
-    });
-
-    let exporter;
-    if (process.env.OTEL_EXPORTER_JAEGER_AGENT_HOST) {
-      exporter = new JaegerExporter();
-    }
-    else if (process.env.OTEL_EXPORTER_ZIPKIN_URL) {
-      exporter = new ZipkinExporter({url:process.env.OTEL_EXPORTER_ZIPKIN_URL});
-    }
-    else {
-      exporter = new CollectorTraceExporter({
-        url: process.OTEL_EXPORTER_COLLECTOR_URL
-      });
-    }
-
-    provider.addSpanProcessor(new BatchSpanProcessor(exporter, {
-      // The maximum queue size. After the size is reached spans are dropped.
-      maxQueueSize: 100,
-      // The maximum batch size of every export. It must be smaller or equal to maxQueueSize.
-      maxExportBatchSize: 10,
-      // The interval between two consecutive exports
-      scheduledDelayMillis: 500,
-      // How long the export can run before it is cancelled
-      exportTimeoutMillis: 30000,
-    }));
-
-    // Initialize the OpenTelemetry APIs to use the NodeTracerProvider bindings
-    provider.register();
-    registerInstrumentations({
-      instrumentations: [
-        //new HttpInstrumentation(),
-        //new ExpressInstrumentation(),
-        //new PinoInstrumentation()
-      ],
-    });
-  }
-
-  return opentelemetry.trace.getTracer(serviceName);
-};
-
Author	SHA1	Message	Date
akirilyuk	2336948cc4	allow new settings for gather verb	2022-02-26 11:55:46 +01:00
akirilyuk	caa7b3a03a	change log level to debug	2022-02-14 17:11:47 +01:00
akirilyuk	63c0c97024	add husky pre push hook	2022-02-14 14:23:26 +01:00
akirilyuk	b126719ba7	add husky pre push hook	2022-02-14 14:22:04 +01:00
akirilyuk	d79c733aa2	fix linting	2022-02-14 14:16:44 +01:00
akirilyuk	15f85c9730	add say and gather task features	2022-02-14 14:08:56 +01:00