standardize on passing .query args as array (#356)

Add support for sending 'amd' property in createCall REST API and also added support for using any of the speech vendors for STT
---------

Co-authored-by: Dave Horton <daveh@beachdognet.com>

.github/workflows/build.yml

@@ -1,16 +1,15 @@
 name: CI
 
-on:
-  push:
+on: [push, pull_request]
 
 jobs:
   build:
-    runs-on: ubuntu-20.04
+    runs-on: ubuntu-latest
     steps:
-      - uses: actions/checkout@v2
-      - uses: actions/setup-node@v1
+      - uses: actions/checkout@v3
+      - uses: actions/setup-node@v3
         with:
-          node-version: 14
+          node-version: 16
       - run: npm ci
       - run: npm run jslint
       - run: docker pull drachtio/sipp
@@ -20,3 +19,5 @@ jobs:
           AWS_ACCESS_KEY_ID: ${{ secrets.AWS_ACCESS_KEY_ID }}
           AWS_SECRET_ACCESS_KEY: ${{ secrets.AWS_SECRET_ACCESS_KEY }}
           AWS_REGION: ${{ secrets.AWS_REGION }}
+          MICROSOFT_REGION: ${{ secrets.MICROSOFT_REGION }}
+          MICROSOFT_API_KEY: ${{ secrets.MICROSOFT_API_KEY }}

.github/workflows/docker-publish.yml

@@ -2,16 +2,8 @@ name: Docker
 
 on:
   push:
-    # Publish `main` as Docker `latest` image.
-    branches:
-      - main
-
-    # Publish `v1.2.3` tags as releases.
     tags:
-      - v*
-
-env:
-  IMAGE_NAME: feature-server
+      - '*'
 
 jobs:
   push:
@@ -20,32 +12,41 @@ jobs:
     if: github.event_name == 'push'
 
     steps:
-      - uses: actions/checkout@v2
+      - name: Checkout code
+        uses: actions/checkout@v3
 
-      - name: Build image
-        run: docker build . --file Dockerfile --tag $IMAGE_NAME
-
-      - name: Log into registry
-        run: echo "${{ secrets.GITHUB_TOKEN }}" | docker login ghcr.io -u ${{ github.actor }} --password-stdin
-
-      - name: Push image
+      - name: prepare tag 
+        id: prepare_tag
         run: |
-          IMAGE_ID=ghcr.io/${{ github.repository_owner }}/$IMAGE_NAME
+            IMAGE_ID=feature-server
 
-          # Change all uppercase to lowercase
-          IMAGE_ID=$(echo $IMAGE_ID | tr '[A-Z]' '[a-z]')
+            # Strip git ref prefix from version
+            VERSION=$(echo "${{ github.ref }}" | sed -e 's,.*/\(.*\),\1,')
 
-          # Strip git ref prefix from version
-          VERSION=$(echo "${{ github.ref }}" | sed -e 's,.*/\(.*\),\1,')
+            # Strip "v" prefix from tag name
+            [[ "${{ github.ref }}" == "refs/tags/"* ]] && VERSION=$(echo $VERSION | sed -e 's/^v//')
 
-          # Strip "v" prefix from tag name
-          [[ "${{ github.ref }}" == "refs/tags/"* ]] && VERSION=$(echo $VERSION | sed -e 's/^v//')
+            # Use Docker `latest` tag convention
+            [ "$VERSION" == "main" ] && VERSION=latest
 
-          # Use Docker `latest` tag convention
-          [ "$VERSION" == "main" ] && VERSION=latest
+            echo IMAGE_ID=$IMAGE_ID
+            echo VERSION=$VERSION
 
-          echo IMAGE_ID=$IMAGE_ID
-          echo VERSION=$VERSION
+            echo "image_id=$IMAGE_ID" >> $GITHUB_OUTPUT
+            echo "version=$VERSION" >> $GITHUB_OUTPUT
 
-          docker tag $IMAGE_NAME $IMAGE_ID:$VERSION
-          docker push $IMAGE_ID:$VERSION
+      - name: Login to Docker Hub 
+        uses: docker/login-action@v2
+        with:
+          username: ${{ secrets.DOCKERHUB_USERNAME }}
+          password: ${{ secrets.DOCKERHUB_TOKEN }}
+
+      - name: Build and push Docker image
+        uses: docker/build-push-action@v4
+        with:
+          context: .
+          push: true
+          tags: ${{ steps.prepare_tag.outputs.image_id }}:${{ steps.prepare_tag.outputs.version }}
+          build-args: |
+            GITHUB_REPOSITORY=$GITHUB_REPOSITORY
+            GITHUB_REF=$GITHUB_REF

.gitignore

@@ -40,4 +40,5 @@ examples/*
 ecosystem.config.js
 .vscode
 test/credentials/*.json
-run-tests.sh
+run-tests.sh
+run-coverage.sh

Dockerfile

@@ -1,4 +1,4 @@
-FROM --platform=linux/amd64 node:18.9.0-alpine3.16 as base
+FROM --platform=linux/amd64 node:18.15-alpine3.16 as base
 
 RUN apk --update --no-cache add --virtual .builds-deps build-base python3
 

README.md

@@ -18,8 +18,10 @@ Configuration is provided via environment variables:
 |DRACHTIO_PORT| listening port of drachtio server for control connections (typically 9022)|yes|
 |DRACHTIO_SECRET| shared secret|yes|
 |ENABLE_METRICS| if 1, metrics will be generated|no|
+|ENCRYPTION_SECRET| secret for credential encryption(JWT_SECRET is deprecated) |yes|
 |GOOGLE_APPLICATION_CREDENTIALS| path to gcp service key file|yes|
 |HTTP_PORT| tcp port to listen on for API requests from jambonz-api-server|yes|
+|JAMBONES_GATHER_EARLY_HINTS_MATCH| if true and hints are provided, gather will opportunistically review interim transcripts if possible to reduce ASR latency |no|
 |JAMBONES_FREESWITCH| IP:port:secret for Freeswitch server (e.g. '127.0.0.1:8021:JambonzR0ck$'|yes|
 |JAMBONES_LOGLEVEL| log level for application, 'info' or 'debug'|no|
 |JAMBONES_MYSQL_HOST| mysql host|yes|
@@ -87,4 +89,4 @@ module.exports = {
 
 #### Running the test suite
 
-Please [see this]](./docs/contributing.md#run-the-regression-test-suite).
+Please [see this](./docs/contributing.md#run-the-regression-test-suite).

app.js

@@ -1,22 +1,26 @@
-const assert = require('assert');
-assert.ok(process.env.JAMBONES_MYSQL_HOST &&
-  process.env.JAMBONES_MYSQL_USER &&
-  process.env.JAMBONES_MYSQL_PASSWORD &&
-  process.env.JAMBONES_MYSQL_DATABASE, 'missing JAMBONES_MYSQL_XXX env vars');
-assert.ok(process.env.DRACHTIO_PORT || process.env.DRACHTIO_HOST, 'missing DRACHTIO_PORT env var');
-assert.ok(process.env.DRACHTIO_SECRET, 'missing DRACHTIO_SECRET env var');
-assert.ok(process.env.JAMBONES_FREESWITCH, 'missing JAMBONES_FREESWITCH env var');
-assert.ok(process.env.JAMBONES_REDIS_HOST, 'missing JAMBONES_REDIS_HOST env var');
-assert.ok(process.env.JAMBONES_NETWORK_CIDR || process.env.K8S, 'missing JAMBONES_SUBNET env var');
+const {
+  DRACHTIO_PORT,
+  DRACHTIO_HOST,
+  DRACHTIO_SECRET,
+  JAMBONES_OTEL_SERVICE_NAME,
+  JAMBONES_LOGLEVEL,
+  JAMBONES_CLUSTER_ID,
+  JAMBONZ_CLEANUP_INTERVAL_MINS,
+  getCleanupIntervalMins,
+  K8S,
+  NODE_ENV,
+  checkEnvs,
+} = require('./lib/config');
+
+checkEnvs();
 
 const Srf = require('drachtio-srf');
 const srf = new Srf();
-const tracer = require('./tracer')(process.env.JAMBONES_OTEL_SERVICE_NAME || 'jambonz-feature-server');
+const tracer = require('./tracer')(JAMBONES_OTEL_SERVICE_NAME);
 const api = require('@opentelemetry/api');
 srf.locals = {...srf.locals, otel: {tracer, api}};
 
-const PORT = process.env.HTTP_PORT || 3000;
-const opts = {level: process.env.JAMBONES_LOGLEVEL || 'info'};
+const opts = {level: JAMBONES_LOGLEVEL};
 const pino = require('pino');
 const logger = pino(opts, pino.destination({sync: false}));
 const {LifeCycleEvents, FS_UUID_SET_NAME} = require('./lib/utils/constants');
@@ -33,22 +37,11 @@ const {
   invokeWebCallback
 } = require('./lib/middleware')(srf, logger);
 
-// HTTP
-const express = require('express');
-const helmet = require('helmet');
-const app = express();
-Object.assign(app.locals, {
-  logger,
-  srf
-});
-
-const httpRoutes = require('./lib/http-routes');
-
 const InboundCallSession = require('./lib/session/inbound-call-session');
 const SipRecCallSession = require('./lib/session/siprec-call-session');
 
-if (process.env.DRACHTIO_HOST) {
-  srf.connect({host: process.env.DRACHTIO_HOST, port: process.env.DRACHTIO_PORT, secret: process.env.DRACHTIO_SECRET });
+if (DRACHTIO_HOST) {
+  srf.connect({host: DRACHTIO_HOST, port: DRACHTIO_PORT, secret: DRACHTIO_SECRET });
   srf.on('connect', (err, hp) => {
     const arr = /^(.*)\/(.*)$/.exec(hp.split(',').pop());
     srf.locals.localSipAddress = `${arr[2]}`;
@@ -56,10 +49,10 @@ if (process.env.DRACHTIO_HOST) {
   });
 }
 else {
-  logger.info(`listening for drachtio requests on port ${process.env.DRACHTIO_PORT}`);
-  srf.listen({port: process.env.DRACHTIO_PORT, secret: process.env.DRACHTIO_SECRET});
+  logger.info(`listening for drachtio requests on port ${DRACHTIO_PORT}`);
+  srf.listen({port: DRACHTIO_PORT, secret: DRACHTIO_SECRET});
 }
-if (process.env.NODE_ENV === 'test') {
+if (NODE_ENV === 'test') {
   srf.on('error', (err) => {
     logger.info(err, 'Error connecting to drachtio');
   });
@@ -82,20 +75,6 @@ srf.invite(async(req, res) => {
   session.exec();
 });
 
-// HTTP
-app.use(helmet());
-app.use(helmet.hidePoweredBy());
-app.use(express.urlencoded({ extended: true }));
-app.use(express.json());
-app.use('/', httpRoutes);
-app.use((err, req, res, next) => {
-  logger.error(err, 'burped error');
-  res.status(err.status || 500).json({msg: err.message});
-});
-const httpServer = app.listen(PORT);
-
-logger.info(`listening for HTTP requests on port ${PORT}, serviceUrl is ${srf.locals.serviceUrl}`);
-
 const sessionTracker = srf.locals.sessionTracker = require('./lib/session/session-tracker');
 sessionTracker.on('idle', () => {
   if (srf.locals.lifecycleEmitter.operationalState === LifeCycleEvents.ScaleIn) {
@@ -103,37 +82,57 @@ sessionTracker.on('idle', () => {
     srf.locals.lifecycleEmitter.scaleIn();
   }
 });
-
 const getCount = () => sessionTracker.count;
 const healthCheck = require('@jambonz/http-health-check');
-healthCheck({app, logger, path: '/', fn: getCount});
+let httpServer;
+
+const createHttpListener = require('./lib/utils/http-listener');
+createHttpListener(logger, srf)
+  .then(({server, app}) => {
+    httpServer = server;
+    healthCheck({app, logger, path: '/', fn: getCount});
+    return {server, app};
+  })
+  .catch((err) => {
+    logger.error(err, 'Error creating http listener');
+  });
+
 
 setInterval(() => {
   srf.locals.stats.gauge('fs.sip.calls.count', sessionTracker.count);
-}, 5000);
+}, 20000);
 
 const disconnect = () => {
   return new Promise ((resolve) => {
-    httpServer.on('close', resolve);
-    httpServer.close();
+    httpServer?.on('close', resolve);
+    httpServer?.close();
     srf.disconnect();
     srf.locals.mediaservers.forEach((ms) => ms.disconnect());
   });
 };
 
-process.on('SIGUSR2', handle);
 process.on('SIGTERM', handle);
 
 function handle(signal) {
   const {removeFromSet} = srf.locals.dbHelpers;
-  const setName = `${(process.env.JAMBONES_CLUSTER_ID || 'default')}:active-fs`;
-  logger.info(`got signal ${signal}, removing ${srf.locals.localSipAddress} from set ${setName}`);
-  removeFromSet(setName, srf.locals.localSipAddress);
-  removeFromSet(FS_UUID_SET_NAME, srf.locals.fsUUID);
   srf.locals.disabled = true;
+  logger.info(`got signal ${signal}`);
+  const setName = `${(JAMBONES_CLUSTER_ID || 'default')}:active-fs`;
+  if (setName && srf.locals.localSipAddress) {
+    logger.info(`got signal ${signal}, removing ${srf.locals.localSipAddress} from set ${setName}`);
+    removeFromSet(setName, srf.locals.localSipAddress);
+  }
+  removeFromSet(FS_UUID_SET_NAME, srf.locals.fsUUID);
+  if (K8S) {
+    srf.locals.lifecycleEmitter.operationalState = LifeCycleEvents.ScaleIn;
+  }
+  if (getCount() === 0) {
+    logger.info('no calls in progress, exiting');
+    process.exit(0);
+  }
 }
 
-if (process.env.JAMBONZ_CLEANUP_INTERVAL_MINS) {
+if (JAMBONZ_CLEANUP_INTERVAL_MINS) {
   const {clearFiles} = require('./lib/utils/cron-jobs');
 
   /* cleanup orphaned files or channels every so often */
@@ -143,7 +142,7 @@ if (process.env.JAMBONZ_CLEANUP_INTERVAL_MINS) {
     } catch (err) {
       logger.error({err}, 'app.js: error clearing files');
     }
-  }, 1000 * 60 * (process.env.JAMBONZ_CLEANUP_INTERVAL_MINS || 60));
+  }, getCleanupIntervalMins());
 }
 
 module.exports = {srf, logger, disconnect};

bin/k8s-pre-stop-hook.js

@@ -1,7 +1,7 @@
 #!/usr/bin/env node
 const bent = require('bent');
 const getJSON = bent('json');
-const PORT = process.env.HTTP_PORT || 3000;
+const {PORT} = require('../lib/config')
 
 const sleep = (ms) => {
   return new Promise((resolve) => setTimeout(resolve, ms));

data/example-voicemail-greetings.json

@@ -5,14 +5,11 @@
     "at the tone",
     "leave a message",
     "leave me a message",
-    "not available right now",
-    "not available to take your call",
+    "not available",
     "can't take your call",
-    "I will get back to you",
+    "will get back to you",
     "I'll get back to you",
-    "we will get back to you",
-    "we are unable",
-    "we are not available"
+    "we are unable"
   ],
   "es-ES": [
     "le pasamos la llamada",
@@ -48,5 +45,18 @@
     "ens posarem en contacto",
     "ara no estem disponibles",
     "no hi som"
+  ],
+  "de-DE": [
+    "nicht erreichbar",
+    "nnruf wurde weitergeleitet",
+    "beim piepsen",
+    "am ton",
+    "eine nachricht hinterlassen",
+    "hinterlasse mir eine Nachricht",
+    "nicht verfügbar",
+    "kann ihren anruf nicht entgegennehmen",
+    "wird sich bei Ihnen melden",
+    "ich melde mich bei dir",
+    "wir können nicht"
   ]
 }

lib/config.js

@@ -0,0 +1,195 @@
+const assert = require('assert');
+
+const checkEnvs = () => {
+  assert.ok(process.env.JAMBONES_MYSQL_HOST &&
+		process.env.JAMBONES_MYSQL_USER &&
+		process.env.JAMBONES_MYSQL_PASSWORD &&
+		process.env.JAMBONES_MYSQL_DATABASE, 'missing JAMBONES_MYSQL_XXX env vars');
+  assert.ok(process.env.DRACHTIO_PORT || process.env.DRACHTIO_HOST, 'missing DRACHTIO_PORT env var');
+  assert.ok(process.env.DRACHTIO_SECRET, 'missing DRACHTIO_SECRET env var');
+  assert.ok(process.env.JAMBONES_FREESWITCH, 'missing JAMBONES_FREESWITCH env var');
+  assert.ok(process.env.JAMBONES_REDIS_HOST, 'missing JAMBONES_REDIS_HOST env var');
+  assert.ok(process.env.JAMBONES_NETWORK_CIDR || process.env.K8S, 'missing JAMBONES_SUBNET env var');
+};
+
+const NODE_ENV = process.env.NODE_ENV;
+
+/* database mySQL */
+const JAMBONES_MYSQL_HOST = process.env.JAMBONES_MYSQL_HOST;
+const JAMBONES_MYSQL_USER = process.env.JAMBONES_MYSQL_USER;
+const JAMBONES_MYSQL_PASSWORD = process.env.JAMBONES_MYSQL_PASSWORD;
+const JAMBONES_MYSQL_DATABASE = process.env.JAMBONES_MYSQL_DATABASE;
+const JAMBONES_MYSQL_PORT = parseInt(process.env.JAMBONES_MYSQL_PORT, 10) || 3306;
+const JAMBONES_MYSQL_REFRESH_TTL = process.env.JAMBONES_MYSQL_REFRESH_TTL;
+const JAMBONES_MYSQL_CONNECTION_LIMIT = parseInt(process.env.JAMBONES_MYSQL_CONNECTION_LIMIT, 10) || 10;
+
+/* redis */
+const JAMBONES_REDIS_HOST = process.env.JAMBONES_REDIS_HOST;
+const JAMBONES_REDIS_PORT = parseInt(process.env.JAMBONES_REDIS_PORT, 10) || 6379;
+
+/* gather and hints */
+const JAMBONES_GATHER_EARLY_HINTS_MATCH = process.env.JAMBONES_GATHER_EARLY_HINTS_MATCH;
+const JAMBONZ_GATHER_EARLY_HINTS_MATCH = process.env.JAMBONZ_GATHER_EARLY_HINTS_MATCH;
+const JAMBONES_GATHER_CLEAR_GLOBAL_HINTS_ON_EMPTY_HINTS = process.env.JAMBONES_GATHER_CLEAR_GLOBAL_HINTS_ON_EMPTY_HINTS;
+
+const SMPP_URL = process.env.SMPP_URL;
+
+/* drachtio */
+const DRACHTIO_PORT = process.env.DRACHTIO_PORT;
+const DRACHTIO_HOST = process.env.DRACHTIO_HOST;
+const DRACHTIO_SECRET = process.env.DRACHTIO_SECRET;
+
+/* freeswitch */
+const JAMBONES_API_BASE_URL = process.env.JAMBONES_API_BASE_URL;
+const JAMBONES_FREESWITCH = process.env.JAMBONES_FREESWITCH;
+const JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS = parseInt(process.env.JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS, 10)
+	|| 180;
+
+
+const JAMBONES_SBCS = process.env.JAMBONES_SBCS;
+
+/* websockets */
+const JAMBONES_WS_HANDSHAKE_TIMEOUT_MS = parseInt(process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS, 10) || 1500;
+const JAMBONES_WS_MAX_PAYLOAD = parseInt(process.env.JAMBONES_WS_MAX_PAYLOAD, 10) || 24 * 1024;
+
+const MAX_RECONNECTS = 5;
+const RESPONSE_TIMEOUT_MS = parseInt(process.env.JAMBONES_WS_API_MSG_RESPONSE_TIMEOUT, 10) || 5000;
+
+const JAMBONES_NETWORK_CIDR = process.env.JAMBONES_NETWORK_CIDR;
+const JAMBONES_TIME_SERIES_HOST = process.env.JAMBONES_TIME_SERIES_HOST;
+const JAMBONES_CLUSTER_ID = process.env.JAMBONES_CLUSTER_ID || 'default';
+const JAMBONES_ESL_LISTEN_ADDRESS = process.env.JAMBONES_ESL_LISTEN_ADDRESS;
+
+/* tracing */
+const JAMBONES_OTEL_ENABLED = process.env.JAMBONES_OTEL_ENABLED;
+const JAMBONES_OTEL_SERVICE_NAME = process.env.JAMBONES_OTEL_SERVICE_NAME || 'jambonz-feature-server';
+const OTEL_EXPORTER_JAEGER_AGENT_HOST = process.env.OTEL_EXPORTER_JAEGER_AGENT_HOST;
+const OTEL_EXPORTER_JAEGER_ENDPOINT = process.env.OTEL_EXPORTER_JAEGER_ENDPOINT;
+const OTEL_EXPORTER_ZIPKIN_URL = process.env.OTEL_EXPORTER_ZIPKIN_URL;
+const OTEL_EXPORTER_COLLECTOR_URL = process.env.OTEL_EXPORTER_COLLECTOR_URL;
+
+const JAMBONES_LOGLEVEL = process.env.JAMBONES_LOGLEVEL || 'info';
+const JAMBONES_INJECT_CONTENT = process.env.JAMBONES_INJECT_CONTENT;
+
+const PORT = parseInt(process.env.HTTP_PORT, 10) || 3000;
+const HTTP_PORT_MAX = parseInt(process.env.HTTP_PORT_MAX, 10);
+
+const K8S = process.env.K8S;
+const K8S_SBC_SIP_SERVICE_NAME = process.env.K8S_SBC_SIP_SERVICE_NAME;
+
+const JAMBONES_SUBNET = process.env.JAMBONES_SUBNET;
+
+/* clean up */
+const JAMBONZ_CLEANUP_INTERVAL_MINS = process.env.JAMBONZ_CLEANUP_INTERVAL_MINS;
+const getCleanupIntervalMins = () => {
+  const interval = parseInt(JAMBONZ_CLEANUP_INTERVAL_MINS, 10) || 60;
+  return 1000 * 60 * interval;
+};
+
+/* speech vendors */
+const AWS_REGION = process.env.AWS_REGION;
+const AWS_ACCESS_KEY_ID = process.env.AWS_ACCESS_KEY_ID;
+const AWS_SECRET_ACCESS_KEY = process.env.AWS_SECRET_ACCESS_KEY;
+const AWS_SNS_PORT = parseInt(process.env.AWS_SNS_PORT, 10) || 3001;
+const AWS_SNS_TOPIC_ARM = process.env.AWS_SNS_TOPIC_ARM;
+const AWS_SNS_PORT_MAX = parseInt(process.env.AWS_SNS_PORT_MAX, 10) || 3005;
+
+const GCP_JSON_KEY = process.env.GCP_JSON_KEY;
+
+const MICROSOFT_REGION = process.env.MICROSOFT_REGION;
+const MICROSOFT_API_KEY = process.env.MICROSOFT_API_KEY;
+
+const SONIOX_API_KEY = process.env.SONIOX_API_KEY;
+
+const DEEPGRAM_API_KEY = process.env.DEEPGRAM_API_KEY;
+
+const ANCHOR_MEDIA_ALWAYS = process.env.ANCHOR_MEDIA_ALWAYS;
+const VMD_HINTS_FILE = process.env.VMD_HINTS_FILE;
+
+/* security, secrets */
+const LEGACY_CRYPTO = !!process.env.LEGACY_CRYPTO;
+const JWT_SECRET = process.env.JWT_SECRET;
+const ENCRYPTION_SECRET = process.env.ENCRYPTION_SECRET;
+
+/* HTTP/1 pool dispatcher */
+const HTTP_POOL = process.env.HTTP_POOL && parseInt(process.env.HTTP_POOL);
+const HTTP_POOLSIZE = parseInt(process.env.HTTP_POOLSIZE, 10) || 10;
+const HTTP_PIPELINING = parseInt(process.env.HTTP_PIPELINING, 10) || 1;
+const HTTP_TIMEOUT = 10000;
+
+const OPTIONS_PING_INTERVAL = parseInt(process.env.OPTIONS_PING_INTERVAL, 10) || 30000;
+
+module.exports = {
+  JAMBONES_MYSQL_HOST,
+  JAMBONES_MYSQL_USER,
+  JAMBONES_MYSQL_PASSWORD,
+  JAMBONES_MYSQL_DATABASE,
+  JAMBONES_MYSQL_REFRESH_TTL,
+  JAMBONES_MYSQL_CONNECTION_LIMIT,
+  JAMBONES_MYSQL_PORT,
+
+  DRACHTIO_PORT,
+  DRACHTIO_HOST,
+  DRACHTIO_SECRET,
+
+  JAMBONES_GATHER_EARLY_HINTS_MATCH,
+  JAMBONZ_GATHER_EARLY_HINTS_MATCH,
+  JAMBONES_GATHER_CLEAR_GLOBAL_HINTS_ON_EMPTY_HINTS,
+  JAMBONES_FREESWITCH,
+  JAMBONES_REDIS_HOST,
+  JAMBONES_REDIS_PORT,
+  SMPP_URL,
+  JAMBONES_NETWORK_CIDR,
+  JAMBONES_API_BASE_URL,
+  JAMBONES_TIME_SERIES_HOST,
+  JAMBONES_INJECT_CONTENT,
+  JAMBONES_ESL_LISTEN_ADDRESS,
+  JAMBONES_SBCS,
+  JAMBONES_OTEL_ENABLED,
+  JAMBONES_OTEL_SERVICE_NAME,
+  OTEL_EXPORTER_JAEGER_AGENT_HOST,
+  OTEL_EXPORTER_JAEGER_ENDPOINT,
+  OTEL_EXPORTER_ZIPKIN_URL,
+  OTEL_EXPORTER_COLLECTOR_URL,
+
+  JAMBONES_LOGLEVEL,
+  JAMBONES_CLUSTER_ID,
+  PORT,
+  HTTP_PORT_MAX,
+  K8S,
+  K8S_SBC_SIP_SERVICE_NAME,
+  JAMBONES_SUBNET,
+  NODE_ENV,
+  JAMBONZ_CLEANUP_INTERVAL_MINS,
+  getCleanupIntervalMins,
+  checkEnvs,
+
+  AWS_REGION,
+  AWS_ACCESS_KEY_ID,
+  AWS_SECRET_ACCESS_KEY,
+  AWS_SNS_PORT,
+  AWS_SNS_TOPIC_ARM,
+  AWS_SNS_PORT_MAX,
+
+  ANCHOR_MEDIA_ALWAYS,
+  VMD_HINTS_FILE,
+  JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS,
+
+  LEGACY_CRYPTO,
+  JWT_SECRET,
+  ENCRYPTION_SECRET,
+  HTTP_POOL,
+  HTTP_POOLSIZE,
+  HTTP_PIPELINING,
+  HTTP_TIMEOUT,
+  OPTIONS_PING_INTERVAL,
+  RESPONSE_TIMEOUT_MS,
+  JAMBONES_WS_HANDSHAKE_TIMEOUT_MS,
+  JAMBONES_WS_MAX_PAYLOAD,
+  MAX_RECONNECTS,
+  GCP_JSON_KEY,
+  MICROSOFT_REGION,
+  MICROSOFT_API_KEY,
+  SONIOX_API_KEY,
+  DEEPGRAM_API_KEY
+};

lib/http-routes/api/create-call.js

@@ -3,7 +3,7 @@ const makeTask = require('../../tasks/make_task');
 const RestCallSession = require('../../session/rest-call-session');
 const CallInfo = require('../../session/call-info');
 const {CallDirection, CallStatus} = require('../../utils/constants');
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
 const SipError = require('drachtio-srf').SipError;
 const sysError = require('./error');
 const HttpRequestor = require('../../utils/http-requestor');
@@ -27,6 +27,7 @@ router.post('/', async(req, res) => {
     const target = restDial.to;
     const opts = {
       callingNumber: restDial.from,
+      ...(restDial.callerName && {callingName: restDial.callerName}),
       headers: req.body.headers || {}
     };
 
@@ -41,7 +42,8 @@ router.post('/', async(req, res) => {
       'X-Jambonz-Routing': target.type,
       'X-Jambonz-FS-UUID': srf.locals.fsUUID,
       'X-Call-Sid': callSid,
-      'X-Account-Sid': accountSid
+      'X-Account-Sid': accountSid,
+      ...(restDial.fromHost && {'X-Preferred-From-Host': restDial.fromHost})
     };
 
     switch (target.type) {
@@ -84,6 +86,20 @@ router.post('/', async(req, res) => {
       }
     }
 
+    /**
+     * trunk isn't specified,
+     * check if from-number matches any existing numbers on Jambonz
+     *  */
+    if (target.type === 'phone' && !target.trunk) {
+      const {lookupCarrierByPhoneNumber} = dbUtils(this.logger, srf);
+      const voip_carrier_sid = await lookupCarrierByPhoneNumber(req.body.account_sid, restDial.from);
+      logger.info(
+        `createCall: selected ${voip_carrier_sid} for requested phone number: ${restDial.from || 'unspecified'})`);
+      if (voip_carrier_sid) {
+        opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
+      }
+    }
+
     /* create endpoint for outdial */
     const ms = getFreeswitch();
     if (!ms) throw new Error('no available Freeswitch for outbound call creation');
@@ -103,7 +119,7 @@ router.post('/', async(req, res) => {
       proxy: `sip:${sbcAddress}`,
       localSdp: ep.local.sdp
     });
-    if (target.auth) opts.auth = this.target.auth;
+    if (target.auth) opts.auth = target.auth;
 
 
     /**
@@ -135,7 +151,7 @@ router.post('/', async(req, res) => {
     }
     else if (!app.notifier) {
       logger.debug('creating null call status hook');
-      app.notifier = {request: () => {}};
+      app.notifier = {request: () => {}, close: () => {}};
     }
 
     /* now launch the outdial */

lib/http-routes/api/create-message.js

@@ -2,7 +2,7 @@ const router = require('express').Router();
 const CallInfo = require('../../session/call-info');
 const {CallDirection} = require('../../utils/constants');
 const SmsSession = require('../../session/sms-call-session');
-const normalizeJambones = require('../../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const makeTask = require('../../tasks/make_task');
 
 router.post('/:sid', async(req, res) => {

lib/http-routes/api/messaging.js

@@ -4,7 +4,7 @@ const WsRequestor = require('../../utils/ws-requestor');
 const CallInfo = require('../../session/call-info');
 const {CallDirection} = require('../../utils/constants');
 const SmsSession = require('../../session/sms-call-session');
-const normalizeJambones = require('../../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const {TaskPreconditions} = require('../../utils/constants');
 const makeTask = require('../../tasks/make_task');
 
@@ -34,6 +34,7 @@ router.post('/:partner', async(req, res) => {
     carrier: req.params.partner,
     messageSid: app.messageSid,
     accountSid: app.accountSid,
+    serviceProviderSid: account.service_provider_sid,
     applicationSid: app.applicationSid,
     from: req.body.from,
     to: req.body.to,

lib/middleware.js

@@ -1,4 +1,4 @@
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
 const {CallDirection, AllowedSipRecVerbs} = require('./utils/constants');
 const {parseSiprecPayload} = require('./utils/siprec-utils');
 const CallInfo = require('./session/call-info');
@@ -6,10 +6,13 @@ const HttpRequestor = require('./utils/http-requestor');
 const WsRequestor = require('./utils/ws-requestor');
 const makeTask = require('./tasks/make_task');
 const parseUri = require('drachtio-srf').parseUri;
-const normalizeJambones = require('./utils/normalize-jambones');
+const { normalizeJambones }  = require('@jambonz/verb-specifications');
 const dbUtils = require('./utils/db-utils');
 const RootSpan = require('./utils/call-tracer');
 const listTaskNames = require('./utils/summarize-tasks');
+const {
+  JAMBONES_MYSQL_REFRESH_TTL,
+} = require('./config');
 
 module.exports = function(srf, logger) {
   const {
@@ -27,7 +30,11 @@ module.exports = function(srf, logger) {
 
   function initLocals(req, res, next) {
     const callId = req.get('Call-ID');
-    logger.info({callId}, 'new incoming call');
+    logger.info({
+      callId,
+      callingNumber: req.callingNumber,
+      calledNumber: req.calledNumber
+    }, 'new incoming call');
     if (!req.has('X-Account-Sid')) {
       logger.info('getAccountDetails - rejecting call due to missing X-Account-Sid header');
       return res.send(500);
@@ -42,7 +49,16 @@ module.exports = function(srf, logger) {
     }
     if (req.has('X-Authenticated-User')) req.locals.originatingUser = req.get('X-Authenticated-User');
     if (req.has('X-MS-Teams-Tenant-FQDN')) req.locals.msTeamsTenant = req.get('X-MS-Teams-Tenant-FQDN');
-
+    if (req.has('X-Cisco-Recording-Participant')) {
+      const ciscoParticipants = req.get('X-Cisco-Recording-Participant');
+      const regex = /sip:[\d]+@[\d]+\.[\d]+\.[\d]+\.[\d]+/g;
+      const sipURIs = ciscoParticipants.match(regex);
+      logger.info(`X-Cisco-Recording-Participant : ${sipURIs} `);
+      if (sipURIs && sipURIs.length > 0) {
+        req.locals.calledNumber = sipURIs[0];
+        req.locals.callingNumber = sipURIs[1];
+      }
+    }
     next();
   }
 
@@ -90,8 +106,10 @@ module.exports = function(srf, logger) {
           .find((p) => p.type === 'application/sdp')
           .content;
         const {sdp1, sdp2, ...metadata} = await parseSiprecPayload(req, logger);
-        req.locals.calledNumber = metadata.caller.number;
-        req.locals.callingNumber = metadata.callee.number;
+        if (!req.locals.calledNumber && !req.locals.calledNumber) {
+          req.locals.calledNumber = metadata.caller.number;
+          req.locals.callingNumber = metadata.callee.number;
+        }
         req.locals = {
           ...req.locals,
           siprec: {
@@ -118,6 +136,7 @@ module.exports = function(srf, logger) {
     const {span} = rootSpan.startChildSpan('lookupAccountDetails');
     try {
       req.locals.accountInfo = await lookupAccountDetails(account_sid);
+      req.locals.service_provider_sid = req.locals.accountInfo?.account?.service_provider_sid;
       span.end();
       if (!req.locals.accountInfo.account.is_active) {
         logger.info(`Account is inactive or suspended ${account_sid}`);
@@ -224,29 +243,33 @@ module.exports = function(srf, logger) {
       * create a requestor that we will use for all http requests we make during the call.
       * also create a notifier for call status events (if not needed, its a no-op).
       */
+
+      /* allow for caching data - when caching treat retrieved data as immutable */
+      const app2 = JAMBONES_MYSQL_REFRESH_TTL ? JSON.parse(JSON.stringify(app)) : app;
       if ('WS' === app.call_hook?.method ||
         app.call_hook?.url.startsWith('ws://') || app.call_hook?.url.startsWith('wss://')) {
-        app.requestor = new WsRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret) ;
-        app.notifier = app.requestor;
-        app.call_hook.method = 'WS';
+        const requestor = new WsRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret) ;
+        app2.requestor = requestor;
+        app2.notifier = requestor;
+        app2.call_hook.method = 'WS';
       }
       else {
-        app.requestor = new HttpRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret);
-        if (app.call_status_hook) app.notifier = new HttpRequestor(logger, account_sid, app.call_status_hook,
+        app2.requestor = new HttpRequestor(logger, account_sid, app.call_hook, accountInfo.account.webhook_secret);
+        if (app.call_status_hook) app2.notifier = new HttpRequestor(logger, account_sid, app.call_status_hook,
           accountInfo.account.webhook_secret);
-        else app.notifier = {request: () => {}};
+        else app2.notifier = {request: () => {}};
       }
 
-      req.locals.application = app;
-      const obj = Object.assign({}, app);
-      delete obj.requestor;
-      delete obj.notifier;
+      req.locals.application = app2;
+
       // eslint-disable-next-line no-unused-vars
-      const {call_hook, call_status_hook, ...appInfo} = obj;  // mask sensitive data like user/pass on webhook
-      logger.info({app: appInfo}, `retrieved application for incoming call to ${req.locals.calledNumber}`);
+      const {call_hook, call_status_hook, ...appInfo} = app;  // mask sensitive data like user/pass on webhook
+      // eslint-disable-next-line no-unused-vars
+      const {requestor, notifier, ...loggable} = appInfo;
+      logger.info({app: loggable}, `retrieved application for incoming call to ${req.locals.calledNumber}`);
       req.locals.callInfo = new CallInfo({
         req,
-        app,
+        app: app2,
         direction: CallDirection.Inbound,
         traceId: rootSpan.traceId
       });
@@ -266,38 +289,45 @@ module.exports = function(srf, logger) {
     const {rootSpan, siprec, application:app} = req.locals;
     let span;
     try {
-      if (app.tasks && !process.env.JAMBONES_MYSQL_REFRESH_TTL) {
+      if (app.tasks && !JAMBONES_MYSQL_REFRESH_TTL) {
         app.tasks = normalizeJambones(logger, app.tasks).map((tdata) => makeTask(logger, tdata));
         if (0 === app.tasks.length) throw new Error('no application provided');
         return next();
       }
       /* retrieve the application to execute for this inbound call */
-      const params = Object.assign(['POST', 'WS'].includes(app.call_hook.method) ? {sip: req.msg} : {},
-        req.locals.callInfo, {
-          defaults: {
-            synthesizer: {
-              vendor: app.speech_synthesis_vendor,
-              language: app.speech_synthesis_language,
-              voice: app.speech_synthesis_voice
-            },
-            recognizer: {
-              vendor: app.speech_recognizer_vendor,
-              language: app.speech_recognizer_language
+      let json;
+      if (app.app_json) {
+        json = JSON.parse(app.app_json);
+      } else {
+        const params = Object.assign(['POST', 'WS'].includes(app.call_hook.method) ? { sip: req.msg } : {},
+          req.locals.callInfo,
+          { service_provider_sid: req.locals.service_provider_sid },
+          {
+            defaults: {
+              synthesizer: {
+                vendor: app.speech_synthesis_vendor,
+                language: app.speech_synthesis_language,
+                voice: app.speech_synthesis_voice
+              },
+              recognizer: {
+                vendor: app.speech_recognizer_vendor,
+                language: app.speech_recognizer_language
+              }
             }
-          }
-        });
-      logger.debug({params}, 'sending initial webhook');
-      const obj = rootSpan.startChildSpan('performAppWebhook');
-      span = obj.span;
-      const b3 = rootSpan.getTracingPropagation();
-      const httpHeaders = b3 && {b3};
-      const json = await app.requestor.request('session:new', app.call_hook, params, httpHeaders);
+          });
+        logger.debug({ params }, 'sending initial webhook');
+        const obj = rootSpan.startChildSpan('performAppWebhook');
+        span = obj.span;
+        const b3 = rootSpan.getTracingPropagation();
+        const httpHeaders = b3 && { b3 };
+        json = await app.requestor.request('session:new', app.call_hook, params, httpHeaders);
+      }
       app.tasks = normalizeJambones(logger, json).map((tdata) => makeTask(logger, tdata));
-      span.setAttributes({
+      span?.setAttributes({
         'http.statusCode': 200,
         'app.tasks': listTaskNames(app.tasks)
       });
-      span.end();
+      span?.end();
       if (0 === app.tasks.length) throw new Error('no application provided');
 
       if (siprec) {

lib/session/call-info.js

@@ -1,6 +1,7 @@
 const {CallDirection, CallStatus} = require('../utils/constants');
 const parseUri = require('drachtio-srf').parseUri;
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
+const {JAMBONES_API_BASE_URL} = require('../config');
 /**
  * @classdesc Represents the common information for all calls
  * that is provided in call status webhooks
@@ -33,6 +34,23 @@ class CallInfo {
       this.callStatus = CallStatus.Trying;
       this.originatingSipIp = req.get('X-Forwarded-For');
       this.originatingSipTrunkName = req.get('X-Originating-Carrier');
+      const {siprec} = req.locals;
+      if (siprec) {
+        const caller = parseUri(req.locals.callingNumber);
+        const callee = parseUri(req.locals.calledNumber);
+        this.participants = [
+          {
+            participant: 'caller',
+            uriUser: caller?.user,
+            uriHost: caller?.host
+          },
+          {
+            participant: 'callee',
+            uriUser: callee?.user,
+            uriHost: callee?.host
+          }
+        ];
+      }
     }
     else if (opts.parentCallInfo) {
       // outbound call that is a child of an existing call
@@ -129,8 +147,8 @@ class CallInfo {
       Object.assign(obj, {customerData: this._customerData});
     }
 
-    if (process.env.JAMBONES_API_BASE_URL) {
-      Object.assign(obj, {apiBaseUrl: process.env.JAMBONES_API_BASE_URL});
+    if (JAMBONES_API_BASE_URL) {
+      Object.assign(obj, {apiBaseUrl: JAMBONES_API_BASE_URL});
     }
     if (this.publicIp) {
       Object.assign(obj, {fsPublicIp: this.publicIp});

lib/session/call-session.js

@@ -13,10 +13,14 @@ const moment = require('moment');
 const assert = require('assert');
 const sessionTracker = require('./session-tracker');
 const makeTask = require('../tasks/make_task');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const listTaskNames = require('../utils/summarize-tasks');
 const HttpRequestor = require('../utils/http-requestor');
 const WsRequestor = require('../utils/ws-requestor');
+const {
+  JAMBONES_INJECT_CONTENT,
+  AWS_REGION
+} = require('../config');
 const BADPRECONDITIONS = 'preconditions not met';
 const CALLER_CANCELLED_ERR_MSG = 'Response not sent due to unknown transaction';
 
@@ -60,9 +64,20 @@ class CallSession extends Emitter {
     this.notifiedComplete = false;
     this.rootSpan = rootSpan;
 
+    this._origRecognizerSettings = {
+      vendor: this.application?.speech_recognizer_vendor,
+      language: this.application?.speech_recognizer_language,
+    };
+    this._origSynthesizerSettings = {
+      vendor: this.application?.speech_synthesis_vendor,
+      language: this.application?.speech_synthesis_language,
+      voice: this.application?.speech_synthesis_voice,
+    };
+
     assert(rootSpan);
 
     this._recordState = RecordState.RecordingOff;
+    this._notifyEvents = false;
 
     this.tmpFiles = new Set();
 
@@ -81,8 +96,18 @@ class CallSession extends Emitter {
 
     this._pool = srf.locals.dbHelpers.pool;
 
+    const handover = (newRequestor) => {
+      this.logger.info(`handover to new base url ${newRequestor.url}`);
+      this.requestor.removeAllListeners();
+      this.application.requestor = newRequestor;
+      this.requestor.on('command', this._onCommand.bind(this));
+      this.requestor.on('connection-dropped', this._onWsConnectionDropped.bind(this));
+      this.requestor.on('handover', handover.bind(this));
+    };
+
     this.requestor.on('command', this._onCommand.bind(this));
     this.requestor.on('connection-dropped', this._onWsConnectionDropped.bind(this));
+    this.requestor.on('handover', handover.bind(this));
   }
 
   /**
@@ -103,6 +128,10 @@ class CallSession extends Emitter {
     return this.callInfo.applicationSid;
   }
 
+  get callStatus() {
+    return this.callInfo.callStatus;
+  }
+
   /**
    * SIP call-id for the call
    */
@@ -255,12 +284,19 @@ class CallSession extends Emitter {
     return this.backgroundGatherTask;
   }
 
+  get isListenEnabled() {
+    return this.backgroundListenTask;
+  }
+
   get b3() {
     return this.rootSpan?.getTracingPropagation();
   }
 
   get recordState() { return this._recordState; }
 
+  get notifyEvents() { return this._notifyEvents; }
+  set notifyEvents(notify) { this._notifyEvents = !!notify; }
+
   set globalSttHints({hints, hintsBoost}) {
     this._globalSttHints = {hints, hintsBoost};
   }
@@ -298,6 +334,22 @@ class CallSession extends Emitter {
     return this._globalSttPunctuation !== undefined;
   }
 
+  resetRecognizer() {
+    this._globalSttHints = undefined;
+    this._globalSttPunctuation = undefined;
+    this._globalAltLanguages = undefined;
+    this.isContinuousAsr = false;
+    this.asrDtmfTerminationDigits = undefined;
+    this.speechRecognizerLanguage = this._origRecognizerSettings.language;
+    this.speechRecognizerVendor = this._origRecognizerSettings.vendor;
+  }
+
+  resetSynthesizer() {
+    this.speechSynthesisLanguage = this._origSynthesizerSettings.language;
+    this.speechSynthesisVendor = this._origSynthesizerSettings.vendor;
+    this.speechSynthesisVoice = this._origSynthesizerSettings.voice;
+  }
+
   async notifyRecordOptions(opts) {
     const {action} = opts;
     this.logger.debug({opts}, 'CallSession:notifyRecordOptions');
@@ -443,28 +495,90 @@ class CallSession extends Emitter {
     }
   }
 
+  async startBackgroundListen(opts) {
+    if (this.isListenEnabled) {
+      this.logger.info('CallSession:startBackgroundListen - listen is already enabled, ignoring request');
+      return;
+    }
+    try {
+      this.logger.debug({opts}, 'CallSession:startBackgroundListen');
+      const t = normalizeJambones(this.logger, [opts]);
+      this.backgroundListenTask = makeTask(this.logger, t[0]);
+      const resources = await this._evaluatePreconditions(this.backgroundListenTask);
+      const {span, ctx} = this.rootSpan.startChildSpan(`background-gather:${this.backgroundListenTask.summary}`);
+      this.backgroundListenTask.span = span;
+      this.backgroundListenTask.ctx = ctx;
+      this.backgroundListenTask.exec(this, resources)
+        .then(() => {
+          this.logger.info('CallSession:startBackgroundListen: listen completed');
+          this.backgroundListenTask && this.backgroundListenTask.removeAllListeners();
+          this.backgroundListenTask && this.backgroundListenTask.span.end();
+          this.backgroundListenTask = null;
+          return;
+        })
+        .catch((err) => {
+          this.logger.info({err}, 'CallSession:startBackgroundListen: listen threw error');
+          this.backgroundListenTask && this.backgroundListenTask.removeAllListeners();
+          this.backgroundListenTask && this.backgroundListenTask.span.end();
+          this.backgroundListenTask = null;
+        });
+    } catch (err) {
+      this.logger.info({err, opts}, 'CallSession:startBackgroundListen - Error creating listen task');
+    }
+  }
+
+  async stopBackgroundListen() {
+    try {
+      if (this.backgroundListenTask) {
+        this.backgroundListenTask.removeAllListeners();
+        this.backgroundListenTask.kill().catch(() => {});
+      }
+    } catch (err) {
+      this.logger.info({err}, 'CallSession:stopBackgroundListen - Error stopping listen task');
+    }
+    this.backgroundListenTask = null;
+  }
+
   async enableBotMode(gather, autoEnable) {
     try {
       const t = normalizeJambones(this.logger, [gather]);
-      this.backgroundGatherTask = makeTask(this.logger, t[0]);
+      const task = makeTask(this.logger, t[0]);
+
+      if (this.isBotModeEnabled) {
+        const currInput = this.backgroundGatherTask.input;
+        const newInput = task.input;
+        if (JSON.stringify(currInput) === JSON.stringify(newInput)) {
+          this.logger.info('CallSession:enableBotMode - bot mode currently enabled, ignoring request to start again');
+          return;
+        }
+        else {
+          this.logger.info({currInput, newInput},
+            'CallSession:enableBotMode - restarting background gather to apply new input type');
+          this.backgroundGatherTask.sticky = false;
+          await this.disableBotMode();
+        }
+      }
+      this.backgroundGatherTask = task;
       this._bargeInEnabled = true;
       this.backgroundGatherTask
-        .once('dtmf', this._clearTasks.bind(this))
-        .once('vad', this._clearTasks.bind(this))
-        .once('transcription', this._clearTasks.bind(this))
-        .once('timeout', this._clearTasks.bind(this));
+        .once('dtmf', this._clearTasks.bind(this, this.backgroundGatherTask))
+        .once('vad', this._clearTasks.bind(this, this.backgroundGatherTask))
+        .once('transcription', this._clearTasks.bind(this, this.backgroundGatherTask))
+        .once('timeout', this._clearTasks.bind(this, this.backgroundGatherTask));
       this.logger.info({gather}, 'CallSession:enableBotMode - starting background gather');
       const resources = await this._evaluatePreconditions(this.backgroundGatherTask);
       const {span, ctx} = this.rootSpan.startChildSpan(`background-gather:${this.backgroundGatherTask.summary}`);
       this.backgroundGatherTask.span = span;
       this.backgroundGatherTask.ctx = ctx;
+      this.backgroundGatherTask.sticky = autoEnable;
       this.backgroundGatherTask.exec(this, resources)
         .then(() => {
           this.logger.info('CallSession:enableBotMode: gather completed');
           this.backgroundGatherTask && this.backgroundGatherTask.removeAllListeners();
           this.backgroundGatherTask && this.backgroundGatherTask.span.end();
+          const sticky = this.backgroundGatherTask?.sticky;
           this.backgroundGatherTask = null;
-          if (autoEnable && !this.callGone && !this._stopping && this._bargeInEnabled) {
+          if (sticky && !this.callGone && !this._stopping && this._bargeInEnabled) {
             this.logger.info('CallSession:enableBotMode: restarting background gather');
             setImmediate(() => this.enableBotMode(gather, true));
           }
@@ -480,12 +594,12 @@ class CallSession extends Emitter {
       this.logger.info({err, gather}, 'CallSession:enableBotMode - Error creating gather task');
     }
   }
-  disableBotMode() {
+  async disableBotMode() {
     this._bargeInEnabled = false;
     if (this.backgroundGatherTask) {
       try {
         this.backgroundGatherTask.removeAllListeners();
-        this.backgroundGatherTask.kill().catch((err) => {});
+        await this.backgroundGatherTask.kill();
       } catch (err) {}
       this.backgroundGatherTask = null;
     }
@@ -542,7 +656,7 @@ class CallSession extends Emitter {
             speech_credential_sid: credential.speech_credential_sid,
             accessKeyId: credential.access_key_id,
             secretAccessKey: credential.secret_access_key,
-            region: credential.aws_region || process.env.AWS_REGION
+            region: credential.aws_region || AWS_REGION
           };
         }
         else if ('microsoft' === vendor) {
@@ -551,7 +665,9 @@ class CallSession extends Emitter {
             api_key: credential.api_key,
             region: credential.region,
             use_custom_stt: credential.use_custom_stt,
-            custom_stt_endpoint: credential.custom_stt_endpoint
+            custom_stt_endpoint: credential.custom_stt_endpoint,
+            use_custom_tts: credential.use_custom_tts,
+            custom_tts_endpoint: credential.custom_tts_endpoint
           };
         }
         else if ('wellsaid' === vendor) {
@@ -560,6 +676,50 @@ class CallSession extends Emitter {
             api_key: credential.api_key
           };
         }
+        else if ('nuance' === vendor) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            client_id: credential.client_id,
+            secret: credential.secret,
+            nuance_tts_uri: credential.nuance_tts_uri,
+            nuance_stt_uri: credential.nuance_stt_uri
+          };
+        }
+        else if ('deepgram' === vendor) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            api_key: credential.api_key
+          };
+        }
+        else if ('soniox' === vendor) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            api_key: credential.api_key
+          };
+        }
+        else if ('ibm' === vendor) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            tts_api_key: credential.tts_api_key,
+            tts_region: credential.tts_region,
+            stt_api_key: credential.stt_api_key,
+            stt_region: credential.stt_region
+          };
+        }
+        else if ('nvidia' === vendor) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            riva_server_uri: credential.riva_server_uri
+          };
+        }
+        else if (vendor.startsWith('custom:')) {
+          return {
+            speech_credential_sid: credential.speech_credential_sid,
+            auth_token: credential.auth_token,
+            custom_stt_url: credential.custom_stt_url,
+            custom_tts_url: credential.custom_tts_url
+          };
+        }
       }
       else {
         writeAlerts({
@@ -584,16 +744,24 @@ class CallSession extends Emitter {
       const stackNum = this.stackIdx;
       const task = this.tasks.shift();
       this.logger.info(`CallSession:exec starting task #${stackNum}:${taskNum}: ${task.name}`);
+      this._notifyTaskStatus(task, {event: 'starting'});
       try {
         const resources = await this._evaluatePreconditions(task);
+        let skip = false;
         this.currentTask = task;
         if (TaskName.Gather === task.name && this.isBotModeEnabled) {
-          const timeout = task.timeout;
-          this.logger.info(`CallSession:exec skipping #${stackNum}:${taskNum}: ${task.name}`);
-          this.backgroundGatherTask.updateTimeout(timeout);
+          if (this.backgroundGatherTask.updateTaskInProgress(task) !== false) {
+            this.logger.info(`CallSession:exec skipping #${stackNum}:${taskNum}: ${task.name}`);
+            skip = true;
+          }
+          else {
+            this.logger.info('CallSession:exec disabling bot mode to start gather with new options');
+            await this.disableBotMode();
+          }
         }
-        else {
+        if (!skip) {
           const {span, ctx} = this.rootSpan.startChildSpan(`verb:${task.summary}`);
+          span.setAttributes({'verb.summary': task.summary});
           task.span = span;
           task.ctx = ctx;
           await task.exec(this, resources);
@@ -601,6 +769,7 @@ class CallSession extends Emitter {
         }
         this.currentTask = null;
         this.logger.info(`CallSession:exec completed task #${stackNum}:${taskNum}: ${task.name}`);
+        this._notifyTaskStatus(task, {event: 'finished'});
       } catch (err) {
         task.span?.end();
         this.currentTask = null;
@@ -613,20 +782,23 @@ class CallSession extends Emitter {
         }
       }
 
-      if (0 === this.tasks.length && this.hasStableDialog && this.requestor instanceof WsRequestor) {
-        let span;
+      if (0 === this.tasks.length && this.requestor instanceof WsRequestor && !this.callGone) {
+        //let span;
         try {
-          const {span} = this.rootSpan.startChildSpan('waiting for commands');
-          const {reason, queue, command} = await this._awaitCommandsOrHangup();
+          //const {span} = this.rootSpan.startChildSpan('waiting for commands');
+          //const {reason, queue, command} = await this._awaitCommandsOrHangup();
+          /*
           span.setAttributes({
             'completion.reason': reason,
             'async.request.queue': queue,
             'async.request.command': command
           });
           span.end();
-          if (!this.hasStableDialog || this.callGone) break;
+          */
+          await this._awaitCommandsOrHangup();
+          if (this.callGone) break;
         } catch (err) {
-          span.end();
+          //span.end();
           this.logger.info(err, 'CallSession:exec - error waiting for new commands');
           break;
         }
@@ -646,7 +818,6 @@ class CallSession extends Emitter {
 
   trackTmpFile(path) {
     // TODO: don't add if its already in the list (should we make it a set?)
-    this.logger.debug(`adding tmp file to track ${path}`);
     this.tmpFiles.add(path);
   }
 
@@ -983,14 +1154,32 @@ class CallSession extends Emitter {
     }
   }
 
-  kill() {
+  kill(onBackgroundGatherBargein = false) {
     if (this.isConfirmCallSession) this.logger.debug('CallSession:kill (ConfirmSession)');
     else this.logger.info('CallSession:kill');
     if (this.currentTask) {
       this.currentTask.kill(this);
       this.currentTask = null;
     }
-    this.tasks = [];
+    if (onBackgroundGatherBargein) {
+      /* search for a config with bargein disabled */
+      while (this.tasks.length) {
+        const t = this.tasks[0];
+        if (t.name === TaskName.Config && t.bargeIn?.enable === false) {
+          /* found it, clear to that point and remove the disable
+            because we likely already received a partial transcription
+            and we don't want to kill the background gather before we
+            get the full transcription.
+          */
+          delete t.bargeIn.enable;
+          this._bargeInEnabled = false;
+          this.logger.info('CallSession:kill - found bargein disabled in the stack, clearing to that point');
+          break;
+        }
+        this.tasks.shift();
+      }
+    }
+    else this.tasks = [];
     this.taskIdx = 0;
   }
 
@@ -1003,14 +1192,14 @@ class CallSession extends Emitter {
   _injectTasks(newTasks) {
     const gatherPos = this.tasks.map((t) => t.name).indexOf(TaskName.Gather);
     const currentlyExecutingGather = this.currentTask?.name === TaskName.Gather;
-
+    /*
     this.logger.debug({
       currentTaskList: listTaskNames(this.tasks),
       newContent: listTaskNames(newTasks),
       currentlyExecutingGather,
       gatherPos
     }, 'CallSession:_injectTasks - starting');
-
+    */
     const killGather = () => {
       this.logger.debug('CallSession:_injectTasks - killing current gather because we have new content');
       this.currentTask.kill(this);
@@ -1019,10 +1208,11 @@ class CallSession extends Emitter {
     if (-1 === gatherPos) {
       /* no gather in the stack  simply append tasks */
       this.tasks.push(...newTasks);
+      /*
       this.logger.debug({
         updatedTaskList: listTaskNames(this.tasks)
       }, 'CallSession:_injectTasks - completed (simple append)');
-
+      */
       /* we do need to kill the current gather if we are executing one */
       if (currentlyExecutingGather) killGather();
       return;
@@ -1038,7 +1228,7 @@ class CallSession extends Emitter {
   }
 
   _onCommand({msgid, command, call_sid, queueCommand, data}) {
-    this.logger.info({msgid, command, queueCommand}, 'CallSession:_onCommand - received command');
+    this.logger.info({msgid, command, queueCommand, data}, 'CallSession:_onCommand - received command');
     const resolution = {reason: 'received command', queue: queueCommand, command};
     switch (command) {
       case 'redirect':
@@ -1049,13 +1239,11 @@ class CallSession extends Emitter {
             this.logger.info({tasks: listTaskNames(t)}, 'CallSession:_onCommand new task list');
             this.replaceApplication(t);
           }
-          else if (process.env.JAMBONES_INJECT_CONTENT) {
-            this.logger.debug({tasks: listTaskNames(t)}, 'CallSession:_onCommand - queueing tasks (injecting content)');
+          else if (JAMBONES_INJECT_CONTENT) {
             this._injectTasks(t);
             this.logger.info({tasks: listTaskNames(this.tasks)}, 'CallSession:_onCommand - updated task list');
           }
           else {
-            this.logger.debug({tasks: listTaskNames(t)}, 'CallSession:_onCommand - queueing tasks');
             this.tasks.push(...t);
             this.logger.info({tasks: listTaskNames(this.tasks)}, 'CallSession:_onCommand - updated task list');
           }
@@ -1099,19 +1287,21 @@ class CallSession extends Emitter {
         this.logger.info(`CallSession:_onCommand - invalid command ${command}`);
     }
     if (this.wakeupResolver) {
-      this.logger.debug({resolution}, 'CallSession:_onCommand - got commands, waking up..');
+      //this.logger.debug({resolution}, 'CallSession:_onCommand - got commands, waking up..');
       this.wakeupResolver(resolution);
       this.wakeupResolver = null;
     }
+    /*
     else {
-      const {span} = this.rootSpan.startChildSpan('async command');
       const {queue, command} = resolution;
+      const {span} = this.rootSpan.startChildSpan(`recv cmd: ${command}`);
       span.setAttributes({
         'async.request.queue': queue,
         'async.request.command': command
       });
       span.end();
     }
+    */
   }
 
   _onWsConnectionDropped() {
@@ -1169,11 +1359,6 @@ class CallSession extends Emitter {
       });
       //ep.cs = this;
       this.ep = ep;
-      ep.set({
-        hangup_after_bridge: false,
-        park_after_bridge: true
-      }).catch((err) => this.logger.error({err}, 'Error setting park_after_bridge'));
-
       this.logger.debug(`allocated endpoint ${ep.uuid}`);
 
       this.ep.on('destroy', () => {
@@ -1246,7 +1431,6 @@ class CallSession extends Emitter {
       return;
     }
     this.ep = await this.ms.createEndpoint({remoteSdp: this.dlg.remote.sdp});
-    await this.ep.set('hangup_after_bridge', false);
 
     await this.dlg.modify(this.ep.local.sdp);
     this.logger.debug('CallSession:replaceEndpoint completed');
@@ -1274,6 +1458,7 @@ class CallSession extends Emitter {
     }
     this.tmpFiles.clear();
     this.requestor && this.requestor.close();
+    this.notifier && this.notifier.close();
 
     this.rootSpan && this.rootSpan.end();
   }
@@ -1335,9 +1520,15 @@ class CallSession extends Emitter {
   async _onReinvite(req, res) {
     try {
       if (this.ep) {
-        const newSdp = await this.ep.modify(req.body);
-        res.send(200, {body: newSdp});
-        this.logger.info({offer: req.body, answer: newSdp}, 'handling reINVITE');
+        if (this.isSipRecCallSession) {
+          this.logger.info('handling reINVITE for siprec call');
+          res.send(200, {body: this.ep.local.sdp});
+        }
+        else {
+          const newSdp = await this.ep.modify(req.body);
+          res.send(200, {body: newSdp});
+          this.logger.info({offer: req.body, answer: newSdp}, 'handling reINVITE');
+        }
       }
       else if (this.currentTask && this.currentTask.name === TaskName.Dial) {
         this.logger.info('handling reINVITE after media has been released');
@@ -1383,7 +1574,6 @@ class CallSession extends Emitter {
     }
     if (!this.ep) {
       this.ep = await this.ms.createEndpoint({remoteSdp: this.req.body});
-      await this.ep.set('hangup_after_bridge', false);
     }
     return {ms: this.ms, ep: this.ep};
   }
@@ -1397,7 +1587,7 @@ class CallSession extends Emitter {
       const pp = this._pool.promise();
       try {
         this.logger.info({accountSid: this.accountSid}, 'performQueueWebhook: looking up account');
-        const [r] = await pp.query(sqlRetrieveQueueEventHook, this.accountSid);
+        const [r] = await pp.query(sqlRetrieveQueueEventHook, [this.accountSid]);
         if (0 === r.length) {
           this.logger.info({accountSid: this.accountSid}, 'performQueueWebhook: no webhook provisioned');
           this.queueEventHookRequestor = null;
@@ -1556,7 +1746,7 @@ class CallSession extends Emitter {
    * @param {number} sipStatus - current sip status
    * @param {number} [duration] - duration of a completed call, in seconds
    */
-  _notifyCallStatusChange({callStatus, sipStatus, sipReason, duration}) {
+  async _notifyCallStatusChange({callStatus, sipStatus, sipReason, duration}) {
     if (this.callMoved) return;
 
     /* race condition: we hang up at the same time as the caller */
@@ -1576,7 +1766,7 @@ class CallSession extends Emitter {
     try {
       const b3 = this.b3;
       const httpHeaders = b3 && {b3};
-      this.notifier.request('call:status', this.call_status_hook, this.callInfo.toJSON(), httpHeaders);
+      await this.notifier.request('call:status', this.call_status_hook, this.callInfo.toJSON(), httpHeaders);
       span.end();
     } catch (err) {
       span.end();
@@ -1589,6 +1779,25 @@ class CallSession extends Emitter {
       .catch((err) => this.logger.error(err, 'redis error'));
   }
 
+  /**
+   * notifyTaskError - only used when websocket connection is used instead of webhooks
+   */
+
+  _notifyTaskError(obj) {
+    if (this.requestor instanceof WsRequestor) {
+      this.requestor.request('jambonz:error', '/error', obj)
+        .catch((err) => this.logger.debug({err}, 'CallSession:_notifyTaskError - Error sending'));
+    }
+  }
+
+  _notifyTaskStatus(task, evt) {
+    if (this.notifyEvents && this.requestor instanceof WsRequestor) {
+      const obj = {...evt, id: task.id, name: task.name};
+      this.requestor.request('verb:status', '/status', obj)
+        .catch((err) => this.logger.debug({err}, 'CallSession:_notifyTaskStatus - Error sending'));
+    }
+  }
+
   _awaitCommandsOrHangup() {
     assert(!this.wakeupResolver);
     return new Promise((resolve, reject) => {
@@ -1597,11 +1806,12 @@ class CallSession extends Emitter {
     });
   }
 
-  _clearTasks(evt) {
-    if (this.requestor instanceof WsRequestor) {
+  _clearTasks(backgroundGather, evt) {
+    if (this.requestor instanceof WsRequestor && !backgroundGather.cleared) {
       this.logger.info({evt}, 'CallSession:_clearTasks on event from background gather');
       try {
-        this.kill();
+        backgroundGather.cleared = true;
+        this.kill(true);
       } catch (err) {}
     }
   }

lib/session/rest-call-session.js

@@ -21,6 +21,10 @@ class RestCallSession extends CallSession {
     });
     this.req = req;
     this.ep = ep;
+    // keep restDialTask reference for closing AMD
+    if (tasks.length) {
+      this.restDialTask = tasks[0];
+    }
 
     this.on('callStatusChange', this._notifyCallStatusChange.bind(this));
     this._notifyCallStatusChange({
@@ -44,6 +48,10 @@ class RestCallSession extends CallSession {
    * This is invoked when the called party hangs up, in order to calculate the call duration.
    */
   _callerHungup() {
+    if (this.restDialTask) {
+      this.logger.info('RestCallSession: releasing AMD');
+      this.restDialTask.turnOffAmd();
+    }
     this.callInfo.callTerminationBy = 'caller';
     const duration = moment().diff(this.dlg.connectTime, 'seconds');
     this.emit('callStatusChange', {callStatus: CallStatus.Completed, duration});

lib/session/siprec-call-session.js

@@ -1,6 +1,7 @@
 const InboundCallSession = require('./inbound-call-session');
 const {createSipRecPayload} = require('../utils/siprec-utils');
 const {CallStatus} = require('../utils/constants');
+const {parseSiprecPayload} = require('../utils/siprec-utils');
 /**
  * @classdesc Subclass of InboundCallSession.  This represents a CallSession that is
  * established for an inbound SIPREC call.
@@ -16,6 +17,32 @@ class SipRecCallSession extends InboundCallSession {
     this.metadata = metadata;
   }
 
+  async _onReinvite(req, res) {
+    try {
+      this.logger.info(req.payload, 'SipRec Re-INVITE payload');
+      const {sdp1: reSdp1, sdp2: reSdp2, metadata: reMetadata} = await parseSiprecPayload(req, this.logger);
+      this.sdp1 = reSdp1;
+      this.sdp2 = reSdp2;
+      this.metadata = reMetadata;
+
+      if (this.ep && this.ep2) {
+        let remoteSdp = this.sdp1.replace(/sendonly/, 'sendrecv');
+        const newSdp1 = await this.ep.modify(remoteSdp);
+        remoteSdp = this.sdp2.replace(/sendonly/, 'sendrecv');
+        const newSdp2 = await this.ep2.modify(remoteSdp);
+        const combinedSdp = await createSipRecPayload(newSdp1, newSdp2, this.logger);
+        res.send(200, {body: combinedSdp});
+        this.logger.info({offer: req.body, answer: combinedSdp}, 'SipRec handling reINVITE');
+      }
+      else {
+        this.logger.info('got SipRec reINVITE but no endpoint and media has not been released');
+        res.send(488);
+      }
+    } catch (err) {
+      this.logger.error(err, 'Error handling reinvite');
+    }
+  }
+
   async answerSipRecCall() {
     try {
       this.ms = this.getMS();

lib/tasks/conference.js

@@ -2,7 +2,7 @@ const Task = require('./task');
 const Emitter = require('events');
 const ConfirmCallSession = require('../session/confirm-call-session');
 const {TaskName, TaskPreconditions, BONG_TONE} = require('../utils/constants');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const makeTask = require('./make_task');
 const bent = require('bent');
 const assert = require('assert');
@@ -108,6 +108,10 @@ class Conference extends Task {
   async kill(cs) {
     super.kill(cs);
     this.logger.info(`Conference:kill ${this.confName}`);
+    if (this._playSession) {
+      this._playSession.kill();
+      this._playSession = null;
+    }
     this.emitter.emit('kill');
     await this._doFinalMemberCheck(cs);
     if (this.ep && this.ep.connected) this.ep.conn.removeAllListeners('esl::event::CUSTOM::*') ;
@@ -427,13 +431,19 @@ class Conference extends Task {
         .catch((err) => this.logger.info({err}, 'Error deafing or undeafing participant'));
     }
 
+    if (wait_hook) {
+      if (this.wait_hook)
+        delete this.wait_hook.url;
+      this.wait_hook = {url: wait_hook};
+    }
+
     if (hookOnly && this._playSession) {
       this._playSession.kill();
       this._playSession = null;
     }
-    if (wait_hook && this.conf_hold_status === 'hold') {
+    if (this.wait_hook?.url && this.conf_hold_status === 'hold') {
       const {dlg} = cs;
-      this._doWaitHookWhileOnHold(cs, dlg, wait_hook);
+      this._doWaitHookWhileOnHold(cs, dlg, this.wait_hook);
     }
     else if (this.conf_hold_status !== 'hold' && this._playSession) {
       this._playSession.kill();
@@ -444,7 +454,9 @@ class Conference extends Task {
   async _doWaitHookWhileOnHold(cs, dlg, wait_hook) {
     do {
       try {
-        const tasks = await this._playHook(cs, dlg, wait_hook);
+        let tasks = [];
+        if (wait_hook.url)
+          tasks = await this._playHook(cs, dlg, wait_hook.url);
         if (0 === tasks.length) break;
       } catch (err) {
         if (!this.killed) {
@@ -571,6 +583,10 @@ class Conference extends Task {
    */
   _kicked(cs, dlg) {
     this.logger.info(`Conference:kicked - I was dropped from conference ${this.confName}, task is complete`);
+    if (this._playSession) {
+      this._playSession.kill();
+      this._playSession = null;
+    }
     this.replaceEndpointAndEnd(cs);
   }
 

lib/tasks/config.js

@@ -8,9 +8,14 @@ class TaskConfig extends Task {
       'synthesizer',
       'recognizer',
       'bargeIn',
-      'record'
+      'record',
+      'listen'
     ].forEach((k) => this[k] = this.data[k] || {});
 
+    if ('notifyEvents' in this.data) {
+      this.notifyEvents = !!this.data.notifyEvents;
+    }
+
     if (this.bargeIn.enable) {
       this.gatherOpts = {
         verb: 'gather',
@@ -25,8 +30,14 @@ class TaskConfig extends Task {
         if (this.bargeIn[k]) this.gatherOpts[k] = this.bargeIn[k];
       });
     }
+
+    if (this.data.reset) {
+      if (typeof this.data.reset === 'string') this.data.reset = [this.data.reset];
+    }
+    else this.data.reset = [];
+
     if (this.bargeIn.sticky) this.autoEnable = true;
-    this.preconditions = (this.bargeIn.enable || this.record?.action || this.data.amd) ?
+    this.preconditions = (this.bargeIn.enable || this.record?.action || this.listen?.url || this.data.amd) ?
       TaskPreconditions.Endpoint :
       TaskPreconditions.None;
   }
@@ -34,11 +45,16 @@ class TaskConfig extends Task {
   get name() { return TaskName.Config; }
 
   get hasSynthesizer() { return Object.keys(this.synthesizer).length; }
-
   get hasRecognizer() { return Object.keys(this.recognizer).length; }
+  get hasRecording() { return Object.keys(this.record).length; }
+  get hasListen() { return Object.keys(this.listen).length; }
 
   get summary() {
     const phrase = [];
+
+    /* reset recognizer and/or synthesizer to default values? */
+    if (this.data.reset.length) phrase.push(`reset ${this.data.reset.join(',')}`);
+
     if (this.bargeIn.enable) phrase.push('enable barge-in');
     if (this.hasSynthesizer) {
       const {vendor:v, language:l, voice} = this.synthesizer;
@@ -50,13 +66,23 @@ class TaskConfig extends Task {
       const s = `{${v},${l}}`;
       phrase.push(`set recognizer${s}`);
     }
+    if (this.hasRecording) phrase.push(this.record.action);
+    if (this.hasListen) {
+      phrase.push(this.listen.enable ? `listen ${this.listen.url}` : 'stop listen');
+    }
     if (this.data.amd) phrase.push('enable amd');
-    return  `${this.name}{${phrase.join(',')}`;
+    if (this.notifyEvents) phrase.push(`event notification ${this.notifyEvents ? 'on' : 'off'}`);
+    return `${this.name}{${phrase.join(',')}}`;
   }
 
   async exec(cs, {ep} = {}) {
     await super.exec(cs);
 
+    if (this.notifyEvents) {
+      this.logger.debug(`turning event notification ${this.notifyEvents ? 'on' : 'off'}`);
+      cs.notifyEvents = !!this.data.notifyEvents;
+    }
+
     if (this.data.amd) {
       this.startAmd = cs.startAmd;
       this.stopAmd = cs.stopAmd;
@@ -70,6 +96,11 @@ class TaskConfig extends Task {
       }
     }
 
+    this.data.reset.forEach((k) => {
+      if (k === 'synthesizer') cs.resetSynthesizer();
+      else if (k === 'recognizer') cs.resetRecognizer();
+    });
+
     if (this.hasSynthesizer) {
       cs.speechSynthesisVendor = this.synthesizer.vendor !== 'default'
         ? this.synthesizer.vendor
@@ -136,17 +167,31 @@ class TaskConfig extends Task {
         this.logger.info({err}, 'Config: error starting recording');
       }
     }
+    if (this.hasListen) {
+      const {enable, ...opts} = this.listen;
+      if (enable) {
+        this.logger.debug({opts}, 'Config: enabling listen');
+        cs.startBackgroundListen({verb: 'listen', ...opts});
+      } else {
+        this.logger.info('Config: disabling listen');
+        cs.stopBackgroundListen();
+      }
+    }
   }
 
   async kill(cs) {
     super.kill(cs);
-    if (this.ep && this.stopAmd) this.stopAmd(this.ep, this);
+    //if (this.ep && this.stopAmd) this.stopAmd(this.ep, this);
   }
 
   _onAmdEvent(cs, evt) {
     this.logger.info({evt}, 'Config:_onAmdEvent');
     const {actionHook} = this.data.amd;
-    this.performHook(cs, actionHook, evt);
+    this.performHook(cs, actionHook, evt)
+      .catch((err) => {
+        this.logger.error({err}, 'Config:_onAmdEvent - error calling actionHook');
+      });
+
   }
 }
 

lib/tasks/dial.js

@@ -15,6 +15,7 @@ const DtmfCollector = require('../utils/dtmf-collector');
 const dbUtils = require('../utils/db-utils');
 const debug = require('debug')('jambonz:feature-server');
 const {parseUri} = require('drachtio-srf');
+const {ANCHOR_MEDIA_ALWAYS} = require('../config');
 
 function parseDtmfOptions(logger, dtmfCapture) {
   let parentDtmfCollector, childDtmfCollector;
@@ -84,6 +85,7 @@ class TaskDial extends Task {
 
     this.earlyMedia = this.data.answerOnBridge === true;
     this.callerId = this.data.callerId;
+    this.callerName = this.data.callerName;
     this.dialMusic = this.data.dialMusic;
     this.headers = this.data.headers || {};
     this.method = this.data.method || 'POST';
@@ -134,10 +136,13 @@ class TaskDial extends Task {
   get name() { return TaskName.Dial; }
 
   get canReleaseMedia() {
-    return !process.env.ANCHOR_MEDIA_ALWAYS &&
-      !this.listenTask &&
-      !this.transcribeTask &&
-      !this.startAmd;
+    const keepAnchor = this.data.anchorMedia ||
+    ANCHOR_MEDIA_ALWAYS ||
+    this.listenTask ||
+    this.transcribeTask ||
+    this.startAmd;
+
+    return !keepAnchor;
   }
 
   get summary() {
@@ -394,20 +399,25 @@ class TaskDial extends Task {
     const {req, srf} = cs;
     const {getSBC} = srf.locals;
     const {lookupTeamsByAccount, lookupAccountBySid} = srf.locals.dbHelpers;
-    const {lookupCarrier} = dbUtils(this.logger, cs.srf);
+    const {lookupCarrier, lookupCarrierByPhoneNumber} = dbUtils(this.logger, cs.srf);
     const sbcAddress = this.proxy || getSBC();
     const teamsInfo = {};
     let fqdn;
 
     if (!sbcAddress) throw new Error('no SBC found for outbound call');
-    const opts = {
-      headers: req && req.has('X-CID') ? Object.assign(this.headers, {'X-CID': req.get('X-CID')}) : this.headers,
-      proxy: `sip:${sbcAddress}`,
-      callingNumber: this.callerId || req.callingNumber
+    this.headers = {
+      'X-Account-Sid': cs.accountSid,
+      ...(req && req.has('X-CID') && {'X-CID': req.get('X-CID')}),
+      ...(req && req.has('P-Asserted-Identity') && {'P-Asserted-Identity': req.get('P-Asserted-Identity')}),
+      // Put headers at the end to make sure opt.headers override all default behavior.
+      ...this.headers
     };
-    opts.headers = {
-      ...opts.headers,
-      'X-Account-Sid': cs.accountSid
+
+    const opts = {
+      headers: this.headers,
+      proxy: `sip:${sbcAddress}`,
+      callingNumber: this.callerId || req.callingNumber,
+      ...(this.callerName && {callingName: this.callerName})
     };
 
     const t = this.target.find((t) => t.type === 'teams');
@@ -455,6 +465,19 @@ class TaskDial extends Task {
           }
         }
 
+        /**
+         * trunk isn't specified,
+         * check if number matches any existing numbers
+         *  */
+        if (t.type === 'phone' && !t.trunk) {
+          const voip_carrier_sid = await lookupCarrierByPhoneNumber(req.body.account_sid, t.number);
+          this.logger.info(
+            `Dial:_attemptCalls: selected ${voip_carrier_sid} for requested phone number: ${t.number})`);
+          if (voip_carrier_sid) {
+            opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
+          }
+        }
+
         if (this.killed) return;
 
         const sd = placeCall({
@@ -689,7 +712,10 @@ class TaskDial extends Task {
   _onAmdEvent(cs, evt) {
     this.logger.info({evt}, 'Dial:_onAmdEvent');
     const {actionHook} = this.data.amd;
-    this.performHook(cs, actionHook, evt);
+    this.performHook(cs, actionHook, evt)
+      .catch((err) => {
+        this.logger.error({err}, 'Dial:_onAmdEvent - error calling actionHook');
+      });
   }
 }
 

lib/tasks/dialogflow/index.js

@@ -3,7 +3,7 @@ const {TaskName, TaskPreconditions} = require('../../utils/constants');
 const Intent = require('./intent');
 const DigitBuffer = require('./digit-buffer');
 const Transcription = require('./transcription');
-const normalizeJambones = require('../../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 
 class Dialogflow extends Task {
   constructor(logger, opts) {

lib/tasks/enqueue.js

@@ -1,7 +1,7 @@
 const Task = require('./task');
 const Emitter = require('events');
 const ConfirmCallSession = require('../session/confirm-call-session');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const makeTask = require('./make_task');
 const {TaskName, TaskPreconditions, QueueResults, KillReason} = require('../utils/constants');
 const bent = require('bent');

lib/tasks/gather.js

@@ -3,25 +3,31 @@ const {
   TaskName,
   TaskPreconditions,
   GoogleTranscriptionEvents,
+  NuanceTranscriptionEvents,
   AwsTranscriptionEvents,
-  AzureTranscriptionEvents
+  AzureTranscriptionEvents,
+  DeepgramTranscriptionEvents,
+  SonioxTranscriptionEvents,
+  IbmTranscriptionEvents,
+  NvidiaTranscriptionEvents,
+  JambonzTranscriptionEvents
 } = require('../utils/constants');
-
+const {
+  JAMBONES_GATHER_EARLY_HINTS_MATCH,
+  JAMBONZ_GATHER_EARLY_HINTS_MATCH,
+  JAMBONES_GATHER_CLEAR_GLOBAL_HINTS_ON_EMPTY_HINTS,
+} = require('../config');
 const makeTask = require('./make_task');
 const assert = require('assert');
-//const GATHER_STABILITY_THRESHOLD =  Number(process.env.JAMBONZ_GATHER_STABILITY_THRESHOLD || 0.7);
 
 const compileTranscripts = (logger, evt, arr) => {
-  //logger.debug({arr, evt}, 'compile transcripts');
   if (!Array.isArray(arr) || arr.length === 0) return;
   let t = '';
   for (const a of arr) {
-    //logger.debug(`adding ${a.alternatives[0].transcript}`);
     t += ` ${a.alternatives[0].transcript}`;
   }
   t += ` ${evt.alternatives[0].transcript}`;
   evt.alternatives[0].transcript = t.trim();
-  //logger.debug(`compiled transcript: ${evt.alternatives[0].transcript}`);
 };
 
 class TaskGather extends Task {
@@ -29,8 +35,20 @@ class TaskGather extends Task {
     super(logger, opts);
     this.preconditions = TaskPreconditions.Endpoint;
 
+    const {
+      setChannelVarsForStt,
+      normalizeTranscription,
+      removeSpeechListeners,
+      setSpeechCredentialsAtRuntime,
+      compileSonioxTranscripts
+    } = require('../utils/transcription-utils')(logger);
+    this.setChannelVarsForStt = setChannelVarsForStt;
+    this.normalizeTranscription = normalizeTranscription;
+    this.removeSpeechListeners = removeSpeechListeners;
+    this.compileSonioxTranscripts = compileSonioxTranscripts;
+
     [
-      'finishOnKey', 'hints', 'input', 'numDigits', 'minDigits', 'maxDigits',
+      'finishOnKey', 'input', 'numDigits', 'minDigits', 'maxDigits',
       'interDigitTimeout', 'partialResultHook', 'bargein', 'dtmfBargein',
       'speechTimeout', 'timeout', 'say', 'play'
     ].forEach((k) => this[k] = this.data[k]);
@@ -40,54 +58,31 @@ class TaskGather extends Task {
 
     /* timeout of zero means no timeout */
     this.timeout = this.timeout === 0 ? 0 : (this.timeout || 15) * 1000;
-    this.interim = !!this.partialResultHook || this.bargein;
+    this.interim = !!this.partialResultHook || this.bargein || (this.timeout > 0);
     this.listenDuringPrompt = this.data.listenDuringPrompt === false ? false : true;
-    this.minBargeinWordCount = this.data.minBargeinWordCount || 0;
+    this.minBargeinWordCount = this.data.minBargeinWordCount || 1;
     if (this.data.recognizer) {
       const recognizer = this.data.recognizer;
       this.vendor = recognizer.vendor;
       this.language = recognizer.language;
-      this.hints = recognizer.hints || [];
-      this.hintsBoost = recognizer.hintsBoost;
-      this.profanityFilter = recognizer.profanityFilter;
-      this.punctuation = !!recognizer.punctuation;
-      this.enhancedModel = !!recognizer.enhancedModel;
-      this.model = recognizer.model || 'command_and_search';
-      this.words = !!recognizer.words;
-      this.singleUtterance = recognizer.singleUtterance || true;
-      this.diarization = !!recognizer.diarization;
-      this.diarizationMinSpeakers = recognizer.diarizationMinSpeakers || 0;
-      this.diarizationMaxSpeakers = recognizer.diarizationMaxSpeakers || 0;
-      this.interactionType = recognizer.interactionType || 'unspecified';
-      this.naicsCode = recognizer.naicsCode || 0;
-      this.altLanguages = recognizer.altLanguages || [];
+
+      /* let credentials be supplied in the recognizer object at runtime */
+      this.sttCredentials = setSpeechCredentialsAtRuntime(recognizer);
 
       /* continuous ASR (i.e. compile transcripts until a special timeout or dtmf key) */
       this.asrTimeout = typeof recognizer.asrTimeout === 'number' ? recognizer.asrTimeout * 1000 : 0;
       if (this.asrTimeout > 0) this.asrDtmfTerminationDigit = recognizer.asrDtmfTerminationDigit;
       this.isContinuousAsr = this.asrTimeout > 0;
 
-      /* vad: if provided, we dont connect to recognizer until voice activity is detected */
-      const {enable, voiceMs = 0, mode = -1} = recognizer.vad || {};
-      this.vad = {enable, voiceMs, mode};
-
-      /* aws options */
-      this.vocabularyName = recognizer.vocabularyName;
-      this.vocabularyFilterName = recognizer.vocabularyFilterName;
-      this.filterMethod = recognizer.filterMethod;
-
-      /* microsoft options */
-      this.outputFormat = recognizer.outputFormat || 'simple';
-      this.profanityOption = recognizer.profanityOption || 'raw';
-      this.requestSnr = recognizer.requestSnr || false;
-      this.initialSpeechTimeoutMs = recognizer.initialSpeechTimeoutMs || 0;
-      this.azureServiceEndpoint = recognizer.azureServiceEndpoint;
-      this.azureSttEndpointId = recognizer.azureSttEndpointId;
-    }
-    else {
-      this.hints = [];
-      this.altLanguages = [];
+      if (Array.isArray(this.data.recognizer.hints) &&
+        0 == this.data.recognizer.hints.length && JAMBONES_GATHER_CLEAR_GLOBAL_HINTS_ON_EMPTY_HINTS) {
+        logger.debug('Gather: an empty hints array was supplied, so we will mask global hints');
+        this.maskGlobalSttHints = true;
+      }
+      this.data.recognizer.hints = this.data.recognizer.hints || [];
+      this.data.recognizer.altLanguages = this.data.recognizer.altLanguages || [];
     }
+    else this.data.recognizer = {hints: [], altLanguages: []};
 
     this.digitBuffer = '';
     this._earlyMedia = this.data.earlyMedia === true;
@@ -103,13 +98,21 @@ class TaskGather extends Task {
     /* buffer speech for continuous asr */
     this._bufferedTranscripts = [];
 
+    /* buffer for soniox transcripts */
+    this._sonioxTranscripts = [];
+
     this.parentTask = parentTask;
+    this.partialTranscriptsCount = 0;
   }
 
   get name() { return TaskName.Gather; }
 
   get needsStt() { return this.input.includes('speech'); }
 
+  get wantsSingleUtterance() {
+    return this.data.recognizer?.singleUtterance === true;
+  }
+
   get earlyMedia() {
     return (this.sayTask && this.sayTask.earlyMedia) ||
       (this.playTask && this.playTask.earlyMedia);
@@ -131,24 +134,28 @@ class TaskGather extends Task {
   }
 
   async exec(cs, {ep}) {
-    this.logger.debug('Gather:exec');
+    this.logger.debug({options: this.data}, 'Gather:exec');
     await super.exec(cs);
     const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
+    const {getNuanceAccessToken, getIbmAccessToken} = cs.srf.locals.dbHelpers;
 
-    if (cs.hasGlobalSttHints) {
+    if (cs.hasGlobalSttHints && !this.maskGlobalSttHints) {
       const {hints, hintsBoost} = cs.globalSttHints;
-      this.hints = this.hints.concat(hints);
-      if (!this.hintsBoost && hintsBoost) this.hintsBoost = hintsBoost;
-      this.logger.debug({hints: this.hints, hintsBoost: this.hintsBoost},
+      const setOfHints = new Set(this.data.recognizer.hints
+        .concat(hints)
+        .filter((h) => typeof h === 'string' && h.length > 0));
+      this.data.recognizer.hints = [...setOfHints];
+      if (!this.data.recognizer.hintsBoost && hintsBoost) this.data.recognizer.hintsBoost = hintsBoost;
+      this.logger.debug({hints: this.data.recognizer.hints, hintsBoost: this.data.recognizer.hintsBoost},
         'Gather:exec - applying global sttHints');
     }
     if (cs.hasAltLanguages) {
-      this.altLanguages = this.altLanguages.concat(cs.altLanguages);
+      this.data.recognizer.altLanguages = this.data.recognizer.altLanguages.concat(cs.altLanguages);
       this.logger.debug({altLanguages: this.altLanguages},
         'Gather:exec - applying altLanguages');
     }
-    if (cs.hasGlobalSttPunctuation) {
-      this.punctuation = cs.globalSttPunctuation;
+    if (cs.hasGlobalSttPunctuation && !this.data.recognizer.punctuation) {
+      this.data.recognizer.punctuation = cs.globalSttPunctuation;
     }
     if (!this.isContinuousAsr && cs.isContinuousAsr) {
       this.isContinuousAsr = true;
@@ -159,10 +166,28 @@ class TaskGather extends Task {
         asrDtmfTerminationDigit: this.asrDtmfTerminationDigit
       }, 'Gather:exec - enabling continuous ASR since it is turned on for the session');
     }
+
+    if ((JAMBONZ_GATHER_EARLY_HINTS_MATCH || JAMBONES_GATHER_EARLY_HINTS_MATCH) && this.needsStt &&
+      !this.isContinuousAsr &&
+      this.data.recognizer?.hints?.length > 0 && this.data.recognizer?.hints?.length <= 10) {
+      this.earlyHintsMatch = true;
+      this.interim = true;
+      this.logger.debug('Gather:exec - early hints match enabled');
+    }
+
     this.ep = ep;
-    if ('default' === this.vendor || !this.vendor) this.vendor = cs.speechRecognizerVendor;
-    if ('default' === this.language || !this.language) this.language = cs.speechRecognizerLanguage;
-    this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
+    if ('default' === this.vendor || !this.vendor) {
+      this.vendor = cs.speechRecognizerVendor;
+      if (this.data.recognizer) this.data.recognizer.vendor = this.vendor;
+    }
+    if ('default' === this.language || !this.language) {
+      this.language = cs.speechRecognizerLanguage;
+      if (this.data.recognizer) this.data.recognizer.language = this.language;
+    }
+    if (!this.data.recognizer.vendor) {
+      this.data.recognizer.vendor = this.vendor;
+    }
+    if (this.needsStt && !this.sttCredentials) this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
     if (this.needsStt && !this.sttCredentials) {
       const {writeAlerts, AlertType} = cs.srf.locals;
       this.logger.info(`TaskGather:exec - ERROR stt using ${this.vendor} requested but creds not supplied`);
@@ -171,20 +196,45 @@ class TaskGather extends Task {
         alert_type: AlertType.STT_NOT_PROVISIONED,
         vendor: this.vendor
       }).catch((err) => this.logger.info({err}, 'Error generating alert for no stt'));
-
-      throw new Error(`no speech-to-text service credentials for ${this.vendor} have been configured`);
+      // Notify application that STT vender is wrong.
+      this.notifyError({
+        msg: 'ASR error',
+        details: `No speech-to-text service credentials for ${this.vendor} have been configured`
+      });
+      this.notifyTaskDone();
+      throw new Error(`No speech-to-text service credentials for ${this.vendor} have been configured`);
     }
 
+    if (this.vendor === 'nuance' && this.sttCredentials.client_id) {
+      /* get nuance access token */
+      const {client_id, secret} = this.sttCredentials;
+      const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
+      this.logger.debug({client_id}, `Gather:exec - got nuance access token ${servedFromCache ? 'from cache' : ''}`);
+      this.sttCredentials = {...this.sttCredentials, access_token};
+    }
+    else if (this.vendor == 'ibm' && this.sttCredentials.stt_api_key) {
+      /* get ibm access token */
+      const {stt_api_key, stt_region} = this.sttCredentials;
+      const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
+      this.logger.debug({stt_api_key}, `Gather:exec - got ibm access token ${servedFromCache ? 'from cache' : ''}`);
+      this.sttCredentials = {...this.sttCredentials, access_token, stt_region};
+    }
     const startListening = (cs, ep) => {
       this._startTimer();
       if (this.isContinuousAsr && 0 === this.timeout) this._startAsrTimer();
       if (this.input.includes('speech') && !this.listenDuringPrompt) {
         this._initSpeech(cs, ep)
           .then(() => {
+            if (this.killed) {
+              this.logger.info('Gather:exec - task was quickly killed so do not transcribe');
+              return;
+            }
             this._startTranscribing(ep);
             return updateSpeechCredentialLastUsed(this.sttCredentials.speech_credential_sid);
           })
-          .catch(() => {});
+          .catch((err) => {
+            this.logger.error({err}, 'error in initSpeech');
+          });
       }
     };
 
@@ -198,7 +248,15 @@ class TaskGather extends Task {
           span.end();
           if (err) this.logger.error({err}, 'Gather:exec Error playing tts');
           this.logger.debug('Gather: nested say task completed');
-          if (!this.killed) startListening(cs, ep);
+          if (!this.killed) {
+            startListening(cs, ep);
+            if (this.input.includes('speech') && this.vendor === 'nuance' && this.listenDuringPrompt) {
+              this.logger.debug('Gather:exec - starting transcription timers after say completes');
+              ep.startTranscriptionTimers((err) => {
+                if (err) this.logger.error({err}, 'Gather:exec - error starting transcription timers');
+              });
+            }
+          }
         });
       }
       else if (this.playTask) {
@@ -210,10 +268,24 @@ class TaskGather extends Task {
           span.end();
           if (err) this.logger.error({err}, 'Gather:exec Error playing url');
           this.logger.debug('Gather: nested play task completed');
-          if (!this.killed) startListening(cs, ep);
+          if (!this.killed) {
+            startListening(cs, ep);
+            if (this.input.includes('speech') && this.vendor === 'nuance' && this.listenDuringPrompt) {
+              this.logger.debug('Gather:exec - starting transcription timers after play completes');
+              ep.startTranscriptionTimers((err) => {
+                if (err) this.logger.error({err}, 'Gather:exec - error starting transcription timers');
+              });
+            }
+          }
         });
       }
-      else startListening(cs, ep);
+      else {
+        if (this.killed) {
+          this.logger.info('Gather:exec - task was immediately killed so do not transcribe');
+          return;
+        }
+        startListening(cs, ep);
+      }
 
       if (this.input.includes('speech') && this.listenDuringPrompt) {
         await this._initSpeech(cs, ep);
@@ -230,14 +302,7 @@ class TaskGather extends Task {
     } catch (err) {
       this.logger.error(err, 'TaskGather:exec error');
     }
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance);
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.VadDetected);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.VadDetected);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.VadDetected);
+    this.removeSpeechListeners(ep);
   }
 
   kill(cs) {
@@ -245,15 +310,21 @@ class TaskGather extends Task {
     this._killAudio(cs);
     this.ep.removeAllListeners('dtmf');
     clearTimeout(this.interDigitTimer);
+    this._clearAsrTimer();
     this.playTask?.span.end();
     this.sayTask?.span.end();
     this._resolve('killed');
   }
 
-  updateTimeout(timeout) {
-    this.logger.info(`TaskGather:updateTimeout - updating timeout to ${timeout}`);
+  updateTaskInProgress(opts) {
+    if (!this.needsStt && opts.input.includes('speech')) {
+      this.logger.info('TaskGather:updateTaskInProgress - adding speech to a background gather');
+      return false; // this needs be handled by killing the background gather and starting a new one
+    }
+    const {timeout} = opts;
     this.timeout = timeout;
     this._startTimer();
+    return true;
   }
 
   _onDtmf(cs, ep, evt) {
@@ -292,106 +363,101 @@ class TaskGather extends Task {
   }
 
   async _initSpeech(cs, ep) {
-    const opts = {};
+    const opts = this.setChannelVarsForStt(this, this.sttCredentials, this.data.recognizer);
+    switch (this.vendor) {
+      case 'google':
+        this.bugname = 'google_transcribe';
+        ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance, this._onEndOfUtterance.bind(this, cs, ep));
+        ep.addCustomEventListener(GoogleTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
+        break;
 
-    if (this.vad?.enable) {
-      opts.START_RECOGNIZING_ON_VAD = 1;
-      if (this.vad.voiceMs) opts.RECOGNIZER_VAD_VOICE_MS = this.vad.voiceMs;
-      else opts.RECOGNIZER_VAD_VOICE_MS = 125;
-      if (this.vad.mode >= 0 && this.vad.mode <= 3) opts.RECOGNIZER_VAD_MODE = this.vad.mode;
-    }
+      case 'aws':
+      case 'polly':
+        this.bugname = 'aws_transcribe';
+        ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(AwsTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
+        break;
+      case 'microsoft':
+        this.bugname = 'azure_transcribe';
+        ep.addCustomEventListener(AzureTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected,
+          this._onNoSpeechDetected.bind(this, cs, ep));
+        ep.addCustomEventListener(AzureTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
+        break;
+      case 'nuance':
+        this.bugname = 'nuance_transcribe';
+        ep.addCustomEventListener(NuanceTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(NuanceTranscriptionEvents.StartOfSpeech,
+          this._onStartOfSpeech.bind(this, cs, ep));
+        ep.addCustomEventListener(NuanceTranscriptionEvents.TranscriptionComplete,
+          this._onTranscriptionComplete.bind(this, cs, ep));
+        ep.addCustomEventListener(NuanceTranscriptionEvents.VadDetected,
+          this._onVadDetected.bind(this, cs, ep));
 
-    if ('google' === this.vendor) {
-      this.bugname = 'google_transcribe';
-      if (this.sttCredentials) opts.GOOGLE_APPLICATION_CREDENTIALS = JSON.stringify(this.sttCredentials.credentials);
-      [
-        ['enhancedModel', 'GOOGLE_SPEECH_USE_ENHANCED'],
-        ['separateRecognitionPerChannel', 'GOOGLE_SPEECH_SEPARATE_RECOGNITION_PER_CHANNEL'],
-        ['profanityFilter', 'GOOGLE_SPEECH_PROFANITY_FILTER'],
-        ['punctuation', 'GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION'],
-        ['words', 'GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS'],
-        ['singleUtterance', 'GOOGLE_SPEECH_SINGLE_UTTERANCE'],
-        ['diarization', 'GOOGLE_SPEECH_PROFANITY_FILTER']
-      ].forEach((arr) => {
-        if (this[arr[0]]) opts[arr[1]] = true;
-        else if (this[arr[0]] === false) opts[arr[1]] = false;
-      });
-      if (this.hints.length > 0) {
-        opts.GOOGLE_SPEECH_HINTS = this.hints.join(',');
-        if (typeof this.hintsBoost === 'number') {
-          opts.GOOGLE_SPEECH_HINTS_BOOST = this.hintsBoost;
+        /* stall timers until prompt finishes playing */
+        if ((this.sayTask || this.playTask) && this.listenDuringPrompt) {
+          opts.NUANCE_STALL_TIMERS = 1;
         }
-      }
-      if (this.altLanguages.length > 0) opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
-      else opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = '';
-      if ('unspecified' !== this.interactionType) {
-        opts.GOOGLE_SPEECH_METADATA_INTERACTION_TYPE = this.interactionType;
-      }
-      opts.GOOGLE_SPEECH_MODEL = this.model;
-      if (this.diarization && this.diarizationMinSpeakers > 0) {
-        opts.GOOGLE_SPEECH_SPEAKER_DIARIZATION_MIN_SPEAKER_COUNT = this.diarizationMinSpeakers;
-      }
-      if (this.diarization && this.diarizationMaxSpeakers > 0) {
-        opts.GOOGLE_SPEECH_SPEAKER_DIARIZATION_MAX_SPEAKER_COUNT = this.diarizationMaxSpeakers;
-      }
-      if (this.naicsCode > 0) opts.GOOGLE_SPEECH_METADATA_INDUSTRY_NAICS_CODE = this.naicsCode;
-      ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
-      ep.addCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance, this._onEndOfUtterance.bind(this, cs, ep));
-      ep.addCustomEventListener(GoogleTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
-    }
-    else if (['aws', 'polly'].includes(this.vendor)) {
-      this.bugname = 'aws_transcribe';
-      if (this.vocabularyName) opts.AWS_VOCABULARY_NAME = this.vocabularyName;
-      if (this.vocabularyFilterName) {
-        opts.AWS_VOCABULARY_NAME = this.vocabularyFilterName;
-        opts.AWS_VOCABULARY_FILTER_METHOD = this.filterMethod || 'mask';
-      }
-      if (this.sttCredentials) {
-        Object.assign(opts, {
-          AWS_ACCESS_KEY_ID: this.sttCredentials.accessKeyId,
-          AWS_SECRET_ACCESS_KEY: this.sttCredentials.secretAccessKey,
-          AWS_REGION: this.sttCredentials.region
-        });
-      }
-      ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
-      ep.addCustomEventListener(AwsTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
-    }
-    else if ('microsoft' === this.vendor) {
-      this.bugname = 'azure_transcribe';
-      if (this.sttCredentials) {
-        const {api_key, region, use_custom_stt, custom_stt_endpoint} = this.sttCredentials;
+        break;
 
-        Object.assign(opts, {
-          'AZURE_SUBSCRIPTION_KEY': api_key,
-          'AZURE_REGION': region
-        });
-        if (this.azureSttEndpointId) {
-          Object.assign(opts, {'AZURE_SERVICE_ENDPOINT_ID': this.azureSttEndpointId});
-        }
-        else if (use_custom_stt && custom_stt_endpoint) {
-          Object.assign(opts, {'AZURE_SERVICE_ENDPOINT_ID': custom_stt_endpoint});
-        }
-      }
-      if (this.hints && this.hints.length > 0) {
-        opts.AZURE_SPEECH_HINTS = this.hints.map((h) => h.trim()).join(',');
-      }
-      if (this.altLanguages && this.altLanguages.length > 0) {
-        opts.AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
-      }
-      else {
-        opts.AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = '';
-      }
-      if (this.requestSnr) opts.AZURE_REQUEST_SNR = 1;
-      if (this.profanityOption && this.profanityOption !== 'raw') opts.AZURE_PROFANITY_OPTION = this.profanityOption;
-      if (this.azureServiceEndpoint) opts.AZURE_SERVICE_ENDPOINT = this.azureServiceEndpoint;
-      if (this.initialSpeechTimeoutMs > 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = this.initialSpeechTimeoutMs;
-      else if (this.timeout === 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = 120000;  // lengthy
-      opts.AZURE_USE_OUTPUT_FORMAT_DETAILED = 1;
+      case 'deepgram':
+        this.bugname = 'deepgram_transcribe';
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.Connect, this._onDeepgramConnect.bind(this, cs, ep));
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.ConnectFailure,
+          this._onDeepGramConnectFailure.bind(this, cs, ep));
+        break;
 
-      ep.addCustomEventListener(AzureTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
-      ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected, this._onNoSpeechDetected.bind(this, cs, ep));
-      ep.addCustomEventListener(AzureTranscriptionEvents.VadDetected, this._onVadDetected.bind(this, cs, ep));
+      case 'soniox':
+        this.bugname = 'soniox_transcribe';
+        ep.addCustomEventListener(SonioxTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        break;
+
+      case 'ibm':
+        this.bugname = 'ibm_transcribe';
+        ep.addCustomEventListener(IbmTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(IbmTranscriptionEvents.Connect, this._onIbmConnect.bind(this, cs, ep));
+        ep.addCustomEventListener(IbmTranscriptionEvents.ConnectFailure,
+          this._onIbmConnectFailure.bind(this, cs, ep));
+        break;
+
+      case 'nvidia':
+        this.bugname = 'nvidia_transcribe';
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.StartOfSpeech,
+          this._onStartOfSpeech.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.TranscriptionComplete,
+          this._onTranscriptionComplete.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.VadDetected,
+          this._onVadDetected.bind(this, cs, ep));
+
+        /* I think nvidia has this (??) - stall timers until prompt finishes playing */
+        if ((this.sayTask || this.playTask) && this.listenDuringPrompt) {
+          opts.NVIDIA_STALL_TIMERS = 1;
+        }
+        break;
+
+      default:
+        if (this.vendor.startsWith('custom:')) {
+          this.bugname = `${this.vendor}_transcribe`;
+          ep.addCustomEventListener(JambonzTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+          ep.addCustomEventListener(JambonzTranscriptionEvents.Connect, this._onJambonzConnect.bind(this, cs, ep));
+          ep.addCustomEventListener(JambonzTranscriptionEvents.ConnectFailure,
+            this._onJambonzConnectFailure.bind(this, cs, ep));
+          break;
+        }
+        else {
+          this.notifyError({ msg: 'ASR error', details:`Invalid vendor ${this.vendor}`});
+          this.notifyTaskDone();
+          throw new Error(`Invalid vendor ${this.vendor}`);
+        }
     }
+
+    /* common handler for all stt engine errors */
+    ep.addCustomEventListener(JambonzTranscriptionEvents.Error, this._onJambonzError.bind(this, cs, ep));
     await ep.set(opts)
       .catch((err) => this.logger.info(err, 'Error setting channel variables'));
   }
@@ -491,56 +557,46 @@ class TaskGather extends Task {
     // make sure this is not a transcript from answering machine detection
     const bugname = fsEvent.getHeader('media-bugname');
     const finished = fsEvent.getHeader('transcription-session-finished');
+    this.logger.debug({evt, bugname, finished}, `Gather:_onTranscription for vendor ${this.vendor}`);
     if (bugname && this.bugname !== bugname) return;
 
-    if ('aws' === this.vendor && Array.isArray(evt) && evt.length > 0) evt = evt[0];
-    if ('microsoft' === this.vendor) {
-      const final = evt.RecognitionStatus === 'Success';
-      if (final) {
-        // don't sort based on confidence: https://github.com/Azure-Samples/cognitive-services-speech-sdk/issues/1463
-        //const nbest = evt.NBest.sort((a, b) => b.Confidence - a.Confidence);
-        const nbest = evt.NBest;
-        const language_code = evt.PrimaryLanguage?.Language || this.language;
-        evt = {
-          is_final: true,
-          language_code,
-          alternatives: [
-            {
-              confidence: nbest[0].Confidence,
-              transcript: nbest[0].Display
-            }
-          ]
-        };
-      }
-      else {
-        evt = {
-          is_final: false,
-          alternatives: [
-            {
-              transcript: evt.Text
-            }
-          ]
-        };
+    if (this.vendor === 'ibm') {
+      if (evt?.state === 'listening') return;
+    }
+
+    evt = this.normalizeTranscription(evt, this.vendor, 1, this.language);
+    if (evt.alternatives.length === 0) {
+      this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, continue listening');
+      return;
+    }
+
+    /* fast path: our first partial transcript exactly matches an early hint */
+    if (this.earlyHintsMatch && evt.is_final === false && this.partialTranscriptsCount++ === 0) {
+      const transcript = evt.alternatives[0].transcript?.toLowerCase();
+      const hints = this.data.recognizer?.hints || [];
+      if (hints.find((h) => h.toLowerCase() === transcript)) {
+        this.logger.debug({evt}, 'Gather:_onTranscription: early hint match');
+        this._resolve('speech', evt);
+        return;
       }
     }
 
     /* count words for bargein feature */
-    const words = evt.alternatives[0].transcript.split(' ').length;
-    const bufferedWords = this._bufferedTranscripts.reduce((count, e) => {
-      return count + e.alternatives[0].transcript.split(' ').length;
-    }, 0);
+    const words = evt.alternatives[0]?.transcript.split(' ').length;
+    const bufferedWords = this._sonioxTranscripts.length +
+      this._bufferedTranscripts.reduce((count, e) => count + e.alternatives[0]?.transcript.split(' ').length, 0);
 
     if (evt.is_final) {
       if (evt.alternatives[0].transcript === '' && !this.callSession.callGone && !this.killed) {
-        if ('microsoft' === this.vendor && finished === 'true') {
+        if (finished === 'true' && ['microsoft', 'deepgram'].includes(this.vendor)) {
           this.logger.debug({evt}, 'TaskGather:_onTranscription - got empty transcript from old gather, disregarding');
         }
         else {
-          this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, listen again');
-          this._startTranscribing(ep);
+          this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, continue listening');
         }
         return;
       }
+
       if (this.isContinuousAsr) {
         /* append the transcript and start listening again for asrTimeout */
         const t = evt.alternatives[0].transcript;
@@ -560,7 +616,9 @@ class TaskGather extends Task {
           return this._resolve(this._bufferedTranscripts.length > 0 ? 'speech' : 'timeout');
         }
         this._startAsrTimer();
-        return this._startTranscribing(ep);
+
+        /* some STT engines will keep listening after a final response, so no need to restart */
+        if (!['soniox', 'aws', 'microsoft', 'deepgram'].includes(this.vendor)) this._startTranscribing(ep);
       }
       else {
         if (this.bargein && (words + bufferedWords) < this.minBargeinWordCount) {
@@ -571,6 +629,12 @@ class TaskGather extends Task {
           return;
         }
         else {
+          if (this.vendor === 'soniox') {
+            /* compile transcripts into one */
+            this._sonioxTranscripts.push(evt.vendor.finalWords);
+            evt = this.compileSonioxTranscripts(this._sonioxTranscripts, 1, this.language);
+            this._sonioxTranscripts = [];
+          }
           this._resolve('speech', evt);
         }
       }
@@ -581,6 +645,8 @@ class TaskGather extends Task {
         others do not.
       */
       //const isStableEnough = typeof evt.stability === 'undefined' || evt.stability > GATHER_STABILITY_THRESHOLD;
+      this._clearTimer();
+      this._startTimer();
       if (this.bargein && (words + bufferedWords) >= this.minBargeinWordCount) {
         if (!this.playComplete) {
           this.logger.debug({transcript: evt.alternatives[0].transcript}, 'killing audio due to speech');
@@ -594,6 +660,13 @@ class TaskGather extends Task {
         this.cs.requestor.request('verb:hook', this.partialResultHook,  Object.assign({speech: evt},
           this.cs.callInfo, httpHeaders));
       }
+      if (this.vendor === 'soniox') {
+        this._clearTimer();
+        if (evt.vendor.finalWords.length) {
+          this.logger.debug({evt}, 'TaskGather:_onTranscription - buffering soniox transcript');
+          this._sonioxTranscripts.push(evt.vendor.finalWords);
+        }
+      }
     }
   }
   _onEndOfUtterance(cs, ep) {
@@ -602,11 +675,102 @@ class TaskGather extends Task {
       this._killAudio(cs);
     }
 
-    if (!this.resolved && !this.killed && !this._bufferedTranscripts.length) {
+    /**
+     * By default, Gather asks google for multiple utterances.
+     * The reason is that we can sometimes get an 'end_of_utterance' event without
+     * getting a transcription.  This can happen if someone coughs or mumbles.
+     * For that reason don't ask for a single utterance and we'll terminate the transcribe operation
+     * once we get a final transcript.
+     * However, if the usr has specified a singleUtterance, then we need to restart here
+     * since we dont have a final transcript yet.
+     */
+    if (!this.resolved && !this.killed && !this._bufferedTranscripts.length && this.wantsSingleUtterance) {
       this._startTranscribing(ep);
     }
   }
 
+  _onStartOfSpeech(cs, ep) {
+    this.logger.debug('TaskGather:_onStartOfSpeech');
+    if (this.bargein) {
+      this._killAudio(cs);
+    }
+  }
+  _onTranscriptionComplete(cs, ep) {
+    this.logger.debug('TaskGather:_onTranscriptionComplete');
+  }
+  _onDeepgramConnect(_cs, _ep) {
+    this.logger.debug('TaskGather:_onDeepgramConnect');
+  }
+  _onJambonzConnect(_cs, _ep) {
+    this.logger.debug('TaskGather:_onJambonzConnect');
+  }
+  _onJambonzError(cs, _ep, evt) {
+    this.logger.info({evt}, 'TaskGather:_onJambonzError');
+    const {writeAlerts, AlertType} = cs.srf.locals;
+
+    if (this.vendor === 'nuance') {
+      const {code, error} = evt;
+      if (code === 404 && error === 'No speech') return this._resolve('timeout');
+      if (code === 413 && error === 'Too much speech') return this._resolve('timeout');
+    }
+    this.logger.info({evt}, 'TaskGather:_onJambonzError');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Custom speech vendor ${this.vendor} error: ${evt.error}`,
+      vendor: this.vendor,
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Custom speech vendor ${this.vendor} error: ${evt.error}`});
+  }
+
+  _onDeepGramConnectFailure(cs, _ep, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskGather:_onDeepgramConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to Deepgram speech recognizer: ${reason}`,
+      vendor: 'deepgram',
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for deepgram connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Failed connecting to speech vendor deepgram: ${reason}`});
+    this.notifyTaskDone();
+  }
+  _onJambonzConnectFailure(cs, _ep, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskGather:_onJambonzConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to ${this.vendor} speech recognizer: ${reason}`,
+      vendor: this.vendor,
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Failed connecting to speech vendor ${this.vendor}: ${reason}`});
+    this.notifyTaskDone();
+  }
+
+  _onIbmConnect(_cs, _ep) {
+    this.logger.debug('TaskGather:_onIbmConnect');
+  }
+
+  _onIbmConnectFailure(cs, _ep, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskGather:_onIbmConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to IBM watson speech recognizer: ${reason}`,
+      vendor: 'ibm',
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for IBM connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Failed connecting to speech vendor IBM: ${reason}`});
+    this.notifyTaskDone();
+  }
+
+  _onIbmError(cs, _ep, evt) {
+    this.logger.info({evt}, 'TaskGather:_onIbmError');  }
+
   _onVadDetected(cs, ep) {
     if (this.bargein && this.minBargeinWordCount === 0) {
       this.logger.debug('TaskGather:_onVadDetected');
@@ -634,6 +798,10 @@ class TaskGather extends Task {
     if (this.resolved) return;
 
     this.resolved = true;
+    // Clear dtmf event
+    if (this.dtmfBargein) {
+      this.ep.removeAllListeners('dtmf');
+    }
     clearTimeout(this.interDigitTimer);
     this._clearTimer();
 

lib/tasks/hangup.js

@@ -18,6 +18,7 @@ class TaskHangup extends Task {
     await super.exec(cs);
     try {
       await dlg.destroy({headers: this.headers});
+      cs._callReleased();
     } catch (err) {
       this.logger.error(err, 'TaskHangup:exec - Error hanging up call');
     }

lib/tasks/lex.js

@@ -1,6 +1,6 @@
 const Task = require('./task');
 const {TaskName, TaskPreconditions} = require('../utils/constants');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 
 class Lex extends Task {
   constructor(logger, opts) {

lib/tasks/listen.js

@@ -2,6 +2,7 @@ const Task = require('./task');
 const {TaskName, TaskPreconditions, ListenEvents, ListenStatus} = require('../utils/constants');
 const makeTask = require('./make_task');
 const moment = require('moment');
+const MAX_PLAY_AUDIO_QUEUE_SIZE = 10;
 
 class TaskListen extends Task {
   constructor(logger, opts, parentTask) {
@@ -10,7 +11,7 @@ class TaskListen extends Task {
 
     [
       'action', 'auth', 'method', 'url', 'finishOnKey', 'maxLength', 'metadata', 'mixType', 'passDtmf', 'playBeep',
-      'sampleRate', 'timeout', 'transcribe', 'wsAuth'
+      'sampleRate', 'timeout', 'transcribe', 'wsAuth', 'disableBidirectionalAudio'
     ].forEach((k) => this[k] = this.data[k]);
 
     this.mixType = this.mixType || 'mono';
@@ -20,6 +21,8 @@ class TaskListen extends Task {
     this.nested = parentTask instanceof Task;
 
     this.results = {};
+    this.playAudioQueue = [];
+    this.isPlayingAudioFromQueue = false;
 
     if (this.transcribe) this.transcribeTask = makeTask(logger, {'transcribe': opts.transcribe}, this);
   }
@@ -58,6 +61,7 @@ class TaskListen extends Task {
     super.kill(cs);
     this.logger.debug(`TaskListen:kill endpoint connected? ${this.ep && this.ep.connected}`);
     this._clearTimer();
+    this.playAudioQueue = [];
     if (this.ep && this.ep.connected) {
       this.logger.debug('TaskListen:kill closing websocket');
       try {
@@ -136,7 +140,9 @@ class TaskListen extends Task {
     }
 
     /* support bi-directional audio */
-    ep.addCustomEventListener(ListenEvents.PlayAudio, this._onPlayAudio.bind(this, ep));
+    if (!this.disableBiDirectionalAudio) {
+      ep.addCustomEventListener(ListenEvents.PlayAudio, this._onPlayAudio.bind(this, ep));
+    }
     ep.addCustomEventListener(ListenEvents.KillAudio, this._onKillAudio.bind(this, ep));
     ep.addCustomEventListener(ListenEvents.Disconnect, this._onDisconnect.bind(this, ep));
   }
@@ -182,16 +188,36 @@ class TaskListen extends Task {
     this.notifyTaskDone();
   }
 
-  async _onPlayAudio(ep, evt) {
-    this.logger.info(`received play_audio event: ${JSON.stringify(evt)}`);
+  async _playAudio(ep, evt, logger) {
     try {
       const results = await ep.play(evt.file);
-      this.logger.debug(`Finished playing file, result: ${JSON.stringify(results)}`);
+      logger.debug(`Finished playing file, result: ${JSON.stringify(results)}`);
       ep.forkAudioSendText({type: 'playDone', data: Object.assign({id: evt.id}, results)});
+    } catch (err) {
+      logger.error({err}, 'Error playing file');
     }
-    catch (err) {
-      this.logger.error({err}, 'Error playing file');
+  }
+
+  async _onPlayAudio(ep, evt) {
+    this.logger.info(`received play_audio event: ${JSON.stringify(evt)}`);
+    if (!evt.queuePlay) {
+      this.playAudioQueue = [];
+      this._playAudio(ep, evt, this.logger);
+      this.isPlayingAudioFromQueue = false;
+      return;
     }
+
+    if (this.playAudioQueue.length <= MAX_PLAY_AUDIO_QUEUE_SIZE) {
+      this.playAudioQueue.push(evt);
+    }
+
+    if (this.isPlayingAudioFromQueue) return;
+
+    this.isPlayingAudioFromQueue = true;
+    while (this.playAudioQueue.length > 0) {
+      await this._playAudio(ep, this.playAudioQueue.shift(), this.logger);
+    }
+    this.isPlayingAudioFromQueue = false;
   }
 
   _onKillAudio(ep) {

lib/tasks/make_task.js

@@ -1,4 +1,4 @@
-const Task = require('./task');
+const { validateVerb } = require('@jambonz/verb-specifications');
 const {TaskName} = require('../utils/constants');
 const errBadInstruction = new Error('malformed jambonz application payload');
 
@@ -12,7 +12,7 @@ function makeTask(logger, obj, parent) {
   if (typeof data !== 'object') {
     throw errBadInstruction;
   }
-  Task.validate(name, data);
+  validateVerb(name, data, logger);
   switch (name) {
     case TaskName.SipDecline:
       const TaskSipDecline = require('./sip_decline');

lib/tasks/message.js

@@ -1,8 +1,8 @@
 const Task = require('./task');
 const {TaskName, TaskPreconditions} = require('../utils/constants');
 const bent = require('bent');
-const { v4: uuidv4 } = require('uuid');
-
+const uuidv4 = require('uuid-random');
+const {K8S} = require('../config');
 class TaskMessage extends Task {
   constructor(logger, opts) {
     super(logger, opts);
@@ -42,7 +42,7 @@ class TaskMessage extends Task {
       }
       if (gw) {
         this.logger.info({gw, accountSid}, 'Message:exec - using smpp to send message');
-        url = process.env.K8S ? 'http://smpp' : getSmpp();
+        url = K8S ? 'http://smpp' : getSmpp();
         relativeUrl = '/sms';
         payload = {
           ...payload,

lib/tasks/play.js

@@ -22,7 +22,22 @@ class TaskPlay extends Task {
   async exec(cs, {ep}) {
     await super.exec(cs);
     this.ep = ep;
+    let timeout;
+    let playbackSeconds = 0;
+    let playbackMilliseconds = 0;
+    let completed = !(this.timeoutSecs > 0 || this.loop);
+    if (this.timeoutSecs > 0) {
+      timeout = setTimeout(async() => {
+        completed = true;
+        try {
+          await this.kill(cs);
+        } catch (err) {
+          this.logger.info(err, 'Error killing audio on timeoutSecs');
+        }
+      }, this.timeoutSecs * 1000);
+    }
     try {
+      this.notifyStatus({event: 'start-playback'});
       while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep.connected) {
         if (cs.isInConference) {
           const {memberId, confName, confUuid} = cs;
@@ -34,14 +49,24 @@ class TaskPlay extends Task {
             await this.playToConfMember(this.ep, memberId, confName, confUuid, this.url);
           }
         } else {
-          const file = (this.timeoutSecs >= 0 || this.seekOffset >= 0) ?
-            {file: this.url, seekOffset: this.seekOffset, timeoutSecs: this.timeoutSecs} : this.url;
+          let file = this.url;
+          if (this.seekOffset >= 0) {
+            file = {file: this.url, seekOffset: this.seekOffset};
+            this.seekOffset = -1;
+          }
           const result = await ep.play(file);
-          await this.performAction(Object.assign(result, {reason: 'playCompleted'}),
-            !(this.parentTask || cs.isConfirmCallSession));
+          playbackSeconds += parseInt(result.playbackSeconds);
+          playbackMilliseconds += parseInt(result.playbackMilliseconds);
+          if (this.killed || !this.loop || completed) {
+            if (timeout) clearTimeout(timeout);
+            await this.performAction(
+              Object.assign(result, {reason: 'playCompleted', playbackSeconds, playbackMilliseconds}),
+              !(this.parentTask || cs.isConfirmCallSession));
+          }
         }
       }
     } catch (err) {
+      if (timeout) clearTimeout(timeout);
       this.logger.info(err, `TaskPlay:exec - error playing ${this.url}`);
     }
     this.emit('playDone');
@@ -56,7 +81,8 @@ class TaskPlay extends Task {
         this.killPlayToConfMember(this.ep, memberId, confName);
       }
       else {
-        await this.ep.api('uuid_break', this.ep.uuid).catch((err) => this.logger.info(err, 'Error killing audio'));
+        this.notifyStatus({event: 'kill-playback'});
+        this.ep.api('uuid_break', this.ep.uuid).catch((err) => this.logger.info(err, 'Error killing audio'));
       }
     }
   }

lib/tasks/rest_dial.js

@@ -1,7 +1,7 @@
 const Task = require('./task');
 const {TaskName} = require('../utils/constants');
 const makeTask = require('./make_task');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 
 /**
  * Manages an outdial made via REST API
@@ -11,6 +11,8 @@ class TaskRestDial extends Task {
     super(logger, opts);
 
     this.from = this.data.from;
+    this.callerName = this.data.callerName;
+    this.fromHost = this.data.fromHost;
     this.to = this.data.to;
     this.call_hook = this.data.call_hook;
     this.timeout = this.data.timeout || 60;
@@ -26,24 +28,35 @@ class TaskRestDial extends Task {
   */
   async exec(cs) {
     await super.exec(cs);
-    this.req = cs.req;
+    this.cs = cs;
+    this.canCancel = true;
+
+    if (this.data.amd) {
+      this.startAmd = cs.startAmd;
+      this.stopAmd = cs.stopAmd;
+      this.on('amd', this._onAmdEvent.bind(this, cs));
+    }
 
     this._setCallTimer();
     await this.awaitTaskDone();
   }
 
+  turnOffAmd() {
+    if (this.callSession.ep && this.callSession.ep.amd) this.stopAmd(this.callSession.ep, this);
+  }
+
   kill(cs) {
     super.kill(cs);
     this._clearCallTimer();
-    if (this.req) {
-      this.req.cancel();
-      this.req = null;
+    if (this.canCancel) {
+      this.canCancel = false;
+      cs?.req?.cancel();
     }
     this.notifyTaskDone();
   }
 
   async _onConnect(dlg) {
-    this.req = null;
+    this.canCancel = false;
     const cs = this.callSession;
     cs.setDialog(dlg);
 
@@ -64,6 +77,13 @@ class TaskRestDial extends Task {
           }
         }
       };
+      if (this.startAmd) {
+        try {
+          this.startAmd(this.callSession, this.callSession.ep, this, this.data.amd);
+        } catch (err) {
+          this.logger.info({err}, 'Rest:dial:Call established - Error calling startAmd');
+        }
+      }
       const tasks = await cs.requestor.request('session:new', this.call_hook, params, httpHeaders);
       if (tasks && Array.isArray(tasks)) {
         this.logger.debug({tasks: tasks}, `TaskRestDial: replacing application with ${tasks.length} tasks`);
@@ -78,7 +98,7 @@ class TaskRestDial extends Task {
   _onCallStatus(status) {
     this.logger.debug(`CallStatus: ${status}`);
     if (status >= 200) {
-      this.req = null;
+      this.canCancel = false;
       this._clearCallTimer();
       if (status !== 200) this.notifyTaskDone();
     }
@@ -96,7 +116,16 @@ class TaskRestDial extends Task {
   _onCallTimeout() {
     this.logger.debug('TaskRestDial: timeout expired without answer, killing task');
     this.timer = null;
-    this.kill();
+    this.kill(this.cs);
+  }
+
+  _onAmdEvent(cs, evt) {
+    this.logger.info({evt}, 'Rest:dial:_onAmdEvent');
+    const {actionHook} = this.data.amd;
+    this.performHook(cs, actionHook, evt)
+      .catch((err) => {
+        this.logger.error({err}, 'Rest:dial:_onAmdEvent - error calling actionHook');
+      });
   }
 }
 

lib/tasks/say.js

@@ -1,96 +1,26 @@
 const Task = require('./task');
 const {TaskName, TaskPreconditions} = require('../utils/constants');
+const pollySSMLSplit = require('polly-ssml-split');
 
 const breakLengthyTextIfNeeded = (logger,  text) => {
   const chunkSize = 1000;
-  if (text.length <= chunkSize) return [text];
-
-  const result = [];
   const isSSML = text.startsWith('<speak>');
-  let startPos = 0;
-  let charPos = isSSML ? 7 : 0;  // skip <speak>
-  let tag;
-  //logger.debug({isSSML}, `breakLengthyTextIfNeeded: handling text of length ${text.length}`);
-  while (startPos + charPos < text.length) {
-    if (isSSML && !tag && text[startPos + charPos] === '<') {
-      const tagStartPos = ++charPos;
-      while (startPos + charPos < text.length) {
-        if (text[startPos + charPos] === '>') {
-          if (text[startPos + charPos - 1] === '\\') tag = null;
-          else if (!tag) tag = text.substring(startPos + tagStartPos, startPos + charPos - 1);
-          break;
-        }
-        if (!tag) {
-          const c = text[startPos + charPos];
-          if (c === ' ') {
-            tag = text.substring(startPos + tagStartPos, startPos + charPos);
-            //logger.debug(`breakLengthyTextIfNeeded: enter tag ${tag} (space)`);
-            break;
-          }
-        }
-        charPos++;
-      }
-      if (tag) {
-        //search for end of tag
-        //logger.debug(`breakLengthyTextIfNeeded: searching forward for </${tag}>`);
-        const e1 = text.indexOf(`</${tag}>`, startPos + charPos);
-        const e2 = text.indexOf('/>', startPos + charPos);
-        const tagEndPos = e1 === -1 ? e2 : e2 === -1 ? e1 : Math.min(e1, e2);
-        if (tagEndPos === -1) {
-          //logger.debug(`breakLengthyTextIfNeeded: exit tag ${tag} not found, exiting`);
-        } else {
-          //logger.debug(`breakLengthyTextIfNeeded: exit tag ${tag} found at ${tagEndPos}`);
-          charPos = tagEndPos + 1;
-        }
-        tag = null;
-      }
-      continue;
-    }
-
-    if (charPos < chunkSize) {
-      charPos++;
-      continue;
-    }
-
-    // start looking for a good break point
-    let chunkIt = false;
-    const a = text[startPos + charPos];
-    const b = text[startPos + charPos + 1];
-    if (/[\.!\?]/.test(a) && /\s/.test(b)) {
-      //logger.debug('breakLengthyTextIfNeeded: breaking at sentence end');
-      chunkIt = true;
-    }
-    if (chunkIt) {
-      charPos++;
-      const chunk = text.substr(startPos, charPos);
-      if (isSSML) {
-        result.push(0 === startPos ? `${chunk}</speak>` : `<speak>${chunk}</speak>`);
-      }
-      else result.push(chunk);
-      charPos = 0;
-      startPos += chunk.length;
-
-      //logger.debug({chunk: result[result.length - 1]},
-      //  `breakLengthyTextIfNeeded: chunked; new starting pos ${startPos}`);
-
-    }
-    else charPos++;
+  if (text.length <= chunkSize || !isSSML) return [text];
+  const options = {
+    // MIN length
+    softLimit: 100,
+    // MAX length, exclude 15 characters <speak></speak>
+    hardLimit: chunkSize - 15,
+    // Set of extra split characters (Optional property)
+    extraSplitChars: ',;!?',
+  };
+  pollySSMLSplit.configure(options);
+  try {
+    return pollySSMLSplit.split(text);
+  } catch (err) {
+    logger.info({err}, 'Error spliting SSML long text');
+    return [text];
   }
-
-  // final chunk
-  if (startPos < text.length) {
-    const chunk = text.substr(startPos);
-    if (isSSML) {
-      result.push(0 === startPos ? `${chunk}</speak>` : `<speak>${chunk}`);
-    }
-    else result.push(chunk);
-
-    //logger.debug({chunk: result[result.length - 1]},
-    //  `breakLengthyTextIfNeeded: final chunk; starting pos ${startPos} length ${chunk.length}`);
-
-  }
-
-  return result;
 };
 
 class TaskSay extends Task {
@@ -105,6 +35,8 @@ class TaskSay extends Task {
     this.loop = this.data.loop || 1;
     this.earlyMedia = this.data.earlyMedia === true || (parentTask && parentTask.earlyMedia);
     this.synthesizer = this.data.synthesizer || {};
+    this.disableTtsCache = this.data.disableTtsCache;
+    this.options = this.synthesizer.options || {};
   }
 
   get name() { return TaskName.Say; }
@@ -130,14 +62,34 @@ class TaskSay extends Task {
     const language = this.synthesizer.language && this.synthesizer.language !== 'default' ?
       this.synthesizer.language :
       cs.speechSynthesisLanguage ;
-    const voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default' ?
+    let voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default' ?
       this.synthesizer.voice :
       cs.speechSynthesisVoice;
     const engine = this.synthesizer.engine || 'standard';
     const salt = cs.callSid;
-    const credentials = cs.getSpeechCredentials(vendor, 'tts');
+    let credentials = cs.getSpeechCredentials(vendor, 'tts');
 
-    this.logger.info({vendor, language, voice}, 'TaskSay:exec');
+    /* parse Nuance voices into name and model */
+    let model;
+    if (vendor === 'nuance' && voice) {
+      const arr = /([A-Za-z-]*)\s+-\s+(enhanced|standard)/.exec(voice);
+      if (arr) {
+        voice = arr[1];
+        model = arr[2];
+      }
+    }
+
+    /* allow for microsoft custom region voice and api_key to be specified as an override */
+    if (vendor === 'microsoft' && this.options.deploymentId) {
+      credentials = credentials || {};
+      credentials.use_custom_tts = true;
+      credentials.custom_tts_endpoint = this.options.deploymentId;
+      credentials.api_key = this.options.apiKey || credentials.apiKey;
+      credentials.region = this.options.region || credentials.region;
+      voice = this.options.voice || voice;
+    }
+
+    this.logger.info({vendor, language, voice, model}, 'TaskSay:exec');
     this.ep = ep;
     try {
       if (!credentials) {
@@ -146,7 +98,10 @@ class TaskSay extends Task {
           alert_type: AlertType.TTS_NOT_PROVISIONED,
           vendor
         }).catch((err) => this.logger.info({err}, 'Error generating alert for no tts'));
-        this.notifyError(`No speech credentials have been provisioned for ${vendor}`);
+        this.notifyError({
+          msg: 'TTS error',
+          details:`No speech credentials provisioned for selected vendor ${vendor}`
+        });
         throw new Error('no provisioned speech credentials for TTS');
       }
       // synthesize all of the text elements
@@ -164,14 +119,16 @@ class TaskSay extends Task {
           'tts.voice': voice
         });
         try {
-          const {filePath, servedFromCache} = await synthAudio(stats, {
+          const {filePath, servedFromCache, rtt} = await synthAudio(stats, {
             text,
             vendor,
             language,
             voice,
             engine,
+            model,
             salt,
-            credentials
+            credentials,
+            disableTtsCache : this.disableTtsCache
           });
           this.logger.debug(`file ${filePath}, served from cache ${servedFromCache}`);
           if (filePath) cs.trackTmpFile(filePath);
@@ -182,24 +139,33 @@ class TaskSay extends Task {
           }
           span.setAttributes({'tts.cached': servedFromCache});
           span.end();
+          if (!servedFromCache && rtt) {
+            this.notifyStatus({
+              event: 'synthesized-audio',
+              vendor,
+              language,
+              characters: text.length,
+              elapsedTime: rtt
+            });
+          }
           return filePath;
         } catch (err) {
           this.logger.info({err}, 'Error synthesizing tts');
           span.end();
           writeAlerts({
             account_sid: cs.accountSid,
-            alert_type: AlertType.TTS_NOT_PROVISIONED,
+            alert_type: AlertType.TTS_FAILURE,
             vendor,
             detail: err.message
           }).catch((err) => this.logger.info({err}, 'Error generating alert for tts failure'));
-          this.notifyError(err.message || err);
+          this.notifyError({msg: 'TTS error', details: err.message || err});
           return;
         }
       };
 
       const arr = this.text.map((t) => generateAudio(t));
       const filepath = (await Promise.all(arr)).filter((fp) => fp && fp.length);
-      this.logger.debug({filepath}, 'synthesized files for tts');
+      this.notifyStatus({event: 'start-playback'});
 
       while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep?.connected) {
         let segment = 0;
@@ -231,6 +197,7 @@ class TaskSay extends Task {
         this.killPlayToConfMember(this.ep, memberId, confName);
       }
       else {
+        this.notifyStatus({event: 'kill-playback'});
         this.ep.api('uuid_break', this.ep.uuid);
       }
     }

lib/tasks/sip_refer.js

@@ -36,6 +36,7 @@ class TaskSipRefer extends Task {
         method: 'REFER',
         headers: {
           ...this.headers,
+          ...(this.referToIsUri && {'X-Refer-To-Leave-Untouched': true}),
           'Refer-To': referTo,
           'Referred-By': referredBy
         }
@@ -46,7 +47,17 @@ class TaskSipRefer extends Task {
 
       /* if we fail, fall through to next verb.  If success, we should get BYE from far end */
       if (this.referStatus === 202) {
+        this._notifyTimer = setTimeout(() => {
+          this.logger.info('TaskSipRefer:exec - no NOTIFY received in 15 secs, exiting');
+          this.performAction({refer_status: this.referStatus})
+            .catch((err) => this.logger.error(err, 'TaskSipRefer:exec - error performing action'));
+          this.notifyTaskDone();
+        }, 15000);
         await this.awaitTaskDone();
+        if (this._notifyTimer) {
+          clearTimeout(this._notifyTimer);
+          this._notifyTimer = null;
+        }
       }
       else {
         await this.performAction({refer_status: this.referStatus});
@@ -70,10 +81,10 @@ class TaskSipRefer extends Task {
     const contentType = req.get('Content-Type');
     this.logger.debug({body: req.body}, `TaskSipRefer:_handleNotify got ${contentType}`);
 
-    if (contentType === 'message/sipfrag') {
+    if (contentType?.includes('message/sipfrag')) {
       const arr = /SIP\/2\.0\s+(\d+)/.exec(req.body);
       if (arr) {
-        const status = arr[1];
+        const status = typeof arr[1] === 'string' ? parseInt(arr[1], 10) : arr[1];
         this.logger.debug(`TaskSipRefer:_handleNotify: call got status ${status}`);
         if (this.eventHook) {
           const b3 = this.getTracingPropagation();
@@ -100,6 +111,7 @@ class TaskSipRefer extends Task {
       /* they may have only provided a phone number/user */
       referTo = `sip:${referTo}@${host}`;
     }
+    else this.referToIsUri = true;
     if (!referredBy) {
       /* default */
       referredBy = cs.req?.callingNumber || dlg.local.uri;

lib/tasks/specs.json

@@ -1,555 +0,0 @@
-{
-  "sip:decline": {
-    "properties": {
-      "status": "number",
-      "reason": "string",
-      "headers": "object"
-    },
-    "required": [
-      "status"
-    ]
-  },
-  "sip:request": {
-    "properties": {
-      "method": "string",
-      "body": "string",
-      "headers": "object",
-      "actionHook": "object|string"
-    },
-    "required": [
-      "method"
-    ]
-  },
-  "sip:refer": {
-    "properties": {
-      "referTo": "string",
-      "referredBy": "string",
-      "headers": "object",
-      "actionHook": "object|string",
-      "eventHook": "object|string"
-    },
-    "required": [
-      "referTo"
-    ]
-  },
-  "config": {
-    "properties": {
-      "synthesizer": "#synthesizer",
-      "recognizer": "#recognizer",
-      "bargeIn": "#bargeIn",
-      "record": "#recordOptions",
-      "amd": "#amd"
-    },
-    "required": []
-  },
-  "bargeIn": {
-    "properties": {
-      "enable": "boolean",
-      "sticky": "boolean",
-      "actionHook": "object|string",
-      "input": "array",
-      "finishOnKey": "string",
-      "numDigits": "number",
-      "minDigits": "number",
-      "maxDigits": "number",
-      "interDigitTimeout": "number",
-      "dtmfBargein": "boolean",
-      "minBargeinWordCount": "number"
-    },
-    "required": [
-      "enable"
-    ]
-  },
-  "dequeue": {
-    "properties": {
-      "name": "string",
-      "actionHook": "object|string",
-      "timeout": "number",
-      "beep": "boolean"
-    },
-    "required": [
-      "name"
-    ]
-  },
-  "enqueue": {
-    "properties": {
-      "name": "string",
-      "actionHook": "object|string",
-      "waitHook": "object|string",
-      "_": "object"
-    },
-    "required": [
-      "name"
-    ]
-  },
-  "leave": {
-    "properties": {
-
-    }
-  },
-  "hangup": {
-    "properties": {
-      "headers": "object"
-    },
-    "required": [
-    ]
-  },
-  "play": {
-    "properties": {
-      "url": "string|array",
-      "loop": "number|string",
-      "earlyMedia": "boolean",
-      "seekOffset": "number|string",
-      "timeoutSecs": "number|string",
-      "actionHook": "object|string"
-    },
-    "required": [
-      "url"
-    ]
-  },
-  "say": {
-    "properties": {
-      "text": "string|array",
-      "loop": "number|string",
-      "synthesizer": "#synthesizer",
-      "earlyMedia": "boolean"
-    },
-    "required": [
-      "text"
-    ]
-  },
-  "gather": {
-    "properties": {
-      "actionHook": "object|string",
-      "finishOnKey": "string",
-      "input": "array",
-      "numDigits": "number",
-      "minDigits": "number",
-      "maxDigits": "number",
-      "interDigitTimeout": "number",
-      "partialResultHook": "object|string",
-      "speechTimeout": "number",
-      "listenDuringPrompt": "boolean",
-      "dtmfBargein": "boolean",
-      "bargein": "boolean",
-      "minBargeinWordCount": "number",
-      "timeout": "number",
-      "recognizer": "#recognizer",
-      "play": "#play",
-      "say": "#say"
-    },
-    "required": [
-    ]
-  },
-  "conference": {
-    "properties": {
-      "name": "string",
-      "beep": "boolean",
-      "startConferenceOnEnter": "boolean",
-      "endConferenceOnExit": "boolean",
-      "maxParticipants": "number",
-      "joinMuted": "boolean",
-      "actionHook": "object|string",
-      "waitHook": "object|string",
-      "statusEvents": "array",
-      "statusHook": "object|string",
-      "enterHook": "object|string",
-      "record": "#record"
-    },
-    "required": [
-      "name"
-    ]
-  },
-  "dial": {
-    "properties": {
-      "actionHook": "object|string",
-      "answerOnBridge": "boolean",
-      "callerId": "string",
-      "confirmHook": "object|string",
-      "referHook": "object|string",
-      "dialMusic": "string",
-      "dtmfCapture": "object",
-      "dtmfHook": "object|string",
-      "headers": "object",
-      "listen": "#listen",
-      "target": ["#target"],
-      "timeLimit": "number",
-      "timeout": "number",
-      "proxy": "string",
-      "transcribe": "#transcribe",
-      "amd": "#amd"
-    },
-    "required": [
-      "target"
-    ]
-  },
-  "dialogflow": {
-    "properties": {
-      "credentials": "object|string",
-      "project": "string",
-      "environment": "string",
-      "region": {
-        "type": "string",
-        "enum": ["europe-west1", "europe-west2", "australia-southeast1", "asia-northeast1"]
-      },
-      "lang": "string",
-      "actionHook": "object|string",
-      "eventHook": "object|string",
-      "events": "[string]",
-      "welcomeEvent": "string",
-      "welcomeEventParams": "object",
-      "noInputTimeout": "number",
-      "noInputEvent": "string",
-      "passDtmfAsTextInput": "boolean",
-      "thinkingMusic": "string",
-      "tts": "#synthesizer",
-      "bargein": "boolean"
-    },
-    "required": [
-      "project",
-      "credentials",
-      "lang"
-    ]
-  },
-  "dtmf": {
-    "properties": {
-      "dtmf": "string",
-      "duration": "number"
-    },
-    "required": [
-      "dtmf"
-    ]
-  },
-  "lex": {
-    "properties": {
-      "botId": "string",
-      "botAlias": "string",
-      "credentials": "object",
-      "region": "string",
-      "locale": "string",
-      "intent": "#lexIntent",
-      "welcomeMessage": "string",
-      "metadata": "object",
-      "bargein": "boolean",
-      "passDtmf": "boolean",
-      "actionHook": "object|string",
-      "eventHook": "object|string",
-      "noInputTimeout": "number",
-      "tts": "#synthesizer"
-    },
-    "required": [
-      "botId",
-      "botAlias",
-      "region",
-      "credentials"
-    ]
-  },
-  "listen": {
-    "properties": {
-      "actionHook": "object|string",
-      "auth": "#auth",
-      "finishOnKey": "string",
-      "maxLength": "number",
-      "metadata": "object",
-      "mixType": {
-        "type": "string",
-        "enum": ["mono", "stereo", "mixed"]
-      },
-      "passDtmf": "boolean",
-      "playBeep": "boolean",
-      "sampleRate": "number",
-      "timeout": "number",
-      "transcribe": "#transcribe",
-      "url": "string",
-      "wsAuth": "#auth",
-      "earlyMedia": "boolean"
-    },
-    "required": [
-      "url"
-    ]
-  },
-  "message": {
-    "properties": {
-      "carrier": "string",
-      "account_sid": "string",
-      "message_sid": "string",
-      "to": "string",
-      "from": "string",
-      "text": "string",
-      "media": "string|array",
-      "actionHook": "object|string"
-    },
-    "required": [
-      "to",
-      "from"
-    ]
-  },
-  "pause": {
-    "properties": {
-      "length": "number"
-    },
-    "required": [
-      "length"
-    ]
-  },
-  "rasa": {
-    "properties": {
-      "url": "string",
-      "recognizer": "#recognizer",
-      "tts": "#synthesizer",
-      "prompt": "string",
-      "actionHook": "object|string",
-      "eventHook": "object|string"
-    },
-    "required": [
-      "url"
-    ]
-  },
-  "record": {
-    "properties": {
-      "path": "string"
-    },
-    "required": [
-      "path"
-    ]
-  },
-  "recordOptions": {
-    "properties": {
-      "action": {
-        "type": "string",
-        "enum": ["startCallRecording", "stopCallRecording", "pauseCallRecording", "resumeCallRecording"]
-      },
-      "recordingID": "string",
-      "siprecServerURL": "string"
-    },
-    "required": [
-      "action"
-    ]
-  },
-  "redirect": {
-    "properties": {
-      "actionHook": "object|string"
-    },
-    "required": [
-      "actionHook"
-    ]
-  },
-  "rest:dial": {
-    "properties": {
-      "account_sid": "string",
-      "application_sid": "string",
-      "call_hook": "object|string",
-      "call_status_hook": "object|string",
-      "from": "string",
-      "speech_synthesis_vendor": "string",
-      "speech_synthesis_voice": "string",
-      "speech_synthesis_language": "string",
-      "speech_recognizer_vendor": "string",
-      "speech_recognizer_language": "string",
-      "tag": "object",
-      "to": "#target",
-      "headers": "object",
-      "timeout": "number"
-    },
-    "required": [
-      "call_hook",
-      "from",
-      "to"
-    ]
-  },
-  "tag": {
-    "properties": {
-      "data": "object"
-    },
-    "required": [
-      "data"
-    ]
-  },
-  "transcribe": {
-    "properties": {
-      "transcriptionHook": "string",
-      "recognizer": "#recognizer",
-      "earlyMedia": "boolean"
-    },
-    "required": [
-      "recognizer"
-    ]
-  },
-  "target": {
-    "properties": {
-      "type": {
-        "type": "string",
-        "enum": ["phone", "sip", "user", "teams"]
-      },
-      "confirmHook": "object|string",
-      "method": {
-        "type": "string",
-        "enum": ["GET", "POST"]
-      },
-      "headers": "object",
-      "from": "#dialFrom",
-      "name": "string",
-      "number": "string",
-      "sipUri": "string",
-      "auth": "#auth",
-      "vmail": "boolean",
-      "tenant": "string",
-      "trunk": "string",
-      "overrideTo": "string"
-    },
-    "required": [
-      "type"
-    ]
-  },
-  "dialFrom": {
-    "properties": {
-      "user": "string",
-      "host": "string"
-    },
-    "required": [
-    ]
-  },
-  "auth": {
-    "properties": {
-      "username": "string",
-      "password": "string"
-    },
-    "required": [
-      "username",
-      "password"
-    ]
-  },
-  "synthesizer": {
-    "properties": {
-      "vendor": {
-        "type": "string",
-        "enum": ["google", "aws", "polly", "microsoft", "default"]
-      },
-      "language": "string",
-      "voice": "string",
-      "engine": {
-        "type": "string",
-        "enum": ["standard", "neural"]
-      },
-      "gender": {
-        "type": "string",
-        "enum": ["MALE", "FEMALE", "NEUTRAL"]
-      }
-    },
-    "required": [
-      "vendor"
-    ]
-  },
-  "recognizer": {
-    "properties": {
-      "vendor": {
-        "type": "string",
-        "enum": ["google", "aws", "microsoft", "default"]
-      },
-      "language": "string",
-      "vad": "#vad",
-      "hints": "array",
-      "hintsBoost": "number",
-      "altLanguages": "array",
-      "profanityFilter": "boolean",
-      "interim": "boolean",
-      "singleUtterance": "boolean",
-      "dualChannel": "boolean",
-      "separateRecognitionPerChannel": "boolean",
-      "punctuation": "boolean",
-      "enhancedModel": "boolean",
-      "words": "boolean",
-      "diarization": "boolean",
-      "diarizationMinSpeakers": "number",
-      "diarizationMaxSpeakers": "number",
-      "interactionType": {
-        "type": "string",
-        "enum": [
-          "unspecified",
-          "discussion",
-          "presentation",
-          "phone_call",
-          "voicemail",
-          "voice_search",
-          "voice_command",
-          "dictation"
-        ]
-      },
-      "naicsCode": "number",
-      "identifyChannels": "boolean",
-      "vocabularyName": "string",
-      "vocabularyFilterName": "string",
-      "filterMethod": {
-        "type": "string",
-        "enum": [
-          "remove",
-          "mask",
-          "tag"
-        ]
-      },
-      "model": "string",
-      "outputFormat": {
-        "type": "string",
-        "enum": [
-          "simple",
-          "detailed"
-        ]
-      },
-      "profanityOption": {
-        "type": "string",
-        "enum": [
-          "masked",
-          "removed",
-          "raw"
-        ]
-      },
-      "requestSnr": "boolean",
-      "initialSpeechTimeoutMs": "number",
-      "azureServiceEndpoint": "string",
-      "azureSttEndpointId": "string",
-      "asrDtmfTerminationDigit": "string",
-      "asrTimeout": "number"
-    },
-    "required": [
-      "vendor"
-    ]
-  },
-  "lexIntent": {
-    "properties": {
-      "name": "string",
-      "slots": "object"
-    },
-    "required": [
-      "name"
-    ]
-  },
-  "vad": {
-    "properties": {
-      "enable": "boolean",
-      "voiceMs": "number",
-      "mode": "number"
-    },
-    "required": [
-      "enable"
-    ]
-  },
-  "amd": {
-    "properties": {
-      "actionHook": "object|string",
-      "thresholdWordCount": "number",
-      "timers": "#amdTimers",
-      "recognizer": "#recognizer"
-    },
-    "required": [
-      "actionHook"
-    ]
-  },
-  "amdTimers": {
-    "properties": {
-      "noSpeechTimeoutMs": "number",
-      "decisionTimeoutMs": "number",
-      "toneTimeoutMs": "number",
-      "greetingCompletionTimeoutMs": "number"
-    }
-  }
-}

lib/tasks/task.js

@@ -1,13 +1,10 @@
 const Emitter = require('events');
-const { v4: uuidv4 } = require('uuid');
-const debug = require('debug')('jambonz:feature-server');
-const assert = require('assert');
+const uuidv4 = require('uuid-random');
 const {TaskPreconditions} = require('../utils/constants');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
+const WsRequestor = require('../utils/ws-requestor');
+const {TaskName} = require('../utils/constants');
 const {trace} = require('@opentelemetry/api');
-const specs = new Map();
-const _specData = require('./specs');
-for (const key in _specData) {specs.set(key, _specData[key]);}
 
 /**
  * @classdesc Represents a jambonz verb. This is a superclass that is extended
@@ -21,6 +18,7 @@ class Task extends Emitter {
     this.logger = logger;
     this.data = data;
     this.actionHook = this.data.actionHook;
+    this.id = data.id;
 
     this._killInProgress = false;
     this._completionPromise = new Promise((resolve) => this._completionResolver = resolve);
@@ -137,21 +135,32 @@ class Task extends Emitter {
     return this.callSession.normalizeUrl(url, method, auth);
   }
 
-  notifyError(errMsg) {
-    const params = {error: errMsg, verb: this.name};
-    this.cs.requestor.request('jambonz:error', '/error', params)
-      .catch((err) => this.logger.info({err}, 'Task:notifyError error sending error'));
+  notifyError(obj) {
+    if (this.cs.requestor instanceof WsRequestor) {
+      const params = {...obj, verb: this.name, id: this.id};
+      this.cs.requestor.request('jambonz:error', '/error', params)
+        .catch((err) => this.logger.info({err}, 'Task:notifyError error sending error'));
+    }
+  }
+
+  notifyStatus(obj) {
+    if (this.cs.notifyEvents && this.cs.requestor instanceof WsRequestor) {
+      const params = {...obj, verb: this.name, id: this.id};
+      this.cs.requestor.request('verb:status', '/status', params)
+        .catch((err) => this.logger.info({err}, 'Task:notifyStatus error sending error'));
+    }
   }
 
   async performAction(results, expectResponse = true) {
     if (this.actionHook) {
+      const type = this.name === TaskName.Redirect ? 'session:redirect' : 'verb:hook';
       const params = results ? Object.assign(this.cs.callInfo.toJSON(), results) : this.cs.callInfo.toJSON();
-      const span = this.startSpan('verb:hook', {'hook.url': this.actionHook});
+      const span = this.startSpan(`${type} (${this.actionHook})`);
       const b3 = this.getTracingPropagation('b3', span);
       const httpHeaders = b3 && {b3};
       span.setAttributes({'http.body': JSON.stringify(params)});
       try {
-        const json = await this.cs.requestor.request('verb:hook', this.actionHook, params, httpHeaders);
+        const json = await this.cs.requestor.request(type, this.actionHook, params, httpHeaders);
         span.setAttributes({'http.statusCode': 200});
         span.end();
         if (expectResponse && json && Array.isArray(json)) {
@@ -273,77 +282,6 @@ class Task extends Emitter {
       this.logger.error(err, 'Task:_doRefer error');
     }
   }
-
-  /**
-   * validate that the JSON task description is valid
-   * @param {string} name - verb name
-   * @param {object} data - verb properties
-   */
-  static validate(name, data) {
-    debug(`validating ${name} with data ${JSON.stringify(data)}`);
-    // validate the instruction is supported
-    if (!specs.has(name)) throw new Error(`invalid instruction: ${name}`);
-
-    // check type of each element and make sure required elements are present
-    const specData = specs.get(name);
-    let required = specData.required || [];
-    for (const dKey in data) {
-      if (dKey in specData.properties) {
-        const dVal = data[dKey];
-        const dSpec = specData.properties[dKey];
-        debug(`Task:validate validating property ${dKey} with value ${JSON.stringify(dVal)}`);
-
-        if (typeof dSpec === 'string' && dSpec === 'array') {
-          if (!Array.isArray(dVal)) throw new Error(`${name}: property ${dKey} is not an array`);
-        }
-        else if (typeof dSpec === 'string' && dSpec.includes('|')) {
-          const types = dSpec.split('|').map((t) => t.trim());
-          if (!types.includes(typeof dVal) && !(types.includes('array') && Array.isArray(dVal))) {
-            throw new Error(`${name}: property ${dKey} has invalid data type, must be one of ${types}`);
-          }
-        }
-        else if (typeof dSpec === 'string' && ['number', 'string', 'object', 'boolean'].includes(dSpec)) {
-          // simple types
-          if (typeof dVal !== specData.properties[dKey]) {
-            throw new Error(`${name}: property ${dKey} has invalid data type`);
-          }
-        }
-        else if (Array.isArray(dSpec) && dSpec[0].startsWith('#')) {
-          const name = dSpec[0].slice(1);
-          for (const item of dVal) {
-            Task.validate(name, item);
-          }
-        }
-        else if (typeof dSpec === 'object') {
-          // complex types
-          const type = dSpec.type;
-          assert.ok(['number', 'string', 'object', 'boolean'].includes(type),
-            `invalid or missing type in spec ${JSON.stringify(dSpec)}`);
-          if (type === 'string' && dSpec.enum) {
-            assert.ok(Array.isArray(dSpec.enum), `enum must be an array ${JSON.stringify(dSpec.enum)}`);
-            if (!dSpec.enum.includes(dVal)) throw new Error(`invalid value ${dVal} must be one of ${dSpec.enum}`);
-          }
-        }
-        else if (typeof dSpec === 'string' && dSpec.startsWith('#')) {
-          // reference to another datatype (i.e. nested type)
-          const name = dSpec.slice(1);
-          //const obj = {};
-          //obj[name] = dVal;
-          Task.validate(name, dVal);
-        }
-        else {
-          assert.ok(0, `invalid spec ${JSON.stringify(dSpec)}`);
-        }
-        required = required.filter((item) => item !== dKey);
-      }
-      else if (dKey === '_') {
-        /* no op: allow arbitrary info to be carried here, used by conference e.g in transfer */
-      }
-      else throw new Error(`${name}: unknown property ${dKey}`);
-    }
-    if (required.length > 0) throw new Error(`${name}: missing value for ${required}`);
-  }
-
 }
 
 module.exports = Task;

lib/tasks/transcribe.js

@@ -3,9 +3,16 @@ const {
   TaskName,
   TaskPreconditions,
   GoogleTranscriptionEvents,
+  NuanceTranscriptionEvents,
+  AwsTranscriptionEvents,
   AzureTranscriptionEvents,
-  AwsTranscriptionEvents
+  DeepgramTranscriptionEvents,
+  SonioxTranscriptionEvents,
+  IbmTranscriptionEvents,
+  NvidiaTranscriptionEvents,
+  JambonzTranscriptionEvents
 } = require('../utils/constants');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 
 class TaskTranscribe extends Task {
   constructor(logger, opts, parentTask) {
@@ -13,6 +20,18 @@ class TaskTranscribe extends Task {
     this.preconditions = TaskPreconditions.Endpoint;
     this.parentTask = parentTask;
 
+    const {
+      setChannelVarsForStt,
+      normalizeTranscription,
+      removeSpeechListeners,
+      setSpeechCredentialsAtRuntime,
+      compileSonioxTranscripts
+    } = require('../utils/transcription-utils')(logger);
+    this.setChannelVarsForStt = setChannelVarsForStt;
+    this.normalizeTranscription = normalizeTranscription;
+    this.removeSpeechListeners = removeSpeechListeners;
+    this.compileSonioxTranscripts = compileSonioxTranscripts;
+
     this.transcriptionHook = this.data.transcriptionHook;
     this.earlyMedia = this.data.earlyMedia === true || (parentTask && parentTask.earlyMedia);
 
@@ -22,39 +41,14 @@ class TaskTranscribe extends Task {
     this.interim = !!recognizer.interim;
     this.separateRecognitionPerChannel = recognizer.separateRecognitionPerChannel;
 
-    /* vad: if provided, we dont connect to recognizer until voice activity is detected */
-    const {enable, voiceMs = 0, mode = -1} = recognizer.vad || {};
-    this.vad = {enable, voiceMs, mode};
+    /* let credentials be supplied in the recognizer object at runtime */
+    this.sttCredentials = setSpeechCredentialsAtRuntime(recognizer);
 
-    /* google-specific options */
-    this.hints = recognizer.hints || [];
-    this.hintsBoost = recognizer.hintsBoost;
-    this.profanityFilter = recognizer.profanityFilter;
-    this.punctuation = !!recognizer.punctuation;
-    this.enhancedModel = !!recognizer.enhancedModel;
-    this.model = recognizer.model || 'phone_call';
-    this.words = !!recognizer.words;
-    this.singleUtterance = recognizer.singleUtterance || false;
-    this.diarization = !!recognizer.diarization;
-    this.diarizationMinSpeakers = recognizer.diarizationMinSpeakers || 0;
-    this.diarizationMaxSpeakers = recognizer.diarizationMaxSpeakers || 0;
-    this.interactionType = recognizer.interactionType || 'unspecified';
-    this.naicsCode = recognizer.naicsCode || 0;
-    this.altLanguages = recognizer.altLanguages || [];
+    /* buffer for soniox transcripts */
+    this._sonioxTranscripts = [];
 
-    /* aws-specific options */
-    this.identifyChannels = !!recognizer.identifyChannels;
-    this.vocabularyName = recognizer.vocabularyName;
-    this.vocabularyFilterName = recognizer.vocabularyFilterName;
-    this.filterMethod = recognizer.filterMethod;
-
-    /* microsoft options */
-    this.outputFormat = recognizer.outputFormat || 'simple';
-    this.profanityOption = recognizer.profanityOption || 'raw';
-    this.requestSnr = recognizer.requestSnr || false;
-    this.initialSpeechTimeoutMs = recognizer.initialSpeechTimeoutMs || 0;
-    this.azureServiceEndpoint = recognizer.azureServiceEndpoint;
-    this.azureSttEndpointId = recognizer.azureSttEndpointId;
+    recognizer.hints = recognizer.hints || [];
+    recognizer.altLanguages = recognizer.altLanguages || [];
   }
 
   get name() { return TaskName.Transcribe; }
@@ -62,28 +56,38 @@ class TaskTranscribe extends Task {
   async exec(cs, {ep, ep2}) {
     super.exec(cs);
     const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
+    const {getNuanceAccessToken, getIbmAccessToken} = cs.srf.locals.dbHelpers;
 
     if (cs.hasGlobalSttHints) {
       const {hints, hintsBoost} = cs.globalSttHints;
-      this.hints = this.hints.concat(hints);
-      if (!this.hintsBoost && hintsBoost) this.hintsBoost = hintsBoost;
-      this.logger.debug({hints: this.hints, hintsBoost: this.hintsBoost},
-        'Transcribe:exec - applying global `sttHints');
+      this.data.recognizer.hints = this.data.recognizer.hints.concat(hints);
+      if (!this.data.recognizer.hintsBoost && hintsBoost) this.data.recognizer.hintsBoost = hintsBoost;
+      this.logger.debug({hints: this.data.recognizer.hints, hintsBoost: this.data.recognizer.hintsBoost},
+        'Transcribe:exec - applying global sttHints');
     }
     if (cs.hasAltLanguages) {
-      this.altLanguages = this.altLanguages.concat(cs.altLanguages);
+      this.data.recognizer.altLanguages = this.data.recognizer.altLanguages.concat(cs.altLanguages);
       this.logger.debug({altLanguages: this.altLanguages},
-        'Gather:exec - applying altLanguages');
+        'Transcribe:exec - applying altLanguages');
     }
-    if (cs.hasGlobalSttPunctuation) {
-      this.punctuation = cs.globalSttPunctuation;
+    if (cs.hasGlobalSttPunctuation && !this.data.recognizer.punctuation) {
+      this.data.recognizer.punctuation = cs.globalSttPunctuation;
     }
 
     this.ep = ep;
     this.ep2 = ep2;
-    if ('default' === this.vendor || !this.vendor) this.vendor = cs.speechRecognizerVendor;
-    if ('default' === this.language || !this.language) this.language = cs.speechRecognizerLanguage;
-    this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
+    if ('default' === this.vendor || !this.vendor) {
+      this.vendor = cs.speechRecognizerVendor;
+      if (this.data.recognizer) this.data.recognizer.vendor = this.vendor;
+    }
+    if ('default' === this.language || !this.language) {
+      this.language = cs.speechRecognizerLanguage;
+      if (this.data.recognizer) this.data.recognizer.language = this.language;
+    }
+    if (!this.data.recognizer.vendor) {
+      this.data.recognizer.vendor = this.vendor;
+    }
+    if (!this.sttCredentials) this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
 
     try {
       if (!this.sttCredentials) {
@@ -96,6 +100,22 @@ class TaskTranscribe extends Task {
         }).catch((err) => this.logger.info({err}, 'Error generating alert for no stt'));
         throw new Error('no provisioned speech credentials for TTS');
       }
+
+      if (this.vendor === 'nuance' && this.sttCredentials.client_id) {
+        /* get nuance access token */
+        const {client_id, secret} = this.sttCredentials;
+        const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
+        this.logger.debug({client_id},
+          `Transcribe:exec - got nuance access token ${servedFromCache ? 'from cache' : ''}`);
+        this.sttCredentials = {...this.sttCredentials, access_token};
+      }
+      else if (this.vendor == 'ibm' && this.sttCredentials.stt_api_key) {
+        /* get ibm access token */
+        const {stt_api_key, stt_region} = this.sttCredentials;
+        const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
+        this.logger.debug({stt_api_key}, `Gather:exec - got ibm access token ${servedFromCache ? 'from cache' : ''}`);
+        this.sttCredentials = {...this.sttCredentials, access_token, stt_region};
+      }
       await this._startTranscribing(cs, ep, 1);
       if (this.separateRecognitionPerChannel && ep2) {
         await this._startTranscribing(cs, ep2, 2);
@@ -109,14 +129,7 @@ class TaskTranscribe extends Task {
       this.logger.info(err, 'TaskTranscribe:exec - error');
       this.parentTask && this.parentTask.emit('error', err);
     }
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.NoAudioDetected);
-    ep.removeCustomEventListener(GoogleTranscriptionEvents.MaxDurationExceeded);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.NoAudioDetected);
-    ep.removeCustomEventListener(AwsTranscriptionEvents.MaxDurationExceeded);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.Transcription);
-    ep.removeCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected);
+    this.removeSpeechListeners(ep);
   }
 
   async kill(cs) {
@@ -140,124 +153,88 @@ class TaskTranscribe extends Task {
   }
 
   async _startTranscribing(cs, ep, channel) {
-    const opts = {};
+    const opts = this.setChannelVarsForStt(this, this.sttCredentials, this.data.recognizer);
+    switch (this.vendor) {
+      case 'google':
+        this.bugname = 'google_transcribe';
+        ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(GoogleTranscriptionEvents.NoAudioDetected,
+          this._onNoAudio.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(GoogleTranscriptionEvents.MaxDurationExceeded,
+          this._onMaxDurationExceeded.bind(this, cs, ep, channel));
+        break;
 
-    if (this.vad.enable) {
-      opts.START_RECOGNIZING_ON_VAD = 1;
-      if (this.vad.voiceMs) opts.RECOGNIZER_VAD_VOICE_MS = this.vad.voiceMs;
-      if (this.vad.mode >= 0 && this.vad.mode <= 3) opts.RECOGNIZER_VAD_MODE = this.vad.mode;
+      case 'aws':
+      case 'polly':
+        this.bugname = 'aws_transcribe';
+        ep.addCustomEventListener(AwsTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(AwsTranscriptionEvents.NoAudioDetected,
+          this._onNoAudio.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(AwsTranscriptionEvents.MaxDurationExceeded,
+          this._onMaxDurationExceeded.bind(this, cs, ep, channel));
+        break;
+      case 'microsoft':
+        this.bugname = 'azure_transcribe';
+        ep.addCustomEventListener(AzureTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected,
+          this._onNoAudio.bind(this, cs, ep, channel));
+        break;
+      case 'nuance':
+        this.bugname = 'nuance_transcribe';
+        ep.addCustomEventListener(NuanceTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(NuanceTranscriptionEvents.StartOfSpeech,
+          this._onStartOfSpeech.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(NuanceTranscriptionEvents.TranscriptionComplete,
+          this._onTranscriptionComplete.bind(this, cs, ep, channel));
+        break;
+      case 'deepgram':
+        this.bugname = 'deepgram_transcribe';
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.Connect,
+          this._onDeepgramConnect.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.ConnectFailure,
+          this._onDeepGramConnectFailure.bind(this, cs, ep, channel));
+        break;
+      case 'soniox':
+        this.bugname = 'soniox_transcribe';
+        ep.addCustomEventListener(SonioxTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        break;
+      case 'ibm':
+        this.bugname = 'ibm_transcribe';
+        ep.addCustomEventListener(IbmTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(IbmTranscriptionEvents.Connect,
+          this._onIbmConnect.bind(this, cs, ep, channel));
+        ep.addCustomEventListener(IbmTranscriptionEvents.ConnectFailure,
+          this._onIbmConnectFailure.bind(this, cs, ep, channel));
+        break;
+
+      case 'nvidia':
+        this.bugname = 'nvidia_transcribe';
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.Transcription,
+          this._onTranscription.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.StartOfSpeech,
+          this._onStartOfSpeech.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.TranscriptionComplete,
+          this._onTranscriptionComplete.bind(this, cs, ep));
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.VadDetected,
+          this._onVadDetected.bind(this, cs, ep));
+        break;
+      default:
+        throw new Error(`Invalid vendor ${this.vendor}`);
     }
 
-    ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription,
-      this._onTranscription.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(GoogleTranscriptionEvents.NoAudioDetected, this._onNoAudio.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(GoogleTranscriptionEvents.MaxDurationExceeded,
-      this._onMaxDurationExceeded.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(AwsTranscriptionEvents.NoAudioDetected, this._onNoAudio.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(AwsTranscriptionEvents.MaxDurationExceeded,
-      this._onMaxDurationExceeded.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(AzureTranscriptionEvents.Transcription,
-      this._onTranscription.bind(this, cs, ep, channel));
-    ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected, this._onNoAudio.bind(this, cs, ep, channel));
+    /* common handler for all stt engine errors */
+    ep.addCustomEventListener(JambonzTranscriptionEvents.Error, this._onJambonzError.bind(this, cs, ep));
+    await ep.set(opts)
+      .catch((err) => this.logger.info(err, 'Error setting channel variables'));
 
-    if (this.vendor === 'google') {
-      this.bugname = 'google_transcribe';
-      if (this.sttCredentials) opts.GOOGLE_APPLICATION_CREDENTIALS = JSON.stringify(this.sttCredentials.credentials);
-      [
-        ['enhancedModel', 'GOOGLE_SPEECH_USE_ENHANCED'],
-        //['separateRecognitionPerChannel', 'GOOGLE_SPEECH_SEPARATE_RECOGNITION_PER_CHANNEL'],
-        ['profanityFilter', 'GOOGLE_SPEECH_PROFANITY_FILTER'],
-        ['punctuation', 'GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION'],
-        ['words', 'GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS'],
-        ['singleUtterance', 'GOOGLE_SPEECH_SINGLE_UTTERANCE'],
-        ['diarization', 'GOOGLE_SPEECH_PROFANITY_FILTER']
-      ].forEach((arr) => {
-        if (this[arr[0]]) opts[arr[1]] = true;
-        else if (this[arr[0]] === false) opts[arr[1]] = false;
-      });
-      if (this.hints.length > 0) {
-        opts.GOOGLE_SPEECH_HINTS = this.hints.join(',');
-        if (typeof this.hintsBoost === 'number') {
-          opts.GOOGLE_SPEECH_HINTS_BOOST = this.hintsBoost;
-        }
-      }
-      if (this.altLanguages.length > 0) opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
-      else opts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = '';
-      if ('unspecified' !== this.interactionType) {
-        opts.GOOGLE_SPEECH_METADATA_INTERACTION_TYPE = this.interactionType;
-      }
-      opts.GOOGLE_SPEECH_MODEL = this.model;
-      if (this.diarization && this.diarizationMinSpeakers > 0) {
-        opts.GOOGLE_SPEECH_SPEAKER_DIARIZATION_MIN_SPEAKER_COUNT = this.diarizationMinSpeakers;
-      }
-      if (this.diarization && this.diarizationMaxSpeakers > 0) {
-        opts.GOOGLE_SPEECH_SPEAKER_DIARIZATION_MAX_SPEAKER_COUNT = this.diarizationMaxSpeakers;
-      }
-      if (this.naicsCode > 0) opts.GOOGLE_SPEECH_METADATA_INDUSTRY_NAICS_CODE = this.naicsCode;
-
-      await ep.set(opts)
-        .catch((err) => this.logger.info(err, 'TaskTranscribe:_startTranscribing with google'));
-    }
-    else if (this.vendor === 'aws') {
-      this.bugname = 'aws_transcribe';
-      [
-        ['diarization', 'AWS_SHOW_SPEAKER_LABEL'],
-        ['identifyChannels', 'AWS_ENABLE_CHANNEL_IDENTIFICATION']
-      ].forEach((arr) => {
-        if (this[arr[0]]) opts[arr[1]] = true;
-      });
-      if (this.vocabularyName) opts.AWS_VOCABULARY_NAME = this.vocabularyName;
-      if (this.vocabularyFilterName) {
-        opts.AWS_VOCABULARY_NAME = this.vocabularyFilterName;
-        opts.AWS_VOCABULARY_FILTER_METHOD = this.filterMethod || 'mask';
-      }
-
-      if (this.sttCredentials) {
-        Object.assign(opts, {
-          AWS_ACCESS_KEY_ID: this.sttCredentials.accessKeyId,
-          AWS_SECRET_ACCESS_KEY: this.sttCredentials.secretAccessKey,
-          AWS_REGION: this.sttCredentials.region
-        });
-      }
-      else {
-        Object.assign(opts, {
-          AWS_ACCESS_KEY_ID: process.env.AWS_ACCESS_KEY_ID,
-          AWS_SECRET_ACCESS_KEY: process.env.AWS_SECRET_ACCESS_KEY,
-          AWS_REGION: process.env.AWS_REGION
-        });
-      }
-
-      await ep.set(opts)
-        .catch((err) => this.logger.info(err, 'TaskTranscribe:_startTranscribing with aws'));
-    }
-    else if (this.vendor === 'microsoft') {
-      this.bugname = 'azure_transcribe';
-      const {api_key, region, use_custom_stt, custom_stt_endpoint} = this.sttCredentials;
-      Object.assign(opts, {
-        'AZURE_SUBSCRIPTION_KEY': api_key,
-        'AZURE_REGION': region
-      });
-      if (this.azureSttEndpointId) {
-        Object.assign(opts, {'AZURE_SERVICE_ENDPOINT_ID': this.azureSttEndpointId});
-      }
-      else if (use_custom_stt && custom_stt_endpoint) {
-        Object.assign(opts, {'AZURE_SERVICE_ENDPOINT_ID': custom_stt_endpoint});
-      }
-      if (this.hints && this.hints.length > 0) {
-        opts.AZURE_SPEECH_HINTS = this.hints.map((h) => h.trim()).join(',');
-      }
-      if (this.altLanguages.length > 0) opts.AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = this.altLanguages.join(',');
-      else opts.AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = '';
-      if (this.requestSnr) opts.AZURE_REQUEST_SNR = 1;
-      if (this.profanityOption !== 'raw') opts.AZURE_PROFANITY_OPTION = this.profanityOption;
-      if (this.initialSpeechTimeoutMs > 0) opts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = this.initialSpeechTimeoutMs;
-      if (this.outputFormat !== 'simple') opts.AZURE_USE_OUTPUT_FORMAT_DETAILED = 1;
-      if (this.azureServiceEndpoint) opts.AZURE_SERVICE_ENDPOINT = this.azureServiceEndpoint;
-
-      await ep.set(opts)
-        .catch((err) => this.logger.info(err, 'TaskTranscribe:_startTranscribing with azure'));
-    }
     await this._transcribe(ep);
   }
 
@@ -271,50 +248,64 @@ class TaskTranscribe extends Task {
     });
   }
 
-  _onTranscription(cs, ep, channel, evt, fsEvent) {
+  async _onTranscription(cs, ep, channel, evt, fsEvent) {
     // make sure this is not a transcript from answering machine detection
     const bugname = fsEvent.getHeader('media-bugname');
     if (bugname && this.bugname !== bugname) return;
 
-    this.logger.debug({evt, channel}, 'TaskTranscribe:_onTranscription');
-    if ('aws' === this.vendor && Array.isArray(evt) && evt.length > 0) evt = evt[0];
-    if ('microsoft' === this.vendor) {
-      const nbest = evt.NBest;
-      const language_code = evt.PrimaryLanguage?.Language || this.language;
-      const alternatives = nbest ? nbest.map((n) => {
-        return {
-          confidence: n.Confidence,
-          transcript: n.Display
-        };
-      }) :
-        [
-          {
-            transcript: evt.DisplayText || evt.Text
-          }
-        ];
+    if (this.vendor === 'ibm') {
+      if (evt?.state === 'listening') return;
+    }
+    this.logger.debug({evt}, 'TaskTranscribe:_onTranscription - before normalization');
 
-      const newEvent = {
-        is_final: evt.RecognitionStatus === 'Success',
-        channel,
-        language_code,
-        alternatives
-      };
-      evt = newEvent;
+    evt = this.normalizeTranscription(evt, this.vendor, channel, this.language);
+    this.logger.debug({evt}, 'TaskTranscribe:_onTranscription');
+    if (evt.alternatives.length === 0) {
+      this.logger.info({evt}, 'TaskTranscribe:_onTranscription - got empty transcript, continue listening');
+      return;
     }
 
-    if (evt.alternatives[0].transcript === '' && !cs.callGone && !this.killed) {
-      this.logger.info({evt}, 'TaskGather:_onTranscription - got empty transcript, listen again');
-      return this._transcribe(ep);
+    if (evt.alternatives[0]?.transcript === '' && !cs.callGone && !this.killed) {
+      if (['microsoft', 'deepgram'].includes(this.vendor)) {
+        this.logger.info({evt}, 'TaskTranscribe:_onTranscription - got empty transcript, continue listening');
+      }
+      else {
+        this.logger.info({evt}, 'TaskTranscribe:_onTranscription - got empty transcript, listen again');
+        this._transcribe(ep);
+      }
+      return;
     }
 
-    evt.channel_tag = channel;
+    if (this.vendor === 'soniox') {
+      /* compile transcripts into one */
+      this._sonioxTranscripts.push(evt.vendor.finalWords);
+      if (evt.is_final) {
+        evt = this.compileSonioxTranscripts(this._sonioxTranscripts, 1, this.language);
+        this._sonioxTranscripts = [];
+      }
+    }
 
     if (this.transcriptionHook) {
       const b3 = this.getTracingPropagation();
       const httpHeaders = b3 && {b3};
-      this.cs.requestor.request('verb:hook', this.transcriptionHook,
-        Object.assign({speech: evt}, this.cs.callInfo), httpHeaders)
-        .catch((err) => this.logger.info(err, 'TranscribeTask:_onTranscription error'));
+      try {
+        const json = await this.cs.requestor.request('verb:hook', this.transcriptionHook, {
+          ...this.cs.callInfo,
+          ...httpHeaders,
+          speech: evt
+        });
+        this.logger.info({json}, 'sent transcriptionHook');
+        if (json && Array.isArray(json) && !this.parentTask) {
+          const makeTask = require('./make_task');
+          const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
+          if (tasks && tasks.length > 0) {
+            this.logger.info({tasks: tasks}, `${this.name} replacing application with ${tasks.length} tasks`);
+            this.cs.replaceApplication(tasks);
+          }
+        }
+      } catch (err) {
+        this.logger.info(err, 'TranscribeTask:_onTranscription error');
+      }
     }
     if (this.parentTask) {
       this.parentTask.emit('transcription', evt);
@@ -342,6 +333,64 @@ class TaskTranscribe extends Task {
       this._timer = null;
     }
   }
+  _onDeepgramConnect(_cs, _ep) {
+    this.logger.debug('TaskTranscribe:_onDeepgramConnect');
+  }
+
+  _onDeepGramConnectFailure(cs, _ep, _channel, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskTranscribe:_onDeepgramConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to Deepgram speech recognizer: ${reason}`,
+      vendor: 'deepgram',
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for deepgram connection failure'));
+    this.notifyError(`Failed connecting to speech vendor deepgram: ${reason}`);
+    this.notifyTaskDone();
+  }
+
+  _onIbmConnect(_cs, _ep) {
+    this.logger.debug('TaskTranscribe:_onIbmConnect');
+  }
+
+  _onIbmConnectFailure(cs, _ep, _channel, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskTranscribe:_onIbmConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to IBM watson speech recognizer: ${reason}`,
+      vendor: 'ibm',
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for IBM connection failure'));
+    this.notifyError(`Failed connecting to speech vendor IBM: ${reason}`);
+    this.notifyTaskDone();
+  }
+  _onIbmError(cs, _ep, _channel, evt) {
+    this.logger.info({evt}, 'TaskTranscribe:_onIbmError');
+  }
+  _onJambonzError(cs, _ep, evt) {
+    this.logger.info({evt}, 'TaskTranscribe:_onJambonzError');
+    const {writeAlerts, AlertType} = cs.srf.locals;
+
+    if (this.vendor === 'nuance') {
+      const {code, error} = evt;
+      if (code === 404 && error === 'No speech') return this._resolve('timeout');
+      if (code === 413 && error === 'Too much speech') return this._resolve('timeout');
+    }
+    this.logger.info({evt}, 'TaskTranscribe:_onJambonzError');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Custom speech vendor ${this.vendor} error: ${evt.error}`,
+      vendor: this.vendor,
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Custom speech vendor ${this.vendor} error: ${evt.error}`});
+  }
+
+
 }
 
 module.exports = TaskTranscribe;

lib/utils/amd-utils.js

@@ -1,14 +1,21 @@
 const Emitter = require('events');
 const {readFile} = require('fs');
 const {
+  TaskName,
   GoogleTranscriptionEvents,
   AwsTranscriptionEvents,
   AzureTranscriptionEvents,
+  NuanceTranscriptionEvents,
+  NvidiaTranscriptionEvents,
+  IbmTranscriptionEvents,
+  SonioxTranscriptionEvents,
+  DeepgramTranscriptionEvents,
+  JambonzTranscriptionEvents,
   AmdEvents,
   AvmdEvents
 } = require('./constants');
 const bugname = 'amd_bug';
-const {VMD_HINTS_FILE} = process.env;
+const {VMD_HINTS_FILE} = require('../config');
 let voicemailHints = [];
 
 const updateHints = async(file, callback) => {
@@ -54,6 +61,11 @@ class Amd extends Emitter {
     this.thresholdWordCount = opts.thresholdWordCount || 9;
     const {normalizeTranscription} = require('./transcription-utils')(logger);
     this.normalizeTranscription = normalizeTranscription;
+    const {getNuanceAccessToken, getIbmAccessToken} = cs.srf.locals.dbHelpers;
+    this.getNuanceAccessToken = getNuanceAccessToken;
+    this.getIbmAccessToken = getIbmAccessToken;
+    const {setChannelVarsForStt} = require('./transcription-utils')(logger);
+    this.setChannelVarsForStt = setChannelVarsForStt;
 
     const {
       noSpeechTimeoutMs = 5000,
@@ -184,7 +196,7 @@ module.exports = (logger) => {
     const {vendor, language} = ep.amd;
     ep.startTranscription({
       vendor,
-      language,
+      locale: language,
       interim: true,
       bugname
     }).catch((err) => {
@@ -229,70 +241,130 @@ module.exports = (logger) => {
 
   const startAmd = async(cs, ep, task, opts) => {
     const amd = ep.amd = new Amd(logger, cs, opts);
-    const {vendor, language, sttCredentials} = amd;
-    const sttOpts = {};
+    const {vendor, language} = amd;
+    let sttCredentials = amd.sttCredentials;
     const hints = voicemailHints[language] || [];
 
+    if (vendor === 'nuance' && sttCredentials.client_id) {
+      /* get nuance access token */
+      const {getNuanceAccessToken} = amd;
+      const {client_id, secret} = sttCredentials;
+      const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
+      logger.debug({client_id}, `Gather:exec - got nuance access token ${servedFromCache ? 'from cache' : ''}`);
+      sttCredentials = {...sttCredentials, access_token};
+    }
+    else if (vendor == 'ibm' && sttCredentials.stt_api_key) {
+      /* get ibm access token */
+      const {getIbmAccessToken} = amd;
+      const {stt_api_key, stt_region} = sttCredentials;
+      const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
+      logger.debug({stt_api_key}, `Gather:exec - got ibm access token ${servedFromCache ? 'from cache' : ''}`);
+      sttCredentials = {...sttCredentials, access_token, stt_region};
+    }
+
     /* set stt options */
     logger.info(`starting amd for vendor ${vendor} and language ${language}`);
-    if ('google' === vendor) {
-      sttOpts.GOOGLE_APPLICATION_CREDENTIALS = JSON.stringify(sttCredentials.credentials);
-      sttOpts.GOOGLE_SPEECH_USE_ENHANCED = true;
-      sttOpts.GOOGLE_SPEECH_HINTS = hints.join(',');
-      if (opts.recognizer?.altLanguages) {
-        sttOpts.GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = opts.recognizer.altLanguages.join(',');
-      }
-      ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription, onTranscription.bind(null, cs, ep, task));
-      ep.addCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance, onEndOfUtterance.bind(null, cs, ep, task));
-    }
-    else if (['aws', 'polly'].includes(vendor)) {
-      Object.assign(sttOpts, {
-        AWS_ACCESS_KEY_ID: sttCredentials.accessKeyId,
-        AWS_SECRET_ACCESS_KEY: sttCredentials.secretAccessKey,
-        AWS_REGION: sttCredentials.region
-      });
-      ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, onTranscription.bind(null, cs, ep, task));
-    }
-    else if ('microsoft' === vendor) {
-      Object.assign(sttOpts, {
-        'AZURE_SUBSCRIPTION_KEY': sttCredentials.api_key,
-        'AZURE_REGION': sttCredentials.region
-      });
-      sttOpts.AZURE_SPEECH_HINTS = hints.join(',');
-      if (opts.recognizer?.altLanguages) {
-        sttOpts.AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES = opts.recognizer.altLanguages.join(',');
-      }
-      sttOpts.AZURE_INITIAL_SPEECH_TIMEOUT_MS = opts.resolveTimeoutMs || 20000;
+    const sttOpts = amd.setChannelVarsForStt({name: TaskName.Gather}, sttCredentials, {
+      vendor,
+      hints,
+      enhancedModel: true,
+      altLanguages: opts.recognizer?.altLanguages || [],
+      initialSpeechTimeoutMs: opts.resolveTimeoutMs,
+    });
 
-      ep.addCustomEventListener(AzureTranscriptionEvents.Transcription, onTranscription.bind(null, cs, ep, task));
-      ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected, onNoSpeechDetected.bind(null, cs, ep, task));
-    }
-    logger.debug({sttOpts}, 'startAmd: setting channel vars');
     await ep.set(sttOpts).catch((err) => logger.info(err, 'Error setting channel variables'));
 
+    amd.transcriptionHandler = onTranscription.bind(null, cs, ep, task);
+    amd.EndOfUtteranceHandler = onEndOfUtterance.bind(null, cs, ep, task);
+    amd.noSpeechHandler = onNoSpeechDetected.bind(null, cs, ep, task);
+
+    switch (vendor) {
+      case 'google':
+        ep.addCustomEventListener(GoogleTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        ep.addCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance, amd.EndOfUtteranceHandler);
+        break;
+
+      case 'aws':
+      case 'polly':
+        ep.addCustomEventListener(AwsTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+      case 'microsoft':
+        ep.addCustomEventListener(AzureTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        ep.addCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected, amd.noSpeechHandler);
+        break;
+      case 'nuance':
+        ep.addCustomEventListener(NuanceTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+
+      case 'deepgram':
+        ep.addCustomEventListener(DeepgramTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+
+      case 'soniox':
+        amd.bugname = 'soniox_amd_transcribe';
+        ep.addCustomEventListener(SonioxTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+
+      case 'ibm':
+        ep.addCustomEventListener(IbmTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+
+      case 'nvidia':
+        ep.addCustomEventListener(NvidiaTranscriptionEvents.Transcription, amd.transcriptionHandler);
+        break;
+
+      default:
+        if (vendor.startsWith('custom:')) {
+          ep.addCustomEventListener(JambonzTranscriptionEvents.Transcription, amd.transcriptionHandler);
+          break;
+        }
+        else {
+          throw new Error(`Invalid vendor ${this.vendor}`);
+        }
+    }
     amd
       .on(AmdEvents.NoSpeechDetected, (evt) => {
         task.emit('amd', {type: AmdEvents.NoSpeechDetected, ...evt});
-        ep.stopTranscription({vendor, bugname});
+        try {
+          stopAmd(ep, task);
+        } catch (err) {
+          logger.info({err}, 'Error stopping transcription');
+        }
       })
       .on(AmdEvents.HumanDetected, (evt) => {
         task.emit('amd', {type: AmdEvents.HumanDetected, ...evt});
-        ep.stopTranscription({vendor, bugname});
+        try {
+          stopAmd(ep, task);
+        } catch (err) {
+          logger.info({err}, 'Error stopping transcription');
+        }
       })
       .on(AmdEvents.MachineDetected, (evt) => {
         task.emit('amd', {type: AmdEvents.MachineDetected, ...evt});
       })
       .on(AmdEvents.DecisionTimeout, (evt) => {
         task.emit('amd', {type: AmdEvents.DecisionTimeout, ...evt});
-        ep.stopTranscription({vendor, bugname});
+        try {
+          stopAmd(ep, task);
+        } catch (err) {
+          logger.info({err}, 'Error stopping transcription');
+        }
       })
       .on(AmdEvents.ToneTimeout, (evt) => {
         //task.emit('amd', {type: AmdEvents.ToneTimeout, ...evt});
-        ep.execute('avmd_stop').catch((err) => logger.info(err, 'Error stopping avmd'));
+        try {
+          stopAmd(ep, task);
+        } catch (err) {
+          logger.info({err}, 'Error stopping avmd');
+        }
       })
       .on(AmdEvents.MachineStoppedSpeaking, () => {
         task.emit('amd', {type: AmdEvents.MachineStoppedSpeaking});
-        ep.stopTranscription({vendor, bugname});
+        try {
+          stopAmd(ep, task);
+        } catch (err) {
+          logger.info({err}, 'Error stopping transcription');
+        }
       });
 
     /* start transcribing, and also listening for beep */
@@ -308,6 +380,19 @@ module.exports = (logger) => {
     if (ep.amd) {
       vendor = ep.amd.vendor;
       ep.amd.stopAllTimers();
+
+      ep.removeListener(GoogleTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(GoogleTranscriptionEvents.EndOfUtterance, ep.amd.EndOfUtteranceHandler);
+      ep.removeListener(AwsTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(AzureTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(AzureTranscriptionEvents.NoSpeechDetected, ep.amd.noSpeechHandler);
+      ep.removeListener(NuanceTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(DeepgramTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(SonioxTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(IbmTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(NvidiaTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+      ep.removeListener(JambonzTranscriptionEvents.Transcription, ep.amd.transcriptionHandler);
+
       ep.amd = null;
     }
 

lib/utils/aws-sns-lifecycle.js

@@ -1,7 +1,12 @@
 const Emitter = require('events');
 const bent = require('bent');
 const assert = require('assert');
-const PORT = process.env.AWS_SNS_PORT || 3001;
+const {
+  AWS_REGION,
+  AWS_SNS_PORT: PORT,
+  AWS_SNS_TOPIC_ARM,
+  AWS_SNS_PORT_MAX,
+} = require('../config');
 const {LifeCycleEvents} = require('./constants');
 const express = require('express');
 const app = express();
@@ -13,7 +18,7 @@ const {Parser} = require('xml2js');
 const parser = new Parser();
 const {validatePayload} = require('verify-aws-sns-signature');
 
-AWS.config.update({region: process.env.AWS_REGION});
+AWS.config.update({region: AWS_REGION});
 
 class SnsNotifier extends Emitter {
   constructor(logger) {
@@ -21,6 +26,26 @@ class SnsNotifier extends Emitter {
 
     this.logger = logger;
   }
+  _doListen(logger, app, port, resolve) {
+    return app.listen(port, () => {
+      this.snsEndpoint = `http://${this.publicIp}:${port}`;
+      logger.info(`SNS lifecycle server listening on http://localhost:${port}`);
+      resolve(app);
+    });
+  }
+
+  _handleErrors(logger, app, resolve, reject, e) {
+    if (e.code === 'EADDRINUSE' &&
+      AWS_SNS_PORT_MAX &&
+      e.port < AWS_SNS_PORT_MAX) {
+
+      logger.info(`SNS lifecycle server failed to bind port on ${e.port}, will try next port`);
+      const server = this._doListen(logger, app, ++e.port, resolve);
+      server.on('error', this._handleErrors.bind(this, logger, app, resolve, reject));
+      return;
+    }
+    reject(e);
+  }
 
   async _handlePost(req, res) {
     try {
@@ -84,11 +109,9 @@ class SnsNotifier extends Emitter {
       this.logger.debug('SnsNotifier: retrieving instance data');
       this.instanceId = await getString('http://169.254.169.254/latest/meta-data/instance-id');
       this.publicIp = await getString('http://169.254.169.254/latest/meta-data/public-ipv4');
-      this.snsEndpoint = `http://${this.publicIp}:${PORT}`;
       this.logger.info({
         instanceId: this.instanceId,
-        publicIp: this.publicIp,
-        snsEndpoint: this.snsEndpoint
+        publicIp: this.publicIp
       }, 'retrieved AWS instance data');
 
       // start listening
@@ -100,7 +123,10 @@ class SnsNotifier extends Emitter {
         this.logger.error(err, 'burped error');
         res.status(err.status || 500).json({msg: err.message});
       });
-      app.listen(PORT);
+      return new Promise((resolve, reject) => {
+        const server = this._doListen(this.logger, app, PORT, resolve);
+        server.on('error', this._handleErrors.bind(this, this.logger, app, resolve, reject));
+      });
 
     } catch (err) {
       this.logger.error({err}, 'Error retrieving AWS instance metadata');
@@ -111,12 +137,12 @@ class SnsNotifier extends Emitter {
     try {
       const response = await sns.subscribe({
         Protocol: 'http',
-        TopicArn: process.env.AWS_SNS_TOPIC_ARM,
+        TopicArn: AWS_SNS_TOPIC_ARM,
         Endpoint: this.snsEndpoint
       }).promise();
-      this.logger.info({response}, `response to SNS subscribe to ${process.env.AWS_SNS_TOPIC_ARM}`);
+      this.logger.info({response}, `response to SNS subscribe to ${AWS_SNS_TOPIC_ARM}`);
     } catch (err) {
-      this.logger.error({err}, `Error subscribing to SNS topic arn ${process.env.AWS_SNS_TOPIC_ARM}`);
+      this.logger.error({err}, `Error subscribing to SNS topic arn ${AWS_SNS_TOPIC_ARM}`);
     }
   }
 
@@ -126,9 +152,9 @@ class SnsNotifier extends Emitter {
       const response = await sns.unsubscribe({
         SubscriptionArn: this.subscriptionArn
       }).promise();
-      this.logger.info({response}, `response to SNS unsubscribe to ${process.env.AWS_SNS_TOPIC_ARM}`);
+      this.logger.info({response}, `response to SNS unsubscribe to ${AWS_SNS_TOPIC_ARM}`);
     } catch (err) {
-      this.logger.error({err}, `Error unsubscribing to SNS topic arn ${process.env.AWS_SNS_TOPIC_ARM}`);
+      this.logger.error({err}, `Error unsubscribing to SNS topic arn ${AWS_SNS_TOPIC_ARM}`);
     }
   }
 

lib/utils/base-requestor.js

@@ -2,6 +2,7 @@ const assert = require('assert');
 const Emitter = require('events');
 const crypto = require('crypto');
 const timeSeries = require('@jambonz/time-series');
+const {NODE_ENV, JAMBONES_TIME_SERIES_HOST} = require('../config');
 let alerter ;
 
 class BaseRequestor extends Emitter {
@@ -22,9 +23,9 @@ class BaseRequestor extends Emitter {
 
     if (!alerter) {
       alerter = timeSeries(logger, {
-        host: process.env.JAMBONES_TIME_SERIES_HOST,
+        host: JAMBONES_TIME_SERIES_HOST,
         commitSize: 50,
-        commitInterval: 'test' === process.env.NODE_ENV ? 7 : 20
+        commitInterval: 'test' === NODE_ENV ? 7 : 20
       });
     }
   }

lib/utils/constants.json

@@ -67,6 +67,35 @@
     "MaxDurationExceeded": "google_transcribe::max_duration_exceeded",
     "VadDetected": "google_transcribe::vad_detected"
   },
+  "NuanceTranscriptionEvents": {
+    "Transcription": "nuance_transcribe::transcription",
+    "StartOfSpeech": "nuance_transcribe::start_of_speech",
+    "TranscriptionComplete": "nuance_transcribe::end_of_transcription",
+    "Error": "nuance_transcribe::error",
+    "VadDetected": "nuance_transcribe::vad_detected"
+  },
+  "NvidiaTranscriptionEvents": {
+    "Transcription": "nvidia_transcribe::transcription",
+    "StartOfSpeech": "nvidia_transcribe::start_of_speech",
+    "TranscriptionComplete": "nvidia_transcribe::end_of_transcription",
+    "Error": "nvidia_transcribe::error",
+    "VadDetected": "nvidia_transcribe::vad_detected"
+  },
+  "DeepgramTranscriptionEvents": {
+    "Transcription": "deepgram_transcribe::transcription",
+    "ConnectFailure": "deepgram_transcribe::connect_failed",
+    "Connect": "deepgram_transcribe::connect"
+  },
+  "SonioxTranscriptionEvents": {
+    "Transcription": "soniox_transcribe::transcription",
+    "Error": "soniox_transcribe::error"
+  },
+  "IbmTranscriptionEvents": {
+    "Transcription": "ibm_transcribe::transcription",
+    "ConnectFailure": "ibm_transcribe::connect_failed",
+    "Connect": "ibm_transcribe::connect",
+    "Error": "ibm_transcribe::error"
+  },
   "AwsTranscriptionEvents": {
     "Transcription": "aws_transcribe::transcription",
     "EndOfTranscript": "aws_transcribe::end_of_transcript",
@@ -81,6 +110,12 @@
     "NoSpeechDetected": "azure_transcribe::no_speech_detected",
     "VadDetected": "azure_transcribe::vad_detected"
   },
+  "JambonzTranscriptionEvents": {
+    "Transcription": "jambonz_transcribe::transcription",
+    "ConnectFailure": "jambonz_transcribe::connect_failed",
+    "Connect": "jambonz_transcribe::connect",
+    "Error": "jambonz_transcribe::error"
+  },
   "ListenEvents": {
     "Connect": "mod_audio_fork::connect",
     "ConnectFailure": "mod_audio_fork::connect_failed",
@@ -122,6 +157,7 @@
     "queue:status",
     "dial:confirm",
     "verb:hook",
+    "verb:status",
     "jambonz:error"
   ],
   "RecordState": {

lib/utils/cron-jobs.js

@@ -1,19 +1,24 @@
 const {execSync} = require('child_process');
+const {
+  JAMBONES_FREESWITCH,
+  NODE_ENV,
+  JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS,
+} = require('../config');
 const now = Date.now();
-const fsInventory = process.env.JAMBONES_FREESWITCH
+const fsInventory = JAMBONES_FREESWITCH
   .split(',')
   .map((fs) => {
     const arr = /^([^:]*):([^:]*):([^:]*)(?::([^:]*))?/.exec(fs);
     const opts = {address: arr[1], port: arr[2], secret: arr[3]};
     if (arr.length > 4) opts.advertisedAddress = arr[4];
-    if (process.env.NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
+    if (NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
     return opts;
   });
 
 const clearChannels = () => {
   const {logger} = require('../..');
   const pwd = fsInventory[0].secret;
-  const maxDurationMins = process.env.JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS || 180;
+  const maxDurationMins = JAMBONES_FREESWITCH_MAX_CALL_DURATION_MINS;
 
   const calls = execSync(`/usr/local/freeswitch/bin/fs_cli -p ${pwd} -x "show calls"`, {encoding: 'utf8'})
     .split('\n')

lib/utils/db-utils.js

@@ -20,28 +20,76 @@ WHERE vc.account_sid IS NULL
 AND vc.service_provider_sid = 
 (SELECT service_provider_sid from accounts where account_sid = ?) 
 AND vc.name = ?`;
+const sqlQueryAccountPhoneNumber = `SELECT voip_carrier_sid 
+FROM phone_numbers pn
+WHERE pn.account_sid = ?
+AND pn.number = ?`;
+const sqlQuerySPPhoneNumber = `SELECT voip_carrier_sid  
+FROM phone_numbers pn 
+WHERE pn.account_sid IS NULL 
+AND pn.service_provider_sid = 
+(SELECT service_provider_sid from accounts where account_sid = ?) 
+AND pn.number = ?`;
 
 const speechMapper = (cred) => {
   const {credential, ...obj} = cred;
-  if ('google' === obj.vendor) {
-    obj.service_key = decrypt(credential);
-  }
-  else if ('aws' === obj.vendor) {
-    const o = JSON.parse(decrypt(credential));
-    obj.access_key_id = o.access_key_id;
-    obj.secret_access_key = o.secret_access_key;
-    obj.aws_region = o.aws_region;
-  }
-  else if ('microsoft' === obj.vendor) {
-    const o = JSON.parse(decrypt(credential));
-    obj.api_key = o.api_key;
-    obj.region = o.region;
-    obj.use_custom_stt = o.use_custom_stt;
-    obj.custom_stt_endpoint = o.custom_stt_endpoint;
-  }
-  else if ('wellsaid' === obj.vendor) {
-    const o = JSON.parse(decrypt(credential));
-    obj.api_key = o.api_key;
+  try {
+    if ('google' === obj.vendor) {
+      obj.service_key = decrypt(credential);
+    }
+    else if ('aws' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.access_key_id = o.access_key_id;
+      obj.secret_access_key = o.secret_access_key;
+      obj.aws_region = o.aws_region;
+    }
+    else if ('microsoft' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.api_key = o.api_key;
+      obj.region = o.region;
+      obj.use_custom_stt = o.use_custom_stt;
+      obj.custom_stt_endpoint = o.custom_stt_endpoint;
+      obj.use_custom_tts = o.use_custom_tts;
+      obj.custom_tts_endpoint = o.custom_tts_endpoint;
+    }
+    else if ('wellsaid' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.api_key = o.api_key;
+    }
+    else if ('nuance' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.client_id = o.client_id;
+      obj.secret = o.secret;
+      obj.nuance_tts_uri = o.nuance_tts_uri;
+      obj.nuance_stt_uri = o.nuance_stt_uri;
+    }
+    else if ('ibm' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.tts_api_key = o.tts_api_key;
+      obj.tts_region = o.tts_region;
+      obj.stt_api_key = o.stt_api_key;
+      obj.stt_region = o.stt_region;
+    }
+    else if ('deepgram' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.api_key = o.api_key;
+    }
+    else if ('soniox' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.api_key = o.api_key;
+    }
+    else if ('nvidia' === obj.vendor) {
+      const o = JSON.parse(decrypt(credential));
+      obj.riva_server_uri = o.riva_server_uri;
+    }
+    else if (obj.vendor.startsWith('custom:')) {
+      const o = JSON.parse(decrypt(credential));
+      obj.auth_token = o.auth_token;
+      obj.custom_stt_url = o.custom_stt_url;
+      obj.custom_tts_url = o.custom_tts_url;
+    }
+  } catch (err) {
+    console.log(err);
   }
   return obj;
 };
@@ -52,37 +100,18 @@ module.exports = (logger, srf) => {
 
   const lookupAccountDetails = async(account_sid) => {
 
-    const [r] = await pp.query({sql: sqlAccountDetails, nestTables: true}, account_sid);
+    const [r] = await pp.query({sql: sqlAccountDetails, nestTables: true}, [account_sid]);
     if (0 === r.length) throw new Error(`invalid accountSid: ${account_sid}`);
-    const [r2] = await pp.query(sqlSpeechCredentials, account_sid);
+    const [r2] = await pp.query(sqlSpeechCredentials, [account_sid]);
     const speech = r2.map(speechMapper);
 
-    /* search at the service provider level if we don't find it at the account level */
-    const haveGoogle = speech.find((s) => s.vendor === 'google');
-    const haveAws = speech.find((s) => s.vendor === 'aws');
-    const haveMicrosoft = speech.find((s) => s.vendor === 'microsoft');
-    const haveWellsaid = speech.find((s) => s.vendor === 'wellsaid');
-    if (!haveGoogle || !haveAws || !haveMicrosoft) {
-      const [r3] = await pp.query(sqlSpeechCredentialsForSP, account_sid);
-      if (r3.length) {
-        if (!haveGoogle) {
-          const google = r3.find((s) => s.vendor === 'google');
-          if (google) speech.push(speechMapper(google));
-        }
-        if (!haveAws) {
-          const aws = r3.find((s) => s.vendor === 'aws');
-          if (aws) speech.push(speechMapper(aws));
-        }
-        if (!haveMicrosoft) {
-          const ms = r3.find((s) => s.vendor === 'microsoft');
-          if (ms) speech.push(speechMapper(ms));
-        }
-        if (!haveWellsaid) {
-          const wellsaid = r3.find((s) => s.vendor === 'wellsaid');
-          if (wellsaid) speech.push(speechMapper(wellsaid));
-        }
+    /* add service provider creds unless we have that vendor at the account level */
+    const [r3] = await pp.query(sqlSpeechCredentialsForSP, [account_sid]);
+    r3.forEach((s) => {
+      if (!speech.find((s2) => s2.vendor === s.vendor)) {
+        speech.push(speechMapper(s));
       }
-    }
+    });
 
     return {
       ...r[0],
@@ -91,6 +120,7 @@ module.exports = (logger, srf) => {
   };
 
   const updateSpeechCredentialLastUsed = async(speech_credential_sid) => {
+    if (!speech_credential_sid) return;
     const pp = pool.promise();
     const sql = 'UPDATE speech_credentials SET last_used = NOW() WHERE speech_credential_sid = ?';
     try {
@@ -112,9 +142,22 @@ module.exports = (logger, srf) => {
     }
   };
 
+  const lookupCarrierByPhoneNumber = async(account_sid, phoneNumber) => {
+    const pp = pool.promise();
+    try {
+      const [r] = await pp.query(sqlQueryAccountPhoneNumber, [account_sid, phoneNumber]);
+      if (r.length) return r[0].voip_carrier_sid;
+      const [r2] = await pp.query(sqlQuerySPPhoneNumber, [account_sid, phoneNumber]);
+      if (r2.length) return r2[0].voip_carrier_sid;
+    } catch (err) {
+      logger.error({err}, `lookupPhoneNumber: Error ${account_sid}:${phoneNumber}`);
+    }
+  };
+
   return {
     lookupAccountDetails,
     updateSpeechCredentialLastUsed,
-    lookupCarrier
+    lookupCarrier,
+    lookupCarrierByPhoneNumber
   };
 };

lib/utils/encrypt-decrypt.js

@@ -1,10 +1,11 @@
 const crypto = require('crypto');
-const algorithm = process.env.LEGACY_CRYPTO ? 'aes-256-ctr' : 'aes-256-cbc';
+const {LEGACY_CRYPTO, ENCRYPTION_SECRET, JWT_SECRET} = require('../config');
+const algorithm = LEGACY_CRYPTO ? 'aes-256-ctr' : 'aes-256-cbc';
 const iv = crypto.randomBytes(16);
 const secretKey = crypto.createHash('sha256')
-  .update(String(process.env.JWT_SECRET))
+  .update(ENCRYPTION_SECRET || JWT_SECRET)
   .digest('base64')
-  .substr(0, 32);
+  .substring(0, 32);
 
 const encrypt = (text) => {
   const cipher = crypto.createCipheriv(algorithm, secretKey, iv);
@@ -25,8 +26,8 @@ const decrypt = (data) => {
     throw err;
   }
   const decipher = crypto.createDecipheriv(algorithm, secretKey, Buffer.from(hash.iv, 'hex'));
-  const decrpyted = Buffer.concat([decipher.update(Buffer.from(hash.content, 'hex')), decipher.final()]);
-  return decrpyted.toString();
+  const decrypted = Buffer.concat([decipher.update(Buffer.from(hash.content, 'hex')), decipher.final()]);
+  return decrypted.toString();
 };
 
 module.exports = {

lib/utils/http-listener.js

@@ -0,0 +1,45 @@
+
+const express = require('express');
+const httpRoutes = require('../http-routes');
+const {PORT, HTTP_PORT_MAX} = require('../config');
+
+const doListen = (logger, app, port, resolve) => {
+  const server = app.listen(port, () => {
+    const {srf} = app.locals;
+    logger.info(`listening for HTTP requests on port ${PORT}, serviceUrl is ${srf.locals.serviceUrl}`);
+    resolve({server, app});
+  });
+  return server;
+};
+const handleErrors = (logger, app, resolve, reject, e) => {
+  if (e.code === 'EADDRINUSE' &&
+    HTTP_PORT_MAX &&
+    e.port < HTTP_PORT_MAX) {
+
+    logger.info(`HTTP server failed to bind port on ${e.port}, will try next port`);
+    const server = doListen(logger, app, ++e.port, resolve);
+    server.on('error', handleErrors.bind(null, logger, app, resolve, reject));
+    return;
+  }
+  logger.info({err: e, port: PORT}, 'httpListener error');
+  reject(e);
+};
+
+const createHttpListener = (logger, srf) => {
+  const app = express();
+  app.locals = {...app.locals, logger, srf};
+  app.use(express.urlencoded({ extended: true }));
+  app.use(express.json());
+  app.use('/', httpRoutes);
+  app.use((err, _req, res, _next) => {
+    logger.error(err, 'burped error');
+    res.status(err.status || 500).json({msg: err.message});
+  });
+  return new Promise((resolve, reject) => {
+    const server = doListen(logger, app, PORT, resolve);
+    server.on('error', handleErrors.bind(null, logger, app, resolve, reject));
+  });
+};
+
+
+module.exports = createHttpListener;

lib/utils/http-requestor.js

@@ -5,7 +5,12 @@ const BaseRequestor = require('./base-requestor');
 const {HookMsgTypes} = require('./constants.json');
 const snakeCaseKeys = require('./snakecase-keys');
 const pools = new Map();
-const HTTP_TIMEOUT = 10000;
+const {
+  HTTP_POOL,
+  HTTP_POOLSIZE,
+  HTTP_PIPELINING,
+  HTTP_TIMEOUT,
+} = require('../config');
 
 const toBase64 = (str) => Buffer.from(str || '', 'utf8').toString('base64');
 
@@ -31,16 +36,18 @@ class HttpRequestor extends BaseRequestor {
     if (u.port) this._baseUrl = `${u.protocol}://${u.resource}:${u.port}`;
     else this._baseUrl = `${u.protocol}://${u.resource}`;
     this._protocol = u.protocol;
+    this._resource = u.resource;
+    this._port = u.port;
     this._search = u.search;
-    this._usePools = process.env.HTTP_POOL && parseInt(process.env.HTTP_POOL);
+    this._usePools = HTTP_POOL && parseInt(HTTP_POOL);
 
     if (this._usePools) {
       if (pools.has(this._baseUrl)) {
         this.client = pools.get(this._baseUrl);
       }
       else {
-        const connections = process.env.HTTP_POOLSIZE ? parseInt(process.env.HTTP_POOLSIZE) : 10;
-        const pipelining = process.env.HTTP_PIPELINING ? parseInt(process.env.HTTP_PIPELINING) : 1;
+        const connections = HTTP_POOLSIZE ? parseInt(HTTP_POOLSIZE) : 10;
+        const pipelining = HTTP_PIPELINING ? parseInt(HTTP_PIPELINING) : 1;
         const pool = this.client = new Pool(this._baseUrl, {
           connections,
           pipelining
@@ -89,6 +96,19 @@ class HttpRequestor extends BaseRequestor {
     assert.ok, (['GET', 'POST'].includes(method), `HttpRequestor:request method must be 'GET' or 'POST' not ${method}`);
     const startAt = process.hrtime();
 
+    /* if we have an absolute url, and it is ws then do a websocket connection */
+    if (this._isAbsoluteUrl(url) && url.startsWith('ws')) {
+      const WsRequestor = require('./ws-requestor');
+      this.logger.debug({hook}, 'HttpRequestor: switching to websocket connection');
+      const h = typeof hook === 'object' ? hook : {url: hook};
+      const requestor = new WsRequestor(this.logger, this.account_sid, h, this.secret);
+      if (type === 'session:redirect') {
+        this.close();
+        this.emit('handover', requestor);
+      }
+      return requestor.request('session:new', hook, params, httpHeaders);
+    }
+
     let newClient;
     try {
       let client, path, query;
@@ -98,7 +118,7 @@ class HttpRequestor extends BaseRequestor {
       }
       else {
         const u = parseUrl(url);
-        if (u.resource === this._resource && u.protocol === this._protocol) {
+        if (u.resource === this._resource && u.port === this._port && u.protocol === this._protocol) {
           client = this.client;
           path = u.pathname;
           query = u.query;

lib/utils/install-srf-locals.js

@@ -1,6 +1,21 @@
 const Mrf = require('drachtio-fsmrf');
 const ip = require('ip');
-const PORT = process.env.HTTP_PORT || 3000;
+const {
+  JAMBONES_MYSQL_HOST,
+  JAMBONES_MYSQL_USER,
+  JAMBONES_MYSQL_PASSWORD,
+  JAMBONES_MYSQL_DATABASE,
+  JAMBONES_MYSQL_CONNECTION_LIMIT,
+  JAMBONES_MYSQL_PORT,
+  JAMBONES_FREESWITCH,
+  JAMBONES_REDIS_HOST,
+  JAMBONES_REDIS_PORT,
+  SMPP_URL,
+  JAMBONES_TIME_SERIES_HOST,
+  JAMBONES_ESL_LISTEN_ADDRESS,
+  PORT,
+  NODE_ENV,
+} = require('../config');
 const assert = require('assert');
 
 function initMS(logger, wrapper, ms) {
@@ -42,18 +57,18 @@ function installSrfLocals(srf, logger) {
   let idxStart = 0;
 
   (async function() {
-    const fsInventory = process.env.JAMBONES_FREESWITCH
+    const fsInventory = JAMBONES_FREESWITCH
       .split(',')
       .map((fs) => {
         const arr = /^([^:]*):([^:]*):([^:]*)(?::([^:]*))?/.exec(fs);
-        assert.ok(arr, `Invalid syntax JAMBONES_FREESWITCH: ${process.env.JAMBONES_FREESWITCH}`);
+        assert.ok(arr, `Invalid syntax JAMBONES_FREESWITCH: ${JAMBONES_FREESWITCH}`);
         const opts = {address: arr[1], port: arr[2], secret: arr[3]};
         if (arr.length > 4) opts.advertisedAddress = arr[4];
         /* NB: originally for testing only, but for now all jambonz deployments
           have freeswitch installed locally alongside this app
         */
-        if (process.env.NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
-        else if (process.env.JAMBONES_ESL_LISTEN_ADDRESS) opts.listenAddress = process.env.JAMBONES_ESL_LISTEN_ADDRESS;
+        if (NODE_ENV === 'test') opts.listenAddress = '0.0.0.0';
+        else if (JAMBONES_ESL_LISTEN_ADDRESS) opts.listenAddress = JAMBONES_ESL_LISTEN_ADDRESS;
         return opts;
       });
     logger.info({fsInventory}, 'freeswitch inventory');
@@ -125,12 +140,12 @@ function installSrfLocals(srf, logger) {
     lookupAccountCapacitiesBySid,
     lookupSmppGateways
   } = require('@jambonz/db-helpers')({
-    host: process.env.JAMBONES_MYSQL_HOST,
-    user: process.env.JAMBONES_MYSQL_USER,
-    port: process.env.JAMBONES_MYSQL_PORT || 3306,
-    password: process.env.JAMBONES_MYSQL_PASSWORD,
-    database: process.env.JAMBONES_MYSQL_DATABASE,
-    connectionLimit: process.env.JAMBONES_MYSQL_CONNECTION_LIMIT || 10
+    host: JAMBONES_MYSQL_HOST,
+    user: JAMBONES_MYSQL_USER,
+    port: JAMBONES_MYSQL_PORT || 3306,
+    password: JAMBONES_MYSQL_PASSWORD,
+    database: JAMBONES_MYSQL_DATABASE,
+    connectionLimit: JAMBONES_MYSQL_CONNECTION_LIMIT || 10
   }, logger, tracer);
   const {
     client,
@@ -138,7 +153,6 @@ function installSrfLocals(srf, logger) {
     retrieveCall,
     listCalls,
     deleteCall,
-    synthAudio,
     createHash,
     retrieveHash,
     deleteKey,
@@ -151,19 +165,27 @@ function installSrfLocals(srf, logger) {
     pushBack,
     popFront,
     removeFromList,
+    getListPosition,
     lengthOfList,
-    getListPosition
   } = require('@jambonz/realtimedb-helpers')({
-    host: process.env.JAMBONES_REDIS_HOST,
-    port: process.env.JAMBONES_REDIS_PORT || 6379
+    host: JAMBONES_REDIS_HOST,
+    port: JAMBONES_REDIS_PORT || 6379
+  }, logger, tracer);
+  const {
+    synthAudio,
+    getNuanceAccessToken,
+    getIbmAccessToken,
+  } = require('@jambonz/speech-utils')({
+    host: JAMBONES_REDIS_HOST,
+    port: JAMBONES_REDIS_PORT || 6379
   }, logger, tracer);
   const {
     writeAlerts,
     AlertType
   } = require('@jambonz/time-series')(logger, {
-    host: process.env.JAMBONES_TIME_SERIES_HOST,
+    host: JAMBONES_TIME_SERIES_HOST,
     commitSize: 50,
-    commitInterval: 'test' === process.env.NODE_ENV ? 7 : 20
+    commitInterval: 'test' === NODE_ENV ? 7 : 20
   });
 
   let localIp;
@@ -204,12 +226,14 @@ function installSrfLocals(srf, logger) {
       popFront,
       removeFromList,
       lengthOfList,
-      getListPosition
+      getListPosition,
+      getNuanceAccessToken,
+      getIbmAccessToken
     },
     parentLogger: logger,
     getSBC,
     getSmpp: () => {
-      return process.env.SMPP_URL;
+      return SMPP_URL;
     },
     lifecycleEmitter,
     getFreeswitch,

lib/utils/normalize-jambones.js

@@ -1,31 +0,0 @@
-function normalizeJambones(logger, obj) {
-  if (!Array.isArray(obj)) throw new Error('malformed jambonz payload: must be array');
-  const document = [];
-  for (const tdata of obj) {
-    if (typeof tdata !== 'object') throw new Error('malformed jambonz payload: must be array of objects');
-    if ('verb' in tdata) {
-      // {verb: 'say', text: 'foo..bar'..}
-      const name = tdata.verb;
-      const o = {};
-      Object.keys(tdata)
-        .filter((k) => k !== 'verb')
-        .forEach((k) => o[k] = tdata[k]);
-      const o2 = {};
-      o2[name] = o;
-      document.push(o2);
-    }
-    else if (Object.keys(tdata).length === 1) {
-      // {'say': {..}}
-      document.push(tdata);
-    }
-    else {
-      logger.info(tdata, 'malformed jambonz payload: missing verb property');
-      throw new Error('malformed jambonz payload: missing verb property');
-    }
-  }
-  logger.debug({document}, `normalizeJambones: returning document with ${document.length} tasks`);
-  return document;
-}
-
-module.exports = normalizeJambones;
-

lib/utils/place-outdial.js

@@ -4,7 +4,7 @@ const SipError = require('drachtio-srf').SipError;
 const {TaskPreconditions, CallDirection} = require('../utils/constants');
 const CallInfo = require('../session/call-info');
 const assert = require('assert');
-const normalizeJambones = require('../utils/normalize-jambones');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 const makeTask = require('../tasks/make_task');
 const ConfirmCallSession = require('../session/confirm-call-session');
 const AdultingCallSession = require('../session/adulting-call-session');
@@ -12,7 +12,7 @@ const deepcopy = require('deepcopy');
 const moment = require('moment');
 const stripCodecs = require('./strip-ancillary-codecs');
 const RootSpan = require('./call-tracer');
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
 
 class SingleDialer extends Emitter {
   constructor({logger, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan}) {
@@ -412,7 +412,7 @@ class SingleDialer extends Emitter {
       this.callInfo.updateCallStatus(callStatus, sipStatus, sipReason);
       if (typeof duration === 'number') this.callInfo.duration = duration;
       try {
-        this.requestor.request('call:status', this.application.call_status_hook, this.callInfo.toJSON());
+        this.notifier.request('call:status', this.application.call_status_hook, this.callInfo.toJSON());
       } catch (err) {
         this.logger.info(err, `SingleDialer:_notifyCallStatusChange error sending ${callStatus} ${sipStatus}`);
       }

lib/utils/requestor.js

@@ -1,5 +1,9 @@
 const assert = require('assert');
 const timeSeries = require('@jambonz/time-series');
+const {
+  NODE_ENV,
+  JAMBONES_TIME_SERIES_HOST
+} = require('../config');
 let alerter ;
 
 function isAbsoluteUrl(u) {
@@ -28,9 +32,9 @@ class Requestor {
 
     if (!alerter) {
       alerter = timeSeries(logger, {
-        host: process.env.JAMBONES_TIME_SERIES_HOST,
+        host: JAMBONES_TIME_SERIES_HOST,
         commitSize: 50,
-        commitInterval: 'test' === process.env.NODE_ENV ? 7 : 20
+        commitInterval: 'test' === NODE_ENV ? 7 : 20
       });
     }
   }
@@ -38,9 +42,9 @@ class Requestor {
   get Alerter() {
     if (!alerter) {
       alerter = timeSeries(this.logger, {
-        host: process.env.JAMBONES_TIME_SERIES_HOST,
+        host: JAMBONES_TIME_SERIES_HOST,
         commitSize: 50,
-        commitInterval: 'test' === process.env.NODE_ENV ? 7 : 20
+        commitInterval: 'test' === NODE_ENV ? 7 : 20
       });
     }
     return alerter;

lib/utils/sbc-pinger.js

@@ -1,31 +1,41 @@
 const assert = require('assert');
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
 const {LifeCycleEvents, FS_UUID_SET_NAME} = require('./constants');
 const Emitter = require('events');
 const debug = require('debug')('jambonz:feature-server');
 const noopLogger = {info: () => {}, error: () => {}};
+const {
+  JAMBONES_SBCS,
+  K8S,
+  K8S_SBC_SIP_SERVICE_NAME,
+  AWS_SNS_TOPIC_ARM,
+  OPTIONS_PING_INTERVAL,
+  AWS_REGION,
+  NODE_ENV,
+  JAMBONES_CLUSTER_ID,
+} = require('../config');
 
 module.exports = (logger) => {
   logger = logger || noopLogger;
   let idxSbc = 0;
   let sbcs = [];
 
-  if (process.env.JAMBONES_SBCS) {
-    sbcs = process.env.JAMBONES_SBCS
+  if (JAMBONES_SBCS) {
+    sbcs = JAMBONES_SBCS
       .split(',')
       .map((sbc) => sbc.trim());
     assert.ok(sbcs.length, 'JAMBONES_SBCS env var is empty or misconfigured');
     logger.info({sbcs}, 'SBC inventory');
   }
-  else if (process.env.K8S && process.env.K8S_SBC_SIP_SERVICE_NAME) {
-    sbcs = [`${process.env.K8S_SBC_SIP_SERVICE_NAME}:5060`];
+  else if (K8S && K8S_SBC_SIP_SERVICE_NAME) {
+    sbcs = [`${K8S_SBC_SIP_SERVICE_NAME}:5060`];
     logger.info({sbcs}, 'SBC inventory');
   }
 
   // listen for SNS lifecycle changes
   let lifecycleEmitter = new Emitter();
   let dryUpCalls = false;
-  if (process.env.AWS_SNS_TOPIC_ARM && process.env.AWS_REGION) {
+  if (AWS_SNS_TOPIC_ARM && AWS_REGION) {
 
     (async function() {
       try {
@@ -75,9 +85,13 @@ module.exports = (logger) => {
       }
     })();
   }
+  else if (K8S) {
+    lifecycleEmitter.scaleIn = () => process.exit(0);
+  }
+
 
   async function pingProxies(srf) {
-    if (process.env.NODE_ENV === 'test') return;
+    if (NODE_ENV === 'test') return;
 
     for (const sbc of sbcs) {
       try {
@@ -98,7 +112,7 @@ module.exports = (logger) => {
       }
     }
   }
-  if (process.env.K8S) {
+  if (K8S) {
     setImmediate(() => {
       logger.info('disabling OPTIONS pings since we are running as a kubernetes service');
       const {srf} = require('../..');
@@ -119,16 +133,16 @@ module.exports = (logger) => {
     setInterval(() => {
       const {srf} = require('../..');
       pingProxies(srf);
-    }, process.env.OPTIONS_PING_INTERVAL || 30000);
+    }, OPTIONS_PING_INTERVAL);
 
     // initial ping once we are up
     setTimeout(async() => {
 
       // if SBCs are auto-scaling, monitor them as they come and go
       const {srf} = require('../..');
-      if (!process.env.JAMBONES_SBCS) {
+      if (!JAMBONES_SBCS) {
         const {monitorSet} = srf.locals.dbHelpers;
-        const setName = `${(process.env.JAMBONES_CLUSTER_ID || 'default')}:active-sip`;
+        const setName = `${(JAMBONES_CLUSTER_ID || 'default')}:active-sip`;
         await monitorSet(setName, 10, (members) => {
           sbcs = members;
           logger.info(`sbc-pinger: SBC roster has changed, list of active SBCs is now ${sbcs}`);

lib/utils/siprec-utils.js

@@ -1,5 +1,5 @@
 const xmlParser = require('xml2js').parseString;
-const { v4: uuidv4 } = require('uuid');
+const uuidv4 = require('uuid-random');
 const parseUri = require('drachtio-srf').parseUri;
 const transform = require('sdp-transform');
 const debug = require('debug')('jambonz:feature-server');
@@ -47,8 +47,16 @@ const parseSiprecPayload = (req, logger) => {
       }
     }
 
-    if (!sdp || !meta) {
-      logger.info({payload: req.payload}, 'invalid SIPREC payload');
+
+    if (!meta && sdp) {
+      const arr = /^([^]+)(m=[^]+?)(m=[^]+?)$/.exec(sdp);
+      opts.sdp1 = `${arr[1]}${arr[2]}`;
+      opts.sdp2 = `${arr[1]}${arr[3]}\r\n`;
+      opts.sessionId = uuidv4();
+      logger.info({ payload: req.payload }, 'SIPREC payload with no metadata (e.g. Cisco NBR)');
+      resolve(opts);
+    } else if (!sdp || !meta) {
+      logger.info({ payload: req.payload }, 'invalid SIPREC payload');
       return reject(new Error('expected multipart SIPREC body'));
     }
 
@@ -242,7 +250,8 @@ const createSipRecPayload = (sdp1, sdp2, logger) => {
     .replace(/a=sendonly\r\n/g, '')
     .replace(/a=direction:both\r\n/g, '');
   */
-  return combinedSdp;
+
+  return combinedSdp.replace(/sendrecv/g, 'recvonly');
 };
 
 module.exports = { parseSiprecPayload, createSipRecPayload } ;

lib/utils/transcription-utils.js

@@ -1,33 +1,679 @@
-module.exports = (logger) => {
-  const normalizeTranscription = (evt, vendor, channel) => {
-    if ('aws' === vendor && Array.isArray(evt) && evt.length > 0) evt = evt[0];
-    if ('microsoft' === vendor) {
-      const nbest = evt.NBest;
-      const language_code = evt.PrimaryLanguage?.Language || this.language;
-      const alternatives = nbest ? nbest.map((n) => {
-        return {
-          confidence: n.Confidence,
-          transcript: n.Display
-        };
-      }) :
-        [
-          {
-            transcript: evt.DisplayText || evt.Text
-          }
-        ];
+const {
+  TaskName,
+  AzureTranscriptionEvents,
+  GoogleTranscriptionEvents,
+  AwsTranscriptionEvents,
+  NuanceTranscriptionEvents,
+  DeepgramTranscriptionEvents,
+  SonioxTranscriptionEvents,
+  NvidiaTranscriptionEvents,
+  JambonzTranscriptionEvents
+} = require('./constants');
 
-      const newEvent = {
-        is_final: evt.RecognitionStatus === 'Success',
-        channel,
-        language_code,
-        alternatives
-      };
-      evt = newEvent;
+const stickyVars = {
+  google: [
+    'GOOGLE_SPEECH_HINTS',
+    'GOOGLE_SPEECH_SEPARATE_RECOGNITION_PER_CHANNEL',
+    'GOOGLE_SPEECH_PROFANITY_FILTER',
+    'GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION',
+    'GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS',
+    'GOOGLE_SPEECH_SINGLE_UTTERANCE',
+    'GOOGLE_SPEECH_SPEAKER_DIARIZATION',
+    'GOOGLE_SPEECH_USE_ENHANCED',
+    'GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES',
+    'GOOGLE_SPEECH_METADATA_INTERACTION_TYPE',
+    'GOOGLE_SPEECH_METADATA_INDUSTRY_NAICS_CODE'
+  ],
+  microsoft: [
+    'AZURE_SPEECH_HINTS',
+    'AZURE_SERVICE_ENDPOINT_ID',
+    'AZURE_REQUEST_SNR',
+    'AZURE_PROFANITY_OPTION',
+    'AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES',
+    'AZURE_SERVICE_ENDPOINT',
+    'AZURE_INITIAL_SPEECH_TIMEOUT_MS',
+    'AZURE_USE_OUTPUT_FORMAT_DETAILED',
+  ],
+  deepgram: [
+    'DEEPGRAM_SPEECH_KEYWORDS',
+    'DEEPGRAM_API_KEY',
+    'DEEPGRAM_SPEECH_TIER',
+    'DEEPGRAM_SPEECH_MODEL',
+    'DEEPGRAM_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION',
+    'DEEPGRAM_SPEECH_PROFANITY_FILTER',
+    'DEEPGRAM_SPEECH_REDACT',
+    'DEEPGRAM_SPEECH_DIARIZE',
+    'DEEPGRAM_SPEECH_NER',
+    'DEEPGRAM_SPEECH_ALTERNATIVES',
+    'DEEPGRAM_SPEECH_NUMERALS',
+    'DEEPGRAM_SPEECH_SEARCH',
+    'DEEPGRAM_SPEECH_REPLACE',
+    'DEEPGRAM_SPEECH_ENDPOINTING',
+    'DEEPGRAM_SPEECH_VAD_TURNOFF',
+    'DEEPGRAM_SPEECH_TAG'
+  ],
+  aws: [
+    'AWS_VOCABULARY_NAME',
+    'AWS_VOCABULARY_FILTER_METHOD',
+    'AWS_VOCABULARY_FILTER_NAME'
+  ],
+  nuance: [
+    'NUANCE_ACCESS_TOKEN',
+    'NUANCE_KRYPTON_ENDPOINT',
+    'NUANCE_TOPIC',
+    'NUANCE_UTTERANCE_DETECTION_MODE',
+    'NUANCE_FILTER_PROFANITY',
+    'NUANCE_INCLUDE_TOKENIZATION',
+    'NUANCE_DISCARD_SPEAKER_ADAPTATION',
+    'NUANCE_SUPPRESS_CALL_RECORDING',
+    'NUANCE_MASK_LOAD_FAILURES',
+    'NUANCE_SUPPRESS_INITIAL_CAPITALIZATION',
+    'NUANCE_ALLOW_ZERO_BASE_LM_WEIGHT',
+    'NUANCE_FILTER_WAKEUP_WORD',
+    'NUANCE_NO_INPUT_TIMEOUT_MS',
+    'NUANCE_RECOGNITION_TIMEOUT_MS',
+    'NUANCE_UTTERANCE_END_SILENCE_MS',
+    'NUANCE_MAX_HYPOTHESES',
+    'NUANCE_SPEECH_DOMAIN',
+    'NUANCE_FORMATTING',
+    'NUANCE_RESOURCES'
+  ],
+  ibm: [
+    'IBM_ACCESS_TOKEN',
+    'IBM_SPEECH_REGION',
+    'IBM_SPEECH_INSTANCE_ID',
+    'IBM_SPEECH_MODEL',
+    'IBM_SPEECH_LANGUAGE_CUSTOMIZATION_ID',
+    'IBM_SPEECH_ACOUSTIC_CUSTOMIZATION_ID',
+    'IBM_SPEECH_BASE_MODEL_VERSION',
+    'IBM_SPEECH_WATSON_METADATA',
+    'IBM_SPEECH_WATSON_LEARNING_OPT_OUT'
+  ],
+  nvidia: [
+    'NVIDIA_HINTS'
+  ],
+  soniox: [
+    'SONIOX_PROFANITY_FILTER',
+    'SONIOX_MODEL'
+  ]
+};
+
+const compileSonioxTranscripts = (finalWordChunks, channel, language) => {
+  const words = finalWordChunks.flat();
+  const transcript = words.reduce((acc, word) => {
+    if (word.text === '<end>') return acc;
+    if ([',', '.', '?', '!'].includes(word.text)) return `${acc}${word.text}`;
+    return `${acc} ${word.text}`;
+  }, '').trim();
+  const realWords = words.filter((word) => ![',.!?;'].includes(word.text) && word.text !== '<end>');
+  const confidence = realWords.reduce((acc, word) => acc + word.confidence, 0) / realWords.length;
+  const alternatives = [{transcript, confidence}];
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: true,
+    alternatives,
+    vendor: {
+      name: 'soniox',
+      evt: words
+    }
+  };
+};
+
+const normalizeSoniox = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+
+  /* an <end> token indicates the end of an utterance */
+  const endTokenPos = evt.words.map((w) => w.text).indexOf('<end>');
+  const endpointReached = endTokenPos !== -1;
+  const words = endpointReached ? evt.words.slice(0, endTokenPos) : evt.words;
+
+  /* note: we can safely ignore words after the <end> token as they will be returned again */
+  const finalWords = words.filter((word) => word.is_final);
+  const nonFinalWords = words.filter((word) => !word.is_final);
+
+  const is_final = endpointReached && finalWords.length > 0;
+  const transcript = words.reduce((acc, word) => {
+    if ([',', '.', '?', '!'].includes(word.text)) return `${acc}${word.text}`;
+    else return `${acc} ${word.text}`;
+  }, '').trim();
+  const realWords = words.filter((word) => ![',.!?;'].includes(word.text) && word.text !== '<end>');
+  const confidence = realWords.reduce((acc, word) => acc + word.confidence, 0) / realWords.length;
+  const alternatives = [{transcript, confidence}];
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final,
+    alternatives,
+    vendor: {
+      name: 'soniox',
+      endpointReached,
+      evt: copy,
+      finalWords,
+      nonFinalWords
+    }
+  };
+};
+
+const normalizeDeepgram = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  const alternatives = (evt.channel?.alternatives || [])
+    .map((alt) => ({
+      confidence: alt.confidence,
+      transcript: alt.transcript,
+    }));
+
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt.is_final,
+    alternatives: [alternatives[0]],
+    vendor: {
+      name: 'deepgram',
+      evt: copy
+    }
+  };
+};
+
+const normalizeNvidia = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  const alternatives = (evt.alternatives || [])
+    .map((alt) => ({
+      confidence: alt.confidence,
+      transcript: alt.transcript,
+    }));
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt.is_final,
+    alternatives,
+    vendor: {
+      name: 'nvidia',
+      evt: copy
+    }
+  };
+};
+
+const normalizeIbm = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  //const idx = evt.result_index;
+  const result = evt.results[0];
+
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: result.final,
+    alternatives: result.alternatives,
+    vendor: {
+      name: 'ibm',
+      evt: copy
+    }
+  };
+};
+
+const normalizeGoogle = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt.is_final,
+    alternatives: [evt.alternatives[0]],
+    vendor: {
+      name: 'google',
+      evt: copy
+    }
+  };
+};
+
+const normalizeCustom = (evt, channel, language) => {
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt.is_final,
+    alternatives: [evt.alternatives[0]]
+  };
+};
+
+const normalizeNuance = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt.is_final,
+    alternatives: [evt.alternatives[0]],
+    vendor: {
+      name: 'nuance',
+      evt: copy
+    }
+  };
+};
+
+const normalizeMicrosoft = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  const nbest = evt.NBest;
+  const language_code = evt.PrimaryLanguage?.Language || language;
+  const alternatives = nbest ? nbest.map((n) => {
+    return {
+      confidence: n.Confidence,
+      transcript: n.Display
+    };
+  }) :
+    [
+      {
+        transcript: evt.DisplayText || evt.Text
+      }
+    ];
+
+  return {
+    language_code,
+    channel_tag: channel,
+    is_final: evt.RecognitionStatus === 'Success',
+    alternatives: [alternatives[0]],
+    vendor: {
+      name: 'microsoft',
+      evt: copy
+    }
+  };
+};
+
+const normalizeAws = (evt, channel, language) => {
+  const copy = JSON.parse(JSON.stringify(evt));
+  return {
+    language_code: language,
+    channel_tag: channel,
+    is_final: evt[0].is_final,
+    alternatives: evt[0].alternatives,
+    vendor: {
+      name: 'aws',
+      evt: copy
+    }
+  };
+};
+
+
+module.exports = (logger) => {
+  const normalizeTranscription = (evt, vendor, channel, language) => {
+
+    //logger.debug({ evt, vendor, channel, language }, 'normalizeTranscription');
+    switch (vendor) {
+      case 'deepgram':
+        return normalizeDeepgram(evt, channel, language);
+      case 'microsoft':
+        return normalizeMicrosoft(evt, channel, language);
+      case 'google':
+        return normalizeGoogle(evt, channel, language);
+      case 'aws':
+        return normalizeAws(evt, channel, language);
+      case 'nuance':
+        return normalizeNuance(evt, channel, language);
+      case 'ibm':
+        return normalizeIbm(evt, channel, language);
+      case 'nvidia':
+        return normalizeNvidia(evt, channel, language);
+      case 'soniox':
+        return normalizeSoniox(evt, channel, language);
+      default:
+        if (vendor.startsWith('custom:')) {
+          return normalizeCustom(evt, channel, language);
+        }
+        logger.error(`Unknown vendor ${vendor}`);
+        return evt;
     }
-    evt.channel_tag = channel;
-    //logger.debug({evt}, 'normalized transcription');
-    return evt;
   };
 
-  return {normalizeTranscription};
+  const setChannelVarsForStt = (task, sttCredentials, rOpts = {}) => {
+    let opts = {};
+    const {enable, voiceMs = 0, mode = -1} = rOpts.vad || {};
+    const vad = {enable, voiceMs, mode};
+    const vendor = rOpts.vendor;
+
+    /* voice activity detection works across vendors */
+    opts = {
+      ...opts,
+      ...(vad.enable && {START_RECOGNIZING_ON_VAD: 1}),
+      ...(vad.enable && vad.voiceMs && {RECOGNIZER_VAD_VOICE_MS: vad.voiceMs}),
+      ...(vad.enable && typeof vad.mode === 'number' && {RECOGNIZER_VAD_MODE: vad.mode}),
+    };
+
+    if ('google' === vendor) {
+      const model = task.name === TaskName.Gather ? 'command_and_search' : 'latest_long';
+      opts = {
+        ...opts,
+        ...(sttCredentials && {GOOGLE_APPLICATION_CREDENTIALS: JSON.stringify(sttCredentials.credentials)}),
+        ...(rOpts.separateRecognitionPerChannel && {GOOGLE_SPEECH_SEPARATE_RECOGNITION_PER_CHANNEL: 1}),
+        ...(rOpts.separateRecognitionPerChanne === false && {GOOGLE_SPEECH_SEPARATE_RECOGNITION_PER_CHANNEL: 0}),
+        ...(rOpts.profanityFilter && {GOOGLE_SPEECH_PROFANITY_FILTER: 1}),
+        ...(rOpts.punctuation && {GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION: 1}),
+        ...(rOpts.words && {GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS: 1}),
+        ...(rOpts.singleUtterance && {GOOGLE_SPEECH_SINGLE_UTTERANCE: 1}),
+        ...(rOpts.diarization && {GOOGLE_SPEECH_SPEAKER_DIARIZATION: 1}),
+        ...(rOpts.diarization && rOpts.diarizationMinSpeakers > 0 &&
+          {GOOGLE_SPEECH_SPEAKER_DIARIZATION_MIN_SPEAKER_COUNT: rOpts.diarizationMinSpeakers}),
+        ...(rOpts.diarization && rOpts.diarizationMaxSpeakers > 0 &&
+          {GOOGLE_SPEECH_SPEAKER_DIARIZATION_MAX_SPEAKER_COUNT: rOpts.diarizationMaxSpeakers}),
+        ...(rOpts.enhancedModel !== false && {GOOGLE_SPEECH_USE_ENHANCED: 1}),
+        ...(rOpts.profanityFilter === false && {GOOGLE_SPEECH_PROFANITY_FILTER: 0}),
+        ...(rOpts.punctuation === false && {GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION: 0}),
+        ...(rOpts.words  == false && {GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS: 0}),
+        ...(rOpts.diarization === false && {GOOGLE_SPEECH_SPEAKER_DIARIZATION: 0}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+          {GOOGLE_SPEECH_HINTS: rOpts.hints.join(',')}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+          {GOOGLE_SPEECH_HINTS: JSON.stringify(rOpts.hints)}),
+        ...(typeof rOpts.hintsBoost === 'number' && {GOOGLE_SPEECH_HINTS_BOOST: rOpts.hintsBoost}),
+        ...(rOpts.altLanguages.length > 0 &&
+          {GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES: [...new Set(rOpts.altLanguages)].join(',')}),
+        ...(rOpts.interactionType &&
+          {GOOGLE_SPEECH_METADATA_INTERACTION_TYPE: rOpts.interactionType}),
+        ...{GOOGLE_SPEECH_MODEL: rOpts.model || model},
+        ...(rOpts.naicsCode > 0 && {GOOGLE_SPEECH_METADATA_INDUSTRY_NAICS_CODE: rOpts.naicsCode}),
+        GOOGLE_SPEECH_METADATA_RECORDING_DEVICE_TYPE: 'phone_line',
+      };
+    }
+    else if (['aws', 'polly'].includes(vendor)) {
+      opts = {
+        ...opts,
+        ...(rOpts.vocabularyName && {AWS_VOCABULARY_NAME: rOpts.vocabularyName}),
+        ...(rOpts.vocabularyFilterName && {AWS_VOCABULARY_FILTER_NAME: rOpts.vocabularyFilterName}),
+        ...(rOpts.filterMethod && {AWS_VOCABULARY_FILTER_METHOD: rOpts.filterMethod}),
+        ...(sttCredentials && {
+          AWS_ACCESS_KEY_ID: sttCredentials.accessKeyId,
+          AWS_SECRET_ACCESS_KEY: sttCredentials.secretAccessKey,
+          AWS_REGION: sttCredentials.region
+        }),
+      };
+    }
+    else if ('microsoft' === vendor) {
+      opts = {
+        ...opts,
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+          {AZURE_SPEECH_HINTS: rOpts.hints.map((h) => h.trim()).join(',')}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+          {AZURE_SPEECH_HINTS: rOpts.hints.map((h) => h.phrase).join(',')}),
+        ...(rOpts.altLanguages && rOpts.altLanguages.length > 0 &&
+          {AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES: [...new Set(rOpts.altLanguages)].join(',')}),
+        ...(rOpts.requestSnr && {AZURE_REQUEST_SNR: 1}),
+        ...(rOpts.profanityOption && {AZURE_PROFANITY_OPTION: rOpts.profanityOption}),
+        ...(rOpts.azureServiceEndpoint && {AZURE_SERVICE_ENDPOINT: rOpts.azureServiceEndpoint}),
+        ...(rOpts.initialSpeechTimeoutMs > 0 &&
+          {AZURE_INITIAL_SPEECH_TIMEOUT_MS: rOpts.initialSpeechTimeoutMs}),
+        ...(rOpts.requestSnr && {AZURE_REQUEST_SNR: 1}),
+        ...(rOpts.audioLogging && {AZURE_AUDIO_LOGGING: 1}),
+        ...{AZURE_USE_OUTPUT_FORMAT_DETAILED: 1},
+        ...(sttCredentials && {
+          AZURE_SUBSCRIPTION_KEY: sttCredentials.api_key,
+          AZURE_REGION: sttCredentials.region,
+        }),
+        ...(sttCredentials.use_custom_stt && sttCredentials.custom_stt_endpoint &&
+          {AZURE_SERVICE_ENDPOINT_ID: sttCredentials.custom_stt_endpoint})
+      };
+    }
+    else if ('nuance' === vendor) {
+      /**
+       * Note: all nuance options are in recognizer.nuanceOptions, should migrate
+       * other vendor settings to similar nested structure
+       */
+      const {nuanceOptions = {}} = rOpts;
+      opts = {
+        ...opts,
+        ...(sttCredentials.access_token) && {NUANCE_ACCESS_TOKEN: sttCredentials.access_token},
+        ...(sttCredentials.nuance_stt_uri) && {NUANCE_KRYPTON_ENDPOINT: sttCredentials.nuance_stt_uri},
+        ...(nuanceOptions.topic) && {NUANCE_TOPIC: nuanceOptions.topic},
+        ...(nuanceOptions.utteranceDetectionMode) &&
+          {NUANCE_UTTERANCE_DETECTION_MODE: nuanceOptions.utteranceDetectionMode},
+        ...(nuanceOptions.punctuation || rOpts.punctuation) && {NUANCE_PUNCTUATION: nuanceOptions.punctuation},
+        ...(nuanceOptions.profanityFilter) &&
+          {NUANCE_FILTER_PROFANITY: nuanceOptions.profanityFilter},
+        ...(nuanceOptions.includeTokenization) &&
+          {NUANCE_INCLUDE_TOKENIZATION: nuanceOptions.includeTokenization},
+        ...(nuanceOptions.discardSpeakerAdaptation) &&
+          {NUANCE_DISCARD_SPEAKER_ADAPTATION: nuanceOptions.discardSpeakerAdaptation},
+        ...(nuanceOptions.suppressCallRecording) &&
+          {NUANCE_SUPPRESS_CALL_RECORDING: nuanceOptions.suppressCallRecording},
+        ...(nuanceOptions.maskLoadFailures) &&
+          {NUANCE_MASK_LOAD_FAILURES: nuanceOptions.maskLoadFailures},
+        ...(nuanceOptions.suppressInitialCapitalization) &&
+          {NUANCE_SUPPRESS_INITIAL_CAPITALIZATION: nuanceOptions.suppressInitialCapitalization},
+        ...(nuanceOptions.allowZeroBaseLmWeight)
+          && {NUANCE_ALLOW_ZERO_BASE_LM_WEIGHT: nuanceOptions.allowZeroBaseLmWeight},
+        ...(nuanceOptions.filterWakeupWord) &&
+          {NUANCE_FILTER_WAKEUP_WORD: nuanceOptions.filterWakeupWord},
+        ...(nuanceOptions.resultType) &&
+          {NUANCE_RESULT_TYPE: nuanceOptions.resultType || rOpts.interim ? 'partial' : 'final'},
+        ...(nuanceOptions.noInputTimeoutMs) &&
+          {NUANCE_NO_INPUT_TIMEOUT_MS: nuanceOptions.noInputTimeoutMs},
+        ...(nuanceOptions.recognitionTimeoutMs) &&
+          {NUANCE_RECOGNITION_TIMEOUT_MS: nuanceOptions.recognitionTimeoutMs},
+        ...(nuanceOptions.utteranceEndSilenceMs) &&
+          {NUANCE_UTTERANCE_END_SILENCE_MS: nuanceOptions.utteranceEndSilenceMs},
+        ...(nuanceOptions.maxHypotheses) &&
+          {NUANCE_MAX_HYPOTHESES: nuanceOptions.maxHypotheses},
+        ...(nuanceOptions.speechDomain) &&
+          {NUANCE_SPEECH_DOMAIN: nuanceOptions.speechDomain},
+        ...(nuanceOptions.formatting) &&
+          {NUANCE_FORMATTING: nuanceOptions.formatting},
+        ...(nuanceOptions.resources) &&
+          {NUANCE_RESOURCES: JSON.stringify(nuanceOptions.resources)},
+      };
+    }
+    else if ('deepgram' === vendor) {
+      const {deepgramOptions = {}} = rOpts;
+      opts = {
+        ...opts,
+        ...(sttCredentials.api_key) &&
+          {DEEPGRAM_API_KEY: sttCredentials.api_key},
+        ...(deepgramOptions.tier) &&
+          {DEEPGRAM_SPEECH_TIER: deepgramOptions.tier},
+        ...(deepgramOptions.model) &&
+          {DEEPGRAM_SPEECH_MODEL: deepgramOptions.model},
+        ...(deepgramOptions.punctuate) &&
+          {DEEPGRAM_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION: 1},
+        ...(deepgramOptions.profanityFilter) &&
+          {DEEPGRAM_SPEECH_PROFANITY_FILTER: 1},
+        ...(deepgramOptions.redact) &&
+          {DEEPGRAM_SPEECH_REDACT: 1},
+        ...(deepgramOptions.diarize) &&
+          {DEEPGRAM_SPEECH_DIARIZE: 1},
+        ...(deepgramOptions.diarizeVersion) &&
+          {DEEPGRAM_SPEECH_DIARIZE_VERSION: deepgramOptions.diarizeVersion},
+        ...(deepgramOptions.ner) &&
+          {DEEPGRAM_SPEECH_NER: 1},
+        ...(deepgramOptions.alternatives) &&
+          {DEEPGRAM_SPEECH_ALTERNATIVES: deepgramOptions.alternatives},
+        ...(deepgramOptions.numerals) &&
+          {DEEPGRAM_SPEECH_NUMERALS: deepgramOptions.numerals},
+        ...(deepgramOptions.search) &&
+          {DEEPGRAM_SPEECH_SEARCH: deepgramOptions.search.join(',')},
+        ...(deepgramOptions.replace) &&
+          {DEEPGRAM_SPEECH_REPLACE: deepgramOptions.replace.join(',')},
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+          {DEEPGRAM_SPEECH_KEYWORDS: rOpts.hints.map((h) => h.trim()).join(',')}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+          {DEEPGRAM_SPEECH_KEYWORDS: rOpts.hints.map((h) => h.phrase).join(',')}),
+        ...(deepgramOptions.keywords) &&
+          {DEEPGRAM_SPEECH_KEYWORDS: deepgramOptions.keywords.join(',')},
+        ...('endpointing' in deepgramOptions) &&
+          {DEEPGRAM_SPEECH_ENDPOINTING: deepgramOptions.endpointing},
+        ...(deepgramOptions.vadTurnoff) &&
+          {DEEPGRAM_SPEECH_VAD_TURNOFF: deepgramOptions.vadTurnoff},
+        ...(deepgramOptions.tag) &&
+          {DEEPGRAM_SPEECH_TAG: deepgramOptions.tag}
+      };
+    }
+    else if ('soniox' === vendor) {
+      const {sonioxOptions = {}} = rOpts;
+      const {storage = {}} = sonioxOptions;
+      opts = {
+        ...opts,
+        ...(sttCredentials.api_key) &&
+          {SONIOX_API_KEY: sttCredentials.api_key},
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+          {SONIOX_HINTS: rOpts.hints.join(',')}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+          {SONIOX_HINTS: JSON.stringify(rOpts.hints)}),
+        ...(typeof rOpts.hintsBoost === 'number' &&
+          {SONIOX_HINTS_BOOST: rOpts.hintsBoost}),
+        ...(sonioxOptions.model) &&
+          {SONIOX_MODEL: sonioxOptions.model},
+        ...((sonioxOptions.profanityFilter || rOpts.profanityFilter) && {SONIOX_PROFANITY_FILTER: 1}),
+        ...(storage?.id && {SONIOX_STORAGE_ID: storage.id}),
+        ...(storage?.id && storage?.title && {SONIOX_STORAGE_TITLE: storage.title}),
+        ...(storage?.id && storage?.disableStoreAudio && {SONIOX_STORAGE_DISABLE_AUDIO: 1}),
+        ...(storage?.id && storage?.disableStoreTranscript && {SONIOX_STORAGE_DISABLE_TRANSCRIPT: 1}),
+        ...(storage?.id && storage?.disableSearch && {SONIOX_STORAGE_DISABLE_SEARCH: 1})
+      };
+    }
+    else if ('ibm' === vendor) {
+      const {ibmOptions = {}} = rOpts;
+      opts = {
+        ...opts,
+        ...(sttCredentials.access_token) &&
+          {IBM_ACCESS_TOKEN: sttCredentials.access_token},
+        ...(sttCredentials.stt_region) &&
+          {IBM_SPEECH_REGION: sttCredentials.stt_region},
+        ...(sttCredentials.instance_id) &&
+          {IBM_SPEECH_INSTANCE_ID: sttCredentials.instance_id},
+        ...(ibmOptions.model) &&
+          {IBM_SPEECH_MODEL: ibmOptions.model},
+        ...(ibmOptions.language_customization_id) &&
+          {IBM_SPEECH_LANGUAGE_CUSTOMIZATION_ID: ibmOptions.language_customization_id},
+        ...(ibmOptions.acoustic_customization_id) &&
+          {IBM_SPEECH_ACOUSTIC_CUSTOMIZATION_ID: ibmOptions.acoustic_customization_id},
+        ...(ibmOptions.baseModelVersion) &&
+          {IBM_SPEECH_BASE_MODEL_VERSION: ibmOptions.baseModelVersion},
+        ...(ibmOptions.watsonMetadata) &&
+          {IBM_SPEECH_WATSON_METADATA: ibmOptions.watsonMetadata},
+        ...(ibmOptions.watsonLearningOptOut) &&
+          {IBM_SPEECH_WATSON_LEARNING_OPT_OUT: ibmOptions.watsonLearningOptOut}
+      };
+    }
+    else if ('nvidia' === vendor) {
+      const {nvidiaOptions = {}} = rOpts;
+      const rivaUri = nvidiaOptions.rivaUri || sttCredentials.riva_server_uri;
+      opts = {
+        ...opts,
+        ...((nvidiaOptions.profanityFilter || rOpts.profanityFilter) && {NVIDIA_PROFANITY_FILTER: 1}),
+        ...(!(nvidiaOptions.profanityFilter || rOpts.profanityFilter) && {NVIDIA_PROFANITY_FILTER: 0}),
+        ...((nvidiaOptions.punctuation || rOpts.punctuation) && {NVIDIA_PUNCTUATION: 1}),
+        ...(!(nvidiaOptions.punctuation || rOpts.punctuation) && {NVIDIA_PUNCTUATION: 0}),
+        ...((rOpts.words || nvidiaOptions.wordTimeOffsets) && {NVIDIA_WORD_TIME_OFFSETS: 1}),
+        ...(!(rOpts.words || nvidiaOptions.wordTimeOffsets) && {NVIDIA_WORD_TIME_OFFSETS: 0}),
+        ...(nvidiaOptions.maxAlternatives && {NVIDIA_MAX_ALTERNATIVES: nvidiaOptions.maxAlternatives}),
+        ...(!nvidiaOptions.maxAlternatives && {NVIDIA_MAX_ALTERNATIVES: 1}),
+        ...(rOpts.model && {NVIDIA_MODEL: rOpts.model}),
+        ...(rivaUri && {NVIDIA_RIVA_URI: rivaUri}),
+        ...(nvidiaOptions.verbatimTranscripts && {NVIDIA_VERBATIM_TRANSCRIPTS: 1}),
+        ...(rOpts.diarization && {NVIDIA_SPEAKER_DIARIZATION: 1}),
+        ...(rOpts.diarization && rOpts.diarizationMaxSpeakers > 0 &&
+          {NVIDIA_DIARIZATION_SPEAKER_COUNT: rOpts.diarizationMaxSpeakers}),
+        ...(rOpts.separateRecognitionPerChannel && {NVIDIA_SEPARATE_RECOGNITION_PER_CHANNEL: 1}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+          {NVIDIA_HINTS: rOpts.hints.join(',')}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+          {NVIDIA_HINTS: JSON.stringify(rOpts.hints)}),
+        ...(typeof rOpts.hintsBoost === 'number' &&
+          {NVIDIA_HINTS_BOOST: rOpts.hintsBoost}),
+        ...(nvidiaOptions.customConfiguration &&
+          {NVIDIA_CUSTOM_CONFIGURATION: JSON.stringify(nvidiaOptions.customConfiguration)}),
+      };
+    }
+    else if (vendor.startsWith('custom:')) {
+      let {options = {}} = rOpts;
+      const {auth_token, custom_stt_url} = sttCredentials;
+      options = {
+        ...options,
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+        {hints: rOpts.hints}),
+        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+        {hints: JSON.stringify(rOpts.hints)}),
+        ...(typeof rOpts.hintsBoost === 'number' && {hintsBoost: rOpts.hintsBoost})
+      };
+
+      opts = {
+        ...opts,
+        JAMBONZ_STT_API_KEY: auth_token,
+        JAMBONZ_STT_URL: custom_stt_url,
+        ...(Object.keys(options).length > 0 && {JAMBONZ_STT_OPTIONS: JSON.stringify(options)}),
+      };
+    }
+
+    (stickyVars[vendor] || []).forEach((key) => {
+      if (!opts[key]) opts[key] = '';
+    });
+    return opts;
+  };
+
+  const removeSpeechListeners = (ep) => {
+    ep.removeCustomEventListener(GoogleTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(GoogleTranscriptionEvents.EndOfUtterance);
+    ep.removeCustomEventListener(GoogleTranscriptionEvents.VadDetected);
+
+    ep.removeCustomEventListener(AwsTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(AwsTranscriptionEvents.VadDetected);
+
+    ep.removeCustomEventListener(AzureTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(AzureTranscriptionEvents.NoSpeechDetected);
+    ep.removeCustomEventListener(AzureTranscriptionEvents.VadDetected);
+
+    ep.removeCustomEventListener(NuanceTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(NuanceTranscriptionEvents.TranscriptionComplete);
+    ep.removeCustomEventListener(NuanceTranscriptionEvents.StartOfSpeech);
+    ep.removeCustomEventListener(NuanceTranscriptionEvents.VadDetected);
+
+    ep.removeCustomEventListener(DeepgramTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(DeepgramTranscriptionEvents.Connect);
+    ep.removeCustomEventListener(DeepgramTranscriptionEvents.ConnectFailure);
+
+    ep.removeCustomEventListener(SonioxTranscriptionEvents.Transcription);
+
+    ep.removeCustomEventListener(NvidiaTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(NvidiaTranscriptionEvents.TranscriptionComplete);
+    ep.removeCustomEventListener(NvidiaTranscriptionEvents.StartOfSpeech);
+    ep.removeCustomEventListener(NvidiaTranscriptionEvents.VadDetected);
+
+    ep.removeCustomEventListener(JambonzTranscriptionEvents.Transcription);
+    ep.removeCustomEventListener(JambonzTranscriptionEvents.Connect);
+    ep.removeCustomEventListener(JambonzTranscriptionEvents.ConnectFailure);
+
+    ep.removeCustomEventListener(JambonzTranscriptionEvents.Error);
+  };
+
+  const setSpeechCredentialsAtRuntime = (recognizer) => {
+    if (!recognizer) return;
+    if (recognizer.vendor === 'nuance') {
+      const {clientId, secret, kryptonEndpoint} = recognizer.nuanceOptions || {};
+      if (clientId && secret) return {client_id: clientId, secret};
+      if (kryptonEndpoint) return {nuance_stt_uri: kryptonEndpoint};
+    }
+    else if (recognizer.vendor === 'nvidia') {
+      const {rivaUri} = recognizer.nvidiaOptions || {};
+      if (rivaUri) return {riva_uri: rivaUri};
+    }
+    else if (recognizer.vendor === 'deepgram') {
+      const {apiKey} = recognizer.deepgramOptions || {};
+      if (apiKey) return {api_key: apiKey};
+    }
+    else if (recognizer.vendor === 'soniox') {
+      const {apiKey} = recognizer.sonioxOptions || {};
+      if (apiKey) return {api_key: apiKey};
+    }
+    else if (recognizer.vendor === 'ibm') {
+      const {ttsApiKey, ttsRegion, sttApiKey, sttRegion, instanceId} = recognizer.ibmOptions || {};
+      if (ttsApiKey || sttApiKey) return {
+        tts_api_key: ttsApiKey,
+        tts_region: ttsRegion,
+        stt_api_key: sttApiKey,
+        stt_region: sttRegion,
+        instance_id: instanceId
+      };
+    }
+  };
+
+  return {
+    normalizeTranscription,
+    setChannelVarsForStt,
+    removeSpeechListeners,
+    setSpeechCredentialsAtRuntime,
+    compileSonioxTranscripts
+  };
 };

lib/utils/ws-requestor.js

@@ -4,9 +4,12 @@ const short = require('short-uuid');
 const {HookMsgTypes} = require('./constants.json');
 const Websocket = require('ws');
 const snakeCaseKeys = require('./snakecase-keys');
-const HttpRequestor = require('./http-requestor');
-const MAX_RECONNECTS = 5;
-const RESPONSE_TIMEOUT_MS = process.env.JAMBONES_WS_API_MSG_RESPONSE_TIMEOUT || 5000;
+const {
+  RESPONSE_TIMEOUT_MS,
+  MAX_RECONNECTS,
+  JAMBONES_WS_HANDSHAKE_TIMEOUT_MS,
+  JAMBONES_WS_MAX_PAYLOAD
+} = require('../config');
 
 class WsRequestor extends BaseRequestor {
   constructor(logger, account_sid, hook, secret) {
@@ -45,7 +48,7 @@ class WsRequestor extends BaseRequestor {
       return;
     }
     if (this.closedGracefully) {
-      this.logger.debug(`WsRequestor:request - discarding ${type} because we closed the socket`);
+      this.logger.debug(`WsRequestor:request - discarding ${type} because socket was closed gracefully`);
       return;
     }
 
@@ -53,8 +56,14 @@ class WsRequestor extends BaseRequestor {
 
     /* if we have an absolute url, and it is http then do a standard webhook */
     if (this._isAbsoluteUrl(url) && url.startsWith('http')) {
+      const HttpRequestor = require('./http-requestor');
       this.logger.debug({hook}, 'WsRequestor: sending a webhook (HTTP)');
-      const requestor = new HttpRequestor(this.logger, this.account_sid, hook, this.secret);
+      const h = typeof hook === 'object' ? hook : {url: hook};
+      const requestor = new HttpRequestor(this.logger, this.account_sid, h, this.secret);
+      if (type === 'session:redirect') {
+        this.close();
+        this.emit('handover', requestor);
+      }
       return requestor.request(type, hook, params, httpHeaders);
     }
 
@@ -69,7 +78,7 @@ class WsRequestor extends BaseRequestor {
       this.connectInProgress = true;
       this.logger.debug(`WsRequestor:request(${this.id}) - connecting since we do not have a connection`);
       if (this.connections >= MAX_RECONNECTS) {
-        throw new Error(`max attempts connecting to ${this.url}`);
+        return Promise.reject(`max attempts connecting to ${this.url}`);
       }
       try {
         const startAt = process.hrtime();
@@ -79,7 +88,7 @@ class WsRequestor extends BaseRequestor {
       } catch (err) {
         this.logger.info({url, err}, 'WsRequestor:request - failed connecting');
         this.connectInProgress = false;
-        throw err;
+        return Promise.reject(err);
       }
     }
     assert(this.ws);
@@ -91,6 +100,9 @@ class WsRequestor extends BaseRequestor {
     assert.ok(url, 'WsRequestor:request url was not provided');
 
     const msgid = short.generate();
+    // save initial msgid in case we need to reconnect during initial session:new
+    if (type === 'session:new') this._initMsgId = msgid;
+
     const b3 = httpHeaders?.b3 ? {b3: httpHeaders.b3} : {};
     const obj = {
       type,
@@ -113,8 +125,18 @@ class WsRequestor extends BaseRequestor {
 
     //this.logger.debug({obj}, `websocket: sending (${url})`);
 
+    /* special case: reconnecting before we received ack to session:new */
+    let reconnectingWithoutAck = false;
+    if (type === 'session:reconnect' && this._initMsgId) {
+      reconnectingWithoutAck = true;
+      const obj = this.messagesInFlight.get(this._initMsgId);
+      this.messagesInFlight.delete(this._initMsgId);
+      this.messagesInFlight.set(msgid, obj);
+      this._initMsgId = msgid;
+    }
+
     /* simple notifications */
-    if (['call:status', 'jambonz:error', 'session:reconnect'].includes(type)) {
+    if (['call:status', 'verb:status', 'jambonz:error'].includes(type) || reconnectingWithoutAck) {
       this.ws.send(JSON.stringify(obj), () => {
         this.logger.debug({obj}, `WsRequestor:request websocket: sent (${url})`);
         sendQueuedMsgs();
@@ -126,7 +148,7 @@ class WsRequestor extends BaseRequestor {
     return new Promise((resolve, reject) => {
       /* give the far end a reasonable amount of time to ack our message */
       const timer = setTimeout(() => {
-        const {failure} = this.messagesInFlight.get(msgid);
+        const {failure} = this.messagesInFlight.get(msgid) || {};
         failure && failure(`timeout from far end for msgid ${msgid}`);
         this.messagesInFlight.delete(msgid);
       }, RESPONSE_TIMEOUT_MS);
@@ -161,17 +183,11 @@ class WsRequestor extends BaseRequestor {
     this.logger.debug('WsRequestor:close closing socket');
     try {
       if (this.ws) {
-        this.ws.close();
+        this.ws.close(1000);
         this.ws.removeAllListeners();
+        this.ws = null;
       }
-
-      for (const [msgid, obj] of this.messagesInFlight) {
-        const {timer} = obj;
-        clearTimeout(timer);
-        obj.failure(`abandoning msgid ${msgid} since we have closed the socket`);
-      }
-      this.messagesInFlight.clear();
-
+      this._clearPendingMessages();
     } catch (err) {
       this.logger.info({err}, 'WsRequestor: Error closing socket');
     }
@@ -180,14 +196,14 @@ class WsRequestor extends BaseRequestor {
   _connect() {
     assert(!this.ws);
     return new Promise((resolve, reject) => {
-      const handshakeTimeout = process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS ?
-        parseInt(process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS) :
+      const handshakeTimeout = JAMBONES_WS_HANDSHAKE_TIMEOUT_MS ?
+        parseInt(JAMBONES_WS_HANDSHAKE_TIMEOUT_MS) :
         1500;
       let opts = {
         followRedirects: true,
         maxRedirects: 2,
         handshakeTimeout,
-        maxPayload: process.env.JAMBONES_WS_MAX_PAYLOAD ? parseInt(process.env.JAMBONES_WS_MAX_PAYLOAD) : 24 * 1024,
+        maxPayload: JAMBONES_WS_MAX_PAYLOAD ? parseInt(JAMBONES_WS_MAX_PAYLOAD) : 24 * 1024,
       };
       if (this.username && this.password) opts = {...opts, auth: `${this.username}:${this.password}`};
 
@@ -207,7 +223,6 @@ class WsRequestor extends BaseRequestor {
   }
 
   _setHandlers(ws) {
-    this.logger.debug('WsRequestor:_setHandlers');
     ws
       .once('open', this._onOpen.bind(this, ws))
       .once('close', this._onClose.bind(this))
@@ -216,6 +231,15 @@ class WsRequestor extends BaseRequestor {
       .on('error', this._onError.bind(this));
   }
 
+  _clearPendingMessages() {
+    for (const [msgid, obj] of this.messagesInFlight) {
+      const {timer} = obj;
+      clearTimeout(timer);
+      if (!this._initMsgId) obj.failure(`abandoning msgid ${msgid} since socket is closed`);
+    }
+    this.messagesInFlight.clear();
+  }
+
   _onError(err) {
     if (this.connections > 0) {
       this.logger.info({url: this.url, err}, 'WsRequestor:_onError');
@@ -253,12 +277,14 @@ class WsRequestor extends BaseRequestor {
     }, 'WsRequestor - unexpected response');
     this.emit('connection-failure');
     this.emit('not-ready', new Error(`${res.statusCode} ${res.statusMessage}`));
+    this.connections++;
   }
 
   _onSocketClosed() {
     this.ws = null;
     this.emit('connection-dropped');
     if (this.connections > 0 && this.connections < MAX_RECONNECTS && !this.closedGracefully) {
+      if (!this._initMsgId) this._clearPendingMessages();
       this.logger.debug(`WsRequestor:_onSocketClosed waiting ${this.backoffMs} to reconnect`);
       setTimeout(() => {
         this.logger.debug(
@@ -310,12 +336,13 @@ class WsRequestor extends BaseRequestor {
   }
 
   _recvAck(msgid, data) {
+    this._initMsgId = null;
     const obj = this.messagesInFlight.get(msgid);
     if (!obj) {
       this.logger.info({url: this.url}, `WsRequestor:_recvAck - ack to unknown msgid ${msgid}, discarding`);
       return;
     }
-    this.logger.debug({url: this.url}, `WsRequestor:_recvAck - received response to ${msgid}`);
+    //this.logger.debug({url: this.url}, `WsRequestor:_recvAck - received response to ${msgid}`);
     this.messagesInFlight.delete(msgid);
     const {success} = obj;
     success && success(data);

package.json

@@ -1,6 +1,6 @@
 {
   "name": "jambonz-feature-server",
-  "version": "v0.7.7",
+  "version": "0.8.3",
   "main": "app.js",
   "engines": {
     "node": ">= 10.16.0"
@@ -19,52 +19,57 @@
   "bugs": {},
   "scripts": {
     "start": "node app",
-    "test": "NODE_ENV=test JAMBONES_HOSTING=1 HTTP_POOL=1 DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=error ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:ClueCon:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
+    "test": "NODE_ENV=test JAMBONES_HOSTING=1 HTTP_POOL=1 ENCRYPTION_SECRET=foobar DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=error ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:JambonzR0ck$:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
     "coverage": "./node_modules/.bin/nyc --reporter html --report-dir ./coverage npm run test",
-    "jslint": "eslint app.js lib"
+    "jslint": "eslint app.js tracer.js lib",
+    "jslint:fix": "eslint app.js tracer.js lib --fix"
   },
   "dependencies": {
+    "@jambonz/db-helpers": "^0.8.1",
     "@jambonz/http-health-check": "^0.0.1",
-    "@jambonz/db-helpers": "^0.6.19",
-    "@jambonz/realtimedb-helpers": "^0.4.35",
-    "@jambonz/stats-collector": "^0.1.6",
+    "@jambonz/realtimedb-helpers": "^0.7.2",
+    "@jambonz/speech-utils": "^0.0.13",
+    "@jambonz/stats-collector": "^0.1.8",
     "@jambonz/time-series": "^0.2.5",
-    "@opentelemetry/api": "^1.1.0",
-    "@opentelemetry/exporter-jaeger": "^1.3.1",
-    "@opentelemetry/exporter-trace-otlp-http": "^0.27.0",
-    "@opentelemetry/exporter-zipkin": "^1.3.1",
-    "@opentelemetry/instrumentation": "^0.27.0",
-    "@opentelemetry/resources": "^1.3.1",
-    "@opentelemetry/sdk-trace-base": "^1.3.1",
-    "@opentelemetry/sdk-trace-node": "^1.3.1",
-    "@opentelemetry/semantic-conventions": "^1.3.1",
-    "aws-sdk": "^2.1152.0",
+    "@jambonz/verb-specifications": "^0.0.22",
+    "@opentelemetry/api": "^1.4.0",
+    "@opentelemetry/exporter-jaeger": "^1.9.0",
+    "@opentelemetry/exporter-trace-otlp-http": "^0.35.0",
+    "@opentelemetry/exporter-zipkin": "^1.9.0",
+    "@opentelemetry/instrumentation": "^0.35.0",
+    "@opentelemetry/resources": "^1.9.0",
+    "@opentelemetry/sdk-trace-base": "^1.9.0",
+    "@opentelemetry/sdk-trace-node": "^1.9.0",
+    "@opentelemetry/semantic-conventions": "^1.9.0",
+    "aws-sdk": "^2.1313.0",
     "bent": "^7.3.12",
     "debug": "^4.3.4",
     "deepcopy": "^2.1.0",
-    "drachtio-fsmrf": "^3.0.3",
-    "drachtio-srf": "^4.5.1",
-    "express": "^4.18.1",
-    "helmet": "^5.1.0",
+    "drachtio-fsmrf": "^3.0.21",
+    "drachtio-srf": "^4.5.23",
+    "express": "^4.18.2",
     "ip": "^1.1.8",
     "moment": "^2.29.4",
     "parse-url": "^8.1.0",
-    "pino": "^6.14.0",
+    "pino": "^8.8.0",
+    "polly-ssml-split": "^0.1.0",
+    "proxyquire": "^2.1.3",
     "sdp-transform": "^2.14.1",
-    "short-uuid": "^4.2.0",
+    "short-uuid": "^4.2.2",
+    "sinon": "^15.0.1",
     "to-snake-case": "^1.0.0",
-    "undici": "^5.8.2",
-    "uuid": "^8.3.2",
+    "undici": "^5.19.1",
+    "uuid-random": "^1.3.2",
     "verify-aws-sns-signature": "^0.1.0",
-    "ws": "^8.8.0",
-    "xml2js": "^0.4.23"
+    "ws": "^8.9.0",
+    "xml2js": "^0.5.0"
   },
   "devDependencies": {
     "clear-module": "^4.1.2",
     "eslint": "^7.32.0",
     "eslint-plugin-promise": "^4.3.1",
     "nyc": "^15.1.0",
-    "tape": "^5.5.3"
+    "tape": "^5.6.1"
   },
   "optionalDependencies": {
     "bufferutil": "^4.0.6",

test/config-test.js

@@ -0,0 +1,102 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const bent = require('bent');
+const getJSON = bent('json')
+const clearModule = require('clear-module');
+const {provisionCallHook} = require('./utils')
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+  
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+test('\'config: listen\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const from = "config_listen_success";
+    let verbs = [
+      {
+        "verb": "config",
+        "listen": {
+          "enable": true,
+          "url": `ws://172.38.0.60:3000/${from}`
+        }
+      },
+      {
+        "verb": "pause",
+        "length": 5
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/ws_packet_count/${from}`);
+    t.pass('config: successfully started background listen');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'config: listen - stop\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const from = "config_listen_success";
+    let verbs = [
+      {
+        "verb": "config",
+        "listen": {
+          "enable": true,
+          "url": `ws://172.38.0.60:3000/${from}`
+        }
+      },
+      {
+        "verb": "pause",
+        "length": 1
+      },
+      {
+        "verb": "config",
+        "listen": {
+          "enable": false
+        }
+      },
+      {
+        "verb": "pause",
+        "length": 3
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/ws_packet_count/${from}`);
+    t.pass('config: successfully started then stopped background listen');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/create-call-test.js

@@ -106,3 +106,61 @@ test('test create-call call-hook basic authentication', async(t) => {
     t.error(err);
   }
 });
+
+test('test create-call amd', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+
+    // GIVEN
+    let from = 'create-call-amd';
+    let account_sid = 'bb845d4b-83a9-4cde-a6e9-50f3743bab3f';
+
+    // Give UAS app time to come up
+    const p = sippUac('uas.xml', '172.38.0.10', from);
+    await waitFor(1000);
+
+    const post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
+    post('v1/createCall', {
+      'account_sid':account_sid,
+      "call_hook": {
+        "url": "http://127.0.0.1:3100/",
+        "method": "POST",
+        "username": "username",
+        "password": "password"
+      },
+      "from": from,
+      "to": {
+        "type": "phone",
+        "number": "15583084809"
+      },
+      "amd": {
+        "actionHook": "/actionHook"
+      },
+      "speech_recognizer_vendor": "google",
+      "speech_recognizer_language": "en"
+    });
+
+    let verbs = [
+      {
+        "verb": "pause",
+        "length": 7
+      }
+    ];
+    provisionCallHook(from, verbs);
+    //THEN
+    await p;
+
+    let obj = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_actionHook`)
+    t.ok(obj.body.type = 'amd_no_speech_detected',
+      'create-call: AMD detected');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/create-test-db.js

@@ -2,6 +2,14 @@ const test = require('tape') ;
 const exec = require('child_process').exec ;
 const fs = require('fs');
 const {encrypt} = require('../lib/utils/encrypt-decrypt');
+const {
+  GCP_JSON_KEY,
+  AWS_ACCESS_KEY_ID,
+  AWS_SECRET_ACCESS_KEY,
+  AWS_REGION,
+  MICROSOFT_REGION,
+  MICROSOFT_API_KEY,
+} = require('../lib/config');
 
 test('creating jambones_test database', (t) => {
   exec(`mysql -h 127.0.0.1 -u root --protocol=tcp --port=3360 < ${__dirname}/db/create_test_db.sql`, (err, stdout, stderr) => {
@@ -18,24 +26,38 @@ test('creating schema', (t) => {
     if (err) return t.end(err);
     t.pass('schema and test data successfully created');
 
-    if (process.env.GCP_JSON_KEY && process.env.AWS_ACCESS_KEY_ID && process.env.AWS_SECRET_ACCESS_KEY) {
-      const google_credential = encrypt(process.env.GCP_JSON_KEY);
+    const sql = [];
+    if (GCP_JSON_KEY) {
+      const google_credential = encrypt(GCP_JSON_KEY);
+      t.pass('adding google credentials');
+      sql.push(`UPDATE speech_credentials SET credential='${google_credential}' WHERE vendor='google';`);
+    }
+    if (AWS_ACCESS_KEY_ID && AWS_SECRET_ACCESS_KEY) {
       const aws_credential = encrypt(JSON.stringify({
-        access_key_id: process.env.AWS_ACCESS_KEY_ID,
-        secret_access_key: process.env.AWS_SECRET_ACCESS_KEY
+        access_key_id: AWS_ACCESS_KEY_ID,
+        secret_access_key: AWS_SECRET_ACCESS_KEY,
+        aws_region: AWS_REGION
       }));
-      const cmd = `
-UPDATE speech_credentials SET credential='${google_credential}' WHERE vendor='google';
-UPDATE speech_credentials SET credential='${aws_credential}' WHERE vendor='aws';
-`;
+      t.pass('adding aws credentials');
+      sql.push(`UPDATE speech_credentials SET credential='${aws_credential}' WHERE vendor='aws';`);
+    }
+    if (MICROSOFT_REGION && MICROSOFT_API_KEY) {
+      const microsoft_credential = encrypt(JSON.stringify({
+        region: MICROSOFT_REGION,
+        api_key: MICROSOFT_API_KEY
+      }));
+      t.pass('adding microsoft credentials');
+      sql.push(`UPDATE speech_credentials SET credential='${microsoft_credential}' WHERE vendor='microsoft';`);
+    }
+    if (sql.length > 0) {
       const path = `${__dirname}/.creds.sql`;
-      fs.writeFileSync(path, cmd);
+      const cmd = sql.join('\n');
+      fs.writeFileSync(path, sql.join('\n'));
       exec(`mysql -h 127.0.0.1 -u root --protocol=tcp --port=3360  -D jambones_test < ${path}`, (err, stdout, stderr) => {
         console.log(stdout);
         console.log(stderr);
         if (err) return t.end(err);
         fs.unlinkSync(path)
-        fs.writeFileSync(`${__dirname}/credentials/gcp.json`, process.env.GCP_JSON_KEY);
         t.pass('set account-level speech credentials');
         t.end();
       });

test/data/bad/bad-say-ssml.json

@@ -0,0 +1,9 @@
+{
+  "say": {
+    "text": "<speak>I already told you <emphasis level=\"strong\">I already told you I already told you I already told you I already told you! I already told you I already told you I already told you I already told you? I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you told I already told you I already told you told I already told you I already told you. I already told you <break time=\"3s\"/> I really like that person!</emphasis> this is another long text.</speak>",
+    "synthesizer": {
+      "vendor": "google",
+      "language": "en-US"
+    }
+  }
+}

test/data/good/say-ssml.json

@@ -0,0 +1,9 @@
+{
+  "say": {
+    "text": "<speak>I already told you I already told you I already told you I already told you I already told you! I already told you I already told you I already told you I already told you? I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you I already told you told I already told you I already told you told I already told you I already told you. I already told you <break time=\"3s\"/> I <emphasis level=\"strong\">really like that person!</emphasis> this is another long text.</speak>",
+    "synthesizer": {
+      "vendor": "google",
+      "language": "en-US"
+    }
+  }
+}

test/db/create-and-populate-schema.sql

@@ -217,6 +217,7 @@ CREATE TABLE `applications` (
   `call_hook_sid` char(36) DEFAULT NULL COMMENT 'webhook to call for inbound calls ',
   `call_status_hook_sid` char(36) DEFAULT NULL COMMENT 'webhook to call for call status events',
   `messaging_hook_sid` char(36) DEFAULT NULL COMMENT 'webhook to call for inbound SMS/MMS ',
+  `app_json` VARCHAR(16384),
   `speech_synthesis_vendor` varchar(64) NOT NULL DEFAULT 'google',
   `speech_synthesis_language` varchar(12) NOT NULL DEFAULT 'en-US',
   `speech_synthesis_voice` varchar(64) DEFAULT NULL,
@@ -245,13 +246,14 @@ CREATE TABLE `applications` (
 
 LOCK TABLES `applications` WRITE;
 /*!40000 ALTER TABLE `applications` DISABLE KEYS */;
-INSERT INTO `applications` VALUES ('0dddaabf-0a30-43e3-84e8-426873b1a78b','decline call',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','c71e79db-24f2-4866-a3ee-febb0f97b341','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('308b4f41-1a18-4052-b89a-c054e75ce242','say',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','54ab0976-a6c0-45d8-89a4-d90d45bf9d96','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('24d0f6af-e976-44dd-a2e8-41c7b55abe33','say account 2',NULL,'622f62e4-303a-49f2-bbe0-eb1e1714e37a','54ab0976-a6c0-45d8-89a4-d90d45bf9d96','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('17461c69-56b5-4dab-ad83-1c43a0f93a3d','gather',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','10692465-a511-4277-9807-b7157e4f81e1','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('baf9213b-5556-4c20-870c-586392ed246f','transcribe',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','ecb67a8f-f7ce-4919-abf0-bbc69c1001e5','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('ae026ab5-3029-47b4-9d7c-236e3a4b4ebe','transcribe account 2',NULL,'622f62e4-303a-49f2-bbe0-eb1e1714e37a','ecb67a8f-f7ce-4919-abf0-bbc69c1001e5','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
-INSERT INTO `applications` VALUES ('195d9507-6a42-46a8-825f-f009e729d023','sip info',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','c9113e7a-741f-48b9-96c1-f2f78176eeb3','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('0dddaabf-0a30-43e3-84e8-426873b1a78b','decline call',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','c71e79db-24f2-4866-a3ee-febb0f97b341','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('308b4f41-1a18-4052-b89a-c054e75ce242','say',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','54ab0976-a6c0-45d8-89a4-d90d45bf9d96','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('24d0f6af-e976-44dd-a2e8-41c7b55abe33','say account 2',NULL,'622f62e4-303a-49f2-bbe0-eb1e1714e37a','54ab0976-a6c0-45d8-89a4-d90d45bf9d96','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('17461c69-56b5-4dab-ad83-1c43a0f93a3d','gather',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','10692465-a511-4277-9807-b7157e4f81e1','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('baf9213b-5556-4c20-870c-586392ed246f','transcribe',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','ecb67a8f-f7ce-4919-abf0-bbc69c1001e5','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('ae026ab5-3029-47b4-9d7c-236e3a4b4ebe','transcribe account 2',NULL,'622f62e4-303a-49f2-bbe0-eb1e1714e37a','ecb67a8f-f7ce-4919-abf0-bbc69c1001e5','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('195d9507-6a42-46a8-825f-f009e729d023','sip info',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','c9113e7a-741f-48b9-96c1-f2f78176eeb3','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,NULL,'google','en-US','en-US-Standard-C','google','en-US');
+INSERT INTO `applications` VALUES ('0dddaabf-0a30-43e3-84e8-426873b1a78c','app json',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','c71e79db-24f2-4866-a3ee-febb0f97b341','293904c1-351b-4bca-8d58-1a29b853c7db',NULL,'[{"verb": "play","url": "silence_stream://5000"}]','google','en-US','en-US-Standard-C','google','en-US');
 /*!40000 ALTER TABLE `applications` ENABLE KEYS */;
 UNLOCK TABLES;
 
@@ -451,6 +453,7 @@ INSERT INTO `phone_numbers` VALUES ('05eeed62-b29b-4679-bf38-d7a4e318be44','1617
 INSERT INTO `phone_numbers` VALUES ('f3c53863-b629-4cf6-9dcb-c7fb7072314b','16174000004','5145b436-2f38-4029-8d4c-fd8c67831c7a','bb845d4b-83a9-4cde-a6e9-50f3743bab3f','baf9213b-5556-4c20-870c-586392ed246f', NULL);
 INSERT INTO `phone_numbers` VALUES ('f6416c17-829a-4f11-9c32-f0d00e4a9ae9','16174000005','5145b436-2f38-4029-8d4c-fd8c67831c7a','622f62e4-303a-49f2-bbe0-eb1e1714e37a','ae026ab5-3029-47b4-9d7c-236e3a4b4ebe', NULL);
 INSERT INTO `phone_numbers` VALUES ('964d0581-9627-44cb-be20-8118050406b2','16174000006','5145b436-2f38-4029-8d4c-fd8c67831c7a','bb845d4b-83a9-4cde-a6e9-50f3743bab3f','195d9507-6a42-46a8-825f-f009e729d023', NULL);
+INSERT INTO `phone_numbers` VALUES ('964d0581-9627-44cb-be20-8118050406b3','16174000007','5145b436-2f38-4029-8d4c-fd8c67831c7a','bb845d4b-83a9-4cde-a6e9-50f3743bab3f','0dddaabf-0a30-43e3-84e8-426873b1a78c', NULL);
 /*!40000 ALTER TABLE `phone_numbers` ENABLE KEYS */;
 UNLOCK TABLES;
 
@@ -614,7 +617,10 @@ CREATE TABLE `speech_credentials` (
 
 LOCK TABLES `speech_credentials` WRITE;
 /*!40000 ALTER TABLE `speech_credentials` DISABLE KEYS */;
-INSERT INTO `speech_credentials` VALUES ('2add163c-34f2-45c6-a016-f955d218ffb6',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','google','credential-goes-here',1,1,NULL,'2021-04-03 15:42:10',1,1),('84154212-5c99-4c94-8993-bc2a46288daa',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','aws','credential-goes-here',0,0,NULL,NULL,NULL,NULL);
+INSERT INTO `speech_credentials` VALUES 
+('2add163c-34f2-45c6-a016-f955d218ffb6',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','google','credential-goes-here',1,1,NULL,'2021-04-03 15:42:10',1,1),
+('2add347f-34f2-45c6-a016-f955d218ffb6',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','microsoft','credential-goes-here',1,1,NULL,'2021-04-03 15:42:10',1,1),
+('84154212-5c99-4c94-8993-bc2a46288daa',NULL,'bb845d4b-83a9-4cde-a6e9-50f3743bab3f','aws','credential-goes-here',1,1,NULL,NULL,NULL,NULL);
 /*!40000 ALTER TABLE `speech_credentials` ENABLE KEYS */;
 UNLOCK TABLES;
 

test/db/jambones-sql.sql

@@ -4,6 +4,8 @@ SET FOREIGN_KEY_CHECKS=0;
 
 DROP TABLE IF EXISTS account_static_ips;
 
+DROP TABLE IF EXISTS account_limits;
+
 DROP TABLE IF EXISTS account_products;
 
 DROP TABLE IF EXISTS account_subscriptions;
@@ -18,6 +20,12 @@ DROP TABLE IF EXISTS lcr_carrier_set_entry;
 
 DROP TABLE IF EXISTS lcr_routes;
 
+DROP TABLE IF EXISTS password_settings;
+
+DROP TABLE IF EXISTS user_permissions;
+
+DROP TABLE IF EXISTS permissions;
+
 DROP TABLE IF EXISTS predefined_sip_gateways;
 
 DROP TABLE IF EXISTS predefined_smpp_gateways;
@@ -36,6 +44,8 @@ DROP TABLE IF EXISTS sbc_addresses;
 
 DROP TABLE IF EXISTS ms_teams_tenants;
 
+DROP TABLE IF EXISTS service_provider_limits;
+
 DROP TABLE IF EXISTS signup_history;
 
 DROP TABLE IF EXISTS smpp_addresses;
@@ -69,6 +79,15 @@ private_ipv4 VARBINARY(16) NOT NULL UNIQUE ,
 PRIMARY KEY (account_static_ip_sid)
 );
 
+CREATE TABLE account_limits
+(
+account_limits_sid CHAR(36) NOT NULL UNIQUE ,
+account_sid CHAR(36) NOT NULL,
+category ENUM('api_rate','voice_call_session', 'device','voice_call_minutes','voice_call_session_license', 'voice_call_minutes_license') NOT NULL,
+quantity INTEGER NOT NULL,
+PRIMARY KEY (account_limits_sid)
+);
+
 CREATE TABLE account_subscriptions
 (
 account_subscription_sid CHAR(36) NOT NULL UNIQUE ,
@@ -123,6 +142,21 @@ priority INTEGER NOT NULL UNIQUE  COMMENT 'lower priority routes are attempted f
 PRIMARY KEY (lcr_route_sid)
 ) COMMENT='Least cost routing table';
 
+CREATE TABLE password_settings
+(
+min_password_length INTEGER NOT NULL DEFAULT 8,
+require_digit BOOLEAN NOT NULL DEFAULT false,
+require_special_character BOOLEAN NOT NULL DEFAULT false
+);
+
+CREATE TABLE permissions
+(
+permission_sid CHAR(36) NOT NULL UNIQUE ,
+name VARCHAR(32) NOT NULL UNIQUE ,
+description VARCHAR(255),
+PRIMARY KEY (permission_sid)
+);
+
 CREATE TABLE predefined_carriers
 (
 predefined_carrier_sid CHAR(36) NOT NULL UNIQUE ,
@@ -228,6 +262,15 @@ tenant_fqdn VARCHAR(255) NOT NULL UNIQUE ,
 PRIMARY KEY (ms_teams_tenant_sid)
 ) COMMENT='A Microsoft Teams customer tenant';
 
+CREATE TABLE service_provider_limits
+(
+service_provider_limits_sid CHAR(36) NOT NULL UNIQUE ,
+service_provider_sid CHAR(36) NOT NULL,
+category ENUM('api_rate','voice_call_session', 'device','voice_call_minutes','voice_call_session_license', 'voice_call_minutes_license') NOT NULL,
+quantity INTEGER NOT NULL,
+PRIMARY KEY (service_provider_limits_sid)
+);
+
 CREATE TABLE signup_history
 (
 email VARCHAR(255) NOT NULL,
@@ -283,6 +326,7 @@ email_activation_code VARCHAR(16),
 email_validated BOOLEAN NOT NULL DEFAULT false,
 phone_validated BOOLEAN NOT NULL DEFAULT false,
 email_content_opt_out BOOLEAN NOT NULL DEFAULT false,
+is_active BOOLEAN NOT NULL DEFAULT true,
 PRIMARY KEY (user_sid)
 );
 
@@ -310,9 +354,20 @@ smpp_password VARCHAR(64),
 smpp_enquire_link_interval INTEGER DEFAULT 0,
 smpp_inbound_system_id VARCHAR(255),
 smpp_inbound_password VARCHAR(64),
+register_from_user VARCHAR(128),
+register_from_domain VARCHAR(255),
+register_public_ip_in_contact BOOLEAN NOT NULL DEFAULT false,
 PRIMARY KEY (voip_carrier_sid)
 ) COMMENT='A Carrier or customer PBX that can send or receive calls';
 
+CREATE TABLE user_permissions
+(
+user_permissions_sid CHAR(36) NOT NULL UNIQUE ,
+user_sid CHAR(36) NOT NULL,
+permission_sid CHAR(36) NOT NULL,
+PRIMARY KEY (user_permissions_sid)
+);
+
 CREATE TABLE smpp_gateways
 (
 smpp_gateway_sid CHAR(36) NOT NULL UNIQUE ,
@@ -330,7 +385,7 @@ PRIMARY KEY (smpp_gateway_sid)
 CREATE TABLE phone_numbers
 (
 phone_number_sid CHAR(36) UNIQUE ,
-number VARCHAR(32) NOT NULL UNIQUE ,
+number VARCHAR(132) NOT NULL UNIQUE ,
 voip_carrier_sid CHAR(36),
 account_sid CHAR(36),
 application_sid CHAR(36),
@@ -380,6 +435,7 @@ account_sid CHAR(36) COMMENT 'account that this application belongs to (if null,
 call_hook_sid CHAR(36) COMMENT 'webhook to call for inbound calls ',
 call_status_hook_sid CHAR(36) COMMENT 'webhook to call for call status events',
 messaging_hook_sid CHAR(36) COMMENT 'webhook to call for inbound SMS/MMS ',
+app_json VARCHAR(16384),
 speech_synthesis_vendor VARCHAR(64) NOT NULL DEFAULT 'google',
 speech_synthesis_language VARCHAR(12) NOT NULL DEFAULT 'en-US',
 speech_synthesis_voice VARCHAR(64),
@@ -418,6 +474,11 @@ disable_cdrs BOOLEAN NOT NULL DEFAULT 0,
 trial_end_date DATETIME,
 deactivated_reason VARCHAR(255),
 device_to_call_ratio INTEGER NOT NULL DEFAULT 5,
+subspace_client_id VARCHAR(255),
+subspace_client_secret VARCHAR(255),
+subspace_sip_teleport_id VARCHAR(255),
+subspace_sip_teleport_destinations VARCHAR(255),
+siprec_hook_sid CHAR(36),
 PRIMARY KEY (account_sid)
 ) COMMENT='An enterprise that uses the platform for comm services';
 
@@ -425,19 +486,23 @@ CREATE INDEX account_static_ip_sid_idx ON account_static_ips (account_static_ip_
 CREATE INDEX account_sid_idx ON account_static_ips (account_sid);
 ALTER TABLE account_static_ips ADD FOREIGN KEY account_sid_idxfk (account_sid) REFERENCES accounts (account_sid);
 
+CREATE INDEX account_sid_idx ON account_limits (account_sid);
+ALTER TABLE account_limits ADD FOREIGN KEY account_sid_idxfk_1 (account_sid) REFERENCES accounts (account_sid) ON DELETE CASCADE;
+
 CREATE INDEX account_subscription_sid_idx ON account_subscriptions (account_subscription_sid);
 CREATE INDEX account_sid_idx ON account_subscriptions (account_sid);
-ALTER TABLE account_subscriptions ADD FOREIGN KEY account_sid_idxfk_1 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE account_subscriptions ADD FOREIGN KEY account_sid_idxfk_2 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX invite_code_idx ON beta_invite_codes (invite_code);
 CREATE INDEX call_route_sid_idx ON call_routes (call_route_sid);
-ALTER TABLE call_routes ADD FOREIGN KEY account_sid_idxfk_2 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE call_routes ADD FOREIGN KEY account_sid_idxfk_3 (account_sid) REFERENCES accounts (account_sid);
 
 ALTER TABLE call_routes ADD FOREIGN KEY application_sid_idxfk (application_sid) REFERENCES applications (application_sid);
 
 CREATE INDEX dns_record_sid_idx ON dns_records (dns_record_sid);
-ALTER TABLE dns_records ADD FOREIGN KEY account_sid_idxfk_3 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE dns_records ADD FOREIGN KEY account_sid_idxfk_4 (account_sid) REFERENCES accounts (account_sid);
 
+CREATE INDEX permission_sid_idx ON permissions (permission_sid);
 CREATE INDEX predefined_carrier_sid_idx ON predefined_carriers (predefined_carrier_sid);
 CREATE INDEX predefined_sip_gateway_sid_idx ON predefined_sip_gateways (predefined_sip_gateway_sid);
 CREATE INDEX predefined_carrier_sid_idx ON predefined_sip_gateways (predefined_carrier_sid);
@@ -456,14 +521,14 @@ ALTER TABLE account_products ADD FOREIGN KEY product_sid_idxfk (product_sid) REF
 
 CREATE INDEX account_offer_sid_idx ON account_offers (account_offer_sid);
 CREATE INDEX account_sid_idx ON account_offers (account_sid);
-ALTER TABLE account_offers ADD FOREIGN KEY account_sid_idxfk_4 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE account_offers ADD FOREIGN KEY account_sid_idxfk_5 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX product_sid_idx ON account_offers (product_sid);
 ALTER TABLE account_offers ADD FOREIGN KEY product_sid_idxfk_1 (product_sid) REFERENCES products (product_sid);
 
 CREATE INDEX api_key_sid_idx ON api_keys (api_key_sid);
 CREATE INDEX account_sid_idx ON api_keys (account_sid);
-ALTER TABLE api_keys ADD FOREIGN KEY account_sid_idxfk_5 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE api_keys ADD FOREIGN KEY account_sid_idxfk_6 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX service_provider_sid_idx ON api_keys (service_provider_sid);
 ALTER TABLE api_keys ADD FOREIGN KEY service_provider_sid_idxfk (service_provider_sid) REFERENCES service_providers (service_provider_sid);
@@ -477,44 +542,53 @@ ALTER TABLE sbc_addresses ADD FOREIGN KEY service_provider_sid_idxfk_1 (service_
 CREATE INDEX ms_teams_tenant_sid_idx ON ms_teams_tenants (ms_teams_tenant_sid);
 ALTER TABLE ms_teams_tenants ADD FOREIGN KEY service_provider_sid_idxfk_2 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
-ALTER TABLE ms_teams_tenants ADD FOREIGN KEY account_sid_idxfk_6 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE ms_teams_tenants ADD FOREIGN KEY account_sid_idxfk_7 (account_sid) REFERENCES accounts (account_sid);
 
 ALTER TABLE ms_teams_tenants ADD FOREIGN KEY application_sid_idxfk_1 (application_sid) REFERENCES applications (application_sid);
 
 CREATE INDEX tenant_fqdn_idx ON ms_teams_tenants (tenant_fqdn);
+CREATE INDEX service_provider_sid_idx ON service_provider_limits (service_provider_sid);
+ALTER TABLE service_provider_limits ADD FOREIGN KEY service_provider_sid_idxfk_3 (service_provider_sid) REFERENCES service_providers (service_provider_sid) ON DELETE CASCADE;
+
 CREATE INDEX email_idx ON signup_history (email);
 CREATE INDEX smpp_address_sid_idx ON smpp_addresses (smpp_address_sid);
 CREATE INDEX service_provider_sid_idx ON smpp_addresses (service_provider_sid);
-ALTER TABLE smpp_addresses ADD FOREIGN KEY service_provider_sid_idxfk_3 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE smpp_addresses ADD FOREIGN KEY service_provider_sid_idxfk_4 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 CREATE UNIQUE INDEX speech_credentials_idx_1 ON speech_credentials (vendor,account_sid);
 
 CREATE INDEX speech_credential_sid_idx ON speech_credentials (speech_credential_sid);
 CREATE INDEX service_provider_sid_idx ON speech_credentials (service_provider_sid);
-ALTER TABLE speech_credentials ADD FOREIGN KEY service_provider_sid_idxfk_4 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE speech_credentials ADD FOREIGN KEY service_provider_sid_idxfk_5 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 CREATE INDEX account_sid_idx ON speech_credentials (account_sid);
-ALTER TABLE speech_credentials ADD FOREIGN KEY account_sid_idxfk_7 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE speech_credentials ADD FOREIGN KEY account_sid_idxfk_8 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX user_sid_idx ON users (user_sid);
 CREATE INDEX email_idx ON users (email);
 CREATE INDEX phone_idx ON users (phone);
 CREATE INDEX account_sid_idx ON users (account_sid);
-ALTER TABLE users ADD FOREIGN KEY account_sid_idxfk_8 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE users ADD FOREIGN KEY account_sid_idxfk_9 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX service_provider_sid_idx ON users (service_provider_sid);
-ALTER TABLE users ADD FOREIGN KEY service_provider_sid_idxfk_5 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE users ADD FOREIGN KEY service_provider_sid_idxfk_6 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 CREATE INDEX email_activation_code_idx ON users (email_activation_code);
 CREATE INDEX voip_carrier_sid_idx ON voip_carriers (voip_carrier_sid);
 CREATE INDEX account_sid_idx ON voip_carriers (account_sid);
-ALTER TABLE voip_carriers ADD FOREIGN KEY account_sid_idxfk_9 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE voip_carriers ADD FOREIGN KEY account_sid_idxfk_10 (account_sid) REFERENCES accounts (account_sid);
 
 CREATE INDEX service_provider_sid_idx ON voip_carriers (service_provider_sid);
-ALTER TABLE voip_carriers ADD FOREIGN KEY service_provider_sid_idxfk_6 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE voip_carriers ADD FOREIGN KEY service_provider_sid_idxfk_7 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 ALTER TABLE voip_carriers ADD FOREIGN KEY application_sid_idxfk_2 (application_sid) REFERENCES applications (application_sid);
 
+CREATE INDEX user_permissions_sid_idx ON user_permissions (user_permissions_sid);
+CREATE INDEX user_sid_idx ON user_permissions (user_sid);
+ALTER TABLE user_permissions ADD FOREIGN KEY user_sid_idxfk (user_sid) REFERENCES users (user_sid) ON DELETE CASCADE;
+
+ALTER TABLE user_permissions ADD FOREIGN KEY permission_sid_idxfk (permission_sid) REFERENCES permissions (permission_sid);
+
 CREATE INDEX smpp_gateway_sid_idx ON smpp_gateways (smpp_gateway_sid);
 CREATE INDEX voip_carrier_sid_idx ON smpp_gateways (voip_carrier_sid);
 ALTER TABLE smpp_gateways ADD FOREIGN KEY voip_carrier_sid_idxfk (voip_carrier_sid) REFERENCES voip_carriers (voip_carrier_sid);
@@ -524,12 +598,12 @@ CREATE INDEX number_idx ON phone_numbers (number);
 CREATE INDEX voip_carrier_sid_idx ON phone_numbers (voip_carrier_sid);
 ALTER TABLE phone_numbers ADD FOREIGN KEY voip_carrier_sid_idxfk_1 (voip_carrier_sid) REFERENCES voip_carriers (voip_carrier_sid);
 
-ALTER TABLE phone_numbers ADD FOREIGN KEY account_sid_idxfk_10 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE phone_numbers ADD FOREIGN KEY account_sid_idxfk_11 (account_sid) REFERENCES accounts (account_sid);
 
 ALTER TABLE phone_numbers ADD FOREIGN KEY application_sid_idxfk_3 (application_sid) REFERENCES applications (application_sid);
 
 CREATE INDEX service_provider_sid_idx ON phone_numbers (service_provider_sid);
-ALTER TABLE phone_numbers ADD FOREIGN KEY service_provider_sid_idxfk_7 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE phone_numbers ADD FOREIGN KEY service_provider_sid_idxfk_8 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 CREATE INDEX sip_gateway_idx_hostport ON sip_gateways (ipv4,port);
 
@@ -545,10 +619,10 @@ CREATE UNIQUE INDEX applications_idx_name ON applications (account_sid,name);
 
 CREATE INDEX application_sid_idx ON applications (application_sid);
 CREATE INDEX service_provider_sid_idx ON applications (service_provider_sid);
-ALTER TABLE applications ADD FOREIGN KEY service_provider_sid_idxfk_8 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE applications ADD FOREIGN KEY service_provider_sid_idxfk_9 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 CREATE INDEX account_sid_idx ON applications (account_sid);
-ALTER TABLE applications ADD FOREIGN KEY account_sid_idxfk_11 (account_sid) REFERENCES accounts (account_sid);
+ALTER TABLE applications ADD FOREIGN KEY account_sid_idxfk_12 (account_sid) REFERENCES accounts (account_sid);
 
 ALTER TABLE applications ADD FOREIGN KEY call_hook_sid_idxfk (call_hook_sid) REFERENCES webhooks (webhook_sid);
 
@@ -564,7 +638,7 @@ ALTER TABLE service_providers ADD FOREIGN KEY registration_hook_sid_idxfk (regis
 CREATE INDEX account_sid_idx ON accounts (account_sid);
 CREATE INDEX sip_realm_idx ON accounts (sip_realm);
 CREATE INDEX service_provider_sid_idx ON accounts (service_provider_sid);
-ALTER TABLE accounts ADD FOREIGN KEY service_provider_sid_idxfk_9 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
+ALTER TABLE accounts ADD FOREIGN KEY service_provider_sid_idxfk_10 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
 ALTER TABLE accounts ADD FOREIGN KEY registration_hook_sid_idxfk_1 (registration_hook_sid) REFERENCES webhooks (webhook_sid);
 
@@ -572,4 +646,6 @@ ALTER TABLE accounts ADD FOREIGN KEY queue_event_hook_sid_idxfk (queue_event_hoo
 
 ALTER TABLE accounts ADD FOREIGN KEY device_calling_application_sid_idxfk (device_calling_application_sid) REFERENCES applications (application_sid);
 
-SET FOREIGN_KEY_CHECKS=0;
+ALTER TABLE accounts ADD FOREIGN KEY siprec_hook_sid_idxfk (siprec_hook_sid) REFERENCES applications (application_sid);
+
+SET FOREIGN_KEY_CHECKS=1;

test/dial-tests.js

@@ -0,0 +1,214 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const bent = require('bent');
+const getJSON = bent('json')
+const clearModule = require('clear-module');
+const {provisionCallHook} = require('./utils')
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+  
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+test('\'dial-phone\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+    // wait for fs connected to drachtio server.
+    await new Promise(r => setTimeout(r, 1000));
+
+    // GIVEN
+    const from = "dial_success";
+    let verbs = [
+      {
+        "verb": "dial",
+        "callerId": from,
+        "callerName": "test_callerName",
+        "actionHook": "/actionHook",
+        "timeLimit": 5,
+        "target": [
+            {
+                "type": "phone",
+                "number": "15083084809"
+            }
+        ]
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);
+
+    let account_sid = '622f62e4-303a-49f2-bbe0-eb1e1714e37a';
+    let post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
+    post('v1/createCall', {
+      'account_sid':account_sid,
+      "call_hook": {
+        "url": "http://127.0.0.1:3100/",
+        "method": "POST",
+      },
+      "from": from,
+      "callerName": "Tom",
+      "to": {
+        "type": "phone",
+        "number": "15583084808"
+    }});
+
+    await p;
+
+    obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.from === from,
+      'dial: succeeds actionHook');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+
+test('\'dial-sip\'', async(t) => {
+    clearModule.all();
+    const {srf, disconnect} = require('../app');
+    try {
+      await connect(srf);
+      // wait for fs connected to drachtio server.
+      await new Promise(r => setTimeout(r, 1000));
+      // GIVEN
+      const from = "dial_sip";
+      let verbs = [
+        {
+          "verb": "dial",
+          "callerId": from,
+          "actionHook": "/actionHook",
+          "dtmfCapture":["*2", "*3"],
+          "target": [
+              {
+                  "type": "sip",
+                  "sipUri": "sip:15083084809@jambonz.com"
+              }
+          ]
+        }
+      ];
+  
+      provisionCallHook(from, verbs);
+  
+      // THEN
+      const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);
+  
+      let account_sid = '622f62e4-303a-49f2-bbe0-eb1e1714e37a';
+  
+      let post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
+      post('v1/createCall', {
+        'account_sid':account_sid,
+        "call_hook": {
+          "url": "http://127.0.0.1:3100/",
+          "method": "POST",
+        },
+        "from": from,
+        "to": {
+          "type": "phone",
+          "number": "15583084808"
+      }});
+  
+      await new Promise(r => setTimeout(r, 2000));
+  
+      let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}`);
+      const callSid = obj.body.call_sid;
+  
+      post = bent('http://127.0.0.1:3000/', 'POST', 202);
+      await post(`v1/updateCall/${callSid}`, {
+          "call_status": "completed"
+      });
+  
+      await p;
+  
+      obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+      t.ok(obj.body.from === from,
+        'dial: succeeds actionHook');
+  
+      disconnect();
+    } catch (err) {
+      console.log(`error received: ${err}`);
+      disconnect();
+      t.error(err);
+    }
+});
+
+test('\'dial-user\'', async(t) => {
+    clearModule.all();
+    const {srf, disconnect} = require('../app');
+    try {
+      await connect(srf);
+      // wait for fs connected to drachtio server.
+      await new Promise(r => setTimeout(r, 1000));
+      // GIVEN
+      const from = "dial_user";
+      let verbs = [
+        {
+          "verb": "dial",
+          "callerId": from,
+          "actionHook": "/actionHook",
+          "target": [
+              {
+                  "type": "user",
+                  "name": "user110@jambonz.com"
+              }
+          ]
+        }
+      ];
+  
+      provisionCallHook(from, verbs);
+  
+      // THEN
+      const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);
+  
+      let account_sid = '622f62e4-303a-49f2-bbe0-eb1e1714e37a';
+  
+      let post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
+      post('v1/createCall', {
+        'account_sid':account_sid,
+        "call_hook": {
+          "url": "http://127.0.0.1:3100/",
+          "method": "POST",
+        },
+        "from": from,
+        "to": {
+          "type": "phone",
+          "number": "15583084808"
+      }});
+  
+      await new Promise(r => setTimeout(r, 2000));
+  
+      let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}`);
+      const callSid = obj.body.call_sid;
+  
+      post = bent('http://127.0.0.1:3000/', 'POST', 202);
+      await post(`v1/updateCall/${callSid}`, {
+          "call_status": "completed"
+      });
+  
+      await p;
+  
+      obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+      t.ok(obj.body.from === from,
+        'dial: succeeds actionHook');
+  
+      disconnect();
+    } catch (err) {
+      console.log(`error received: ${err}`);
+      disconnect();
+      t.error(err);
+    }
+});

test/docker-compose-testbed.yaml

@@ -44,7 +44,7 @@ services:
   drachtio:
     image: drachtio/drachtio-server:latest
     restart: always
-    command: drachtio --contact "sip:*;transport=udp,tcp" --address 0.0.0.0 --port 9022
+    command: drachtio --contact "sip:*;transport=udp" --mtu 4096 --address 0.0.0.0 --port 9022
     ports:
       - "9060:9022/tcp"
     networks:
@@ -57,7 +57,7 @@ services:
         condition: service_healthy
 
   freeswitch:
-    image: drachtio/drachtio-freeswitch-mrf:v1.10.1-full
+    image: drachtio/drachtio-freeswitch-mrf:0.4.18
     restart: always
     command: freeswitch --rtp-range-start 20000 --rtp-range-end 20100
     environment:
@@ -68,7 +68,7 @@ services:
       - /tmp:/tmp
       - ./credentials:/opt/credentials
     healthcheck:
-      test: ['CMD', 'fs_cli' ,'-x', '"sofia status"']
+      test: ['CMD', 'fs_cli' ,'-p', 'JambonzR0ck$$', '-x', '"sofia status"']
       timeout: 5s
       retries: 15
     networks:

test/gather-tests.js

@@ -4,6 +4,15 @@ const bent = require('bent');
 const getJSON = bent('json')
 const clearModule = require('clear-module');
 const {provisionCallHook} = require('./utils')
+const {
+  GCP_JSON_KEY,
+  AWS_ACCESS_KEY_ID,
+  AWS_SECRET_ACCESS_KEY,
+  SONIOX_API_KEY,
+  DEEPGRAM_API_KEY,
+  MICROSOFT_REGION,
+  MICROSOFT_API_KEY,
+} = require('../lib/config');
 
 process.on('unhandledRejection', (reason, p) => {
   console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
@@ -17,7 +26,11 @@ function connect(connectable) {
   });
 }
 
-test('\'gather\' and \'transcribe\' tests', async(t) => {
+test('\'gather\' test - google', async(t) => {
+  if (!GCP_JSON_KEY) {
+    t.pass('skipping google tests');
+    return t.end();
+  }
   clearModule.all();
   const {srf, disconnect} = require('../app');
 
@@ -41,8 +54,257 @@ test('\'gather\' and \'transcribe\' tests', async(t) => {
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
-    t.ok(obj.body.speech.alternatives[0].transcript = 'I\'d like to speak to customer support',
-      'gather: succeeds when using account credentials');
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'gather: succeeds when using google credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'gather\' test - default (google)', async(t) => {
+  if (!GCP_JSON_KEY) {
+    t.pass('skipping google tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase() === 'i\'d like to speak to customer support',
+      'gather: succeeds when using default (google) credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'config\' test - reset to app defaults', async(t) => {
+  if (!GCP_JSON_KEY) {
+    t.pass('skipping config tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "config",
+        "recognizer": {
+          "vendor": "google",
+          "language": "fr-FR"
+        },
+      },
+      {
+        "verb": "config",
+        "reset": ['recognizer'],
+      },
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase() === 'i\'d like to speak to customer support',
+      'config: resets recognizer to app defaults');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'gather\' test - microsoft', async(t) => {
+  if (!MICROSOFT_REGION || !MICROSOFT_API_KEY) {
+    t.pass('skipping microsoft tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "recognizer": {
+          "vendor": "microsoft",
+          "hints": ["customer support", "sales", "human resources", "HR"]
+        },
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'gather: succeeds when using  microsoft credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'gather\' test - aws', async(t) => {
+  if (!AWS_ACCESS_KEY_ID || !AWS_SECRET_ACCESS_KEY) {
+    t.pass('skipping aws tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "recognizer": {
+          "vendor": "aws",
+          "hints": ["customer support", "sales", "human resources", "HR"]
+        },
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'gather: succeeds when using aws credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'gather\' test - deepgram', async(t) => {
+  if (!DEEPGRAM_API_KEY ) {
+    t.pass('skipping deepgram tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "recognizer": {
+          "vendor": "deepgram",
+          "hints": ["customer support", "sales", "human resources", "HR"],
+          "deepgramOptions": {
+            "apiKey": DEEPGRAM_API_KEY
+          }
+        },
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().includes('like to speak to customer support'),
+      'gather: succeeds when using deepgram credentials');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'gather\' test - soniox', async(t) => {
+  if (!SONIOX_API_KEY ) {
+    t.pass('skipping soniox tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "gather",
+        "input": ["speech"],
+        "recognizer": {
+          "vendor": "deepgram",
+          "hints": ["customer support", "sales", "human resources", "HR"],
+          "deepgramOptions": {
+            "apiKey": SONIOX_API_KEY
+          }
+        },
+        "timeout": 10,
+        "actionHook": "/actionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'gather: succeeds when using soniox credentials');
 
     disconnect();
   } catch (err) {

test/index.js

@@ -1,12 +1,18 @@
+require('./ws-requestor-unit-test');
 require('./unit-tests');
 require('./docker_start');
 require('./create-test-db');
 require('./account-validation-tests');
+require('./dial-tests');
 require('./webhooks-tests');
 require('./say-tests');
 require('./gather-tests');
+require('./transcribe-tests');
 require('./sip-request-tests');
 require('./create-call-test');
 require('./play-tests');
+require('./sip-refer-tests');
+require('./listen-tests');
+require('./config-test');
 require('./remove-test-db');
-require('./docker_stop');
+require('./docker_stop');

test/listen-tests.js

@@ -0,0 +1,149 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const bent = require('bent');
+const getJSON = bent('json')
+const clearModule = require('clear-module');
+const {provisionCallHook} = require('./utils')
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+  
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+test('\'listen-success\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const from = "listen_success";
+    let verbs = [
+      {
+        "verb": "listen",
+        "url": `ws://172.38.0.60:3000/${from}`,
+        "mixType" : "mono",
+        "actionHook": "/actionHook",
+        "playBeep": true,
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/ws_packet_count/${from}`);
+    t.ok(38000 <= obj.count, 'listen: success incoming call audio');
+
+    obj = await getJSON(`http://127.0.0.1:3100/ws_metadata/${from}`);
+    t.ok(obj.metadata.from === from && obj.metadata.sampleRate === 8000, 'listen: success metadata');
+
+    obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.from === from,
+      'listen: succeeds actionHook');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'listen-maxLength\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+
+    // GIVEN
+    let from = "listen_timeout";
+    let verbs = [
+      {
+        "verb": "listen",
+        "url": `ws://172.38.0.60:3000/${from}`,
+        "mixType" : "mixed",
+        "timeout": 2,
+        "maxLength": 2
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/ws_packet_count/${from}`);
+    t.ok(30000 <= obj.count, 'listen: success maxLength incoming call audio');
+
+    obj = await getJSON(`http://127.0.0.1:3100/ws_metadata/${from}`);
+    t.ok(obj.metadata.from === from && obj.metadata.sampleRate === 8000, 'listen: success maxLength metadata');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'listen-pause-resume\'', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+
+    // GIVEN
+    let from = "listen_timeout";
+    let verbs = [
+      {
+        "verb": "listen",
+        "url": `ws://172.38.0.60:3000/${from}`,
+        "mixType" : "mixed"
+      }
+    ];
+
+    provisionCallHook(from, verbs);
+
+    // THEN
+    const p = sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    await new Promise(r => setTimeout(r, 2000));
+
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}`);
+    const callSid = obj.body.call_sid;
+
+    // GIVEN
+    // Pause listen
+    let post = bent('http://127.0.0.1:3000/', 'POST', 202);
+    await post(`v1/updateCall/${callSid}`, {
+        "listen_status": "pause"
+    });
+
+    await new Promise(r => setTimeout(r, 2000));
+
+    // Resume listen
+    post = bent('http://127.0.0.1:3000/', 'POST', 202);
+    await post(`v1/updateCall/${callSid}`, {
+        "listen_status": "resume"
+    });
+
+    // turn off the call
+    post = bent('http://127.0.0.1:3000/', 'POST', 202);
+    await post(`v1/updateCall/${callSid}`, {
+        "call_status": "completed"
+    });
+
+    await p;
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/play-tests.js

@@ -184,11 +184,67 @@ test('\'play\' tests with seekOffset and actionHook', async(t) => {
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
     t.pass('play: succeeds');
-    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_customHook`)
-    t.ok(obj.body.reason === "playCompleted", "play: actionHook success received")
-    t.ok(obj.body.playback_seconds === "2", "playback_seconds: actionHook success received")
-    t.ok(obj.body.playback_milliseconds === "2048", "playback_milliseconds: actionHook success received")
-    t.ok(obj.body.playback_last_offset_pos === "16000", "playback_last_offset_pos: actionHook success received")
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_customHook`);
+    const seconds = parseInt(obj.body.playback_seconds);
+    const milliseconds = parseInt(obj.body.playback_milliseconds);
+    const lastOffsetPos = parseInt(obj.body.playback_last_offset_pos);
+    //console.log({obj}, 'lastRequest');
+    t.ok(obj.body.reason === "playCompleted", "play: actionHook success received");
+    t.ok(seconds === 2, "playback_seconds: actionHook success received");
+    t.ok(milliseconds === 2048, "playback_milliseconds: actionHook success received");
+    t.ok(lastOffsetPos > 15500 && lastOffsetPos < 16500, "playback_last_offset_pos: actionHook success received")
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'play\' tests with earlymedia', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const verbs = [
+      {
+        verb: 'play',
+        url: 'silence_stream://5000',
+        earlyMedia: true
+      }
+    ];
+
+    const from = 'play_early_media';
+    provisionCallHook(from, verbs)
+
+    // THEN
+    await sippUac('uac-invite-expect-183-cancel.xml', '172.38.0.10', from);
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_callStatus`);
+    t.ok(obj.body.sip_status === 487, "play: actionHook success received");
+    t.ok(obj.body.sip_reason === 'Request Terminated', "play: actionHook success received");
+    t.ok(obj.body.call_termination_by === 'caller', "play: actionHook success received");
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'play\' tests with initial app_json', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    const from = 'play_initial_app_json';
+
+    // THEN
+    await sippUac('uac-success-received-bye.xml', '172.38.0.10', from, "16174000007");
+    t.pass('application can use app_json for initial instructions');
     disconnect();
   } catch (err) {
     console.log(`error received: ${err}`);

test/remove-test-db.js

@@ -5,7 +5,6 @@ test('dropping jambones_test database', (t) => {
   exec(`mysql -h 127.0.0.1 -u root --protocol=tcp --port=3360 < ${__dirname}/db/remove_test_db.sql`, (err, stdout, stderr) => {
     if (err) return t.end(err);
     t.pass('database successfully dropped');
-    fs.unlinkSync(`${__dirname}/credentials/gcp.json`);
     t.end();
   });
 });

test/say-tests.js

@@ -43,3 +43,84 @@ test('\'say\' tests', async(t) => {
     t.error(err);
   }
 });
+
+test('\'config\' reset synthesizer tests', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const verbs = [
+      {
+        "verb": "config",
+        "synthesizer": {
+          "vendor": "microsft",
+          "voice": "foobar"
+        },
+      },
+      {
+        "verb": "config",
+        "reset": 'synthesizer',
+      },
+      {
+        verb: 'say',
+        text: 'hello'
+      }
+    ];
+
+    const from = 'say_test_success';
+    provisionCallHook(from, verbs)
+
+    // THEN
+    await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
+    t.pass('say: succeeds when using using account credentials');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+const {MICROSOFT_CUSTOM_API_KEY, MICROSOFT_DEPLOYMENT_ID, MICROSOFT_CUSTOM_REGION, MICROSOFT_CUSTOM_VOICE} = process.env;
+if (MICROSOFT_CUSTOM_API_KEY && MICROSOFT_DEPLOYMENT_ID && MICROSOFT_CUSTOM_REGION && MICROSOFT_CUSTOM_VOICE) {
+  test('\'say\' tests - microsoft custom voice', async(t) => {
+    clearModule.all();
+    const {srf, disconnect} = require('../app');
+
+    try {
+      await connect(srf);
+
+      // GIVEN
+      const verbs = [
+        {
+          verb: 'say',
+          text: 'hello',
+          synthesizer: {
+            vendor: 'microsoft',
+            voice: MICROSOFT_CUSTOM_VOICE,
+            options: {
+              deploymentId: MICROSOFT_DEPLOYMENT_ID,
+              apiKey: MICROSOFT_CUSTOM_API_KEY,
+              region: MICROSOFT_CUSTOM_REGION,
+            }
+          }
+        }
+      ];
+
+      const from = 'say_test_success';
+      provisionCallHook(from, verbs)
+
+      // THEN
+      await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
+      t.pass('say: succeeds when using microsoft custom voice');
+      disconnect();
+    } catch (err) {
+      console.log(`error received: ${err}`);
+      disconnect();
+      t.error(err);
+    }
+  });
+}

test/scenarios/uac-gather-account-creds-success-send-bye.xml

@@ -0,0 +1,99 @@
+<?xml version="1.0" encoding="ISO-8859-1" ?>
+<!DOCTYPE scenario SYSTEM "sipp.dtd">
+
+
+<scenario name="Basic Sipstone UAC">
+  <!-- In client mode (sipp placing calls), the Call-ID MUST be         -->
+  <!-- generated by sipp. To do so, use [call_id] keyword.                -->
+  <send retrans="500">
+    <![CDATA[
+
+      INVITE sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: <sip:[to]@[remote_ip]:[remote_port]>
+      Call-ID: [call_id]
+      CSeq: 1 INVITE
+      Contact: sip:[from]@[local_ip]:[local_port]
+      Max-Forwards: 70
+      X-Account-Sid: bb845d4b-83a9-4cde-a6e9-50f3743bab3f
+      Subject: uac-gather-account-creds-success
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <recv response="100"
+        optional="true">
+  </recv>
+
+  <recv response="180" optional="true">
+  </recv>
+
+  <recv response="183" optional="true">
+  </recv>
+
+  <!-- By adding rrs="true" (Record Route Sets), the route sets         -->
+  <!-- are saved and used for following messages sent. Useful to test   -->
+  <!-- against stateful SIP proxies/B2BUAs.                             -->
+  <recv response="200" rtd="true">
+  </recv>
+
+  <!-- Packet lost can be simulated in any send/recv message by         -->
+  <!-- by adding the 'lost = "10"'. Value can be [1-100] percent.       -->
+  <send>
+    <![CDATA[
+
+      ACK sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: [to] <sip:[to]@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 1 ACK
+      Contact: sip:[from]@[local_ip]:[local_port]
+      Max-Forwards: 70
+      Subject: uac-gather-account-creds-success
+      Content-Length: 0
+
+    ]]>
+  </send>
+
+  <nop>
+    <action>
+	    <exec rtp_stream="/tmp/scenarios/wav/speak-to-customer-support.wav,1,0"/>
+    </action>
+  </nop>
+
+  <!-- Pause briefly      -->
+  <pause milliseconds="3000"/>
+
+  <!-- The 'crlf' option inserts a blank line in the statistics report. -->
+  <send retrans="500">
+    <![CDATA[
+
+      BYE sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: [to] <sip:[to]@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 3 BYE
+      Contact: sip:[from]@[local_ip]:[local_port]
+      Max-Forwards: 70
+
+    ]]>
+  </send>
+
+  <recv response="200" crlf="true">
+  </recv>
+
+</scenario>
+

test/scenarios/uac-invite-expect-183-cancel.xml

@@ -0,0 +1,86 @@
+<?xml version="1.0" encoding="ISO-8859-1" ?>
+<!DOCTYPE scenario SYSTEM "sipp.dtd">
+
+
+<scenario name="Basic Sipstone UAC">
+    <!-- In client mode (sipp placing calls), the Call-ID MUST be         -->
+    <!-- generated by sipp. To do so, use [call_id] keyword.                -->
+    <send retrans="500">
+        <![CDATA[
+
+      INVITE sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: <sip:[to]@[remote_ip]:[remote_port]>
+      Call-ID: [call_id]
+      CSeq: 1 INVITE
+      Contact: sip:[from]@[local_ip]:[local_port]
+      Max-Forwards: 70
+      X-Account-Sid: bb845d4b-83a9-4cde-a6e9-50f3743bab3f
+      Subject: uac-say
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+    </send>
+
+    <recv response="100"
+          optional="true">
+    </recv>
+
+    <recv response="180" optional="true">
+    </recv>
+
+    <recv response="183" rtd="true">
+    <action>
+      <ereg regexp=";branch=[^;]*" search_in="hdr" header="Via" check_it="false" assign_to="1"/>
+    </action>
+    </recv>
+
+    <send>
+      <![CDATA[
+        CANCEL sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+        Via: SIP/2.0/[transport] [local_ip]:[local_port][$1]
+        From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+        To: [to] <sip:[to]@[remote_ip]:[remote_port]>
+        Call-ID: [call_id]
+        CSeq: [cseq] CANCEL
+        Contact: sip:[from]@[local_ip]:[local_port]
+        Max-Forwards: 70
+      ]]>
+    </send>
+
+    <recv response="200" rtd="true">
+    </recv>
+
+    <recv response="487" rtd="true">
+    </recv>
+
+    <!-- Packet lost can be simulated in any send/recv message by         -->
+    <!-- by adding the 'lost = "10"'. Value can be [1-100] percent.       -->
+    <send>
+        <![CDATA[
+
+      ACK sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port][$1]
+      From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: [to] <sip:[to]@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 1 ACK
+      Contact: sip:[from]@[local_ip]:[local_port]
+      Max-Forwards: 70
+      Subject: uac-say
+      Content-Length: 0
+
+    ]]>
+    </send>
+
+</scenario>

test/scenarios/uac-refer-no-notify.xml

@@ -0,0 +1,95 @@
+<?xml version="1.0" encoding="ISO-8859-1" ?>
+<!DOCTYPE scenario SYSTEM "sipp.dtd">
+
+<scenario name="Basic Sipstone UAC">
+  <!-- In client mode (sipp placing calls), the Call-ID MUST be         -->
+  <!-- generated by sipp. To do so, use [call_id] keyword.                -->
+  <send retrans="500">
+    <![CDATA[
+
+    INVITE sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+    Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+    From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+    To: <sip:[to]@[remote_ip]:[remote_port]>
+    Call-ID: [call_id]
+    CSeq: 1 INVITE
+    Contact: sip:[from]@[local_ip]:[local_port]
+    Max-Forwards: 70
+    X-Account-Sid: bb845d4b-83a9-4cde-a6e9-50f3743bab3f
+    Subject: uac-refer-no-notify.xml
+    Content-Type: application/sdp
+    Content-Length: [len]
+
+    v=0
+    o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+    s=-
+    c=IN IP[media_ip_type] [media_ip]
+    t=0 0
+    m=audio [media_port] RTP/AVP 0
+    a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <recv response="100"
+        optional="true">
+  </recv>
+
+  <recv response="180" optional="true">
+  </recv>
+
+  <recv response="183" optional="true">
+  </recv>
+
+  <!-- By adding rrs="true" (Record Route Sets), the route sets         -->
+  <!-- are saved and used for following messages sent. Useful to test   -->
+  <!-- against stateful SIP proxies/B2BUAs.                             -->
+  <recv response="200" rtd="true">
+  </recv>
+
+  <!-- Packet lost can be simulated in any send/recv message by         -->
+  <!-- by adding the 'lost = "10"'. Value can be [1-100] percent.       -->
+  <send>
+    <![CDATA[
+
+      ACK sip:[service]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: sipp <sip:sipp@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: [service] <sip:[service]@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 1 ACK
+      Max-Forwards: 70
+      Subject: REFER test with no NOT
+      Content-Length: 0
+
+    ]]>
+  </send>
+
+  <!-- receive re-invite -->
+  <recv request="REFER" crlf="true"/>
+
+  <send>
+    <![CDATA[
+
+      SIP/2.0 202 Accepted
+      [last_Via:]
+      [last_From:]
+      [last_To:]
+      [last_Call-ID:]
+      [last_CSeq:]
+      Contact: sip:sipp@[local_ip]:[local_port]
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+</scenario>

test/scenarios/uac-refer-with-notify.xml

@@ -0,0 +1,115 @@
+<?xml version="1.0" encoding="ISO-8859-1" ?>
+<!DOCTYPE scenario SYSTEM "sipp.dtd">
+
+<scenario name="Basic Sipstone UAC">
+  <!-- In client mode (sipp placing calls), the Call-ID MUST be         -->
+  <!-- generated by sipp. To do so, use [call_id] keyword.                -->
+  <send retrans="500">
+    <![CDATA[
+
+    INVITE sip:[to]@[remote_ip]:[remote_port] SIP/2.0
+    Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+    From: [from] <sip:[from]@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+    To: <sip:16174000000@[remote_ip]:[remote_port]>
+    Call-ID: [call_id]
+    CSeq: 1 INVITE
+    Contact: sip:[from]@[local_ip]:[local_port]
+    Max-Forwards: 70
+    X-Account-Sid: bb845d4b-83a9-4cde-a6e9-50f3743bab3f
+    Subject: uac-refer-with-notify.xml
+    Content-Type: application/sdp
+    Content-Length: [len]
+
+    v=0
+    o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+    s=-
+    c=IN IP[media_ip_type] [media_ip]
+    t=0 0
+    m=audio [media_port] RTP/AVP 0
+    a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <recv response="100"
+        optional="true">
+  </recv>
+
+  <recv response="180" optional="true">
+  </recv>
+
+  <recv response="183" optional="true">
+  </recv>
+
+  <!-- By adding rrs="true" (Record Route Sets), the route sets         -->
+  <!-- are saved and used for following messages sent. Useful to test   -->
+  <!-- against stateful SIP proxies/B2BUAs.                             -->
+  <recv response="200" rtd="true">
+  </recv>
+
+  <!-- Packet lost can be simulated in any send/recv message by         -->
+  <!-- by adding the 'lost = "10"'. Value can be [1-100] percent.       -->
+  <send>
+    <![CDATA[
+
+      ACK sip:[service]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: sipp <sip:sipp@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: <sip:16174000000@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 1 ACK
+      Max-Forwards: 70
+      Subject: uac-refer-with-notify.xml
+      Content-Length: 0
+
+    ]]>
+  </send>
+
+  <!-- receive re-invite -->
+  <recv request="REFER" crlf="true"/>
+
+  <send>
+    <![CDATA[
+
+      SIP/2.0 202 Accepted
+      [last_Via:]
+      [last_From:]
+      [last_To:]
+      [last_Call-ID:]
+      [last_CSeq:]
+      Contact: sip:sipp@[local_ip]:[local_port]
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <send retrans="500">
+    <![CDATA[
+
+      NOTIFY sip:[service]@[remote_ip]:[remote_port] SIP/2.0
+      Via: SIP/2.0/[transport] [local_ip]:[local_port];branch=[branch]
+      From: sipp <sip:sipp@[local_ip]:[local_port]>;tag=[pid]SIPpTag00[call_number]
+      To: <sip:16174000000@[remote_ip]:[remote_port]>[peer_tag_param]
+      Call-ID: [call_id]
+      CSeq: 2 NOTIFY
+      Contact: sip:sipp@[local_ip]:[local_port]
+      Max-Forwards: 70
+      Subject: uac-refer-with-notify.xml
+      Content-Type: message/sipfrag;version=2.0
+      Content-Length: 16
+      
+      SIP/2.0 200 OK
+    ]]>
+  </send>
+  <recv response="200"</recv>
+      
+</scenario>

test/scenarios/uas-dial.xml

@@ -0,0 +1,164 @@
+<?xml version="1.0" encoding="ISO-8859-1" ?>
+<!DOCTYPE scenario SYSTEM "sipp.dtd">
+
+<!-- This program is free software; you can redistribute it and/or      -->
+<!-- modify it under the terms of the GNU General Public License as     -->
+<!-- published by the Free Software Foundation; either version 2 of the -->
+<!-- License, or (at your option) any later version.                    -->
+<!--                                                                    -->
+<!-- This program is distributed in the hope that it will be useful,    -->
+<!-- but WITHOUT ANY WARRANTY; without even the implied warranty of     -->
+<!-- MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the      -->
+<!-- GNU General Public License for more details.                       -->
+<!--                                                                    -->
+<!-- You should have received a copy of the GNU General Public License  -->
+<!-- along with this program; if not, write to the                      -->
+<!-- Free Software Foundation, Inc.,                                    -->
+<!-- 59 Temple Place, Suite 330, Boston, MA  02111-1307 USA             -->
+<!--                                                                    -->
+<!--                 Sipp default 'uas' scenario.                       -->
+<!--                                                                    -->
+
+<scenario name="Basic UAS responder">
+  <!-- By adding rrs="true" (Record Route Sets), the route sets         -->
+  <!-- are saved and used for following messages sent. Useful to test   -->
+  <!-- against stateful SIP proxies/B2BUAs.                             -->
+  <recv request="INVITE" crlf="true">
+    <action>
+      <ereg regexp=".*" search_in="hdr" header="Subject:" assign_to="1" />
+    </action>
+  </recv>
+
+  <!-- The '[last_*]' keyword is replaced automatically by the          -->
+  <!-- specified header if it was present in the last message received  -->
+  <!-- (except if it was a retransmission). If the header was not       -->
+  <!-- present or if no message has been received, the '[last_*]'       -->
+  <!-- keyword is discarded, and all bytes until the end of the line    -->
+  <!-- are also discarded.                                              -->
+  <!--                                                                  -->
+  <!-- If the specified header was present several times in the         -->
+  <!-- message, all occurrences are concatenated (CRLF separated)       -->
+  <!-- to be used in place of the '[last_*]' keyword.                   -->
+
+  <send>
+    <![CDATA[
+
+      SIP/2.0 180 Ringing
+      [last_Via:]
+      [last_From:]
+      [last_To:];tag=[pid]SIPpTag01[call_number]
+      [last_Call-ID:]
+      [last_CSeq:]
+      [last_Record-Route:]
+      Subject:[$1]
+      Content-Length: 0
+
+    ]]>
+  </send>
+
+  <send>
+    <![CDATA[
+
+      SIP/2.0 200 OK
+      [last_Via:]
+      [last_From:]
+      [last_To:];tag=[pid]SIPpTag01[call_number]
+      [last_Call-ID:]
+      [last_CSeq:]
+      [last_Record-Route:]
+      Subject:[$1]
+      Contact: <sip:[local_ip]:[local_port];transport=[transport]>
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <recv request="ACK"
+        rtd="true"
+        crlf="true">
+  </recv>
+
+  <recv request="INFO" optional="true" next="1">
+  </recv>
+
+  <recv request="INVITE" crlf="true">
+  </recv>
+
+  <send>
+    <![CDATA[
+
+      SIP/2.0 200 OK
+      [last_Via:]
+      [last_From:]
+      [last_To:];tag=[pid]SIPpTag01[call_number]
+      [last_Call-ID:]
+      [last_CSeq:]
+      [last_Record-Route:]
+      Subject:[$1]
+      Contact: <sip:[local_ip]:[local_port];transport=[transport]>
+      Content-Type: application/sdp
+      Content-Length: [len]
+
+      v=0
+      o=user1 53655765 2353687637 IN IP[local_ip_type] [local_ip]
+      s=-
+      c=IN IP[media_ip_type] [media_ip]
+      t=0 0
+      m=audio [media_port] RTP/AVP 0
+      a=rtpmap:0 PCMU/8000
+
+    ]]>
+  </send>
+
+  <recv request="ACK"
+        rtd="true"
+        crlf="true">
+  </recv>
+
+  <recv request="BYE">
+  </recv>
+
+  <send next="2">
+    <![CDATA[
+
+      SIP/2.0 200 OK
+      [last_Via:]
+      [last_From:]
+      [last_To:]
+      [last_Call-ID:]
+      [last_CSeq:]
+      Contact: <sip:[local_ip]:[local_port];transport=[transport]>
+      Content-Length: 0
+
+    ]]>
+  </send>
+
+  <label id="1"/>
+  <send>
+  <![CDATA[
+
+    SIP/2.0 200 OK
+    [last_Via:]
+    [last_From:]
+    [last_To:]
+    [last_Call-ID:]
+    [last_CSeq:]
+    Contact: <sip:[local_ip]:[local_port];transport=[transport]>
+    Content-Length: 0
+
+  ]]>
+</send>
+
+<label id="2"/>
+
+</scenario>
+

test/sip-refer-tests.js

@@ -0,0 +1,100 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const clearModule = require('clear-module');
+const {provisionCallHook, provisionCustomHook, provisionActionHook} = require('./utils')
+const bent = require('bent');
+const getJSON = bent('json')
+
+const sleepFor = async(ms) => new Promise(resolve => setTimeout(resolve, ms));
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+test('\'refer\' tests w/202 and NOTIFY', {timeout: 25000}, async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const verbs = [
+      {
+        verb: 'say',
+        text: 'silence_stream://100'
+      },
+      {
+        verb: 'sip:refer',
+        referTo: '123456',
+        actionHook: '/actionHook'
+      }
+    ];
+    const noVerbs = [];
+
+    const from = 'refer_with_notify';
+    provisionCallHook(from, verbs);
+    provisionActionHook(from, noVerbs)
+
+    // THEN
+    await sippUac('uac-refer-with-notify.xml', '172.38.0.10', from);
+    t.pass('refer: successfully received 202 Accepted');
+    await sleepFor(1000);
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.final_referred_call_status === 200, 'refer: successfully received NOTIFY with 200 OK');
+    //console.log(`obj: ${JSON.stringify(obj)}`);
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'refer\' tests w/202 but no NOTIFY', {timeout: 25000}, async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+    // GIVEN
+    const verbs = [
+      {
+        verb: 'say',
+        text: 'silence_stream://100'
+      },
+      {
+        verb: 'sip:refer',
+        referTo: '123456',
+        actionHook: '/actionHook'
+      }
+    ];
+    const noVerbs = [];
+
+    const from = 'refer_no_notify';
+    provisionCallHook(from, verbs);
+    provisionActionHook(from, noVerbs)
+
+    // THEN
+    await sippUac('uac-refer-no-notify.xml', '172.38.0.10', from);
+    t.pass('refer: successfully received 202 Accepted w/o NOTIFY');
+    await sleepFor(17000);
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    console.log(`obj: ${JSON.stringify(obj)}`);
+    t.ok(obj.body.refer_status === 202, 'refer: successfully timed out and reported 202');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/sip-tests.js

@@ -53,6 +53,13 @@ test('incoming call tests', (t) => {
     .then(() => {
       return t.pass('handles in-dialog requests');
     })
+    .then(() => {
+      return sippUac('uac-refer-no-notify.xml', '172.38.0.30');
+    })
+    .then(() => {
+      return t.pass('handles sip:refer where we get 202 but no NOTIFY');
+    })
+
     .then(() => {
       srf.disconnect();
       t.end();

test/sipp.js

@@ -24,13 +24,13 @@ obj.output = () => {
   return output;
 };
 
-obj.sippUac = (file, bindAddress, from='sipp', to='16174000000') => {
+obj.sippUac = (file, bindAddress, from='sipp', to='16174000000', loop=1) => {
   const cmd = 'docker';
   const args = [
     'run', '-t', '--rm', '--net', `${network}`,
     '-v', `${__dirname}/scenarios:/tmp/scenarios`,
     'drachtio/sipp', 'sipp', '-sf', `/tmp/scenarios/${file}`,
-    '-m', '1',
+    '-m', loop,
     '-sleep', '250ms',
     '-nostdin',
     '-cid_str', `%u-%p@%s-${idx++}`,
@@ -41,7 +41,7 @@ obj.sippUac = (file, bindAddress, from='sipp', to='16174000000') => {
 
   if (bindAddress) args.splice(5, 0, '--ip', bindAddress);
 
-  console.log(args.join(' '));
+  //console.log(args.join(' '));
   clearOutput();
 
   return new Promise((resolve, reject) => {

test/transcribe-tests.js

@@ -0,0 +1,219 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const bent = require('bent');
+const getJSON = bent('json')
+const clearModule = require('clear-module');
+const {provisionCallHook} = require('./utils')
+const {
+  GCP_JSON_KEY,
+  AWS_ACCESS_KEY_ID,  
+  AWS_SECRET_ACCESS_KEY,
+  MICROSOFT_REGION,
+  MICROSOFT_API_KEY,
+  SONIOX_API_KEY,
+  DEEPGRAM_API_KEY,
+} = require('../lib/config');
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+test('\'transcribe\' test - google', async(t) => {
+  if (!GCP_JSON_KEY) {
+    t.pass('skipping google tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "google",
+          "hints": ["customer support", "sales", "human resources", "HR"]
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'transcribe: succeeds when using google credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'transcribe\' test - microsoft', async(t) => {
+  if (!MICROSOFT_REGION || !MICROSOFT_API_KEY) {
+    t.pass('skipping microsoft tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "microsoft",
+          "hints": ["customer support", "sales", "human resources", "HR"]
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'transcribe: succeeds when using  microsoft credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'transcribe\' test - aws', async(t) => {
+  if (!AWS_ACCESS_KEY_ID || !AWS_SECRET_ACCESS_KEY) {
+    t.pass('skipping aws tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "aws",
+          "hints": ["customer support", "sales", "human resources", "HR"]
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'transcribe: succeeds when using aws credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'transcribe\' test - deepgram', async(t) => {
+  if (!DEEPGRAM_API_KEY ) {
+    t.pass('skipping deepgram tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "deepgram",
+          "hints": ["customer support", "sales", "human resources", "HR"],
+          "deepgramOptions": {
+            "apiKey": DEEPGRAM_API_KEY
+          }
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().includes('like to speak to customer support'),
+      'transcribe: succeeds when using deepgram credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'transcribe\' test - soniox', async(t) => {
+  if (!SONIOX_API_KEY ) {
+    t.pass('skipping soniox tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "soniox",
+          "hints": ["customer support", "sales", "human resources", "HR"],
+          "deepgramOptions": {
+            "apiKey": SONIOX_API_KEY
+          }
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    //console.log(JSON.stringify(obj));
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'transcribe: succeeds when using soniox credentials');
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/unit-tests.js

@@ -44,10 +44,25 @@ test('unit tests', (t) => {
 
   task = makeTask(logger, require('./data/good/say-text-array'));
   t.ok(task.name === 'say', 'parsed say with multiple segments');
+  
+  task = makeTask(logger, require('./data/good/say-ssml'));
+  // the ssml is more than 1000 chars, 
+  // expecting first chunk is length > 100, stop at ? instead of first .
+  // 2nd chunk is long text < 1000 char, stop at .
+  // 3rd chunk is the rest.
+  t.ok(task.text.length === 3 &&
+    task.text[0].length === 187 &&
+    task.text[1].length === 882 &&
+    task.text[2].length === 123, 'parsed say');
 
+  task = makeTask(logger, require('./data/bad/bad-say-ssml'));
+  t.ok(task.text.length === 1 &&
+    task.text[0].length === 1162, 'parsed bad say');
+
+  
   const alt = require('./data/good/alternate-syntax');
-  const normalize = require('../lib/utils/normalize-jambones');
-  normalize(logger, alt).forEach((t) => {
+  const { normalizeJambones } = require('@jambonz/verb-specifications');
+  normalizeJambones(logger, alt).forEach((t) => {
     const task = makeTask(logger, t);
   });
   t.pass('alternate syntax works');
@@ -62,4 +77,4 @@ const errMissingProperty = () => makeTask(logger, require('./data/bad/missing-re
 const errInvalidType = () => makeTask(logger, require('./data/bad/invalid-type'));
 const errBadEnum = () => makeTask(logger, require('./data/bad/bad-enum'));
 const errBadPayload = () => makeTask(logger, require('./data/bad/bad-payload'));
-const errBadPayload2 = () => makeTask(logger, require('./data/bad/bad-payload2'));
+const errBadPayload2 = () => makeTask(logger, require('./data/bad/bad-payload2'));

test/utils.js

@@ -24,4 +24,13 @@ const provisionCustomHook = (from, verbs) => {
   post(`/customHookMapping`, mapping);
 }
 
-module.exports = { provisionCallHook, provisionCustomHook}
+const provisionActionHook = (from, verbs) => {
+  const mapping = {
+    from,
+    data: JSON.stringify(verbs)
+  };
+  const post = bent('http://127.0.0.1:3100', 'POST', 'string', 200);
+  post(`/actionHook`, mapping);
+}
+
+module.exports = { provisionCallHook, provisionCustomHook, provisionActionHook}

test/webhook/app.js

@@ -1,14 +1,54 @@
-const assert = require('assert');
-const fs = require('fs');
 const express = require('express');
 const app = express();
+const Websocket = require('ws');
 const listenPort = process.env.HTTP_PORT || 3000;
 let json_mapping = new Map();
 let hook_mapping = new Map();
+let ws_packet_count = new Map();
+let ws_metadata = new Map();
 
-app.listen(listenPort, () => {
+/** websocket server for listen audio  */
+const recvAudio = (socket, req) => {
+  let packets = 0;
+  let path = req.url;
+  console.log('received websocket connection');
+  socket.on('message', (data, isBinary) => {
+    if (!isBinary) {
+      try {
+        const msg = JSON.parse(data);
+        console.log({msg}, 'received websocket message');
+        ws_metadata.set(path, msg);
+      }
+      catch (err) {
+        console.log({err}, 'error parsing websocket message');
+      }
+    }
+    else {
+      packets += data.length;
+    }
+  });
+  socket.on('error', (err) => {
+    console.log({err}, 'listen websocket: error');
+  });
+
+  socket.on('close', () => {
+    ws_packet_count.set(path, packets);
+  })
+};
+
+const wsServer = new Websocket.Server({ noServer: true });
+wsServer.setMaxListeners(0);
+wsServer.on('connection', recvAudio.bind(null));
+
+const server = app.listen(listenPort, () => {
   console.log(`sample jambones app server listening on ${listenPort}`);
 });
+server.on('upgrade', (request, socket, head) => {
+  console.log('received upgrade request');
+  wsServer.handleUpgrade(request, socket, head, (socket) => {
+    wsServer.emit('connection', socket, request);
+  });
+});
 
 app.use(express.urlencoded({ extended: true }));
 app.use(express.json());
@@ -20,6 +60,7 @@ app.use(express.json());
 app.all('/', (req, res) => {
   console.log(req.body, 'POST /');
   const key = req.body.from
+  addRequestToMap(key, req, hook_mapping);
   return getJsonFromMap(key, req, res);
 });
 
@@ -39,7 +80,16 @@ app.post('/callStatus', (req, res) => {
   return res.sendStatus(200);
 });
 /*
- * action Hook
+ * transcriptionHook
+ */
+app.post('/transcriptionHook', (req, res) => {
+  console.log({payload: req.body}, 'POST /transcriptionHook');
+  let key = req.body.from + "_actionHook"
+  addRequestToMap(key, req, hook_mapping);
+  return res.json([{"verb": "hangup"}]);
+});
+/*
+ * actionHook
  */
 app.post('/actionHook', (req, res) => {
   console.log({payload: req.body}, 'POST /actionHook');
@@ -87,6 +137,27 @@ app.get('/lastRequest/:key', (req, res) => {
   }
 })
 
+// WS Fetch
+app.get('/ws_packet_count/:key', (req, res) => {
+  let key = `/${req.params.key}`;
+  console.log(key, ws_packet_count);
+  if (ws_packet_count.has(key)) {
+    return res.json({ count: ws_packet_count.get(key) });
+  } else {
+    return res.sendStatus(404);
+  }
+})
+
+app.get('/ws_metadata/:key', (req, res) => {
+  let key = `/${req.params.key}`;
+  console.log(key, ws_packet_count);
+  if (ws_metadata.has(key)) {
+    return res.json({ metadata: ws_metadata.get(key) });
+  } else {
+    return res.sendStatus(404);
+  }
+})
+
 /*
  * private function
  */

test/webhook/package.json

@@ -9,6 +9,7 @@
   "author": "Dave Horton",
   "license": "MIT",
   "dependencies": {
-    "express": "^4.17.1"
+    "express": "^4.18.2",
+    "ws": "^8.12.0"
   }
 }

test/webhooks-tests.js

@@ -2,13 +2,17 @@ const test = require('tape');
 const { sippUac } = require('./sipp')('test_fs');
 const clearModule = require('clear-module');
 const {provisionCallHook} = require('./utils')
+const {
+  JAMBONES_LOGLEVEL,
+  JAMBONES_TIME_SERIES_HOST
+} = require('../lib/config');
 const opts = {
   timestamp: () => {return `, "time": "${new Date().toISOString()}"`;},
-  level: process.env.JAMBONES_LOGLEVEL || 'info'
+  level: JAMBONES_LOGLEVEL
 };
 const logger = require('pino')(opts);
 const { queryAlerts } = require('@jambonz/time-series')(
-  logger, process.env.JAMBONES_TIME_SERIES_HOST
+  logger, JAMBONES_TIME_SERIES_HOST
 );
 
 process.on('unhandledRejection', (reason, p) => {

test/ws-mock.js

@@ -0,0 +1,97 @@
+class MockWebsocket {
+    static eventResponses = new Map();
+    static actionLoops = new Map();
+    eventListeners = new Map();
+
+    constructor(url, protocols, options) {
+        this.u = url;
+        this.pros = protocols;
+        this.opts = options;
+        setTimeout(() => {
+            this.open();
+        }, 500)
+    }
+
+    static addJsonMapping(key, value) {
+        MockWebsocket.eventResponses.set(key, value);
+    }
+
+    static getAndIncreaseActionLoops(key) {
+        const ret = MockWebsocket.actionLoops.has(key) ? MockWebsocket.actionLoops.get(key) : 0;
+        MockWebsocket.actionLoops.set(key, ret + 1);
+        return ret;
+    }
+
+    once(event, listener) {
+        // Websocket.ws = this;
+        this.eventListeners.set(event, listener);
+        return this;
+    }
+
+    on(event, listener) {
+        // Websocket.ws = this;
+        this.eventListeners.set(event, listener);
+        return this;
+    }
+
+    open() {
+        if (this.eventListeners.has('open')) {
+            this.eventListeners.get('open')();
+        }
+    }
+
+    removeAllListeners() {
+        this.eventListeners.clear();
+    }
+
+    send(data, callback) {
+        const json = JSON.parse(data);
+        console.log({json}, 'got message from ws-requestor');
+        if (MockWebsocket.eventResponses.has(json.call_sid)) {
+
+            const resp_data = MockWebsocket.eventResponses.get(json.call_sid);
+            const action = resp_data.action[MockWebsocket.getAndIncreaseActionLoops(json.call_sid)];
+            if (action === 'connect') {
+                setTimeout(()=> {
+                    const msg = {
+                        type: 'ack',
+                        msgid: json.msgid,
+                        command: 'command',
+                        call_sid: json.call_sid,
+                        queueCommand: false, 
+                        data: resp_data.body}
+                    console.log({msg}, 'sending ack to ws-requestor');
+                    this.mockOnMessage(JSON.stringify(msg));
+                }, 100);
+            } else if (action === 'close') {
+                if (this.eventListeners.has('close')) {
+                    this.eventListeners.get('close')(500);
+                }
+            } else if (action === 'terminate') {
+                if (this.eventListeners.has('close')) {
+                    this.eventListeners.get('close')(1000);
+                }
+            } else if (action === 'error') {
+                if (this.eventListeners.has('error')) {
+                    this.eventListeners.get('error')();
+                }
+            } else if (action === 'unexpected-response') {
+                if (this.eventListeners.has('unexpected-response')) {
+                    this.eventListeners.get('unexpected-response')();
+                }
+            }
+            
+        }
+        if (callback) {
+            callback();
+        }
+    }
+
+    mockOnMessage(message, isBinary=false) {
+        if (this.eventListeners.has('message')) {
+            this.eventListeners.get('message')(message, isBinary);
+        }
+    }
+}
+
+module.exports = MockWebsocket;

test/ws-requestor-unit-test.js

@@ -0,0 +1,201 @@
+const test = require('tape');
+const sinon = require('sinon');
+const proxyquire = require("proxyquire");
+proxyquire.noCallThru();
+const MockWebsocket = require('./ws-mock')
+const {
+  JAMBONES_LOGLEVEL,  
+} = require('../lib/config');
+const logger = require('pino')({level: JAMBONES_LOGLEVEL});
+
+const BaseRequestor = proxyquire(
+  "../lib/utils/base-requestor",
+  {
+    "../../": {
+      srf: {
+        locals: {
+          stats: {
+            histogram: () => {}
+          }
+        }
+      }
+    },
+    "@jambonz/time-series": sinon.stub()
+  }
+ );
+
+ const WsRequestor = proxyquire(
+  "../lib/utils/ws-requestor",
+  {
+    "./base-requestor": BaseRequestor,
+    "ws": MockWebsocket
+  }
+ );
+
+test('ws success', async (t) => {
+  // GIVEN
+
+  const json = '[{\"verb\": \"play\",\"url\": \"silence_stream://5000\"}]';
+  const ws_response = {
+    action: ['connect'],
+    body: json
+  }
+  const call_sid = 'ws_success';
+
+  MockWebsocket.addJsonMapping(call_sid, ws_response);
+
+  const hook = {
+    url: 'ws://localhost:3000',
+    username: 'username',
+    password: 'password'
+  }
+
+  const params = {
+    callSid: call_sid
+  }
+
+  // WHEN
+  
+  const requestor = new WsRequestor(logger, "account_sid", hook, "webhook_secret");
+  const result = await requestor.request('session:new',hook, params, {});
+
+  // THEN
+  t.ok(result == json,'ws successfully sent session:new and got initial jambonz app');
+
+  t.end();
+});
+
+test('ws close success reconnect', async (t) => {
+  // GIVEN
+
+  const call_sid = 'ws_closed'
+  const json = '[{\"verb\": \"play\",\"url\": \"silence_stream://5000\"}]';
+  const ws_response = {
+    action: ['close', 'connect'],
+    body: json
+  }
+  MockWebsocket.addJsonMapping(call_sid, ws_response);
+
+  const hook = {
+    url: 'ws://localhost:3000',
+    username: 'username',
+    password: 'password'
+  }
+
+  const params = {
+    callSid: call_sid
+  }
+
+  // WHEN
+  
+  const requestor = new WsRequestor(logger, "account_sid", hook, "webhook_secret");
+  const result = await requestor.request('session:new',hook, params, {});
+
+  // THEN
+  t.ok(result == json,'ws successfully reconnect after close from far end');
+
+  t.end();
+});
+
+
+test('ws response error 1000', async (t) => {
+  // GIVEN
+
+  const call_sid = 'ws_terminated'
+  const json = '[{\"verb\": \"play\",\"url\": \"silence_stream://5000\"}]';
+  const ws_response = {
+    action: ['terminate'],
+    body: json
+  }
+  MockWebsocket.addJsonMapping(call_sid, ws_response);
+
+  const hook = {
+    url: 'ws://localhost:3000',
+    username: 'username',
+    password: 'password'
+  }
+
+  const params = {
+    callSid: call_sid
+  }
+
+  // WHEN
+  
+  const requestor = new WsRequestor(logger, "account_sid", hook, "webhook_secret");
+  try {
+    await requestor.request('session:new',hook, params, {});
+  }
+  catch (err) {
+    // THEN
+    t.ok(err.startsWith('timeout from far end for msgid'), 'ws does not reconnect if far end closes gracefully');
+    t.end();
+  }
+});
+
+test('ws response error', async (t) => {
+  // GIVEN
+
+  const call_sid = 'ws_error'
+  const json = '[{\"verb\": \"play\",\"url\": \"silence_stream://5000\"}]';
+  const ws_response = {
+    action: ['error'],
+    body: json
+  }
+  MockWebsocket.addJsonMapping(call_sid, ws_response);
+
+  const hook = {
+    url: 'ws://localhost:3000',
+    username: 'username',
+    password: 'password'
+  }
+
+  const params = {
+    callSid: call_sid
+  }
+
+  // WHEN
+  
+  const requestor = new WsRequestor(logger, "account_sid", hook, "webhook_secret");
+  try {
+    await requestor.request('session:new',hook, params, {});
+  }
+  catch (err) {
+    // THEN
+    t.ok(err.startsWith('timeout from far end for msgid'), 'ws does not reconnect if far end closes gracefully');
+    t.end();
+  }
+});
+
+test('ws unexpected-response', async (t) => {
+  // GIVEN
+
+  const call_sid = 'ws_unexpected-response'
+  const json = '[{\"verb\": \"play\",\"url\": \"silence_stream://5000\"}]';
+  const ws_response = {
+    action: ['unexpected-response'],
+    body: json
+  }
+  MockWebsocket.addJsonMapping(call_sid, ws_response);
+
+  const hook = {
+    url: 'ws://localhost:3000',
+    username: 'username',
+    password: 'password'
+  }
+
+  const params = {
+    callSid: call_sid
+  }
+
+  // WHEN
+  
+  const requestor = new WsRequestor(logger, "account_sid", hook, "webhook_secret");
+  try {
+    await requestor.request('session:new',hook, params, {});
+  }
+  catch (err) {
+    // THEN
+    t.ok(err.code = 'ERR_ASSERTION', 'ws does not reconnect if far end closes gracefully');
+    t.end();
+  }
+});

tracer.js

@@ -7,12 +7,16 @@ const { BatchSpanProcessor } = require('@opentelemetry/sdk-trace-base');
 const { JaegerExporter } = require('@opentelemetry/exporter-jaeger');
 const { ZipkinExporter } = require('@opentelemetry/exporter-zipkin');
 const  { OTLPTraceExporter } = require ('@opentelemetry/exporter-trace-otlp-http');
-//const { HttpInstrumentation } = require('@opentelemetry/instrumentation-http');
-//const { ExpressInstrumentation } = require('@opentelemetry/instrumentation-express');
-//const { PinoInstrumentation } = require('@opentelemetry/instrumentation-pino');
+const {
+  JAMBONES_OTEL_ENABLED,
+  OTEL_EXPORTER_JAEGER_AGENT_HOST,
+  OTEL_EXPORTER_JAEGER_ENDPOINT,
+  OTEL_EXPORTER_ZIPKIN_URL,
+  OTEL_EXPORTER_COLLECTOR_URL
+} = require('./lib/config');
 
 module.exports = (serviceName) => {
-  if (process.env.JAMBONES_OTEL_ENABLED) {
+  if (JAMBONES_OTEL_ENABLED) {
     const {version} = require('./package.json');
     const provider = new NodeTracerProvider({
       resource: new Resource({
@@ -22,15 +26,15 @@ module.exports = (serviceName) => {
     });
 
     let exporter;
-    if (process.env.OTEL_EXPORTER_JAEGER_AGENT_HOST) {
+    if (OTEL_EXPORTER_JAEGER_AGENT_HOST  || OTEL_EXPORTER_JAEGER_ENDPOINT) {
       exporter = new JaegerExporter();
     }
-    else if (process.env.OTEL_EXPORTER_ZIPKIN_URL) {
-      exporter = new ZipkinExporter({url:process.env.OTEL_EXPORTER_ZIPKIN_URL});
+    else if (OTEL_EXPORTER_ZIPKIN_URL) {
+      exporter = new ZipkinExporter({url:OTEL_EXPORTER_ZIPKIN_URL});
     }
     else {
       exporter = new OTLPTraceExporter({
-        url: process.OTEL_EXPORTER_COLLECTOR_URL
+        url: OTEL_EXPORTER_COLLECTOR_URL
       });
     }