bugfix #192: config with dtmf only followed later by gather with speech not working

lib/http-routes/api/messaging.js

@@ -34,6 +34,7 @@ router.post('/:partner', async(req, res) => {
     carrier: req.params.partner,
     messageSid: app.messageSid,
     accountSid: app.accountSid,
+    serviceProviderSid: account.service_provider_sid,
     applicationSid: app.applicationSid,
     from: req.body.from,
     to: req.body.to,

lib/middleware.js

@@ -118,6 +118,7 @@ module.exports = function(srf, logger) {
     const {span} = rootSpan.startChildSpan('lookupAccountDetails');
     try {
       req.locals.accountInfo = await lookupAccountDetails(account_sid);
+      req.locals.service_provider_sid = req.locals.accountInfo?.account?.service_provider_sid;
       span.end();
       if (!req.locals.accountInfo.account.is_active) {
         logger.info(`Account is inactive or suspended ${account_sid}`);
@@ -273,7 +274,9 @@ module.exports = function(srf, logger) {
       }
       /* retrieve the application to execute for this inbound call */
       const params = Object.assign(['POST', 'WS'].includes(app.call_hook.method) ? {sip: req.msg} : {},
-        req.locals.callInfo, {
+        req.locals.callInfo,
+        {service_provider_sid: req.locals.service_provider_sid},
+        {
           defaults: {
             synthesizer: {
               vendor: app.speech_synthesis_vendor,

lib/session/call-session.js

@@ -588,13 +588,19 @@ class CallSession extends Emitter {
       this.logger.info(`CallSession:exec starting task #${stackNum}:${taskNum}: ${task.name}`);
       try {
         const resources = await this._evaluatePreconditions(task);
+        let skip = false;
         this.currentTask = task;
         if (TaskName.Gather === task.name && this.isBotModeEnabled) {
-          const timeout = task.timeout;
-          this.logger.info(`CallSession:exec skipping #${stackNum}:${taskNum}: ${task.name}`);
-          this.backgroundGatherTask.updateTimeout(timeout);
+          if (this.backgroundGatherTask.updateTaskInProgress(task)) {
+            this.logger.info(`CallSession:exec skipping #${stackNum}:${taskNum}: ${task.name}`);
+            skip = true;
+          }
+          else {
+            this.logger.info('CallSession:exec disabling bot mode to start gather with new options');
+            this.disableBotMode();
+          }
         }
-        else {
+        if (!skip) {
           const {span, ctx} = this.rootSpan.startChildSpan(`verb:${task.summary}`);
           task.span = span;
           task.ctx = ctx;

lib/tasks/gather.js

@@ -186,7 +186,8 @@ class TaskGather extends Task {
 
     const startListening = (cs, ep) => {
       this._startTimer();
-      if (this.isContinuousAsr && 0 === this.timeout) this._startAsrTimer();
+      // dont start asr timer until we have a transcription
+      //if (this.isContinuousAsr && 0 === this.timeout) this._startAsrTimer();
       if (this.input.includes('speech') && !this.listenDuringPrompt) {
         this._initSpeech(cs, ep)
           .then(() => {
@@ -259,8 +260,12 @@ class TaskGather extends Task {
     this._resolve('killed');
   }
 
-  updateTimeout(timeout) {
-    this.logger.info(`TaskGather:updateTimeout - updating timeout to ${timeout}`);
+  updateTaskInProgress(opts) {
+    if (!this.needsStt && opts.input.includes('speech')) {
+      this.logger.info('TaskGather:updateTaskInProgress - adding speech to a background gather');
+      return false; // this needs be handled by killing the background gather and starting a new one
+    }
+    const {timeout} = opts;
     this.timeout = timeout;
     this._startTimer();
   }

lib/tasks/sip_refer.js

@@ -36,6 +36,7 @@ class TaskSipRefer extends Task {
         method: 'REFER',
         headers: {
           ...this.headers,
+          ...(this.referToIsUri && {'X-Refer-To-Leave-Untouched': true}),
           'Refer-To': referTo,
           'Referred-By': referredBy
         }
@@ -100,6 +101,7 @@ class TaskSipRefer extends Task {
       /* they may have only provided a phone number/user */
       referTo = `sip:${referTo}@${host}`;
     }
+    else this.referToIsUri = true;
     if (!referredBy) {
       /* default */
       referredBy = cs.req?.callingNumber || dlg.local.uri;