fix #445 (#452)

* feat pause resume transcribe

* wip

* fix jslint

* update fsmrf

.github/workflows/docker-publish.yml

@@ -2,6 +2,8 @@ name: Docker
 
 on:
   push:
+    branches:
+      - main
     tags:
       - '*'
 
@@ -18,7 +20,7 @@ jobs:
       - name: prepare tag 
         id: prepare_tag
         run: |
-            IMAGE_ID=feature-server
+            IMAGE_ID=jambonz/feature-server
 
             # Strip git ref prefix from version
             VERSION=$(echo "${{ github.ref }}" | sed -e 's,.*/\(.*\),\1,')

app.js

@@ -20,7 +20,9 @@ const tracer = require('./tracer')(JAMBONES_OTEL_SERVICE_NAME);
 const api = require('@opentelemetry/api');
 srf.locals = {...srf.locals, otel: {tracer, api}};
 
-const opts = {level: JAMBONES_LOGLEVEL};
+const opts = {
+  level: JAMBONES_LOGLEVEL
+};
 const pino = require('pino');
 const logger = pino(opts, pino.destination({sync: false}));
 const {LifeCycleEvents, FS_UUID_SET_NAME} = require('./lib/utils/constants');
@@ -118,10 +120,15 @@ function handle(signal) {
   srf.locals.disabled = true;
   logger.info(`got signal ${signal}`);
   const setName = `${(JAMBONES_CLUSTER_ID || 'default')}:active-fs`;
+  const fsServiceUrlSetName = `${(JAMBONES_CLUSTER_ID || 'default')}:fs-service-url`;
   if (setName && srf.locals.localSipAddress) {
     logger.info(`got signal ${signal}, removing ${srf.locals.localSipAddress} from set ${setName}`);
     removeFromSet(setName, srf.locals.localSipAddress);
   }
+  if (fsServiceUrlSetName && srf.locals.serviceUrl) {
+    logger.info(`got signal ${signal}, removing ${srf.locals.serviceUrl} from set ${fsServiceUrlSetName}`);
+    removeFromSet(fsServiceUrlSetName, srf.locals.serviceUrl);
+  }
   removeFromSet(FS_UUID_SET_NAME, srf.locals.fsUUID);
   if (K8S) {
     srf.locals.lifecycleEmitter.operationalState = LifeCycleEvents.ScaleIn;

lib/config.js

@@ -8,7 +8,12 @@ const checkEnvs = () => {
   assert.ok(process.env.DRACHTIO_PORT || process.env.DRACHTIO_HOST, 'missing DRACHTIO_PORT env var');
   assert.ok(process.env.DRACHTIO_SECRET, 'missing DRACHTIO_SECRET env var');
   assert.ok(process.env.JAMBONES_FREESWITCH, 'missing JAMBONES_FREESWITCH env var');
-  assert.ok(process.env.JAMBONES_REDIS_HOST, 'missing JAMBONES_REDIS_HOST env var');
+  if (process.env.JAMBONES_REDIS_SENTINELS) {
+    assert.ok(process.env.JAMBONES_REDIS_SENTINEL_MASTER_NAME,
+      'missing JAMBONES_REDIS_SENTINEL_MASTER_NAME env var, JAMBONES_REDIS_SENTINEL_PASSWORD env var is optional');
+  } else {
+    assert.ok(process.env.JAMBONES_REDIS_HOST, 'missing JAMBONES_REDIS_HOST env var');
+  }
   assert.ok(process.env.JAMBONES_NETWORK_CIDR || process.env.K8S, 'missing JAMBONES_SUBNET env var');
 };
 
@@ -20,7 +25,7 @@ const JAMBONES_MYSQL_USER = process.env.JAMBONES_MYSQL_USER;
 const JAMBONES_MYSQL_PASSWORD = process.env.JAMBONES_MYSQL_PASSWORD;
 const JAMBONES_MYSQL_DATABASE = process.env.JAMBONES_MYSQL_DATABASE;
 const JAMBONES_MYSQL_PORT = parseInt(process.env.JAMBONES_MYSQL_PORT, 10) || 3306;
-const JAMBONES_MYSQL_REFRESH_TTL = process.env.JAMBONES_MYSQL_REFRESH_TTL;
+const JAMBONES_MYSQL_REFRESH_TTL = parseInt(process.env.JAMBONES_MYSQL_REFRESH_TTL, 10) || 0;
 const JAMBONES_MYSQL_CONNECTION_LIMIT = parseInt(process.env.JAMBONES_MYSQL_CONNECTION_LIMIT, 10) || 10;
 
 /* redis */
@@ -51,7 +56,7 @@ const JAMBONES_SBCS = process.env.JAMBONES_SBCS;
 /* websockets */
 const JAMBONES_WS_HANDSHAKE_TIMEOUT_MS = parseInt(process.env.JAMBONES_WS_HANDSHAKE_TIMEOUT_MS, 10) || 1500;
 const JAMBONES_WS_MAX_PAYLOAD = parseInt(process.env.JAMBONES_WS_MAX_PAYLOAD, 10) || 24 * 1024;
-
+const JAMBONES_WS_PING_INTERVAL_MS = parseInt(process.env.JAMBONES_WS_PING_INTERVAL_MS, 10) || 0;
 const MAX_RECONNECTS = 5;
 const RESPONSE_TIMEOUT_MS = parseInt(process.env.JAMBONES_WS_API_MSG_RESPONSE_TIMEOUT, 10) || 5000;
 
@@ -119,6 +124,30 @@ const HTTP_TIMEOUT = 10000;
 
 const OPTIONS_PING_INTERVAL = parseInt(process.env.OPTIONS_PING_INTERVAL, 10) || 30000;
 
+const JAMBONES_REDIS_SENTINELS = process.env.JAMBONES_REDIS_SENTINELS ? {
+  sentinels: process.env.JAMBONES_REDIS_SENTINELS.split(',').map((sentinel) => {
+    let host, port = 26379;
+    if (sentinel.includes(':')) {
+      const arr = sentinel.split(':');
+      host = arr[0];
+      port = parseInt(arr[1], 10);
+    } else {
+      host = sentinel;
+    }
+    return {host, port};
+  }),
+  name: process.env.JAMBONES_REDIS_SENTINEL_MASTER_NAME,
+  ...(process.env.JAMBONES_REDIS_SENTINEL_PASSWORD && {
+    password: process.env.JAMBONES_REDIS_SENTINEL_PASSWORD
+  }),
+  ...(process.env.JAMBONES_REDIS_SENTINEL_USERNAME && {
+    username: process.env.JAMBONES_REDIS_SENTINEL_USERNAME
+  })
+} : null;
+const JAMBONZ_RECORD_WS_BASE_URL = process.env.JAMBONZ_RECORD_WS_BASE_URL;
+const JAMBONZ_RECORD_WS_USERNAME = process.env.JAMBONZ_RECORD_WS_USERNAME;
+const JAMBONZ_RECORD_WS_PASSWORD = process.env.JAMBONZ_RECORD_WS_PASSWORD;
+
 module.exports = {
   JAMBONES_MYSQL_HOST,
   JAMBONES_MYSQL_USER,
@@ -138,6 +167,7 @@ module.exports = {
   JAMBONES_FREESWITCH,
   JAMBONES_REDIS_HOST,
   JAMBONES_REDIS_PORT,
+  JAMBONES_REDIS_SENTINELS,
   SMPP_URL,
   JAMBONES_NETWORK_CIDR,
   JAMBONES_API_BASE_URL,
@@ -186,10 +216,14 @@ module.exports = {
   RESPONSE_TIMEOUT_MS,
   JAMBONES_WS_HANDSHAKE_TIMEOUT_MS,
   JAMBONES_WS_MAX_PAYLOAD,
+  JAMBONES_WS_PING_INTERVAL_MS,
   MAX_RECONNECTS,
   GCP_JSON_KEY,
   MICROSOFT_REGION,
   MICROSOFT_API_KEY,
   SONIOX_API_KEY,
-  DEEPGRAM_API_KEY
+  DEEPGRAM_API_KEY,
+  JAMBONZ_RECORD_WS_BASE_URL,
+  JAMBONZ_RECORD_WS_USERNAME,
+  JAMBONZ_RECORD_WS_PASSWORD
 };

lib/http-routes/api/create-call.js

@@ -19,8 +19,16 @@ router.post('/', async(req, res) => {
   logger.debug({body: req.body}, 'got createCall request');
   try {
     let uri, cs, to;
+    // app_json is creaeted by only api-server.
+    // if it available, take it and delete before creating task
+    const app_json = req.body.app_json;
+    delete req.body.app_json;
     const restDial = makeTask(logger, {'rest:dial': req.body});
-    const {lookupAccountDetails} = dbUtils(logger, srf);
+    restDial.appJson = app_json;
+    const {lookupAccountDetails, lookupCarrierByPhoneNumber, lookupCarrier} = dbUtils(logger, srf);
+    const {
+      lookupAppBySid
+    }  = srf.locals.dbHelpers;
     const {getSBC, getFreeswitch} = srf.locals;
     const sbcAddress = getSBC();
     if (!sbcAddress) throw new Error('no available SBCs for outbound call creation');
@@ -36,6 +44,14 @@ router.post('/', async(req, res) => {
     const account = await lookupAccountBySid(req.body.account_sid);
     const accountInfo = await lookupAccountDetails(req.body.account_sid);
     const callSid = uuidv4();
+    const application = req.body.application_sid ? await lookupAppBySid(req.body.application_sid) : null;
+    const record_all_calls = account.record_all_calls || (application && application.record_all_calls);
+    const recordOutputFormat = account.record_format || 'mp3';
+    const rootSpan = new RootSpan('rest-call', {
+      callSid,
+      accountSid,
+      ...(req.body?.application_sid && {'X-Application-Sid': req.body.application_sid})
+    });
 
     opts.headers = {
       ...opts.headers,
@@ -43,7 +59,10 @@ router.post('/', async(req, res) => {
       'X-Jambonz-FS-UUID': srf.locals.fsUUID,
       'X-Call-Sid': callSid,
       'X-Account-Sid': accountSid,
-      ...(restDial.fromHost && {'X-Preferred-From-Host': restDial.fromHost})
+      'X-Trace-ID': rootSpan.traceId,
+      ...(req.body?.application_sid && {'X-Application-Sid': req.body.application_sid}),
+      ...(restDial.fromHost && {'X-Preferred-From-Host': restDial.fromHost}),
+      ...(record_all_calls && {'X-Record-All-Calls': recordOutputFormat})
     };
 
     switch (target.type) {
@@ -77,7 +96,6 @@ router.post('/', async(req, res) => {
     }
 
     if (target.type === 'phone' && target.trunk) {
-      const {lookupCarrier} = dbUtils(this.logger, srf);
       const voip_carrier_sid = await lookupCarrier(req.body.account_sid, target.trunk);
       logger.info(
         `createCall: selected ${voip_carrier_sid} for requested carrier: ${target.trunk || 'unspecified'})`);
@@ -91,10 +109,11 @@ router.post('/', async(req, res) => {
      * check if from-number matches any existing numbers on Jambonz
      *  */
     if (target.type === 'phone' && !target.trunk) {
-      const {lookupCarrierByPhoneNumber} = dbUtils(this.logger, srf);
-      const voip_carrier_sid = await lookupCarrierByPhoneNumber(req.body.account_sid, restDial.from);
+      const str = restDial.from || '';
+      const callingNumber = str.startsWith('+') ? str.substring(1) : str;
+      const voip_carrier_sid = await lookupCarrierByPhoneNumber(req.body.account_sid, callingNumber);
       logger.info(
-        `createCall: selected ${voip_carrier_sid} for requested phone number: ${restDial.from || 'unspecified'})`);
+        `createCall: selected ${voip_carrier_sid} for requested phone number: ${callingNumber || 'unspecified'})`);
       if (voip_carrier_sid) {
         opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
       }
@@ -181,7 +200,6 @@ router.post('/', async(req, res) => {
           /* ok our outbound INVITE is in flight */
 
           const tasks = [restDial];
-          const rootSpan = new RootSpan('rest-call', inviteReq);
           sipLogger = logger.child({
             callSid,
             callId: inviteReq.get('Call-ID'),
@@ -245,6 +263,7 @@ router.post('/', async(req, res) => {
           sipStatus: err.status,
           sipReason: err.reason
         });
+        cs.callGone = true;
       }
       else {
         if (cs) cs.emit('callStatusChange', {

lib/http-routes/api/update-call.js

@@ -9,25 +9,29 @@ const {CallStatus, CallDirection} = require('../../utils/constants');
  */
 function retrieveCallSession(callSid, opts) {
   if (opts.call_status_hook && !opts.call_hook) {
-    throw new DbErrorBadRequest('call_status_hook can be updated only when call_hook is also being updated');
+    throw new DbErrorBadRequest(
+      `call_status_hook can be updated only when call_hook is also being updated for call_sid ${callSid}`);
   }
   const cs = sessionTracker.get(callSid);
   if (!cs) {
-    throw new DbErrorUnprocessableRequest('call session is gone');
+    throw new DbErrorUnprocessableRequest(`call session is gone for call_sid ${callSid}`);
   }
 
   if (opts.call_status === CallStatus.Completed && !cs.hasStableDialog) {
-    throw new DbErrorUnprocessableRequest('current call state is incompatible with requested action');
+    throw new DbErrorUnprocessableRequest(
+      `current call state is incompatible with requested action for call_sid ${callSid}`);
   }
   else if (opts.call_status === CallStatus.NoAnswer) {
     if (cs.direction === CallDirection.Outbound) {
       if (!cs.isOutboundCallRinging) {
-        throw new DbErrorUnprocessableRequest('current call state is incompatible with requested action');
+        throw new DbErrorUnprocessableRequest(
+          `current call state is incompatible with requested action for call_sid ${callSid}`);
       }
     }
     else {
       if (cs.isInboundCallAnswered) {
-        throw new DbErrorUnprocessableRequest('current call state is incompatible with requested action');
+        throw new DbErrorUnprocessableRequest(
+          `current call state is incompatible with requested action for call_sid ${callSid}`);
       }
     }
   }

lib/middleware.js

@@ -11,7 +11,7 @@ const dbUtils = require('./utils/db-utils');
 const RootSpan = require('./utils/call-tracer');
 const listTaskNames = require('./utils/summarize-tasks');
 const {
-  JAMBONES_MYSQL_REFRESH_TTL,
+  JAMBONES_MYSQL_REFRESH_TTL
 } = require('./config');
 
 module.exports = function(srf, logger) {
@@ -322,6 +322,7 @@ module.exports = function(srf, logger) {
         const httpHeaders = b3 && { b3 };
         json = await app.requestor.request('session:new', app.call_hook, params, httpHeaders);
       }
+
       app.tasks = normalizeJambones(logger, json).map((tdata) => makeTask(logger, tdata));
       span?.setAttributes({
         'http.statusCode': 200,

lib/session/call-session.js

@@ -19,7 +19,10 @@ const HttpRequestor = require('../utils/http-requestor');
 const WsRequestor = require('../utils/ws-requestor');
 const {
   JAMBONES_INJECT_CONTENT,
-  AWS_REGION
+  AWS_REGION,
+  JAMBONZ_RECORD_WS_BASE_URL,
+  JAMBONZ_RECORD_WS_USERNAME,
+  JAMBONZ_RECORD_WS_PASSWORD,
 } = require('../config');
 const BADPRECONDITIONS = 'preconditions not met';
 const CALLER_CANCELLED_ERR_MSG = 'Response not sent due to unknown transaction';
@@ -132,6 +135,11 @@ class CallSession extends Emitter {
     return this.callInfo.callStatus;
   }
 
+  get isBackGroundListen() {
+    return !(this.backgroundListenTask === null ||
+    this.backgroundListenTask === undefined);
+  }
+
   /**
    * SIP call-id for the call
    */
@@ -171,6 +179,30 @@ class CallSession extends Emitter {
   set speechSynthesisVendor(vendor) {
     this.application.speech_synthesis_vendor = vendor;
   }
+
+  get fallbackSpeechSynthesisVendor() {
+    return this.application.fallback_speech_synthesis_vendor;
+  }
+  set fallbackSpeechSynthesisVendor(vendor) {
+    this.application.fallback_speech_synthesis_vendor = vendor;
+  }
+
+  /**
+   * default label to use for speech synthesis if not provided in the app
+   */
+  get speechSynthesisLabel() {
+    return this.application.speech_synthesis_label;
+  }
+  set speechSynthesisLabel(label) {
+    this.application.speech_synthesis_label = label;
+  }
+
+  get fallbackSpeechSynthesisLabel() {
+    return this.application.fallback_speech_synthesis_label;
+  }
+  set fallbackSpeechSynthesisLabel(label) {
+    this.application.fallback_speech_synthesis_label = label;
+  }
   /**
    * default voice to use for speech synthesis if not provided in the app
    */
@@ -180,6 +212,13 @@ class CallSession extends Emitter {
   set speechSynthesisVoice(voice) {
     this.application.speech_synthesis_voice = voice;
   }
+
+  get fallbackSpeechSynthesisVoice() {
+    return this.application.fallback_speech_synthesis_voice;
+  }
+  set fallbackSpeechSynthesisVoice(voice) {
+    this.application.fallback_speech_synthesis_voice = voice;
+  }
   /**
    * default language to use for speech synthesis if not provided in the app
    */
@@ -190,6 +229,13 @@ class CallSession extends Emitter {
     this.application.speech_synthesis_language = language;
   }
 
+  get fallbackSpeechSynthesisLanguage() {
+    return this.application.fallback_speech_synthesis_language;
+  }
+  set fallbackSpeechSynthesisLanguage(language) {
+    this.application.fallback_speech_synthesis_language = language;
+  }
+
   /**
    * default vendor to use for speech recognition if not provided in the app
    */
@@ -199,6 +245,29 @@ class CallSession extends Emitter {
   set speechRecognizerVendor(vendor) {
     this.application.speech_recognizer_vendor = vendor;
   }
+
+  get fallbackSpeechRecognizerVendor() {
+    return this.application.fallback_speech_recognizer_vendor;
+  }
+  set fallbackSpeechRecognizerVendor(vendor) {
+    this.application.fallback_speech_recognizer_vendor = vendor;
+  }
+  /**
+   * default vendor to use for speech recognition if not provided in the app
+   */
+  get speechRecognizerLabel() {
+    return this.application.speech_recognizer_label;
+  }
+  set speechRecognizerLabel(label) {
+    this.application.speech_recognizer_label = label;
+  }
+
+  get fallbackSpeechRecognizerLabel() {
+    return this.application.fallback_speech_recognizer_label;
+  }
+  set fallbackSpeechRecognizerLabel(label) {
+    this.application.fallback_speech_recognizer_label = label;
+  }
   /**
  * default language to use for speech recognition if not provided in the app
  */
@@ -209,6 +278,13 @@ class CallSession extends Emitter {
     this.application.speech_recognizer_language = language;
   }
 
+  get fallbackSpeechRecognizerLanguage() {
+    return this.application.fallback_speech_recognizer_language;
+  }
+  set fallbackSpeechRecognizerLanguage(language) {
+    this.application.fallback_speech_recognizer_language = language;
+  }
+
   /**
    * indicates whether the call currently in progress
    */
@@ -330,6 +406,14 @@ class CallSession extends Emitter {
     return this._globalSttPunctuation;
   }
 
+  get onHoldMusic() {
+    return this._onHoldMusic;
+  }
+
+  set onHoldMusic(url) {
+    this._onHoldMusic = url;
+  }
+
   hasGlobalSttPunctuation() {
     return this._globalSttPunctuation !== undefined;
   }
@@ -415,7 +499,10 @@ class CallSession extends Emitter {
           'X-Call-Sid': this.callSid,
           'X-Account-Sid': this.accountSid,
           'X-Application-Sid': this.applicationSid,
-        }
+          ...(this.recordOptions.headers && {'Content-Type': 'application/json'})
+        },
+        // Siprect Client is initiated from startCallRecording, so just need to pass custom headers in startRecording
+        ...(this.recordOptions.headers && {body: JSON.stringify(this.recordOptions.headers) + '\n'})
       });
       if (res.status === 200) {
         this._recordState = RecordState.RecordingOn;
@@ -436,7 +523,7 @@ class CallSession extends Emitter {
       const res = await this.dlg.request({
         method: 'INFO',
         headers: {
-          'X-Reason': 'stopCallRecording',
+          'X-Reason': 'stopCallRecording'
         }
       });
       if (res.status === 200) {
@@ -458,7 +545,7 @@ class CallSession extends Emitter {
       const res = await this.dlg.request({
         method: 'INFO',
         headers: {
-          'X-Reason': 'pauseCallRecording',
+          'X-Reason': 'pauseCallRecording'
         }
       });
       if (res.status === 200) {
@@ -480,7 +567,7 @@ class CallSession extends Emitter {
       const res = await this.dlg.request({
         method: 'INFO',
         headers: {
-          'X-Reason': 'resumeCallRecording',
+          'X-Reason': 'resumeCallRecording'
         }
       });
       if (res.status === 200) {
@@ -495,7 +582,7 @@ class CallSession extends Emitter {
     }
   }
 
-  async startBackgroundListen(opts) {
+  async startBackgroundListen(opts, bugname) {
     if (this.isListenEnabled) {
       this.logger.info('CallSession:startBackgroundListen - listen is already enabled, ignoring request');
       return;
@@ -504,8 +591,11 @@ class CallSession extends Emitter {
       this.logger.debug({opts}, 'CallSession:startBackgroundListen');
       const t = normalizeJambones(this.logger, [opts]);
       this.backgroundListenTask = makeTask(this.logger, t[0]);
+      this.backgroundListenTask.bugname = bugname;
+      // Remove unneeded customer data to be sent to api server.
+      this.backgroundListenTask.ignoreCustomerData = true;
       const resources = await this._evaluatePreconditions(this.backgroundListenTask);
-      const {span, ctx} = this.rootSpan.startChildSpan(`background-gather:${this.backgroundListenTask.summary}`);
+      const {span, ctx} = this.rootSpan.startChildSpan(`background-listen:${this.backgroundListenTask.summary}`);
       this.backgroundListenTask.span = span;
       this.backgroundListenTask.ctx = ctx;
       this.backgroundListenTask.exec(this, resources)
@@ -528,6 +618,7 @@ class CallSession extends Emitter {
   }
 
   async stopBackgroundListen() {
+    this.logger.debug('CallSession:stopBackgroundListen');
     try {
       if (this.backgroundListenTask) {
         this.backgroundListenTask.removeAllListeners();
@@ -536,7 +627,6 @@ class CallSession extends Emitter {
     } catch (err) {
       this.logger.info({err}, 'CallSession:stopBackgroundListen - Error stopping listen task');
     }
-    this.backgroundListenTask = null;
   }
 
   async enableBotMode(gather, autoEnable) {
@@ -626,15 +716,28 @@ class CallSession extends Emitter {
    * Check for speech credentials for the specified vendor
    * @param {*} vendor - google or aws
    */
-  getSpeechCredentials(vendor, type) {
+  getSpeechCredentials(vendor, type, label = null) {
     const {writeAlerts, AlertType} = this.srf.locals;
     if (this.accountInfo.speech && this.accountInfo.speech.length > 0) {
-      const credential = this.accountInfo.speech.find((s) => s.vendor === vendor);
+      // firstly check if account level has expected credential
+      let credential = this.accountInfo.speech.find((s) => s.vendor === vendor &&
+        s.label === label && s.account_sid);
+      if (!credential) {
+        // check if SP level has expected credential
+        credential = this.accountInfo.speech.find((s) => s.vendor === vendor &&
+        s.label === label && !s.account_sid);
+      }
       if (credential && (
         (type === 'tts' && credential.use_for_tts) ||
         (type === 'stt' && credential.use_for_stt)
       )) {
+        this.logger.info(`Speech credential vendor: ${credential.vendor} 
+${credential.label ? `, label: ${credential.label}` : ''} is chosen`);
         if ('google' === vendor) {
+          if (type === 'tts' && !credential.tts_tested_ok ||
+            type === 'stt' && !credential.stt_tested_ok) {
+            return;
+          }
           try {
             const cred = JSON.parse(credential.service_key.replace(/\n/g, '\\n'));
             return {
@@ -666,8 +769,10 @@ class CallSession extends Emitter {
             region: credential.region,
             use_custom_stt: credential.use_custom_stt,
             custom_stt_endpoint: credential.custom_stt_endpoint,
+            custom_stt_endpoint_url: credential.custom_stt_endpoint_url,
             use_custom_tts: credential.use_custom_tts,
-            custom_tts_endpoint: credential.custom_tts_endpoint
+            custom_tts_endpoint: credential.custom_tts_endpoint,
+            custom_tts_endpoint_url: credential.custom_tts_endpoint_url
           };
         }
         else if ('wellsaid' === vendor) {
@@ -782,23 +887,15 @@ class CallSession extends Emitter {
         }
       }
 
-      if (0 === this.tasks.length && this.requestor instanceof WsRequestor && !this.callGone) {
-        //let span;
+      if (0 === this.tasks.length &&
+        this.requestor instanceof WsRequestor &&
+        !this.requestor.closedGracefully &&
+        !this.callGone
+      ) {
         try {
-          //const {span} = this.rootSpan.startChildSpan('waiting for commands');
-          //const {reason, queue, command} = await this._awaitCommandsOrHangup();
-          /*
-          span.setAttributes({
-            'completion.reason': reason,
-            'async.request.queue': queue,
-            'async.request.command': command
-          });
-          span.end();
-          */
           await this._awaitCommandsOrHangup();
           if (this.callGone) break;
         } catch (err) {
-          //span.end();
           this.logger.info(err, 'CallSession:exec - error waiting for new commands');
           break;
         }
@@ -978,6 +1075,24 @@ class CallSession extends Emitter {
     listenTask.updateListen(opts.listen_status);
   }
 
+  /**
+   * perform live call control -- change Transcribe status
+   * @param {object} opts
+   * @param {string} opts.transcribe_status - 'pause' or 'resume'
+  */
+  async _lccTranscribeStatus(opts) {
+    const task = this.currentTask;
+    if (!task || ![TaskName.Dial, TaskName.Transcribe].includes(task.name)) {
+      return this.logger.info(`CallSession:_lccTranscribeStatus - invalid transcribe_status in task ${task.name}`);
+    }
+    const transcribeTask = task.name === TaskName.Transcribe ? task : task.transcribeTask;
+    if (!transcribeTask) {
+      return this.logger
+        .info('CallSession:_lccTranscribeStatus - invalid transcribe_status: Dial does not have a Transcribe');
+    }
+    transcribeTask.updateTranscribe(opts.transcribe_status);
+  }
+
   async _lccMuteStatus(callSid, mute) {
     // this whole thing requires us to be in a Dial or Conference verb
     const task = this.currentTask;
@@ -1096,6 +1211,9 @@ class CallSession extends Emitter {
     if (opts.listen_status) {
       await this._lccListenStatus(opts);
     }
+    if (opts.transcribe_status) {
+      await this._lccTranscribeStatus(opts);
+    }
     else if (opts.mute_status) {
       await this._lccMuteStatus(callSid, opts.mute_status === 'mute');
     }
@@ -1272,6 +1390,10 @@ class CallSession extends Emitter {
         this._lccListenStatus(data);
         break;
 
+      case 'transcribe:status':
+        this._lccTranscribeStatus(data);
+        break;
+
       case 'whisper':
         this._lccWhisper(data, call_sid);
         break;
@@ -1341,7 +1463,10 @@ class CallSession extends Emitter {
       }
 
       // we are going from an early media connection to answer
-      await this.propagateAnswer();
+      if (this.direction === CallDirection.Inbound) {
+        // only do this for inbound call.
+        await this.propagateAnswer();
+      }
       return {
         ...resources,
         ...(this.isSipRecCallSession && {ep2: this.ep2})
@@ -1361,6 +1486,8 @@ class CallSession extends Emitter {
       this.ep = ep;
       this.logger.debug(`allocated endpoint ${ep.uuid}`);
 
+      this._configMsEndpoint();
+
       this.ep.on('destroy', () => {
         this.logger.debug(`endpoint was destroyed!! ${this.ep.uuid}`);
       });
@@ -1431,6 +1558,7 @@ class CallSession extends Emitter {
       return;
     }
     this.ep = await this.ms.createEndpoint({remoteSdp: this.dlg.remote.sdp});
+    this._configMsEndpoint();
 
     await this.dlg.modify(this.ep.local.sdp);
     this.logger.debug('CallSession:replaceEndpoint completed');
@@ -1512,7 +1640,6 @@ class CallSession extends Emitter {
       }
       this.dlg.on('modify', this._onReinvite.bind(this));
       this.dlg.on('refer', this._onRefer.bind(this));
-
       this.logger.debug(`CallSession:propagateAnswer - answered callSid ${this.callSid}`);
     }
   }
@@ -1525,9 +1652,14 @@ class CallSession extends Emitter {
           res.send(200, {body: this.ep.local.sdp});
         }
         else {
-          const newSdp = await this.ep.modify(req.body);
-          res.send(200, {body: newSdp});
-          this.logger.info({offer: req.body, answer: newSdp}, 'handling reINVITE');
+          if (this.currentTask.name === TaskName.Dial && this.currentTask.isOnHold) {
+            this.logger.info('onholdMusic reINVITE after media has been released');
+            await this.currentTask.handleReinviteAfterMediaReleased(req, res);
+          } else {
+            const newSdp = await this.ep.modify(req.body);
+            res.send(200, {body: newSdp});
+            this.logger.info({offer: req.body, answer: newSdp}, 'handling reINVITE');
+          }
         }
       }
       else if (this.currentTask && this.currentTask.name === TaskName.Dial) {
@@ -1574,6 +1706,7 @@ class CallSession extends Emitter {
     }
     if (!this.ep) {
       this.ep = await this.ms.createEndpoint({remoteSdp: this.req.body});
+      this._configMsEndpoint();
     }
     return {ms: this.ms, ep: this.ep};
   }
@@ -1728,6 +1861,7 @@ class CallSession extends Emitter {
         'X-Reason': 'anchor-media'
       }
     });
+    this._configMsEndpoint();
   }
 
   async handleReinviteAfterMediaReleased(req, res) {
@@ -1749,6 +1883,14 @@ class CallSession extends Emitter {
   async _notifyCallStatusChange({callStatus, sipStatus, sipReason, duration}) {
     if (this.callMoved) return;
 
+    if (callStatus === CallStatus.InProgress) {
+      // nice, call is in progress, good time to enable record
+      await this.enableRecordAllCall();
+    } else if (callStatus == CallStatus.Completed && this.isBackGroundListen) {
+      this.stopBackgroundListen().catch((err) => this.logger.error(
+        {err}, 'CallSession:_notifyCallStatusChange - error stopping background listen'));
+    }
+
     /* race condition: we hang up at the same time as the caller */
     if (callStatus === CallStatus.Completed) {
       if (this.notifiedComplete) return;
@@ -1761,6 +1903,15 @@ class CallSession extends Emitter {
 
     this.callInfo.updateCallStatus(callStatus, sipStatus, sipReason);
     if (typeof duration === 'number') this.callInfo.duration = duration;
+    this.executeStatusCallback(callStatus, sipStatus);
+
+    // update calls db
+    //this.logger.debug(`updating redis with ${JSON.stringify(this.callInfo)}`);
+    this.updateCallStatus(Object.assign({}, this.callInfo.toJSON()), this.serviceUrl)
+      .catch((err) => this.logger.error(err, 'redis error'));
+  }
+
+  async executeStatusCallback(callStatus, sipStatus) {
     const {span} = this.rootSpan.startChildSpan(`call-status:${this.callInfo.callStatus}`);
     span.setAttributes(this.callInfo.toJSON());
     try {
@@ -1772,11 +1923,30 @@ class CallSession extends Emitter {
       span.end();
       this.logger.info(err, `CallSession:_notifyCallStatusChange error sending ${callStatus} ${sipStatus}`);
     }
+  }
 
-    // update calls db
-    //this.logger.debug(`updating redis with ${JSON.stringify(this.callInfo)}`);
-    this.updateCallStatus(Object.assign({}, this.callInfo.toJSON()), this.serviceUrl)
-      .catch((err) => this.logger.error(err, 'redis error'));
+  async enableRecordAllCall() {
+    if (this.accountInfo.account.record_all_calls || this.application.record_all_calls) {
+      const listenOpts = {
+        url: `${JAMBONZ_RECORD_WS_BASE_URL}/record/${this.accountInfo.account.bucket_credential.vendor}`,
+        wsAuth: {
+          username: JAMBONZ_RECORD_WS_USERNAME,
+          password: JAMBONZ_RECORD_WS_PASSWORD
+        },
+        disableBidirectionalAudio: true,
+        mixType : 'stereo',
+        passDtmf: true
+      };
+
+      this.logger.debug({listenOpts}, 'Record all calls: enabling listen');
+      await this.startBackgroundListen({verb: 'listen', ...listenOpts}, 'jambonz-session-record');
+    }
+  }
+
+  _configMsEndpoint() {
+    if (this.onHoldMusic) {
+      this.ep.set({hold_music: `shout://${this.onHoldMusic.replace(/^https?:\/\//, '')}`});
+    }
   }
 
   /**

lib/session/rest-call-session.js

@@ -49,7 +49,6 @@ class RestCallSession extends CallSession {
    */
   _callerHungup() {
     if (this.restDialTask) {
-      this.logger.info('RestCallSession: releasing AMD');
       this.restDialTask.turnOffAmd();
     }
     this.callInfo.callTerminationBy = 'caller';

lib/tasks/conference.js

@@ -48,7 +48,7 @@ class Conference extends Task {
     this.confName = this.data.name;
     [
       'beep', 'startConferenceOnEnter', 'endConferenceOnExit', 'joinMuted',
-      'maxParticipants', 'waitHook', 'statusHook', 'endHook', 'enterHook'
+      'maxParticipants', 'waitHook', 'statusHook', 'endHook', 'enterHook', 'endConferenceDuration'
     ].forEach((attr) => this[attr] = this.data[attr]);
     this.record = this.data.record || {};
     this.statusEvents = [];
@@ -114,7 +114,12 @@ class Conference extends Task {
     }
     this.emitter.emit('kill');
     await this._doFinalMemberCheck(cs);
-    if (this.ep && this.ep.connected) this.ep.conn.removeAllListeners('esl::event::CUSTOM::*') ;
+    if (this.ep && this.ep.connected) {
+      this.ep.conn.removeAllListeners('esl::event::CUSTOM::*');
+      this.ep.api(`conference ${this.confName} kick ${this.memberId}`)
+        .catch((err) => this.logger.info({err}, 'Error kicking participant'));
+    }
+    cs.clearConferenceDetails();
     this.notifyTaskDone();
   }
 
@@ -339,9 +344,13 @@ class Conference extends Task {
     }
 
     const opts = {};
-    if (this.endConferenceOnExit) Object.assign(opts, {flags: {endconf: true}});
-    if (this.startConferenceOnEnter) Object.assign(opts, {flags: {moderator: true}});
-    if (this.joinMuted) Object.assign(opts, {flags: {mute: true}});
+    if (this.endConferenceOnExit || this.startConferenceOnEnter || this.joinMuted) {
+      Object.assign(opts, {flags: {
+        ...(this.endConferenceOnExit && {endconf: true}),
+        ...(this.startConferenceOnEnter && {moderator: true}),
+        ...(this.joinMuted && {joinMuted: true}),
+      }});
+    }
 
     try {
       const {memberId, confUuid} = await this.ep.join(this.confName, opts);
@@ -384,6 +393,11 @@ class Conference extends Task {
       this.ep.api('conference', `${this.confName} set max_members ${this.maxParticipants}`)
         .catch((err) => this.logger.error(err, `Error setting max participants to ${this.maxParticipants}`));
     }
+
+    if (typeof this.endConferenceDuration === 'number' && this.endConferenceDuration >= 0) {
+      this.ep.api('conference', `${this.confName} set endconference_grace_time ${this.endConferenceDuration}`)
+        .catch((err) => this.logger.error(err, `Error setting end conference time to ${this.endConferenceDuration}`));
+    }
   }
 
   /**

lib/tasks/config.js

@@ -40,6 +40,8 @@ class TaskConfig extends Task {
     this.preconditions = (this.bargeIn.enable || this.record?.action || this.listen?.url || this.data.amd) ?
       TaskPreconditions.Endpoint :
       TaskPreconditions.None;
+
+    this.onHoldMusic = this.data.onHoldMusic;
   }
 
   get name() { return TaskName.Config; }
@@ -72,6 +74,7 @@ class TaskConfig extends Task {
     }
     if (this.data.amd) phrase.push('enable amd');
     if (this.notifyEvents) phrase.push(`event notification ${this.notifyEvents ? 'on' : 'off'}`);
+    if (this.onHoldMusic) phrase.push(`onHoldMusic: ${this.onHoldMusic}`);
     return `${this.name}{${phrase.join(',')}}`;
   }
 
@@ -83,6 +86,10 @@ class TaskConfig extends Task {
       cs.notifyEvents = !!this.data.notifyEvents;
     }
 
+    if (this.onHoldMusic) {
+      cs.onHoldMusic = this.onHoldMusic;
+    }
+
     if (this.data.amd) {
       this.startAmd = cs.startAmd;
       this.stopAmd = cs.stopAmd;
@@ -105,21 +112,53 @@ class TaskConfig extends Task {
       cs.speechSynthesisVendor = this.synthesizer.vendor !== 'default'
         ? this.synthesizer.vendor
         : cs.speechSynthesisVendor;
+      cs.speechSynthesisLabel = this.synthesizer.label !== 'default'
+        ? this.synthesizer.label
+        : cs.speechSynthesisLabel;
       cs.speechSynthesisLanguage = this.synthesizer.language !== 'default'
         ?  this.synthesizer.language
         : cs.speechSynthesisLanguage;
       cs.speechSynthesisVoice = this.synthesizer.voice !== 'default'
         ? this.synthesizer.voice
         : cs.speechSynthesisVoice;
+
+      // fallback vendor
+      cs.fallbackSpeechSynthesisVendor = this.synthesizer.fallbackVendor !== 'default'
+        ? this.synthesizer.fallbackVendor
+        : cs.fallbackSpeechSynthesisVendor;
+      cs.fallbackSpeechSynthesisLabel = this.synthesizer.fallbackLabel !== 'default'
+        ? this.synthesizer.fallbackLabel
+        : cs.fallbackSpeechSynthesisLabel;
+      cs.fallbackSpeechSynthesisLanguage = this.synthesizer.fallbackLanguage !== 'default'
+        ?  this.synthesizer.fallbackLanguage
+        : cs.fallbackSpeechSynthesisLanguage;
+      cs.fallbackSpeechSynthesisVoice = this.synthesizer.fallbackVoice !== 'default'
+        ? this.synthesizer.fallbackVoice
+        : cs.fallbackSpeechSynthesisVoice;
       this.logger.info({synthesizer: this.synthesizer}, 'Config: updated synthesizer');
     }
     if (this.hasRecognizer) {
       cs.speechRecognizerVendor = this.recognizer.vendor !== 'default'
         ? this.recognizer.vendor
         : cs.speechRecognizerVendor;
+      cs.speechRecognizerLabel = this.recognizer.label !== 'default'
+        ? this.recognizer.label
+        : cs.speechRecognizerLabel;
       cs.speechRecognizerLanguage = this.recognizer.language !== 'default'
         ? this.recognizer.language
         : cs.speechRecognizerLanguage;
+
+      //fallback
+      cs.fallbackSpeechRecognizerVendor = this.recognizer.fallbackVendor !== 'default'
+        ? this.recognizer.fallbackVendor
+        : cs.fallbackSpeechRecognizerVendor;
+      cs.fallbackSpeechRecognizerLabel = this.recognizer.fallbackLabel !== 'default'
+        ? this.recognizer.fallbackLabel
+        : cs.fallbackSpeechRecognizerLabel;
+      cs.fallbackSpeechRecognizerLanguage = this.recognizer.fallbackLanguage !== 'default'
+        ? this.recognizer.fallbackLanguage
+        : cs.fallbackSpeechRecognizerLanguage;
+
       cs.isContinuousAsr = typeof this.recognizer.asrTimeout === 'number' ? true : false;
       if (cs.isContinuousAsr) {
         cs.asrTimeout = this.recognizer.asrTimeout;

lib/tasks/dequeue.js

@@ -16,6 +16,7 @@ class TaskDequeue extends Task {
     this.queueName = this.data.name;
     this.timeout = this.data.timeout || 0;
     this.beep = this.data.beep === true;
+    this.callSid = this.data.callSid;
 
     this.emitter = new Emitter();
     this.state = DequeueResults.Timeout;
@@ -53,7 +54,7 @@ class TaskDequeue extends Task {
   }
 
   _getMemberFromQueue(cs) {
-    const {popFront} = cs.srf.locals.dbHelpers;
+    const {retrieveFromSortedSet, retrieveByPatternSortedSet} = cs.srf.locals.dbHelpers;
 
     return new Promise(async(resolve) => {
       let timer;
@@ -70,7 +71,12 @@ class TaskDequeue extends Task {
 
       do {
         try {
-          const url = await popFront(this.queueName);
+          let url;
+          if (this.callSid) {
+            url = await retrieveByPatternSortedSet(this.queueName, `*${this.callSid}`);
+          } else {
+            url = await retrieveFromSortedSet(this.queueName);
+          }
           if (url) {
             found = true;
             clearTimeout(timer);
@@ -78,7 +84,7 @@ class TaskDequeue extends Task {
             resolve(url);
           }
         } catch (err) {
-          this.logger.debug({err}, 'TaskDequeue:_getMemberFromQueue error popFront');
+          this.logger.debug({err}, 'TaskDequeue:_getMemberFromQueue error Sorted Set');
         }
         await sleepFor(5000);
       } while (!this.killed && !timedout && !found);

lib/tasks/dial.js

@@ -12,10 +12,13 @@ const assert = require('assert');
 const placeCall = require('../utils/place-outdial');
 const sessionTracker = require('../session/session-tracker');
 const DtmfCollector = require('../utils/dtmf-collector');
+const ConfirmCallSession = require('../session/confirm-call-session');
 const dbUtils = require('../utils/db-utils');
 const debug = require('debug')('jambonz:feature-server');
 const {parseUri} = require('drachtio-srf');
 const {ANCHOR_MEDIA_ALWAYS} = require('../config');
+const { isOnhold } = require('../utils/sdp-utils');
+const { normalizeJambones } = require('@jambonz/verb-specifications');
 
 function parseDtmfOptions(logger, dtmfCapture) {
   let parentDtmfCollector, childDtmfCollector;
@@ -135,8 +138,13 @@ class TaskDial extends Task {
 
   get name() { return TaskName.Dial; }
 
+  get isOnHold() {
+    return this.isIncomingLegHold || this.isOutgoingLegHold;
+  }
+
   get canReleaseMedia() {
     const keepAnchor = this.data.anchorMedia ||
+    this.cs.isBackGroundListen ||
     ANCHOR_MEDIA_ALWAYS ||
     this.listenTask ||
     this.transcribeTask ||
@@ -166,6 +174,16 @@ class TaskDial extends Task {
   async exec(cs) {
     await super.exec(cs);
     try {
+      if (this.listenTask) {
+        const {span, ctx} = this.startChildSpan(`nested:${this.listenTask.summary}`);
+        this.listenTask.span = span;
+        this.listenTask.ctx = ctx;
+      }
+      if (this.transcribeTask) {
+        const {span, ctx} = this.startChildSpan(`nested:${this.transcribeTask.summary}`);
+        this.transcribeTask.span = span;
+        this.transcribeTask.ctx = ctx;
+      }
       if (this.data.amd) {
         this.startAmd = cs.startAmd;
         this.stopAmd = cs.stopAmd;
@@ -214,7 +232,7 @@ class TaskDial extends Task {
     }
     this._removeDtmfDetection(cs.dlg);
     this._removeDtmfDetection(this.dlg);
-    this._killOutdials();
+    await this._killOutdials();
     if (this.sd) {
       this.sd.kill();
       this.sd.removeAllListeners();
@@ -223,10 +241,12 @@ class TaskDial extends Task {
     if (this.callSid) sessionTracker.remove(this.callSid);
     if (this.listenTask) {
       await this.listenTask.kill(cs);
+      this.listenTask.span.end();
       this.listenTask = null;
     }
     if (this.transcribeTask) {
       await this.transcribeTask.kill(cs);
+      this.transcribeTask.span.end();
       this.transcribeTask = null;
     }
     this.notifyTaskDone();
@@ -333,11 +353,16 @@ class TaskDial extends Task {
     sd.removeAllListeners('callCreateFail');
   }
 
-  _killOutdials() {
+  async _killOutdials() {
     for (const [callSid, sd] of Array.from(this.dials)) {
       this.logger.debug(`Dial:_killOutdials killing callSid ${callSid}`);
-      sd.kill().catch((err) => this.logger.info(err, `Dial:_killOutdials Error killing ${callSid}`));
+      try {
+        await sd.kill();
+      } catch (err) {
+        this.logger.info(err, `Dial:_killOutdials Error killing ${callSid}`);
+      }
       this._removeHandlers(sd);
+      this.logger.debug(`Dial:_killOutdials killed callSid ${callSid}`);
     }
     this.dials.clear();
   }
@@ -409,6 +434,7 @@ class TaskDial extends Task {
       'X-Account-Sid': cs.accountSid,
       ...(req && req.has('X-CID') && {'X-CID': req.get('X-CID')}),
       ...(req && req.has('P-Asserted-Identity') && {'P-Asserted-Identity': req.get('P-Asserted-Identity')}),
+      ...(req && req.has('X-Voip-Carrier-Sid') && {'X-Voip-Carrier-Sid': req.get('X-Voip-Carrier-Sid')}),
       // Put headers at the end to make sure opt.headers override all default behavior.
       ...this.headers
     };
@@ -428,10 +454,14 @@ class TaskDial extends Task {
     }
 
     const ms = await cs.getMS();
-    this.timerRing = setTimeout(() => {
+    this.timerRing = setTimeout(async() => {
       this.logger.info(`Dial:_attemptCall: ring no answer timer ${this.timeout}s exceeded`);
       this.timerRing = null;
-      this._killOutdials();
+      try {
+        await this._killOutdials();
+      } catch (err) {
+        this.logger.info(err, 'Dial:_attemptCall - error killing outdials');
+      }
       this.result = {
         dialCallStatus: CallStatus.NoAnswer,
         dialSipStatus: 487
@@ -459,7 +489,7 @@ class TaskDial extends Task {
         }
         if (t.type === 'phone' && t.trunk) {
           const voip_carrier_sid = await lookupCarrier(cs.accountSid, t.trunk);
-          this.logger.info(`Dial:_attemptCalls: selected ${voip_carrier_sid} for requested carrier: ${t.trunk})`);
+          this.logger.info(`Dial:_attemptCalls: selected ${voip_carrier_sid} for requested carrier: ${t.trunk}`);
           if (voip_carrier_sid) {
             opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
           }
@@ -470,9 +500,11 @@ class TaskDial extends Task {
          * check if number matches any existing numbers
          *  */
         if (t.type === 'phone' && !t.trunk) {
-          const voip_carrier_sid = await lookupCarrierByPhoneNumber(req.body.account_sid, t.number);
+          const str = this.callerId || req.callingNumber || '';
+          const callingNumber = str.startsWith('+') ? str.substring(1) : str;
+          const voip_carrier_sid = await lookupCarrierByPhoneNumber(cs.accountSid, callingNumber);
           this.logger.info(
-            `Dial:_attemptCalls: selected ${voip_carrier_sid} for requested phone number: ${t.number})`);
+            `Dial:_attemptCalls: selected ${voip_carrier_sid} for requested phone number: ${callingNumber}`);
           if (voip_carrier_sid) {
             opts.headers['X-Requested-Carrier-Sid'] = voip_carrier_sid;
           }
@@ -491,7 +523,8 @@ class TaskDial extends Task {
           callInfo: cs.callInfo,
           accountInfo: cs.accountInfo,
           rootSpan: cs.rootSpan,
-          startSpan: this.startSpan.bind(this)
+          startSpan: this.startSpan.bind(this),
+          dialTask: this
         });
         this.dials.set(sd.callSid, sd);
 
@@ -507,7 +540,8 @@ class TaskDial extends Task {
             }
           })
           .on('callStatusChange', (obj) => {
-            if (this.results.dialCallStatus !== CallStatus.Completed) {
+            if (this.results.dialCallStatus !== CallStatus.Completed &&
+              this.results.dialCallStatus !== CallStatus.NoAnswer) {
               Object.assign(this.results, {
                 dialCallStatus: obj.callStatus,
                 dialSipStatus: obj.sipStatus,
@@ -560,11 +594,7 @@ class TaskDial extends Task {
             }
           })
           .on('reinvite', (req, res) => {
-            try {
-              cs.handleReinviteAfterMediaReleased(req, res);
-            } catch (err) {
-              this.logger.error(err, 'Error in dial einvite from B leg');
-            }
+            this._onReinvite(req, res);
           })
           .on('refer', (callInfo, req, res) => {
 
@@ -600,6 +630,35 @@ class TaskDial extends Task {
     this._killOutdials();       // NB: order is important
   }
 
+  async _onReinvite(req, res) {
+    try {
+      let isHandled = false;
+      if (this.cs.onHoldMusic) {
+        if (isOnhold(req.body) && !this.epOther && !this.ep) {
+          await this.cs.handleReinviteAfterMediaReleased(req, res);
+          // Onhold but media is already released
+          // reconnect A Leg and Response B leg
+          await this.reAnchorMedia(this.cs, this.sd);
+          this.isOutgoingLegHold = true;
+          isHandled = true;
+          this._onHoldHook();
+        } else if (!isOnhold(req.body) && this.epOther && this.ep && this.isOutgoingLegHold && this.canReleaseMedia) {
+          // Offhold, time to release media
+          const newSdp = await this.ep.modify(req.body);
+          await res.send(200, {body: newSdp});
+          await this._releaseMedia(this.cs, this.sd);
+          isHandled = true;
+          this.isOutgoingLegHold = false;
+        }
+      }
+      if (!isHandled) {
+        this.cs.handleReinviteAfterMediaReleased(req, res);
+      }
+    } catch (err) {
+      this.logger.error(err, 'Error in dial einvite from B leg');
+    }
+  }
+
   _onMaxCallDuration(cs) {
     this.logger.info(`Dial:_onMaxCallDuration tearing down call as it has reached ${this.timeLimit}s`);
     this.ep && this.ep.unbridge();
@@ -653,7 +712,7 @@ class TaskDial extends Task {
     if (this.parentDtmfCollector) this._installDtmfDetection(cs, cs.dlg);
     if (this.childDtmfCollector) this._installDtmfDetection(cs, this.dlg);
 
-    if (this.transcribeTask) this.transcribeTask.exec(cs, {ep2: this.epOther, ep:this.ep});
+    if (this.transcribeTask) this.transcribeTask.exec(cs, {ep: this.epOther, ep2:this.ep});
     if (this.listenTask) this.listenTask.exec(cs, {ep: this.epOther});
     if (this.startAmd) {
       try {
@@ -704,9 +763,29 @@ class TaskDial extends Task {
   }
 
   async handleReinviteAfterMediaReleased(req, res) {
-    const sdp = await this.dlg.modify(req.body);
-    this.logger.info({sdp}, 'Dial:handleReinviteAfterMediaReleased - sent reinvite to B leg');
-    res.send(200, {body: sdp});
+    let isHandled = false;
+    if (isOnhold(req.body) && !this.epOther && !this.ep) {
+      const sdp = await this.dlg.modify(req.body);
+      res.send(200, {body: sdp});
+      // Onhold but media is already released
+      await this.reAnchorMedia(this.cs, this.sd);
+      isHandled = true;
+      this.isIncomingLegHold = true;
+      this._onHoldHook();
+    } else if (!isOnhold(req.body) && this.epOther && this.ep && this.isIncomingLegHold && this.canReleaseMedia) {
+      // Offhold, time to release media
+      const newSdp = await this.epOther.modify(req.body);
+      await res.send(200, {body: newSdp});
+      await this._releaseMedia(this.cs, this.sd);
+      isHandled = true;
+      this.isIncomingLegHold = false;
+    }
+
+    if (!isHandled) {
+      const sdp = await this.dlg.modify(req.body);
+      this.logger.info({sdp}, 'Dial:handleReinviteAfterMediaReleased - sent reinvite to B leg');
+      res.send(200, {body: sdp});
+    }
   }
 
   _onAmdEvent(cs, evt) {
@@ -717,6 +796,48 @@ class TaskDial extends Task {
         this.logger.error({err}, 'Dial:_onAmdEvent - error calling actionHook');
       });
   }
+
+  async _onHoldHook(allowed = [TaskName.Play, TaskName.Say, TaskName.Pause]) {
+    if (this.data.onHoldHook) {
+      // send silence for keep Voice quality
+      await this.epOther.play('silence_stream://500');
+      let allowedTasks;
+      do {
+        try {
+          const b3 = this.getTracingPropagation();
+          const httpHeaders = b3 && {b3};
+          const json = await this.cs.application.requestor.
+            request('verb:hook', this.data.onHoldHook, this.cs.callInfo.toJSON(), httpHeaders);
+          const tasks = normalizeJambones(this.logger, json).map((tdata) => makeTask(this.logger, tdata));
+          allowedTasks = tasks.filter((t) => allowed.includes(t.name));
+          if (tasks.length !== allowedTasks.length) {
+            this.logger.debug({tasks, allowedTasks}, 'unsupported task');
+            throw new Error(`unsupported verb in enqueue waitHook: only ${JSON.stringify(allowed)}`);
+          }
+          this.logger.debug(`DialTask:_onHoldHook: executing ${tasks.length} tasks`);
+          if (tasks.length) {
+            this._playSession = new ConfirmCallSession({
+              logger: this.logger,
+              application: this.cs.application,
+              dlg: this.isIncomingLegHold ? this.dlg : this.cs.dlg,
+              ep: this.isIncomingLegHold ? this.ep : this.cs.ep,
+              callInfo: this.cs.callInfo,
+              accountInfo: this.cs.accountInfo,
+              tasks,
+              rootSpan: this.cs.rootSpan
+            });
+            await this._playSession.exec();
+            this._playSession = null;
+          }
+        } catch (error) {
+          this.logger.info(error, 'DialTask:_onHoldHook: failed retrieving waitHook');
+          this._playSession = null;
+          break;
+        }
+      } while (allowedTasks && allowedTasks.length > 0 && !this.killed && this.isOnHold);
+      this.logger.info('Finish onHoldHook');
+    }
+  }
 }
 
 module.exports = TaskDial;

lib/tasks/dialogflow/index.js

@@ -58,6 +58,13 @@ class Dialogflow extends Task {
       this.vendor = this.data.tts.vendor || 'default';
       this.language = this.data.tts.language || 'default';
       this.voice = this.data.tts.voice || 'default';
+      this.speechSynthesisLabel = this.data.tts.label || 'default';
+
+      // fallback tts
+      this.fallbackVendor = this.data.tts.fallbackVendor || 'default';
+      this.fallbackLanguage = this.data.tts.fallbackLanguage || 'default';
+      this.fallbackVoice = this.data.tts.fallbackLanguage || 'default';
+      this.fallbackLabel = this.data.tts.fallbackLabel || 'default';
     }
     this.bargein = this.data.bargein;
   }
@@ -118,8 +125,15 @@ class Dialogflow extends Task {
         this.vendor = cs.speechSynthesisVendor;
         this.language = cs.speechSynthesisLanguage;
         this.voice = cs.speechSynthesisVoice;
+        this.speechSynthesisLabel = cs.speechSynthesisLabel;
       }
-      this.ttsCredentials = cs.getSpeechCredentials(this.vendor, 'tts');
+      if (this.fallbackVendor === 'default') {
+        this.fallbackVendor = cs.fallbackSpeechSynthesisVendor;
+        this.fallbackLanguage = cs.fallbackSpeechSynthesisLanguage;
+        this.fallbackVoice = cs.fallbackSpeechSynthesisVoice;
+        this.fallbackLabel = cs.fallbackSpeechSynthesisLabel;
+      }
+      this.ttsCredentials = cs.getSpeechCredentials(this.vendor, 'tts', this.speechSynthesisLabel);
 
       this.ep.addCustomEventListener('dialogflow::intent', this._onIntent.bind(this, ep, cs));
       this.ep.addCustomEventListener('dialogflow::transcription', this._onTranscription.bind(this, ep, cs));
@@ -221,16 +235,7 @@ class Dialogflow extends Task {
       }
 
       try {
-        const obj = {
-          text: intent.fulfillmentText,
-          vendor: this.vendor,
-          language: this.language,
-          voice: this.voice,
-          salt: cs.callSid,
-          credentials: this.ttsCredentials
-        };
-        this.logger.debug({obj}, 'Dialogflow:_onIntent - playing message via tts');
-        const {filePath, servedFromCache} = await synthAudio(stats, obj);
+        const {filePath, servedFromCache} = await this._fallbackSynthAudio(cs, intent, stats, synthAudio);
         if (filePath) cs.trackTmpFile(filePath);
         if (!this.ttsCredentials && !servedFromCache) cs.billForTts(intent.fulfillmentText.length);
 
@@ -276,6 +281,46 @@ class Dialogflow extends Task {
     }
   }
 
+  async _fallbackSynthAudio(cs, intent, stats, synthAudio) {
+    try {
+      const obj = {
+        account_sid: cs.accountSid,
+        text: intent.fulfillmentText,
+        vendor: this.vendor,
+        language: this.language,
+        voice: this.voice,
+        salt: cs.callSid,
+        credentials: this.ttsCredentials
+      };
+      this.logger.debug({obj}, 'Dialogflow:_onIntent - playing message via tts');
+
+      return await synthAudio(stats, obj);
+    } catch (error) {
+      this.logger.info({error}, 'Failed to synthesize audio from primary vendor');
+
+      try {
+        if (this.fallbackVendor) {
+          const credentials = cs.getSpeechCredentials(this.fallbackVendor, 'tts', this.fallbackLabel);
+          const obj = {
+            account_sid: cs.accountSid,
+            text: intent.fulfillmentText,
+            vendor: this.fallbackVendor,
+            language: this.fallbackLanguage,
+            voice: this.fallbackVoice,
+            salt: cs.callSid,
+            credentials
+          };
+          this.logger.debug({obj}, 'Dialogflow:_onIntent - playing message via fallback tts');
+          return await synthAudio(stats, obj);
+        }
+      } catch (err) {
+        this.logger.info({err}, 'Failed to synthesize audio from falllback vendor');
+        throw err;
+      }
+      throw error;
+    }
+  }
+
   /**
    * A transcription - either interim or final - has been returned.
    * If we are doing barge-in based on hotword detection, check for the hotword or phrase.

lib/tasks/enqueue.js

@@ -18,6 +18,7 @@ class TaskEnqueue extends Task {
     this.preconditions = TaskPreconditions.Endpoint;
 
     this.queueName = this.data.name;
+    this.priority = this.data.priority;
     this.waitHook = this.data.waitHook;
 
     this.emitter = new Emitter();
@@ -70,12 +71,22 @@ class TaskEnqueue extends Task {
   }
 
   async _addToQueue(cs, dlg) {
-    const {pushBack} = cs.srf.locals.dbHelpers;
+    const {addToSortedSet, sortedSetLength} = cs.srf.locals.dbHelpers;
     const url = getUrl(cs);
     this.waitStartTime = Date.now();
     this.logger.debug({queue: this.queueName, url}, 'pushing url onto queue');
-    const members = await pushBack(this.queueName, url);
-    this.logger.info(`TaskEnqueue:_addToQueue: added to queue, length now ${members}`);
+    if (this.priority < 0) {
+      this.logger.warn(`priority ${this.priority} is invalid, need to be non-negative integer,
+      999 will be used for priority`);
+    }
+    let members = await addToSortedSet(this.queueName, url, this.priority);
+    if (members === 1) {
+      this.logger.info('TaskEnqueue:_addToQueue: added to queue');
+    } else {
+      this.logger.info('TaskEnqueue:_addToQueue: failed to add to queue');
+    }
+    members = await sortedSetLength(this.queueName);
+
     this.notifyUrl = url;
 
     /* invoke account-level webhook for queue event notifications */
@@ -90,9 +101,9 @@ class TaskEnqueue extends Task {
   }
 
   async _removeFromQueue(cs) {
-    const {removeFromList, lengthOfList} = cs.srf.locals.dbHelpers;
-    await removeFromList(this.queueName, getUrl(cs));
-    return await lengthOfList(this.queueName);
+    const {retrieveByPatternSortedSet, sortedSetLength} = cs.srf.locals.dbHelpers;
+    await retrieveByPatternSortedSet(this.queueName, `*${getUrl(cs)}`);
+    return await sortedSetLength(this.queueName);
   }
 
   async performAction() {
@@ -279,13 +290,13 @@ class TaskEnqueue extends Task {
       this.emitter.emit('dequeue', opts);
 
       try {
-        const {lengthOfList} = cs.srf.locals.dbHelpers;
-        const members = await lengthOfList(this.queueName);
+        const {sortedSetLength} = cs.srf.locals.dbHelpers;
+        const members = await sortedSetLength(this.queueName);
         this.dequeued = true;
         cs.performQueueWebhook({
           event: 'leave',
           queue: this.data.name,
-          length: Math.max(members - 1, 0),
+          length: Math.max(members, 0),
           leaveReason: 'dequeued',
           leaveTime: Date.now(),
           dequeuer: opts.dequeuer
@@ -301,7 +312,7 @@ class TaskEnqueue extends Task {
   }
 
   async _playHook(cs, dlg, hook, allowed = [TaskName.Play, TaskName.Say, TaskName.Pause, TaskName.Leave]) {
-    const {lengthOfList, getListPosition} = cs.srf.locals.dbHelpers;
+    const {sortedSetLength, sortedSetPositionByPattern} = cs.srf.locals.dbHelpers;
     const b3 = this.getTracingPropagation();
     const httpHeaders = b3 && {b3};
 
@@ -313,9 +324,14 @@ class TaskEnqueue extends Task {
       queueTime: getElapsedTime(this.waitStartTime)
     };
     try {
-      const queueSize = await lengthOfList(this.queueName);
-      const queuePosition = await getListPosition(this.queueName, this.notifyUrl);
-      Object.assign(params, {queueSize, queuePosition});
+      const queueSize = await sortedSetLength(this.queueName);
+      const queuePosition = await sortedSetPositionByPattern(this.queueName, `*${this.notifyUrl}`);
+      Object.assign(params, {
+        queueSize,
+        queuePosition: queuePosition.length ? queuePosition[0] : 0,
+        callSid: this.cs.callSid,
+        callId: this.cs.callId,
+      });
     } catch (err) {
       this.logger.error({err}, `TaskEnqueue:_playHook error retrieving list info for queue ${this.queueName}`);
     }

lib/tasks/gather.js

@@ -1,7 +1,5 @@
-const Task = require('./task');
 const {
   TaskName,
-  TaskPreconditions,
   GoogleTranscriptionEvents,
   NuanceTranscriptionEvents,
   AwsTranscriptionEvents,
@@ -19,6 +17,7 @@ const {
 } = require('../config');
 const makeTask = require('./make_task');
 const assert = require('assert');
+const SttTask = require('./stt-task');
 
 const compileTranscripts = (logger, evt, arr) => {
   if (!Array.isArray(arr) || arr.length === 0) return;
@@ -30,23 +29,9 @@ const compileTranscripts = (logger, evt, arr) => {
   evt.alternatives[0].transcript = t.trim();
 };
 
-class TaskGather extends Task {
+class TaskGather extends SttTask {
   constructor(logger, opts, parentTask) {
-    super(logger, opts);
-    this.preconditions = TaskPreconditions.Endpoint;
-
-    const {
-      setChannelVarsForStt,
-      normalizeTranscription,
-      removeSpeechListeners,
-      setSpeechCredentialsAtRuntime,
-      compileSonioxTranscripts
-    } = require('../utils/transcription-utils')(logger);
-    this.setChannelVarsForStt = setChannelVarsForStt;
-    this.normalizeTranscription = normalizeTranscription;
-    this.removeSpeechListeners = removeSpeechListeners;
-    this.compileSonioxTranscripts = compileSonioxTranscripts;
-
+    super(logger, opts, parentTask);
     [
       'finishOnKey', 'input', 'numDigits', 'minDigits', 'maxDigits',
       'interDigitTimeout', 'partialResultHook', 'bargein', 'dtmfBargein',
@@ -62,16 +47,10 @@ class TaskGather extends Task {
     this.listenDuringPrompt = this.data.listenDuringPrompt === false ? false : true;
     this.minBargeinWordCount = this.data.minBargeinWordCount || 1;
     if (this.data.recognizer) {
-      const recognizer = this.data.recognizer;
-      this.vendor = recognizer.vendor;
-      this.language = recognizer.language;
-
-      /* let credentials be supplied in the recognizer object at runtime */
-      this.sttCredentials = setSpeechCredentialsAtRuntime(recognizer);
-
       /* continuous ASR (i.e. compile transcripts until a special timeout or dtmf key) */
-      this.asrTimeout = typeof recognizer.asrTimeout === 'number' ? recognizer.asrTimeout * 1000 : 0;
-      if (this.asrTimeout > 0) this.asrDtmfTerminationDigit = recognizer.asrDtmfTerminationDigit;
+      this.asrTimeout = typeof this.data.recognizer.asrTimeout === 'number' ?
+        this.data.recognizer.asrTimeout * 1000 : 0;
+      if (this.asrTimeout > 0) this.asrDtmfTerminationDigit = this.data.recognizer.asrDtmfTerminationDigit;
       this.isContinuousAsr = this.asrTimeout > 0;
 
       if (Array.isArray(this.data.recognizer.hints) &&
@@ -79,10 +58,7 @@ class TaskGather extends Task {
         logger.debug('Gather: an empty hints array was supplied, so we will mask global hints');
         this.maskGlobalSttHints = true;
       }
-      this.data.recognizer.hints = this.data.recognizer.hints || [];
-      this.data.recognizer.altLanguages = this.data.recognizer.altLanguages || [];
     }
-    else this.data.recognizer = {hints: [], altLanguages: []};
 
     this.digitBuffer = '';
     this._earlyMedia = this.data.earlyMedia === true;
@@ -97,11 +73,6 @@ class TaskGather extends Task {
 
     /* buffer speech for continuous asr */
     this._bufferedTranscripts = [];
-
-    /* buffer for soniox transcripts */
-    this._sonioxTranscripts = [];
-
-    this.parentTask = parentTask;
     this.partialTranscriptsCount = 0;
   }
 
@@ -137,7 +108,6 @@ class TaskGather extends Task {
     this.logger.debug({options: this.data}, 'Gather:exec');
     await super.exec(cs);
     const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
-    const {getNuanceAccessToken, getIbmAccessToken} = cs.srf.locals.dbHelpers;
 
     if (cs.hasGlobalSttHints && !this.maskGlobalSttHints) {
       const {hints, hintsBoost} = cs.globalSttHints;
@@ -151,7 +121,7 @@ class TaskGather extends Task {
     }
     if (cs.hasAltLanguages) {
       this.data.recognizer.altLanguages = this.data.recognizer.altLanguages.concat(cs.altLanguages);
-      this.logger.debug({altLanguages: this.altLanguages},
+      this.logger.debug({altLanguages: this.data.recognizer?.altLanguages},
         'Gather:exec - applying altLanguages');
     }
     if (cs.hasGlobalSttPunctuation && !this.data.recognizer.punctuation) {
@@ -184,57 +154,59 @@ class TaskGather extends Task {
       this.language = cs.speechRecognizerLanguage;
       if (this.data.recognizer) this.data.recognizer.language = this.language;
     }
+    if ('default' === this.label || !this.label) {
+      this.label = cs.speechRecognizerLabel;
+      if (this.data.recognizer) this.data.recognizer.label = this.label;
+    }
+    // Fallback options
+    if ('default' === this.fallbackVendor || !this.fallbackVendor) {
+      this.fallbackVendor = cs.fallbackSpeechRecognizerVendor;
+      if (this.data.recognizer) this.data.recognizer.fallbackVendor = this.fallbackVendor;
+    }
+    if ('default' === this.fallbackLanguage || !this.fallbackLanguage) {
+      this.fallbackLanguage = cs.fallbackSpeechRecognizerLanguage;
+      if (this.data.recognizer) this.data.recognizer.fallbackLanguage = this.fallbackLanguage;
+    }
+    if ('default' === this.fallbackLabel || !this.fallbackLabel) {
+      this.fallbackLabel = cs.fallbackSpeechRecognizerLabel;
+      if (this.data.recognizer) this.data.recognizer.fallbackLabel = this.fallbackLabel;
+    }
     if (!this.data.recognizer.vendor) {
       this.data.recognizer.vendor = this.vendor;
     }
-    if (this.needsStt && !this.sttCredentials) this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
+
     if (this.needsStt && !this.sttCredentials) {
-      const {writeAlerts, AlertType} = cs.srf.locals;
-      this.logger.info(`TaskGather:exec - ERROR stt using ${this.vendor} requested but creds not supplied`);
-      writeAlerts({
-        account_sid: cs.accountSid,
-        alert_type: AlertType.STT_NOT_PROVISIONED,
-        vendor: this.vendor
-      }).catch((err) => this.logger.info({err}, 'Error generating alert for no stt'));
-      // Notify application that STT vender is wrong.
-      this.notifyError({
-        msg: 'ASR error',
-        details: `No speech-to-text service credentials for ${this.vendor} have been configured`
-      });
-      this.notifyTaskDone();
-      throw new Error(`No speech-to-text service credentials for ${this.vendor} have been configured`);
+      try {
+        this.sttCredentials = await this._initSpeechCredentials(cs, this.vendor, this.label);
+      } catch (error) {
+        if (this.fallbackVendor && this.isHandledByPrimaryProvider) {
+          await this._fallback();
+        } else {
+          throw error;
+        }
+      }
     }
 
-    if (this.vendor === 'nuance' && this.sttCredentials.client_id) {
-      /* get nuance access token */
-      const {client_id, secret} = this.sttCredentials;
-      const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
-      this.logger.debug({client_id}, `Gather:exec - got nuance access token ${servedFromCache ? 'from cache' : ''}`);
-      this.sttCredentials = {...this.sttCredentials, access_token};
-    }
-    else if (this.vendor == 'ibm' && this.sttCredentials.stt_api_key) {
-      /* get ibm access token */
-      const {stt_api_key, stt_region} = this.sttCredentials;
-      const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
-      this.logger.debug({stt_api_key}, `Gather:exec - got ibm access token ${servedFromCache ? 'from cache' : ''}`);
-      this.sttCredentials = {...this.sttCredentials, access_token, stt_region};
-    }
-    const startListening = (cs, ep) => {
+    const startListening = async(cs, ep) => {
       this._startTimer();
       if (this.isContinuousAsr && 0 === this.timeout) this._startAsrTimer();
       if (this.input.includes('speech') && !this.listenDuringPrompt) {
-        this._initSpeech(cs, ep)
-          .then(() => {
-            if (this.killed) {
-              this.logger.info('Gather:exec - task was quickly killed so do not transcribe');
-              return;
-            }
-            this._startTranscribing(ep);
-            return updateSpeechCredentialLastUsed(this.sttCredentials.speech_credential_sid);
-          })
-          .catch((err) => {
-            this.logger.error({err}, 'error in initSpeech');
-          });
+        try {
+          await this._initSpeech(cs, ep);
+          if (this.killed) {
+            this.logger.info('Gather:exec - task was quickly killed so do not transcribe');
+            return;
+          }
+          this._startTranscribing(ep);
+          return updateSpeechCredentialLastUsed(this.sttCredentials.speech_credential_sid);
+        } catch (e) {
+          if (this.fallbackVendor && this.isHandledByPrimaryProvider) {
+            await this._fallback();
+            startListening(cs, ep);
+          } else {
+            this.logger.error({error: e}, 'error in initSpeech');
+          }
+        }
       }
     };
 
@@ -704,8 +676,22 @@ class TaskGather extends Task {
   _onJambonzConnect(_cs, _ep) {
     this.logger.debug('TaskGather:_onJambonzConnect');
   }
-  _onJambonzError(cs, _ep, evt) {
+  async _onJambonzError(cs, _ep, evt) {
     this.logger.info({evt}, 'TaskGather:_onJambonzError');
+    if (this.isHandledByPrimaryProvider && this.fallbackVendor) {
+      _ep.stopTranscription({vendor: this.vendor})
+        .catch((err) => this.logger.error({err}, `Error stopping transcription for primary vendor ${this.vendor}`));
+      const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
+      try {
+        await this._fallback();
+        await this._initSpeech(cs, _ep);
+        this._startTranscribing(_ep);
+        updateSpeechCredentialLastUsed(this.sttCredentials.speech_credential_sid);
+        return;
+      } catch (error) {
+        this.logger.info({error}, `There is error while falling back to ${this.fallbackVendor}`);
+      }
+    }
     const {writeAlerts, AlertType} = cs.srf.locals;
 
     if (this.vendor === 'nuance') {
@@ -817,7 +803,11 @@ class TaskGather extends Task {
       this.logger.debug({evt}, 'TaskGather:resolve buffered results');
     }
 
-    this.span.setAttributes({'stt.resolve': reason, 'stt.result': JSON.stringify(evt)});
+    this.span.setAttributes({
+      channel: 1,
+      'stt.resolve': reason,
+      'stt.result': JSON.stringify(evt)
+    });
     if (this.needsStt && this.ep && this.ep.connected) {
       this.ep.stopTranscription({vendor: this.vendor})
         .catch((err) => this.logger.error({err}, 'Error stopping transcription'));

lib/tasks/lex.js

@@ -25,6 +25,13 @@ class Lex extends Task {
       this.vendor = this.data.tts.vendor || 'default';
       this.language = this.data.tts.language || 'default';
       this.voice = this.data.tts.voice || 'default';
+      this.speechCredentialLabel = this.data.tts.label || 'default';
+
+      // fallback tts
+      this.fallbackVendor = this.data.tts.fallbackVendor || 'default';
+      this.fallbackLanguage = this.data.tts.fallbackLanguage || 'default';
+      this.fallbackVoice = this.data.tts.fallbackLanguage || 'default';
+      this.fallbackLabel = this.data.tts.fallbackLabel || 'default';
     }
 
     this.botName = `${this.bot}:${this.alias}:${this.region}`;
@@ -102,8 +109,16 @@ class Lex extends Task {
         this.vendor = cs.speechSynthesisVendor;
         this.language = cs.speechSynthesisLanguage;
         this.voice = cs.speechSynthesisVoice;
+        this.speechCredentialLabel = cs.speechSynthesisLabel;
       }
-      this.ttsCredentials = cs.getSpeechCredentials(this.vendor, 'tts');
+      if (this.fallbackVendor === 'default') {
+        this.fallbackVendor = cs.fallbackSpeechSynthesisVendor;
+        this.fallbackLanguage = cs.fallbackSpeechSynthesisLanguage;
+        this.fallbackVoice = cs.fallbackSpeechSynthesisVoice;
+        this.fallbackLabel = cs.fallbackSpeechSynthesisLabel;
+      }
+
+      this.ttsCredentials = cs.getSpeechCredentials(this.vendor, 'tts', this.speechCredentialLabel);
 
       this.ep.addCustomEventListener('lex::intent', this._onIntent.bind(this, ep, cs));
       this.ep.addCustomEventListener('lex::transcription', this._onTranscription.bind(this, ep, cs));
@@ -168,6 +183,41 @@ class Lex extends Task {
     }
   }
 
+  async _fallbackSynthAudio(cs, msg, stats, synthAudio) {
+    try {
+      const {filePath} = await synthAudio(stats, {
+        account_sid: cs.accountSid,
+        text: msg,
+        vendor: this.vendor,
+        language: this.language,
+        voice: this.voice,
+        salt: cs.callSid,
+        credentials: this.ttsCredentials
+      });
+
+      return filePath;
+    } catch (error) {
+      this.logger.info({error}, 'failed to synth audio from primary vendor');
+      if (this.fallbackVendor) {
+        try {
+          const credential = cs.getSpeechCredentials(this.fallbackVendor, 'tts', this.fallbackLabel);
+          const {filePath} = await synthAudio(stats, {
+            account_sid: cs.accountSid,
+            text: msg,
+            vendor: this.fallbackVendor,
+            language: this.fallbackLanguage,
+            voice: this.fallbackVoice,
+            salt: cs.callSid,
+            credentials: credential
+          });
+          return filePath;
+        } catch (err) {
+          this.logger.info({err}, 'failed to synth audio from fallback vendor');
+        }
+      }
+    }
+  }
+
   /**
    * @param {*} evt - event data
    */
@@ -187,15 +237,7 @@ class Lex extends Task {
 
         try {
           this.logger.debug(`tts with ${this.vendor} ${this.voice}`);
-          // eslint-disable-next-line no-unused-vars
-          const {filePath, servedFromCache} = await synthAudio(stats, {
-            text: msg,
-            vendor: this.vendor,
-            language: this.language,
-            voice: this.voice,
-            salt: cs.callSid,
-            credentials: this.ttsCredentials
-          });
+          const filePath = await this._fallbackSynthAudio(cs, msg, stats, synthAudio);
           if (filePath) cs.trackTmpFile(filePath);
 
           if (this.events.includes('start-play')) {

lib/tasks/listen.js

@@ -3,10 +3,12 @@ const {TaskName, TaskPreconditions, ListenEvents, ListenStatus} = require('../ut
 const makeTask = require('./make_task');
 const moment = require('moment');
 const MAX_PLAY_AUDIO_QUEUE_SIZE = 10;
+const DTMF_SPAN_NAME = 'dtmf';
 
 class TaskListen extends Task {
   constructor(logger, opts, parentTask) {
     super(logger, opts);
+    this.disableBidirectionalAudio = opts.disableBidirectionalAudio;
     this.preconditions = TaskPreconditions.Endpoint;
 
     [
@@ -29,6 +31,10 @@ class TaskListen extends Task {
 
   get name() { return TaskName.Listen; }
 
+  set bugname(name) { this._bugname = name; }
+
+  set ignoreCustomerData(val) { this._ignoreCustomerData = val; }
+
   async exec(cs, {ep}) {
     await super.exec(cs);
     this.ep = ep;
@@ -65,7 +71,8 @@ class TaskListen extends Task {
     if (this.ep && this.ep.connected) {
       this.logger.debug('TaskListen:kill closing websocket');
       try {
-        await this.ep.forkAudioStop();
+        const args = this._bugname ? [this._bugname] : [];
+        await this.ep.forkAudioStop(...args);
         this.logger.debug('TaskListen:kill successfully closed websocket');
       } catch (err) {
         this.logger.info(err, 'TaskListen:kill');
@@ -85,13 +92,16 @@ class TaskListen extends Task {
 
   async updateListen(status) {
     if (!this.killed && this.ep && this.ep.connected) {
+      const args = this._bugname ? [this._bugname] : [];
       this.logger.info(`TaskListen:updateListen status ${status}`);
       switch (status) {
         case ListenStatus.Pause:
-          await this.ep.forkAudioPause().catch((err) => this.logger.info(err, 'TaskListen: error pausing audio'));
+          await this.ep.forkAudioPause(...args)
+            .catch((err) => this.logger.info(err, 'TaskListen: error pausing audio'));
           break;
         case ListenStatus.Resume:
-          await this.ep.forkAudioResume().catch((err) => this.logger.info(err, 'TaskListen: error resuming audio'));
+          await this.ep.forkAudioResume(...args)
+            .catch((err) => this.logger.info(err, 'TaskListen: error resuming audio'));
           break;
       }
     }
@@ -104,9 +114,13 @@ class TaskListen extends Task {
 
   async _startListening(cs, ep) {
     this._initListeners(ep);
+    const ci = this.nested ? this.parentTask.sd.callInfo : cs.callInfo.toJSON();
+    if (this._ignoreCustomerData) {
+      delete ci.customerData;
+    }
     const metadata = Object.assign(
       {sampleRate: this.sampleRate, mixType: this.mixType},
-      this.nested ? this.parentTask.sd.callInfo : cs.callInfo.toJSON(),
+      ci,
       this.metadata);
     if (this.hook.auth) {
       this.logger.debug({username: this.hook.auth.username, password: this.hook.auth.password},
@@ -120,6 +134,7 @@ class TaskListen extends Task {
       wsUrl: this.hook.url,
       mixType: this.mixType,
       sampling: this.sampleRate,
+      ...(this._bugname && {bugname: this._bugname}),
       metadata
     });
     this.recordStartTime = moment();
@@ -140,7 +155,7 @@ class TaskListen extends Task {
     }
 
     /* support bi-directional audio */
-    if (!this.disableBiDirectionalAudio) {
+    if (!this.disableBidirectionalAudio) {
       ep.addCustomEventListener(ListenEvents.PlayAudio, this._onPlayAudio.bind(this, ep));
     }
     ep.addCustomEventListener(ListenEvents.KillAudio, this._onKillAudio.bind(this, ep));
@@ -161,12 +176,25 @@ class TaskListen extends Task {
   }
 
   _onDtmf(ep, evt) {
-    this.logger.debug({evt}, `TaskListen:_onDtmf received dtmf ${evt.dtmf}`);
+    const {dtmf, duration} = evt;
+    this.logger.debug({evt}, `TaskListen:_onDtmf received dtmf ${dtmf}`);
     if (this.passDtmf && this.ep?.connected) {
-      const obj = {event: 'dtmf', dtmf: evt.dtmf, duration: evt.duration};
-      this.ep.forkAudioSendText(obj)
+      const obj = {event: 'dtmf', dtmf, duration};
+      const args = this._bugname ? [this._bugname, obj] : [obj];
+      this.ep.forkAudioSendText(...args)
         .catch((err) => this.logger.info({err}, 'TaskListen:_onDtmf error sending dtmf'));
     }
+
+    /* add a child span for the dtmf event */
+    const msDuration = Math.floor((duration / 8000) * 1000);
+    const {span} = this.startChildSpan(`${DTMF_SPAN_NAME}:${dtmf}`);
+    span.setAttributes({
+      channel: 1,
+      dtmf,
+      duration: `${msDuration}ms`
+    });
+    span.end();
+
     if (evt.dtmf === this.finishOnKey) {
       this.logger.info(`TaskListen:_onDtmf terminating task due to dtmf ${evt.dtmf}`);
       this.results.digits = evt.dtmf;
@@ -192,7 +220,15 @@ class TaskListen extends Task {
     try {
       const results = await ep.play(evt.file);
       logger.debug(`Finished playing file, result: ${JSON.stringify(results)}`);
-      ep.forkAudioSendText({type: 'playDone', data: Object.assign({id: evt.id}, results)});
+      const obj = {
+        type: 'playDone',
+        data: {
+          id: evt.id,
+          ...results
+        }
+      };
+      const args = this._bugname ? [this._bugname, obj] : [obj];
+      ep.forkAudioSendText(...args);
     } catch (err) {
       logger.error({err}, 'Error playing file');
     }

lib/tasks/rest_dial.js

@@ -23,6 +23,10 @@ class TaskRestDial extends Task {
 
   get name() { return TaskName.RestDial; }
 
+  set appJson(app_json) {
+    this.app_json = app_json;
+  }
+
   /**
    * INVITE has just been sent at this point
   */
@@ -59,12 +63,13 @@ class TaskRestDial extends Task {
     this.canCancel = false;
     const cs = this.callSession;
     cs.setDialog(dlg);
+    this.logger.debug('TaskRestDial:_onConnect - call connected');
 
     try {
       const b3 = this.getTracingPropagation();
       const httpHeaders = b3 && {b3};
       const params = {
-        ...cs.callInfo,
+        ...(cs.callInfo.toJSON()),
         defaults: {
           synthesizer: {
             vendor: cs.speechSynthesisVendor,
@@ -84,7 +89,14 @@ class TaskRestDial extends Task {
           this.logger.info({err}, 'Rest:dial:Call established - Error calling startAmd');
         }
       }
-      const tasks = await cs.requestor.request('session:new', this.call_hook, params, httpHeaders);
+      let tasks;
+      if (this.app_json) {
+        this.logger.debug('TaskRestDial: using app_json from task data');
+        tasks = JSON.parse(this.app_json);
+      } else {
+        this.logger.debug({call_hook: this.call_hook}, 'TaskRestDial: retrieving application');
+        tasks = await cs.requestor.request('session:new', this.call_hook, params, httpHeaders);
+      }
       if (tasks && Array.isArray(tasks)) {
         this.logger.debug({tasks: tasks}, `TaskRestDial: replacing application with ${tasks.length} tasks`);
         cs.replaceApplication(normalizeJambones(this.logger, tasks).map((tdata) => makeTask(this.logger, tdata)));
@@ -116,7 +128,10 @@ class TaskRestDial extends Task {
   _onCallTimeout() {
     this.logger.debug('TaskRestDial: timeout expired without answer, killing task');
     this.timer = null;
-    this.kill(this.cs);
+    if (this.canCancel) {
+      this.canCancel = false;
+      this.cs?.req?.cancel();
+    }
   }
 
   _onAmdEvent(cs, evt) {

lib/tasks/say.js

@@ -37,6 +37,7 @@ class TaskSay extends Task {
     this.synthesizer = this.data.synthesizer || {};
     this.disableTtsCache = this.data.disableTtsCache;
     this.options = this.synthesizer.options || {};
+    this.isHandledByPrimaryProvider = true;
   }
 
   get name() { return TaskName.Say; }
@@ -49,26 +50,15 @@ class TaskSay extends Task {
     return `${this.name}{${this.text[0]}}`;
   }
 
-  async exec(cs, {ep}) {
-    await super.exec(cs);
-
+  async _synthesizeWithSpecificVendor(cs, ep, {vendor, language, voice, label}) {
     const {srf} = cs;
     const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, srf);
     const {writeAlerts, AlertType, stats} = srf.locals;
     const {synthAudio} = srf.locals.dbHelpers;
-    const vendor = this.synthesizer.vendor && this.synthesizer.vendor !== 'default' ?
-      this.synthesizer.vendor :
-      cs.speechSynthesisVendor;
-    const language = this.synthesizer.language && this.synthesizer.language !== 'default' ?
-      this.synthesizer.language :
-      cs.speechSynthesisLanguage ;
-    let voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default' ?
-      this.synthesizer.voice :
-      cs.speechSynthesisVoice;
     const engine = this.synthesizer.engine || 'standard';
     const salt = cs.callSid;
-    let credentials = cs.getSpeechCredentials(vendor, 'tts');
 
+    let credentials = cs.getSpeechCredentials(vendor, 'tts', label);
     /* parse Nuance voices into name and model */
     let model;
     if (vendor === 'nuance' && voice) {
@@ -90,7 +80,6 @@ class TaskSay extends Task {
     }
 
     this.logger.info({vendor, language, voice, model}, 'TaskSay:exec');
-    this.ep = ep;
     try {
       if (!credentials) {
         writeAlerts({
@@ -120,6 +109,7 @@ class TaskSay extends Task {
         });
         try {
           const {filePath, servedFromCache, rtt} = await synthAudio(stats, {
+            account_sid: cs.accountSid,
             text,
             vendor,
             language,
@@ -159,31 +149,83 @@ class TaskSay extends Task {
             detail: err.message
           }).catch((err) => this.logger.info({err}, 'Error generating alert for tts failure'));
           this.notifyError({msg: 'TTS error', details: err.message || err});
-          return;
+          throw err;
         }
       };
 
       const arr = this.text.map((t) => generateAudio(t));
-      const filepath = (await Promise.all(arr)).filter((fp) => fp && fp.length);
-      this.notifyStatus({event: 'start-playback'});
-
-      while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep?.connected) {
-        let segment = 0;
-        while (!this.killed && segment < filepath.length) {
-          if (cs.isInConference) {
-            const {memberId, confName, confUuid} = cs;
-            await this.playToConfMember(this.ep, memberId, confName, confUuid, filepath[segment]);
-          }
-          else {
-            this.logger.debug(`Say:exec sending command to play file ${filepath[segment]}`);
-            await ep.play(filepath[segment]);
-            this.logger.debug(`Say:exec completed play file ${filepath[segment]}`);
-          }
-          segment++;
-        }
-      }
+      return (await Promise.all(arr)).filter((fp) => fp && fp.length);
     } catch (err) {
       this.logger.info(err, 'TaskSay:exec error');
+      throw err;
+    }
+
+  }
+
+  async exec(cs, {ep}) {
+    await super.exec(cs);
+    this.ep = ep;
+
+    const vendor = this.synthesizer.vendor && this.synthesizer.vendor !== 'default' ?
+      this.synthesizer.vendor :
+      cs.speechSynthesisVendor;
+    const language = this.synthesizer.language && this.synthesizer.language !== 'default' ?
+      this.synthesizer.language :
+      cs.speechSynthesisLanguage ;
+    const voice =  this.synthesizer.voice && this.synthesizer.voice !== 'default' ?
+      this.synthesizer.voice :
+      cs.speechSynthesisVoice;
+    const label = this.synthesizer.label && this.synthesizer.label !== 'default' ?
+      this.synthesizer.label :
+      cs.speechSynthesisLabel;
+
+    const fallbackVendor = this.synthesizer.fallbackVendor && this.synthesizer.fallbackVendor !== 'default' ?
+      this.synthesizer.fallbackVendor :
+      cs.fallbackSpeechSynthesisVendor;
+    const fallbackLanguage = this.synthesizer.fallbackLanguage && this.synthesizer.fallbackLanguage !== 'default' ?
+      this.synthesizer.fallbackLanguage :
+      cs.fallbackSpeechSynthesisLanguage ;
+    const fallbackVoice =  this.synthesizer.fallbackVoice && this.synthesizer.fallbackVoice !== 'default' ?
+      this.synthesizer.fallbackVoice :
+      cs.fallbackSpeechSynthesisVoice;
+    const fallbackLabel = this.synthesizer.fallbackLabel && this.synthesizer.fallbackLabel !== 'default' ?
+      this.synthesizer.fallbackLabel :
+      cs.fallbackSpeechSynthesisLabel;
+
+    let filepath;
+    try {
+      filepath = await this._synthesizeWithSpecificVendor(cs, ep, {vendor, language, voice, label});
+    } catch (error) {
+      if (fallbackVendor && this.isHandledByPrimaryProvider) {
+        this.isHandledByPrimaryProvider = false;
+        this.logger.info(`Synthesize error, fallback to ${fallbackVendor}`);
+        filepath = await this._synthesizeWithSpecificVendor(cs, ep,
+          {
+            vendor: fallbackVendor,
+            language: fallbackLanguage,
+            voice: fallbackVoice,
+            label: fallbackLabel
+          });
+      } else {
+        throw error;
+      }
+    }
+    this.notifyStatus({event: 'start-playback'});
+
+    while (!this.killed && (this.loop === 'forever' || this.loop--) && this.ep?.connected) {
+      let segment = 0;
+      while (!this.killed && segment < filepath.length) {
+        if (cs.isInConference) {
+          const {memberId, confName, confUuid} = cs;
+          await this.playToConfMember(this.ep, memberId, confName, confUuid, filepath[segment]);
+        }
+        else {
+          this.logger.debug(`Say:exec sending command to play file ${filepath[segment]}`);
+          await ep.play(filepath[segment]);
+          this.logger.debug(`Say:exec completed play file ${filepath[segment]}`);
+        }
+        segment++;
+      }
     }
     this.emit('playDone');
   }

lib/tasks/stt-task.js

@@ -0,0 +1,100 @@
+const Task = require('./task');
+const assert = require('assert');
+const { TaskPreconditions } = require('../utils/constants');
+
+class SttTask extends Task {
+
+  constructor(logger, data, parentTask) {
+    super(logger, data);
+    this.parentTask = parentTask;
+
+    this.preconditions = TaskPreconditions.Endpoint;
+
+    const {
+      setChannelVarsForStt,
+      normalizeTranscription,
+      removeSpeechListeners,
+      setSpeechCredentialsAtRuntime,
+      compileSonioxTranscripts
+    } = require('../utils/transcription-utils')(logger);
+    this.setChannelVarsForStt = setChannelVarsForStt;
+    this.normalizeTranscription = normalizeTranscription;
+    this.removeSpeechListeners = removeSpeechListeners;
+    this.compileSonioxTranscripts = compileSonioxTranscripts;
+
+    this.isHandledByPrimaryProvider = true;
+    if (this.data.recognizer) {
+      const recognizer = this.data.recognizer;
+      this.vendor = recognizer.vendor;
+      this.language = recognizer.language;
+      this.label = recognizer.label;
+
+      //fallback
+      this.fallbackVendor = recognizer.fallbackVendor || 'default';
+      this.fallbackLanguage = recognizer.fallbackLanguage || 'default';
+      this.fallbackLabel = recognizer.fallbackLabel || 'default';
+
+      /* let credentials be supplied in the recognizer object at runtime */
+      this.sttCredentials = setSpeechCredentialsAtRuntime(recognizer);
+    } else {
+      this.data.recognizer = {hints: [], altLanguages: []};
+    }
+
+    /* buffer for soniox transcripts */
+    this._sonioxTranscripts = [];
+
+  }
+
+  async _initSpeechCredentials(cs, vendor, label) {
+    const {getNuanceAccessToken, getIbmAccessToken} = this.cs.srf.locals.dbHelpers;
+    let credentials = cs.getSpeechCredentials(vendor, 'stt', label);
+
+    if (!credentials) {
+      const {writeAlerts, AlertType} = cs.srf.locals;
+      this.logger.info(`ERROR stt using ${vendor} requested but creds not supplied`);
+      writeAlerts({
+        account_sid: cs.accountSid,
+        alert_type: AlertType.STT_NOT_PROVISIONED,
+        vendor
+      }).catch((err) => this.logger.info({err}, 'Error generating alert for no stt'));
+      // Notify application that STT vender is wrong.
+      this.notifyError({
+        msg: 'ASR error',
+        details: `No speech-to-text service credentials for ${vendor} have been configured`
+      });
+      this.notifyTaskDone();
+      throw new Error(`No speech-to-text service credentials for ${vendor} have been configured`);
+    }
+
+    if (vendor === 'nuance' && credentials.client_id) {
+      /* get nuance access token */
+      const {client_id, secret} = credentials;
+      const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
+      this.logger.debug({client_id}, `got nuance access token ${servedFromCache ? 'from cache' : ''}`);
+      credentials = {...credentials, access_token};
+    }
+    else if (vendor == 'ibm' && credentials.stt_api_key) {
+      /* get ibm access token */
+      const {stt_api_key, stt_region} = credentials;
+      const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
+      this.logger.debug({stt_api_key}, `got ibm access token ${servedFromCache ? 'from cache' : ''}`);
+      credentials = {...credentials, access_token, stt_region};
+    }
+    return credentials;
+  }
+
+  async _fallback() {
+    assert(this.fallbackVendor, 'fallback failed without fallbackVendor configuration');
+    this.isHandledByPrimaryProvider = false;
+    this.logger.info(`Failed to use primary STT provider, fallback to ${this.fallbackVendor}`);
+    this.vendor = this.fallbackVendor;
+    this.language = this.fallbackLanguage;
+    this.label = this.fallbackLabel;
+    this.data.recognizer.vendor = this.vendor;
+    this.data.recognizer.language = this.language;
+    this.data.recognizer.label = this.label;
+    this.sttCredentials = await this._initSpeechCredentials(this.cs, this.vendor, this.label);
+  }
+}
+
+module.exports = SttTask;

lib/tasks/transcribe.js

@@ -1,7 +1,6 @@
-const Task = require('./task');
+const assert = require('assert');
 const {
   TaskName,
-  TaskPreconditions,
   GoogleTranscriptionEvents,
   NuanceTranscriptionEvents,
   AwsTranscriptionEvents,
@@ -10,45 +9,33 @@ const {
   SonioxTranscriptionEvents,
   IbmTranscriptionEvents,
   NvidiaTranscriptionEvents,
-  JambonzTranscriptionEvents
+  JambonzTranscriptionEvents,
+  TranscribeStatus
 } = require('../utils/constants');
 const { normalizeJambones } = require('@jambonz/verb-specifications');
+const SttTask = require('./stt-task');
 
-class TaskTranscribe extends Task {
+const STT_LISTEN_SPAN_NAME = 'stt-listen';
+
+class TaskTranscribe extends SttTask {
   constructor(logger, opts, parentTask) {
-    super(logger, opts);
-    this.preconditions = TaskPreconditions.Endpoint;
-    this.parentTask = parentTask;
-
-    const {
-      setChannelVarsForStt,
-      normalizeTranscription,
-      removeSpeechListeners,
-      setSpeechCredentialsAtRuntime,
-      compileSonioxTranscripts
-    } = require('../utils/transcription-utils')(logger);
-    this.setChannelVarsForStt = setChannelVarsForStt;
-    this.normalizeTranscription = normalizeTranscription;
-    this.removeSpeechListeners = removeSpeechListeners;
-    this.compileSonioxTranscripts = compileSonioxTranscripts;
+    super(logger, opts, parentTask);
 
     this.transcriptionHook = this.data.transcriptionHook;
     this.earlyMedia = this.data.earlyMedia === true || (parentTask && parentTask.earlyMedia);
 
-    const recognizer = this.data.recognizer;
-    this.vendor = recognizer.vendor;
-    this.language = recognizer.language;
-    this.interim = !!recognizer.interim;
-    this.separateRecognitionPerChannel = recognizer.separateRecognitionPerChannel;
+    if (this.data.recognizer) {
+      this.interim = !!this.data.recognizer.interim;
+      this.separateRecognitionPerChannel = this.data.recognizer.separateRecognitionPerChannel;
+    }
 
-    /* let credentials be supplied in the recognizer object at runtime */
-    this.sttCredentials = setSpeechCredentialsAtRuntime(recognizer);
+    this.childSpan = [null, null];
 
-    /* buffer for soniox transcripts */
-    this._sonioxTranscripts = [];
-
-    recognizer.hints = recognizer.hints || [];
-    recognizer.altLanguages = recognizer.altLanguages || [];
+    // Continuos asr timeout
+    this.asrTimeout = typeof this.data.recognizer.asrTimeout === 'number' ? this.data.recognizer.asrTimeout * 1000 : 0;
+    this.isContinuousAsr = this.asrTimeout > 0;
+    /* buffer speech for continuous asr */
+    this._bufferedTranscripts = [];
   }
 
   get name() { return TaskName.Transcribe; }
@@ -56,7 +43,6 @@ class TaskTranscribe extends Task {
   async exec(cs, {ep, ep2}) {
     super.exec(cs);
     const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
-    const {getNuanceAccessToken, getIbmAccessToken} = cs.srf.locals.dbHelpers;
 
     if (cs.hasGlobalSttHints) {
       const {hints, hintsBoost} = cs.globalSttHints;
@@ -84,38 +70,40 @@ class TaskTranscribe extends Task {
       this.language = cs.speechRecognizerLanguage;
       if (this.data.recognizer) this.data.recognizer.language = this.language;
     }
+    if ('default' === this.label || !this.label) {
+      this.label = cs.speechRecognizerLabel;
+      if (this.data.recognizer) this.data.recognizer.label = this.label;
+    }
+    // Fallback options
+    if ('default' === this.fallbackVendor || !this.fallbackVendor) {
+      this.fallbackVendor = cs.fallbackSpeechRecognizerVendor;
+      if (this.data.recognizer) this.data.recognizer.fallbackVendor = this.fallbackVendor;
+    }
+    if ('default' === this.fallbackLanguage || !this.fallbackLanguage) {
+      this.fallbackLanguage = cs.fallbackSpeechRecognizerLanguage;
+      if (this.data.recognizer) this.data.recognizer.fallbackLanguage = this.fallbackLanguage;
+    }
+    if ('default' === this.fallbackLabel || !this.fallbackLabel) {
+      this.fallbackLabel = cs.fallbackSpeechRecognizerLabel;
+      if (this.data.recognizer) this.data.recognizer.fallbackLabel = this.fallbackLabel;
+    }
     if (!this.data.recognizer.vendor) {
       this.data.recognizer.vendor = this.vendor;
     }
-    if (!this.sttCredentials) this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
+
+    if (!this.sttCredentials) {
+      try {
+        this.sttCredentials = await this._initSpeechCredentials(cs, this.vendor, this.label);
+      } catch (error) {
+        if (this.fallbackVendor && this.isHandledByPrimaryProvider) {
+          await this._fallback();
+        } else {
+          throw error;
+        }
+      }
+    }
 
     try {
-      if (!this.sttCredentials) {
-        const {writeAlerts, AlertType} = cs.srf.locals;
-        this.logger.info(`TaskTranscribe:exec - ERROR stt using ${this.vendor} requested but creds not supplied`);
-        writeAlerts({
-          account_sid: cs.accountSid,
-          alert_type: AlertType.STT_NOT_PROVISIONED,
-          vendor: this.vendor
-        }).catch((err) => this.logger.info({err}, 'Error generating alert for no stt'));
-        throw new Error('no provisioned speech credentials for TTS');
-      }
-
-      if (this.vendor === 'nuance' && this.sttCredentials.client_id) {
-        /* get nuance access token */
-        const {client_id, secret} = this.sttCredentials;
-        const {access_token, servedFromCache} = await getNuanceAccessToken(client_id, secret, 'asr tts');
-        this.logger.debug({client_id},
-          `Transcribe:exec - got nuance access token ${servedFromCache ? 'from cache' : ''}`);
-        this.sttCredentials = {...this.sttCredentials, access_token};
-      }
-      else if (this.vendor == 'ibm' && this.sttCredentials.stt_api_key) {
-        /* get ibm access token */
-        const {stt_api_key, stt_region} = this.sttCredentials;
-        const {access_token, servedFromCache} = await getIbmAccessToken(stt_api_key);
-        this.logger.debug({stt_api_key}, `Gather:exec - got ibm access token ${servedFromCache ? 'from cache' : ''}`);
-        this.sttCredentials = {...this.sttCredentials, access_token, stt_region};
-      }
       await this._startTranscribing(cs, ep, 1);
       if (this.separateRecognitionPerChannel && ep2) {
         await this._startTranscribing(cs, ep2, 2);
@@ -132,8 +120,7 @@ class TaskTranscribe extends Task {
     this.removeSpeechListeners(ep);
   }
 
-  async kill(cs) {
-    super.kill(cs);
+  async _stopTranscription() {
     let stopTranscription = false;
     if (this.ep?.connected) {
       stopTranscription = true;
@@ -145,6 +132,13 @@ class TaskTranscribe extends Task {
       this.ep2.stopTranscription({vendor: this.vendor})
         .catch((err) => this.logger.info(err, 'Error TaskTranscribe:kill'));
     }
+
+    return stopTranscription;
+  }
+
+  async kill(cs) {
+    super.kill(cs);
+    const stopTranscription = this._stopTranscription();
     // hangup after 1 sec if we don't get a final transcription
     if (stopTranscription) this._timer = setTimeout(() => this.notifyTaskDone(), 1500);
     else this.notifyTaskDone();
@@ -152,6 +146,23 @@ class TaskTranscribe extends Task {
     await this.awaitTaskDone();
   }
 
+  async updateTranscribe(status) {
+    if (!this.killed && this.ep && this.ep.connected) {
+      this.logger.info(`TaskTranscribe:updateTranscribe status ${status}`);
+      switch (status) {
+        case TranscribeStatus.Pause:
+          await this._stopTranscription();
+          break;
+        case TranscribeStatus.Resume:
+          await this._startTranscribing(this.cs, this.ep, 1);
+          if (this.separateRecognitionPerChannel && this.ep2) {
+            await this._startTranscribing(this.cs, this.ep2, 2);
+          }
+          break;
+      }
+    }
+  }
+
   async _startTranscribing(cs, ep, channel) {
     const opts = this.setChannelVarsForStt(this, this.sttCredentials, this.data.recognizer);
     switch (this.vendor) {
@@ -227,7 +238,19 @@ class TaskTranscribe extends Task {
           this._onVadDetected.bind(this, cs, ep));
         break;
       default:
-        throw new Error(`Invalid vendor ${this.vendor}`);
+        if (this.vendor.startsWith('custom:')) {
+          this.bugname = `${this.vendor}_transcribe`;
+          ep.addCustomEventListener(JambonzTranscriptionEvents.Transcription, this._onTranscription.bind(this, cs, ep));
+          ep.addCustomEventListener(JambonzTranscriptionEvents.Connect, this._onJambonzConnect.bind(this, cs, ep));
+          ep.addCustomEventListener(JambonzTranscriptionEvents.ConnectFailure,
+            this._onJambonzConnectFailure.bind(this, cs, ep));
+          break;
+        }
+        else {
+          this.notifyError({ msg: 'ASR error', details:`Invalid vendor ${this.vendor}`});
+          this.notifyTaskDone();
+          throw new Error(`Invalid vendor ${this.vendor}`);
+        }
     }
 
     /* common handler for all stt engine errors */
@@ -236,6 +259,10 @@ class TaskTranscribe extends Task {
       .catch((err) => this.logger.info(err, 'Error setting channel variables'));
 
     await this._transcribe(ep);
+
+    /* start child span for this channel */
+    const {span, ctx} = this.startChildSpan(`${STT_LISTEN_SPAN_NAME}:${channel}`);
+    this.childSpan[channel - 1] = {span, ctx};
   }
 
   async _transcribe(ep) {
@@ -285,6 +312,36 @@ class TaskTranscribe extends Task {
       }
     }
 
+    if (this.isContinuousAsr && evt.is_final) {
+      this._bufferedTranscripts.push(evt);
+      this._startAsrTimer(channel);
+    } else {
+      await this._resolve(channel, evt);
+    }
+  }
+
+  _compileTranscripts() {
+    assert(this._bufferedTranscripts.length);
+    const evt = this._bufferedTranscripts[0];
+    let t = '';
+    for (const a of this._bufferedTranscripts) {
+      t += ` ${a.alternatives[0].transcript}`;
+    }
+    evt.alternatives[0].transcript = t.trim();
+    return evt;
+  }
+
+  async _resolve(channel, evt) {
+    /* we've got a transcript, so end the otel child span for this channel */
+    if (this.childSpan[channel - 1] && this.childSpan[channel - 1].span) {
+      this.childSpan[channel - 1].span.setAttributes({
+        channel,
+        'stt.resolve': 'transcript',
+        'stt.result': JSON.stringify(evt)
+      });
+      this.childSpan[channel - 1].span.end();
+    }
+
     if (this.transcriptionHook) {
       const b3 = this.getTracingPropagation();
       const httpHeaders = b3 && {b3};
@@ -315,16 +372,44 @@ class TaskTranscribe extends Task {
       this._clearTimer();
       this.notifyTaskDone();
     }
+    else {
+      /* start another child span for this channel */
+      const {span, ctx} = this.startChildSpan(`${STT_LISTEN_SPAN_NAME}:${channel}`);
+      this.childSpan[channel - 1] = {span, ctx};
+    }
   }
 
   _onNoAudio(cs, ep, channel) {
     this.logger.debug(`TaskTranscribe:_onNoAudio restarting transcription on channel ${channel}`);
+    if (this.childSpan[channel - 1] && this.childSpan[channel - 1].span) {
+      this.childSpan[channel - 1].span.setAttributes({
+        channel,
+        'stt.resolve': 'timeout'
+      });
+      this.childSpan[channel - 1].span.end();
+    }
     this._transcribe(ep);
+
+    /* start new child span for this channel */
+    const {span, ctx} = this.startChildSpan(`${STT_LISTEN_SPAN_NAME}:${channel}`);
+    this.childSpan[channel - 1] = {span, ctx};
   }
 
   _onMaxDurationExceeded(cs, ep, channel) {
     this.logger.debug(`TaskTranscribe:_onMaxDurationExceeded restarting transcription on channel ${channel}`);
+    if (this.childSpan[channel - 1] && this.childSpan[channel - 1].span) {
+      this.childSpan[channel - 1].span.setAttributes({
+        channel,
+        'stt.resolve': 'max duration exceeded'
+      });
+      this.childSpan[channel - 1].span.end();
+    }
+
     this._transcribe(ep);
+
+    /* start new child span for this channel */
+    const {span, ctx} = this.startChildSpan(`${STT_LISTEN_SPAN_NAME}:${channel}`);
+    this.childSpan[channel - 1] = {span, ctx};
   }
 
   _clearTimer() {
@@ -337,7 +422,7 @@ class TaskTranscribe extends Task {
     this.logger.debug('TaskTranscribe:_onDeepgramConnect');
   }
 
-  _onDeepGramConnectFailure(cs, _ep, _channel, evt) {
+  _onDeepGramConnectFailure(cs, _ep, channel, evt) {
     const {reason} = evt;
     const {writeAlerts, AlertType} = cs.srf.locals;
     this.logger.info({evt}, 'TaskTranscribe:_onDeepgramConnectFailure');
@@ -348,6 +433,32 @@ class TaskTranscribe extends Task {
       vendor: 'deepgram',
     }).catch((err) => this.logger.info({err}, 'Error generating alert for deepgram connection failure'));
     this.notifyError(`Failed connecting to speech vendor deepgram: ${reason}`);
+
+    if (this.childSpan[channel - 1] && this.childSpan[channel - 1].span) {
+      this.childSpan[channel - 1].span.setAttributes({
+        channel,
+        'stt.resolve': 'connection failure'
+      });
+      this.childSpan[channel - 1].span.end();
+    }
+    this.notifyTaskDone();
+  }
+
+  _onJambonzConnect(_cs, _ep) {
+    this.logger.debug('TaskTranscribe:_onJambonzConnect');
+  }
+
+  _onJambonzConnectFailure(cs, _ep, evt) {
+    const {reason} = evt;
+    const {writeAlerts, AlertType} = cs.srf.locals;
+    this.logger.info({evt}, 'TaskTranscribe:_onJambonzConnectFailure');
+    writeAlerts({
+      account_sid: cs.accountSid,
+      alert_type: AlertType.STT_FAILURE,
+      message: `Failed connecting to ${this.vendor} speech recognizer: ${reason}`,
+      vendor: this.vendor,
+    }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
+    this.notifyError({msg: 'ASR error', details:`Failed connecting to speech vendor ${this.vendor}: ${reason}`});
     this.notifyTaskDone();
   }
 
@@ -355,7 +466,7 @@ class TaskTranscribe extends Task {
     this.logger.debug('TaskTranscribe:_onIbmConnect');
   }
 
-  _onIbmConnectFailure(cs, _ep, _channel, evt) {
+  _onIbmConnectFailure(cs, _ep, channel, evt) {
     const {reason} = evt;
     const {writeAlerts, AlertType} = cs.srf.locals;
     this.logger.info({evt}, 'TaskTranscribe:_onIbmConnectFailure');
@@ -366,31 +477,72 @@ class TaskTranscribe extends Task {
       vendor: 'ibm',
     }).catch((err) => this.logger.info({err}, 'Error generating alert for IBM connection failure'));
     this.notifyError(`Failed connecting to speech vendor IBM: ${reason}`);
+
+    if (this.childSpan[channel - 1] && this.childSpan[channel - 1].span) {
+      this.childSpan[channel - 1].span.setAttributes({
+        channel,
+        'stt.resolve': 'connection failure'
+      });
+      this.childSpan[channel - 1].span.end();
+    }
     this.notifyTaskDone();
   }
   _onIbmError(cs, _ep, _channel, evt) {
     this.logger.info({evt}, 'TaskTranscribe:_onIbmError');
   }
-  _onJambonzError(cs, _ep, evt) {
+  async _onJambonzError(cs, _ep, evt) {
     this.logger.info({evt}, 'TaskTranscribe:_onJambonzError');
-    const {writeAlerts, AlertType} = cs.srf.locals;
+    if (this.isHandledByPrimaryProvider && this.fallbackVendor) {
+      _ep.stopTranscription({vendor: this.vendor})
+        .catch((err) => this.logger.error({err}, `Error stopping transcription for primary vendor ${this.vendor}`));
+      const {updateSpeechCredentialLastUsed} = require('../utils/db-utils')(this.logger, cs.srf);
+      try {
+        await this._fallback();
+        let channel = 1;
+        if (this.ep !== _ep) {
+          channel = 2;
+        }
+        this._startTranscribing(cs, _ep, channel);
+        updateSpeechCredentialLastUsed(this.sttCredentials.speech_credential_sid);
+        return;
+      } catch (error) {
+        this.logger.info({error}, `There is error while falling back to ${this.fallbackVendor}`);
+      }
+    } else {
+      const {writeAlerts, AlertType} = cs.srf.locals;
 
-    if (this.vendor === 'nuance') {
-      const {code, error} = evt;
-      if (code === 404 && error === 'No speech') return this._resolve('timeout');
-      if (code === 413 && error === 'Too much speech') return this._resolve('timeout');
+      if (this.vendor === 'nuance') {
+        const {code, error} = evt;
+        if (code === 404 && error === 'No speech') return this._resolve('timeout');
+        if (code === 413 && error === 'Too much speech') return this._resolve('timeout');
+      }
+      this.logger.info({evt}, 'TaskTranscribe:_onJambonzError');
+      writeAlerts({
+        account_sid: cs.accountSid,
+        alert_type: AlertType.STT_FAILURE,
+        message: `Custom speech vendor ${this.vendor} error: ${evt.error}`,
+        vendor: this.vendor,
+      }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
+      this.notifyError({msg: 'ASR error', details:`Custom speech vendor ${this.vendor} error: ${evt.error}`});
     }
-    this.logger.info({evt}, 'TaskTranscribe:_onJambonzError');
-    writeAlerts({
-      account_sid: cs.accountSid,
-      alert_type: AlertType.STT_FAILURE,
-      message: `Custom speech vendor ${this.vendor} error: ${evt.error}`,
-      vendor: this.vendor,
-    }).catch((err) => this.logger.info({err}, 'Error generating alert for jambonz custom connection failure'));
-    this.notifyError({msg: 'ASR error', details:`Custom speech vendor ${this.vendor} error: ${evt.error}`});
   }
 
+  _startAsrTimer(channel) {
+    assert(this.isContinuousAsr);
+    this._clearAsrTimer(channel);
+    this._asrTimer = setTimeout(() => {
+      this.logger.debug(`TaskTranscribe:_startAsrTimer - asr timer went off for channel: ${channel}`);
+      const evt = this._compileTranscripts();
+      this._bufferedTranscripts = [];
+      this._resolve(channel, evt);
+    }, this.asrTimeout);
+    this.logger.debug(`TaskTranscribe:_startAsrTimer: set for ${this.asrTimeout}ms for channel ${channel}`);
+  }
 
+  _clearAsrTimer(channel) {
+    if (this._asrTimer) clearTimeout(this._asrTimer);
+    this._asrTimer = null;
+  }
 }
 
 module.exports = TaskTranscribe;

lib/utils/amd-utils.js

@@ -54,7 +54,8 @@ class Amd extends Emitter {
     this.language = opts.recognizer?.language || cs.speechRecognizerLanguage;
     if ('default' === this.language) this.language = cs.speechRecognizerLanguage;
 
-    this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt');
+    this.sttCredentials = cs.getSpeechCredentials(this.vendor, 'stt',
+      opts.recognizer?.label || cs.speechRecognizerLabel);
 
     if (!this.sttCredentials) throw new Error(`No speech credentials found for vendor ${this.vendor}`);
 

lib/utils/aws-sns-lifecycle.js

@@ -11,15 +11,20 @@ const {LifeCycleEvents} = require('./constants');
 const express = require('express');
 const app = express();
 const getString = bent('string');
-const AWS = require('aws-sdk');
-const sns = new AWS.SNS({apiVersion: '2010-03-31'});
-const autoscaling = new AWS.AutoScaling({apiVersion: '2011-01-01'});
+const {
+  SNSClient,
+  SubscribeCommand,
+  UnsubscribeCommand } = require('@aws-sdk/client-sns');
+const snsClient = new SNSClient({ region: AWS_REGION, apiVersion: '2010-03-31' });
+const {
+  AutoScalingClient,
+  DescribeAutoScalingGroupsCommand,
+  CompleteLifecycleActionCommand } = require('@aws-sdk/client-auto-scaling');
+const autoScalingClient = new AutoScalingClient({ region: AWS_REGION, apiVersion: '2011-01-01' });
 const {Parser} = require('xml2js');
 const parser = new Parser();
 const {validatePayload} = require('verify-aws-sns-signature');
 
-AWS.config.update({region: AWS_REGION});
-
 class SnsNotifier extends Emitter {
   constructor(logger) {
     super();
@@ -69,7 +74,7 @@ class SnsNotifier extends Emitter {
             subscriptionRequestId: this.subscriptionRequestId
           }, 'response from SNS SubscribeURL');
           const data = await this.describeInstance();
-          this.lifecycleState = data.AutoScalingInstances[0].LifecycleState;
+          this.lifecycleState = data.AutoScalingGroups[0].Instances[0].LifecycleState;
           this.emit('SubscriptionConfirmation', {publicIp: this.publicIp});
           break;
 
@@ -135,11 +140,12 @@ class SnsNotifier extends Emitter {
 
   async subscribe() {
     try {
-      const response = await sns.subscribe({
+      const params = {
         Protocol: 'http',
         TopicArn: AWS_SNS_TOPIC_ARM,
         Endpoint: this.snsEndpoint
-      }).promise();
+      };
+      const response = await snsClient.send(new SubscribeCommand(params));
       this.logger.info({response}, `response to SNS subscribe to ${AWS_SNS_TOPIC_ARM}`);
     } catch (err) {
       this.logger.error({err}, `Error subscribing to SNS topic arn ${AWS_SNS_TOPIC_ARM}`);
@@ -149,9 +155,10 @@ class SnsNotifier extends Emitter {
   async unsubscribe() {
     if (!this.subscriptionArn) throw new Error('SnsNotifier#unsubscribe called without an active subscription');
     try {
-      const response = await sns.unsubscribe({
+      const params = {
         SubscriptionArn: this.subscriptionArn
-      }).promise();
+      };
+      const response = await snsClient.send(new UnsubscribeCommand(params));
       this.logger.info({response}, `response to SNS unsubscribe to ${AWS_SNS_TOPIC_ARM}`);
     } catch (err) {
       this.logger.error({err}, `Error unsubscribing to SNS topic arn ${AWS_SNS_TOPIC_ARM}`);
@@ -160,26 +167,29 @@ class SnsNotifier extends Emitter {
 
   completeScaleIn() {
     assert(this.scaleInParams);
-    autoscaling.completeLifecycleAction(this.scaleInParams, (err, response) => {
-      if (err) return this.logger.error({err}, 'Error completing scale-in');
-      this.logger.info({response}, 'Successfully completed scale-in action');
-    });
+    autoScalingClient.send(new CompleteLifecycleActionCommand(this.scaleInParams))
+      .then((data) => {
+        return this.logger.info({data}, 'Successfully completed scale-in action');
+      })
+      .catch((err) => {
+        this.logger.error({err}, 'Error completing scale-in');
+      });
   }
 
   describeInstance() {
     return new Promise((resolve, reject) => {
       if (!this.instanceId) return reject('instance-id unknown');
-      autoscaling.describeAutoScalingInstances({
+      autoScalingClient.send(new DescribeAutoScalingGroupsCommand({
         InstanceIds: [this.instanceId]
-      }, (err, data) => {
-        if (err) {
+      }))
+        .then((data) => {
+          this.logger.info({data}, 'SnsNotifier: describeInstance');
+          return resolve(data);
+        })
+        .catch((err) => {
           this.logger.error({err}, 'Error describing instances');
           reject(err);
-        } else {
-          this.logger.info({data}, 'SnsNotifier: describeInstance');
-          resolve(data);
-        }
-      });
+        });
     });
   }
 
@@ -193,7 +203,7 @@ module.exports = async function(logger) {
   process.on('SIGHUP', async() => {
     try {
       const data = await notifier.describeInstance();
-      const state = data.AutoScalingInstances[0].LifecycleState;
+      const state = data.AutoScalingGroups[0].Instances[0].LifecycleState;
       if (state !== notifier.lifecycleState) {
         notifier.lifecycleState = state;
         switch (state) {

lib/utils/call-tracer.js

@@ -2,17 +2,24 @@ const {context, trace} = require('@opentelemetry/api');
 const {Dialog} = require('drachtio-srf');
 class RootSpan {
   constructor(callType, req) {
-    let tracer, callSid, linkedSpanId;
+    const {srf} = require('../../');
+    const tracer = srf.locals.otel.tracer;
+    let callSid, accountSid, applicationSid, linkedSpanId;
 
     if (req instanceof Dialog) {
       const dlg = req;
-      tracer = dlg.srf.locals.otel.tracer;
       callSid = dlg.callSid;
       linkedSpanId = dlg.linkedSpanId;
     }
-    else {
-      tracer = req.srf.locals.otel.tracer;
+    else if (req.srf) {
       callSid = req.locals.callSid;
+      accountSid = req.get('X-Account-Sid'),
+      applicationSid = req.locals.application_sid;
+    }
+    else {
+      callSid = req.callSid;
+      accountSid = req.accountSid;
+      applicationSid = req.applicationSid;
     }
     this._span = tracer.startSpan(callType || 'incoming-call');
     if (req instanceof Dialog) {
@@ -22,13 +29,20 @@ class RootSpan {
         callId: dlg.sip.callId
       });
     }
+    else if (req.srf) {
+      this._span.setAttributes({
+        callSid,
+        accountSid,
+        applicationSid,
+        callId: req.get('Call-ID'),
+        externalCallId: req.get('X-CID')
+      });
+    }
     else {
       this._span.setAttributes({
         callSid,
-        accountSid: req.get('X-Account-Sid'),
-        applicationSid: req.locals.application_sid,
-        callId: req.get('Call-ID'),
-        externalCallId: req.get('X-CID')
+        accountSid,
+        applicationSid
       });
     }
 

lib/utils/constants.json

@@ -51,6 +51,11 @@
     "Silence": "silence",
     "Resume": "resume"
   },
+  "TranscribeStatus": {
+    "Pause": "pause",
+    "Silence": "silence",
+    "Resume": "resume"
+  },
   "TaskPreconditions": {
     "None": "none",
     "Endpoint": "endpoint",

lib/utils/db-utils.js

@@ -3,13 +3,10 @@ const {decrypt} = require('./encrypt-decrypt');
 const sqlAccountDetails = `SELECT * 
 FROM accounts account 
 WHERE account.account_sid = ?`;
-const sqlSpeechCredentials = `SELECT * 
+const sqlSpeechCredentialsForAccount = `SELECT * 
 FROM speech_credentials 
-WHERE account_sid = ? `;
-const sqlSpeechCredentialsForSP = `SELECT * 
-FROM speech_credentials 
-WHERE service_provider_sid =  
-(SELECT service_provider_sid from accounts where account_sid = ?)`;
+WHERE account_sid = ? OR (account_sid is NULL AND service_provider_sid =  
+(SELECT service_provider_sid from accounts where account_sid = ?))`;
 const sqlQueryAccountCarrierByName = `SELECT voip_carrier_sid  
 FROM voip_carriers vc 
 WHERE vc.account_sid = ? 
@@ -49,8 +46,10 @@ const speechMapper = (cred) => {
       obj.region = o.region;
       obj.use_custom_stt = o.use_custom_stt;
       obj.custom_stt_endpoint = o.custom_stt_endpoint;
+      obj.custom_stt_endpoint_url = o.custom_stt_endpoint_url;
       obj.use_custom_tts = o.use_custom_tts;
       obj.custom_tts_endpoint = o.custom_tts_endpoint;
+      obj.custom_tts_endpoint_url = o.custom_tts_endpoint_url;
     }
     else if ('wellsaid' === obj.vendor) {
       const o = JSON.parse(decrypt(credential));
@@ -94,6 +93,12 @@ const speechMapper = (cred) => {
   return obj;
 };
 
+const bucketCredentialDecrypt = (account) => {
+  const { bucket_credential } = account.account;
+  if (!bucket_credential || bucket_credential.vendor) return;
+  account.account.bucket_credential = JSON.parse(decrypt(bucket_credential));
+};
+
 module.exports = (logger, srf) => {
   const {pool}  = srf.locals.dbHelpers;
   const pp = pool.promise();
@@ -102,19 +107,14 @@ module.exports = (logger, srf) => {
 
     const [r] = await pp.query({sql: sqlAccountDetails, nestTables: true}, [account_sid]);
     if (0 === r.length) throw new Error(`invalid accountSid: ${account_sid}`);
-    const [r2] = await pp.query(sqlSpeechCredentials, [account_sid]);
+    const [r2] = await pp.query(sqlSpeechCredentialsForAccount, [account_sid, account_sid]);
     const speech = r2.map(speechMapper);
 
-    /* add service provider creds unless we have that vendor at the account level */
-    const [r3] = await pp.query(sqlSpeechCredentialsForSP, [account_sid]);
-    r3.forEach((s) => {
-      if (!speech.find((s2) => s2.vendor === s.vendor)) {
-        speech.push(speechMapper(s));
-      }
-    });
+    const account = r[0];
+    bucketCredentialDecrypt(account);
 
     return {
-      ...r[0],
+      ...account,
       speech
     };
   };

lib/utils/http-listener.js

@@ -6,7 +6,8 @@ const {PORT, HTTP_PORT_MAX} = require('../config');
 const doListen = (logger, app, port, resolve) => {
   const server = app.listen(port, () => {
     const {srf} = app.locals;
-    logger.info(`listening for HTTP requests on port ${PORT}, serviceUrl is ${srf.locals.serviceUrl}`);
+    srf.locals.serviceUrl = `http://${srf.locals.ipv4}:${port}`;
+    logger.info(`listening for HTTP requests on port ${port}, serviceUrl is ${srf.locals.serviceUrl}`);
     resolve({server, app});
   });
   return server;

lib/utils/install-srf-locals.js

@@ -10,6 +10,7 @@ const {
   JAMBONES_FREESWITCH,
   JAMBONES_REDIS_HOST,
   JAMBONES_REDIS_PORT,
+  JAMBONES_REDIS_SENTINELS,
   SMPP_URL,
   JAMBONES_TIME_SERIES_HOST,
   JAMBONES_ESL_LISTEN_ADDRESS,
@@ -146,7 +147,7 @@ function installSrfLocals(srf, logger) {
     password: JAMBONES_MYSQL_PASSWORD,
     database: JAMBONES_MYSQL_DATABASE,
     connectionLimit: JAMBONES_MYSQL_CONNECTION_LIMIT || 10
-  }, logger, tracer);
+  }, logger);
   const {
     client,
     updateCallStatus,
@@ -167,7 +168,12 @@ function installSrfLocals(srf, logger) {
     removeFromList,
     getListPosition,
     lengthOfList,
-  } = require('@jambonz/realtimedb-helpers')({
+    addToSortedSet,
+    retrieveFromSortedSet,
+    retrieveByPatternSortedSet,
+    sortedSetLength,
+    sortedSetPositionByPattern
+  } = require('@jambonz/realtimedb-helpers')(JAMBONES_REDIS_SENTINELS || {
     host: JAMBONES_REDIS_HOST,
     port: JAMBONES_REDIS_PORT || 6379
   }, logger, tracer);
@@ -175,7 +181,7 @@ function installSrfLocals(srf, logger) {
     synthAudio,
     getNuanceAccessToken,
     getIbmAccessToken,
-  } = require('@jambonz/speech-utils')({
+  } = require('@jambonz/speech-utils')(JAMBONES_REDIS_SENTINELS || {
     host: JAMBONES_REDIS_HOST,
     port: JAMBONES_REDIS_PORT || 6379
   }, logger, tracer);
@@ -228,7 +234,12 @@ function installSrfLocals(srf, logger) {
       lengthOfList,
       getListPosition,
       getNuanceAccessToken,
-      getIbmAccessToken
+      getIbmAccessToken,
+      addToSortedSet,
+      retrieveFromSortedSet,
+      retrieveByPatternSortedSet,
+      sortedSetLength,
+      sortedSetPositionByPattern
     },
     parentLogger: logger,
     getSBC,

lib/utils/place-outdial.js

@@ -15,7 +15,7 @@ const RootSpan = require('./call-tracer');
 const uuidv4 = require('uuid-random');
 
 class SingleDialer extends Emitter {
-  constructor({logger, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan}) {
+  constructor({logger, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan, dialTask}) {
     super();
     assert(target.type);
 
@@ -37,6 +37,7 @@ class SingleDialer extends Emitter {
     this.callGone = false;
 
     this.callSid = uuidv4();
+    this.dialTask = dialTask;
 
     this.on('callStatusChange', this._notifyCallStatusChange.bind(this));
   }
@@ -45,6 +46,10 @@ class SingleDialer extends Emitter {
     return this.callInfo.callStatus;
   }
 
+  get applicationSid() {
+    return this.application?.application_sid || this.callInfo?.applicationSid;
+  }
+
   /**
    * can be used for all http requests within this session
    */
@@ -243,9 +248,14 @@ class SingleDialer extends Emitter {
         .on('modify', async(req, res) => {
           try {
             if (this.ep) {
-              const newSdp = await this.ep.modify(req.body);
-              res.send(200, {body: newSdp});
-              this.logger.info({offer: req.body, answer: newSdp}, 'SingleDialer:exec: handling reINVITE');
+              if (this.dialTask && this.dialTask.isOnHold) {
+                this.logger.info('dial is onhold, emit event');
+                this.emit('reinvite', req, res);
+              } else {
+                const newSdp = await this.ep.modify(req.body);
+                res.send(200, {body: newSdp});
+                this.logger.info({offer: req.body, answer: newSdp}, 'SingleDialer:exec: handling reINVITE');
+              }
             }
             else {
               this.logger.info('SingleDialer:exec: handling reINVITE with released media, emit event');
@@ -426,11 +436,11 @@ class SingleDialer extends Emitter {
 }
 
 function placeOutdial({
-  logger, srf, ms, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan
+  logger, srf, ms, sbcAddress, target, opts, application, callInfo, accountInfo, rootSpan, startSpan, dialTask
 }) {
   const myOpts = deepcopy(opts);
   const sd = new SingleDialer({
-    logger, sbcAddress, target, myOpts, application, callInfo, accountInfo, rootSpan, startSpan
+    logger, sbcAddress, target, myOpts, application, callInfo, accountInfo, rootSpan, startSpan, dialTask
   });
   sd.exec(srf, ms, myOpts);
   return sd;

lib/utils/sbc-pinger.js

@@ -101,7 +101,8 @@ module.exports = (logger) => {
           method: 'OPTIONS',
           headers: {
             'X-FS-Status': ms && !dryUpCalls ? 'open' : 'closed',
-            'X-FS-Calls': srf.locals.sessionTracker.count
+            'X-FS-Calls': srf.locals.sessionTracker.count,
+            'X-FS-ServiceUrl': srf.locals.serviceUrl
           }
         });
         req.on('response', (res) => {

lib/utils/sdp-utils.js

@@ -0,0 +1,7 @@
+const isOnhold = (sdp) => {
+  return sdp && (sdp.includes('a=sendonly') || sdp.includes('a=inactive'));
+};
+
+module.exports = {
+  isOnhold
+};

lib/utils/transcription-utils.js

@@ -225,12 +225,17 @@ const normalizeGoogle = (evt, channel, language) => {
   };
 };
 
-const normalizeCustom = (evt, channel, language) => {
+const normalizeCustom = (evt, channel, language, vendor) => {
+  const copy = JSON.parse(JSON.stringify(evt));
   return {
     language_code: language,
     channel_tag: channel,
     is_final: evt.is_final,
-    alternatives: [evt.alternatives[0]]
+    alternatives: [evt.alternatives[0]],
+    vendor: {
+      name: vendor,
+      evt: copy
+    }
   };
 };
 
@@ -314,7 +319,7 @@ module.exports = (logger) => {
         return normalizeSoniox(evt, channel, language);
       default:
         if (vendor.startsWith('custom:')) {
-          return normalizeCustom(evt, channel, language);
+          return normalizeCustom(evt, channel, language, vendor);
         }
         logger.error(`Unknown vendor ${vendor}`);
         return evt;
@@ -356,12 +361,12 @@ module.exports = (logger) => {
         ...(rOpts.punctuation === false && {GOOGLE_SPEECH_ENABLE_AUTOMATIC_PUNCTUATION: 0}),
         ...(rOpts.words  == false && {GOOGLE_SPEECH_ENABLE_WORD_TIME_OFFSETS: 0}),
         ...(rOpts.diarization === false && {GOOGLE_SPEECH_SPEAKER_DIARIZATION: 0}),
-        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'string' &&
+        ...(rOpts.hints?.length > 0 && typeof rOpts.hints[0] === 'string' &&
           {GOOGLE_SPEECH_HINTS: rOpts.hints.join(',')}),
-        ...(rOpts.hints.length > 0 && typeof rOpts.hints[0] === 'object' &&
+        ...(rOpts.hints?.length > 0 && typeof rOpts.hints[0] === 'object' &&
           {GOOGLE_SPEECH_HINTS: JSON.stringify(rOpts.hints)}),
         ...(typeof rOpts.hintsBoost === 'number' && {GOOGLE_SPEECH_HINTS_BOOST: rOpts.hintsBoost}),
-        ...(rOpts.altLanguages.length > 0 &&
+        ...(rOpts.altLanguages?.length > 0 &&
           {GOOGLE_SPEECH_ALTERNATIVE_LANGUAGE_CODES: [...new Set(rOpts.altLanguages)].join(',')}),
         ...(rOpts.interactionType &&
           {GOOGLE_SPEECH_METADATA_INTERACTION_TYPE: rOpts.interactionType}),
@@ -394,6 +399,8 @@ module.exports = (logger) => {
           {AZURE_SPEECH_ALTERNATIVE_LANGUAGE_CODES: [...new Set(rOpts.altLanguages)].join(',')}),
         ...(rOpts.requestSnr && {AZURE_REQUEST_SNR: 1}),
         ...(rOpts.profanityOption && {AZURE_PROFANITY_OPTION: rOpts.profanityOption}),
+        ...(sttCredentials.use_custom_stt && sttCredentials.custom_stt_endpoint_url &&
+          {AZURE_SERVICE_ENDPOINT: sttCredentials.custom_stt_endpoint_url}),
         ...(rOpts.azureServiceEndpoint && {AZURE_SERVICE_ENDPOINT: rOpts.azureServiceEndpoint}),
         ...(rOpts.initialSpeechTimeoutMs > 0 &&
           {AZURE_INITIAL_SPEECH_TIMEOUT_MS: rOpts.initialSpeechTimeoutMs}),
@@ -401,11 +408,11 @@ module.exports = (logger) => {
         ...(rOpts.audioLogging && {AZURE_AUDIO_LOGGING: 1}),
         ...{AZURE_USE_OUTPUT_FORMAT_DETAILED: 1},
         ...(sttCredentials && {
-          AZURE_SUBSCRIPTION_KEY: sttCredentials.api_key,
-          AZURE_REGION: sttCredentials.region,
+          ...(sttCredentials.api_key && {AZURE_SUBSCRIPTION_KEY: sttCredentials.api_key}),
+          ...(sttCredentials.region && {AZURE_REGION: sttCredentials.region}),
         }),
         ...(sttCredentials.use_custom_stt && sttCredentials.custom_stt_endpoint &&
-          {AZURE_SERVICE_ENDPOINT_ID: sttCredentials.custom_stt_endpoint})
+          {AZURE_SERVICE_ENDPOINT_ID: sttCredentials.custom_stt_endpoint}),
       };
     }
     else if ('nuance' === vendor) {

lib/utils/ws-requestor.js

@@ -6,6 +6,7 @@ const Websocket = require('ws');
 const snakeCaseKeys = require('./snakecase-keys');
 const {
   RESPONSE_TIMEOUT_MS,
+  JAMBONES_WS_PING_INTERVAL_MS,
   MAX_RECONNECTS,
   JAMBONES_WS_HANDSHAKE_TIMEOUT_MS,
   JAMBONES_WS_MAX_PAYLOAD
@@ -42,6 +43,7 @@ class WsRequestor extends BaseRequestor {
   async request(type, hook, params, httpHeaders = {}) {
     assert(HookMsgTypes.includes(type));
     const url = hook.url || hook;
+    const wantsAck = !['call:status', 'verb:status', 'jambonz:error'].includes(type);
 
     if (this.maliciousClient) {
       this.logger.info({url: this.url}, 'WsRequestor:request - discarding msg to malicious client');
@@ -72,11 +74,19 @@ class WsRequestor extends BaseRequestor {
       if (this.connectInProgress) {
         this.logger.debug(
           `WsRequestor:request(${this.id}) - queueing ${type} message since we are connecting`);
-        this.queuedMsg.push({type, hook, params, httpHeaders});
+        if (wantsAck) {
+          const p = new Promise((resolve, reject) => {
+            this.queuedMsg.push({type, hook, params, httpHeaders, promise: {resolve, reject}});
+          });
+          return p;
+        }
+        else {
+          this.queuedMsg.push({type, hook, params, httpHeaders});
+        }
         return;
       }
       this.connectInProgress = true;
-      this.logger.debug(`WsRequestor:request(${this.id}) - connecting since we do not have a connection`);
+      this.logger.debug(`WsRequestor:request(${this.id}) - connecting since we do not have a connection for ${type}`);
       if (this.connections >= MAX_RECONNECTS) {
         return Promise.reject(`max attempts connecting to ${this.url}`);
       }
@@ -115,9 +125,14 @@ class WsRequestor extends BaseRequestor {
 
     const sendQueuedMsgs = () => {
       if (this.queuedMsg.length > 0) {
-        for (const {type, hook, params, httpHeaders} of this.queuedMsg) {
+        for (const {type, hook, params, httpHeaders, promise} of this.queuedMsg) {
           this.logger.debug(`WsRequestor:request - preparing queued ${type} for sending`);
-          setImmediate(this.request.bind(this, type, hook, params, httpHeaders));
+          if (promise) {
+            this.request(type, hook, params, httpHeaders)
+              .then((res) => promise.resolve(res))
+              .catch((err) => promise.reject(err));
+          }
+          else setImmediate(this.request.bind(this, type, hook, params, httpHeaders));
         }
         this.queuedMsg.length = 0;
       }
@@ -136,8 +151,8 @@ class WsRequestor extends BaseRequestor {
     }
 
     /* simple notifications */
-    if (['call:status', 'verb:status', 'jambonz:error'].includes(type) || reconnectingWithoutAck) {
-      this.ws.send(JSON.stringify(obj), () => {
+    if (!wantsAck || reconnectingWithoutAck) {
+      this.ws?.send(JSON.stringify(obj), () => {
         this.logger.debug({obj}, `WsRequestor:request websocket: sent (${url})`);
         sendQueuedMsgs();
       });
@@ -178,9 +193,17 @@ class WsRequestor extends BaseRequestor {
     });
   }
 
+  _stopPingTimer() {
+    if (this._pingTimer) {
+      clearInterval(this._pingTimer);
+      this._pingTimer = null;
+    }
+  }
+
   close() {
     this.closedGracefully = true;
     this.logger.debug('WsRequestor:close closing socket');
+    this._stopPingTimer();
     try {
       if (this.ws) {
         this.ws.close(1000);
@@ -195,6 +218,7 @@ class WsRequestor extends BaseRequestor {
 
   _connect() {
     assert(!this.ws);
+    this._stopPingTimer();
     return new Promise((resolve, reject) => {
       const handshakeTimeout = JAMBONES_WS_HANDSHAKE_TIMEOUT_MS ?
         parseInt(JAMBONES_WS_HANDSHAKE_TIMEOUT_MS) :
@@ -255,10 +279,15 @@ class WsRequestor extends BaseRequestor {
     this.connectInProgress = false;
     this.connections++;
     this.emit('ready', ws);
+
+    if (JAMBONES_WS_PING_INTERVAL_MS > 15000) {
+      this._pingTimer = setInterval(() => this.ws?.ping(), JAMBONES_WS_PING_INTERVAL_MS);
+    }
   }
 
   _onClose(code) {
     this.logger.info(`WsRequestor(${this.id}) - closed from far end ${code}`);
+    this._stopPingTimer();
     if (this.connections > 0 && code !== 1000) {
       this.logger.info({url: this.url}, 'WsRequestor - socket closed unexpectedly from remote side');
       this.emit('socket-closed');
@@ -283,6 +312,7 @@ class WsRequestor extends BaseRequestor {
   _onSocketClosed() {
     this.ws = null;
     this.emit('connection-dropped');
+    this._stopPingTimer();
     if (this.connections > 0 && this.connections < MAX_RECONNECTS && !this.closedGracefully) {
       if (!this._initMsgId) this._clearPendingMessages();
       this.logger.debug(`WsRequestor:_onSocketClosed waiting ${this.backoffMs} to reconnect`);

package.json

@@ -1,6 +1,6 @@
 {
   "name": "jambonz-feature-server",
-  "version": "0.8.3",
+  "version": "0.8.4",
   "main": "app.js",
   "engines": {
     "node": ">= 10.16.0"
@@ -19,19 +19,21 @@
   "bugs": {},
   "scripts": {
     "start": "node app",
-    "test": "NODE_ENV=test JAMBONES_HOSTING=1 HTTP_POOL=1 ENCRYPTION_SECRET=foobar DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=error ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:JambonzR0ck$:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
+    "test": "NODE_ENV=test JAMBONES_HOSTING=1 HTTP_POOL=1 JAMBONES_TTS_TRIM_SILENCE=1 ENCRYPTION_SECRET=foobar DRACHTIO_HOST=127.0.0.1 DRACHTIO_PORT=9060 DRACHTIO_SECRET=cymru JAMBONES_MYSQL_HOST=127.0.0.1 JAMBONES_MYSQL_PORT=3360 JAMBONES_MYSQL_USER=jambones_test JAMBONES_MYSQL_PASSWORD=jambones_test JAMBONES_MYSQL_DATABASE=jambones_test JAMBONES_REDIS_HOST=127.0.0.1 JAMBONES_REDIS_PORT=16379 JAMBONES_LOGLEVEL=error ENABLE_METRICS=0 HTTP_PORT=3000 JAMBONES_SBCS=172.38.0.10 JAMBONES_FREESWITCH=127.0.0.1:8022:JambonzR0ck$:docker-host JAMBONES_TIME_SERIES_HOST=127.0.0.1 JAMBONES_NETWORK_CIDR=172.38.0.0/16 node test/ ",
     "coverage": "./node_modules/.bin/nyc --reporter html --report-dir ./coverage npm run test",
     "jslint": "eslint app.js tracer.js lib",
     "jslint:fix": "eslint app.js tracer.js lib --fix"
   },
   "dependencies": {
-    "@jambonz/db-helpers": "^0.8.1",
+    "@aws-sdk/client-auto-scaling": "^3.360.0",
+    "@aws-sdk/client-sns": "^3.360.0",
+    "@jambonz/db-helpers": "^0.9.1",
     "@jambonz/http-health-check": "^0.0.1",
-    "@jambonz/realtimedb-helpers": "^0.7.2",
-    "@jambonz/speech-utils": "^0.0.13",
-    "@jambonz/stats-collector": "^0.1.8",
-    "@jambonz/time-series": "^0.2.5",
-    "@jambonz/verb-specifications": "^0.0.22",
+    "@jambonz/realtimedb-helpers": "^0.8.6",
+    "@jambonz/speech-utils": "^0.0.20",
+    "@jambonz/stats-collector": "^0.1.9",
+    "@jambonz/time-series": "^0.2.8",
+    "@jambonz/verb-specifications": "^0.0.30",
     "@opentelemetry/api": "^1.4.0",
     "@opentelemetry/exporter-jaeger": "^1.9.0",
     "@opentelemetry/exporter-trace-otlp-http": "^0.35.0",
@@ -41,12 +43,11 @@
     "@opentelemetry/sdk-trace-base": "^1.9.0",
     "@opentelemetry/sdk-trace-node": "^1.9.0",
     "@opentelemetry/semantic-conventions": "^1.9.0",
-    "aws-sdk": "^2.1313.0",
     "bent": "^7.3.12",
     "debug": "^4.3.4",
     "deepcopy": "^2.1.0",
-    "drachtio-fsmrf": "^3.0.21",
-    "drachtio-srf": "^4.5.23",
+    "drachtio-fsmrf": "^3.0.24",
+    "drachtio-srf": "^4.5.26",
     "express": "^4.18.2",
     "ip": "^1.1.8",
     "moment": "^2.29.4",
@@ -62,7 +63,7 @@
     "uuid-random": "^1.3.2",
     "verify-aws-sns-signature": "^0.1.0",
     "ws": "^8.9.0",
-    "xml2js": "^0.5.0"
+    "xml2js": "^0.6.2"
   },
   "devDependencies": {
     "clear-module": "^4.1.2",

test/config-test.js

@@ -39,7 +39,7 @@ test('\'config: listen\'', async(t) => {
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);
@@ -86,7 +86,7 @@ test('\'config: listen - stop\'', async(t) => {
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);

test/create-call-test.js

@@ -37,7 +37,7 @@ test('test create-call timeout', async(t) => {
       'account_sid':account_sid,
       'timeout': 1,
       "call_hook": {
-        "url": "https://public-apps.jambonz.us/hello-world",
+        "url": "https://public-apps.jambonz.cloud/hello-world",
         "method": "POST"
       },
       "from": "15083718299",
@@ -88,11 +88,11 @@ test('test create-call call-hook basic authentication', async(t) => {
 
     let verbs = [
       {
-        "verb": "say",
-        "text": "hello"
+        "verb": "pause",
+        "length": 1
       }
     ];
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     //THEN
     await p;
 
@@ -150,7 +150,7 @@ test('test create-call amd', async(t) => {
         "length": 7
       }
     ];
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     //THEN
     await p;
 
@@ -164,3 +164,59 @@ test('test create-call amd', async(t) => {
     t.error(err);
   }
 });
+
+test('test create-call app_json', async(t) => {
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+
+
+    // GIVEN
+    let from = 'create-call-app-json';
+    let account_sid = 'bb845d4b-83a9-4cde-a6e9-50f3743bab3f';
+
+    // Give UAS app time to come up
+    const p = sippUac('uas.xml', '172.38.0.10', from);
+    await waitFor(1000);
+
+    const app_json = `[
+      {
+        "verb": "pause",
+        "length": 7
+      }
+    ]`;
+
+    const post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
+    post('v1/createCall', {
+      'account_sid':account_sid,
+      "call_hook": {
+        "url": "http://127.0.0.1:3100/",
+        "method": "POST",
+        "username": "username",
+        "password": "password"
+      },
+      app_json,
+      "from": from,
+      "to": {
+        "type": "phone",
+        "number": "15583084809"
+      },
+      "amd": {
+        "actionHook": "/actionHook"
+      },
+      "speech_recognizer_vendor": "google",
+      "speech_recognizer_language": "en"
+    });
+
+    //THEN
+    await p;
+
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/db/jambones-sql.sql

@@ -1,5 +1,4 @@
 /* SQLEditor (MySQL (2))*/
-
 SET FOREIGN_KEY_CHECKS=0;
 
 DROP TABLE IF EXISTS account_static_ips;
@@ -14,8 +13,12 @@ DROP TABLE IF EXISTS beta_invite_codes;
 
 DROP TABLE IF EXISTS call_routes;
 
+DROP TABLE IF EXISTS clients;
+
 DROP TABLE IF EXISTS dns_records;
 
+DROP TABLE IF EXISTS lcr;
+
 DROP TABLE IF EXISTS lcr_carrier_set_entry;
 
 DROP TABLE IF EXISTS lcr_routes;
@@ -52,6 +55,8 @@ DROP TABLE IF EXISTS smpp_addresses;
 
 DROP TABLE IF EXISTS speech_credentials;
 
+DROP TABLE IF EXISTS system_information;
+
 DROP TABLE IF EXISTS users;
 
 DROP TABLE IF EXISTS smpp_gateways;
@@ -124,6 +129,16 @@ application_sid CHAR(36) NOT NULL,
 PRIMARY KEY (call_route_sid)
 ) COMMENT='a regex-based pattern match for call routing';
 
+CREATE TABLE clients
+(
+client_sid CHAR(36) NOT NULL UNIQUE ,
+account_sid CHAR(36) NOT NULL,
+is_active BOOLEAN NOT NULL DEFAULT 1,
+username VARCHAR(64),
+password VARCHAR(1024),
+PRIMARY KEY (client_sid)
+);
+
 CREATE TABLE dns_records
 (
 dns_record_sid CHAR(36) NOT NULL UNIQUE ,
@@ -136,11 +151,23 @@ PRIMARY KEY (dns_record_sid)
 CREATE TABLE lcr_routes
 (
 lcr_route_sid CHAR(36),
+lcr_sid CHAR(36) NOT NULL,
 regex VARCHAR(32) NOT NULL COMMENT 'regex-based pattern match against dialed number, used for LCR routing of PSTN calls',
 description VARCHAR(1024),
-priority INTEGER NOT NULL UNIQUE  COMMENT 'lower priority routes are attempted first',
+priority INTEGER NOT NULL COMMENT 'lower priority routes are attempted first',
 PRIMARY KEY (lcr_route_sid)
-) COMMENT='Least cost routing table';
+) COMMENT='An ordered list of  digit patterns in an LCR table.  The patterns are tested in sequence until one matches';
+
+CREATE TABLE lcr
+(
+lcr_sid CHAR(36) NOT NULL UNIQUE ,
+name VARCHAR(64) COMMENT 'User-assigned name for this LCR table',
+is_active BOOLEAN NOT NULL DEFAULT 1,
+default_carrier_set_entry_sid CHAR(36) COMMENT 'default carrier/route to use when no digit match based results are found.',
+service_provider_sid CHAR(36),
+account_sid CHAR(36),
+PRIMARY KEY (lcr_sid)
+) COMMENT='An LCR (least cost routing) table that is used by a service provider or account to make decisions about routing outbound calls when multiple carriers are available.';
 
 CREATE TABLE password_settings
 (
@@ -248,7 +275,10 @@ CREATE TABLE sbc_addresses
 sbc_address_sid CHAR(36) NOT NULL UNIQUE ,
 ipv4 VARCHAR(255) NOT NULL,
 port INTEGER NOT NULL DEFAULT 5060,
+tls_port INTEGER,
+wss_port INTEGER,
 service_provider_sid CHAR(36),
+last_updated DATETIME,
 PRIMARY KEY (sbc_address_sid)
 );
 
@@ -304,9 +334,17 @@ last_tested DATETIME,
 tts_tested_ok BOOLEAN,
 stt_tested_ok BOOLEAN,
 created_at DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP,
+label VARCHAR(64),
 PRIMARY KEY (speech_credential_sid)
 );
 
+CREATE TABLE system_information
+(
+domain_name VARCHAR(255),
+sip_domain_name VARCHAR(255),
+monitoring_domain_name VARCHAR(255)
+);
+
 CREATE TABLE users
 (
 user_sid CHAR(36) NOT NULL UNIQUE ,
@@ -357,6 +395,7 @@ smpp_inbound_password VARCHAR(64),
 register_from_user VARCHAR(128),
 register_from_domain VARCHAR(255),
 register_public_ip_in_contact BOOLEAN NOT NULL DEFAULT false,
+register_status VARCHAR(4096),
 PRIMARY KEY (voip_carrier_sid)
 ) COMMENT='A Carrier or customer PBX that can send or receive calls';
 
@@ -385,7 +424,7 @@ PRIMARY KEY (smpp_gateway_sid)
 CREATE TABLE phone_numbers
 (
 phone_number_sid CHAR(36) UNIQUE ,
-number VARCHAR(132) NOT NULL UNIQUE ,
+number VARCHAR(132) NOT NULL,
 voip_carrier_sid CHAR(36),
 account_sid CHAR(36),
 application_sid CHAR(36),
@@ -403,6 +442,7 @@ inbound BOOLEAN NOT NULL COMMENT 'if true, whitelist this IP to allow inbound ca
 outbound BOOLEAN NOT NULL COMMENT 'if true, include in least-cost routing when placing calls to the PSTN',
 voip_carrier_sid CHAR(36) NOT NULL,
 is_active BOOLEAN NOT NULL DEFAULT 1,
+protocol ENUM('udp','tcp','tls', 'tls/srtp') DEFAULT 'udp' COMMENT 'Outbound call protocol',
 PRIMARY KEY (sip_gateway_sid)
 ) COMMENT='A whitelisted sip gateway used for origination/termination';
 
@@ -435,13 +475,16 @@ account_sid CHAR(36) COMMENT 'account that this application belongs to (if null,
 call_hook_sid CHAR(36) COMMENT 'webhook to call for inbound calls ',
 call_status_hook_sid CHAR(36) COMMENT 'webhook to call for call status events',
 messaging_hook_sid CHAR(36) COMMENT 'webhook to call for inbound SMS/MMS ',
-app_json VARCHAR(16384),
+app_json TEXT,
 speech_synthesis_vendor VARCHAR(64) NOT NULL DEFAULT 'google',
 speech_synthesis_language VARCHAR(12) NOT NULL DEFAULT 'en-US',
 speech_synthesis_voice VARCHAR(64),
+speech_synthesis_label VARCHAR(64),
 speech_recognizer_vendor VARCHAR(64) NOT NULL DEFAULT 'google',
 speech_recognizer_language VARCHAR(64) NOT NULL DEFAULT 'en-US',
+speech_recognizer_label VARCHAR(64),
 created_at DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP,
+record_all_calls BOOLEAN NOT NULL DEFAULT false,
 PRIMARY KEY (application_sid)
 ) COMMENT='A defined set of behaviors to be applied to phone calls ';
 
@@ -479,6 +522,9 @@ subspace_client_secret VARCHAR(255),
 subspace_sip_teleport_id VARCHAR(255),
 subspace_sip_teleport_destinations VARCHAR(255),
 siprec_hook_sid CHAR(36),
+record_all_calls BOOLEAN NOT NULL DEFAULT false,
+record_format VARCHAR(16) NOT NULL DEFAULT 'mp3',
+bucket_credential VARCHAR(8192) COMMENT 'credential used to authenticate with storage service',
 PRIMARY KEY (account_sid)
 ) COMMENT='An enterprise that uses the platform for comm services';
 
@@ -499,9 +545,20 @@ ALTER TABLE call_routes ADD FOREIGN KEY account_sid_idxfk_3 (account_sid) REFERE
 
 ALTER TABLE call_routes ADD FOREIGN KEY application_sid_idxfk (application_sid) REFERENCES applications (application_sid);
 
+CREATE INDEX client_sid_idx ON clients (client_sid);
+ALTER TABLE clients ADD CONSTRAINT account_sid_idxfk_13 FOREIGN KEY account_sid_idxfk_13 (account_sid) REFERENCES accounts (account_sid);
+
 CREATE INDEX dns_record_sid_idx ON dns_records (dns_record_sid);
 ALTER TABLE dns_records ADD FOREIGN KEY account_sid_idxfk_4 (account_sid) REFERENCES accounts (account_sid);
 
+CREATE INDEX lcr_sid_idx ON lcr_routes (lcr_sid);
+ALTER TABLE lcr_routes ADD FOREIGN KEY lcr_sid_idxfk (lcr_sid) REFERENCES lcr (lcr_sid);
+
+CREATE INDEX lcr_sid_idx ON lcr (lcr_sid);
+ALTER TABLE lcr ADD FOREIGN KEY default_carrier_set_entry_sid_idxfk (default_carrier_set_entry_sid) REFERENCES lcr_carrier_set_entry (lcr_carrier_set_entry_sid);
+
+CREATE INDEX service_provider_sid_idx ON lcr (service_provider_sid);
+CREATE INDEX account_sid_idx ON lcr (account_sid);
 CREATE INDEX permission_sid_idx ON permissions (permission_sid);
 CREATE INDEX predefined_carrier_sid_idx ON predefined_carriers (predefined_carrier_sid);
 CREATE INDEX predefined_sip_gateway_sid_idx ON predefined_sip_gateways (predefined_sip_gateway_sid);
@@ -555,8 +612,6 @@ CREATE INDEX smpp_address_sid_idx ON smpp_addresses (smpp_address_sid);
 CREATE INDEX service_provider_sid_idx ON smpp_addresses (service_provider_sid);
 ALTER TABLE smpp_addresses ADD FOREIGN KEY service_provider_sid_idxfk_4 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
 
-CREATE UNIQUE INDEX speech_credentials_idx_1 ON speech_credentials (vendor,account_sid);
-
 CREATE INDEX speech_credential_sid_idx ON speech_credentials (speech_credential_sid);
 CREATE INDEX service_provider_sid_idx ON speech_credentials (service_provider_sid);
 ALTER TABLE speech_credentials ADD FOREIGN KEY service_provider_sid_idxfk_5 (service_provider_sid) REFERENCES service_providers (service_provider_sid);
@@ -593,6 +648,8 @@ CREATE INDEX smpp_gateway_sid_idx ON smpp_gateways (smpp_gateway_sid);
 CREATE INDEX voip_carrier_sid_idx ON smpp_gateways (voip_carrier_sid);
 ALTER TABLE smpp_gateways ADD FOREIGN KEY voip_carrier_sid_idxfk (voip_carrier_sid) REFERENCES voip_carriers (voip_carrier_sid);
 
+CREATE UNIQUE INDEX phone_numbers_unique_idx_voip_carrier_number ON phone_numbers (number,voip_carrier_sid);
+
 CREATE INDEX phone_number_sid_idx ON phone_numbers (phone_number_sid);
 CREATE INDEX number_idx ON phone_numbers (number);
 CREATE INDEX voip_carrier_sid_idx ON phone_numbers (voip_carrier_sid);
@@ -647,5 +704,4 @@ ALTER TABLE accounts ADD FOREIGN KEY queue_event_hook_sid_idxfk (queue_event_hoo
 ALTER TABLE accounts ADD FOREIGN KEY device_calling_application_sid_idxfk (device_calling_application_sid) REFERENCES applications (application_sid);
 
 ALTER TABLE accounts ADD FOREIGN KEY siprec_hook_sid_idxfk (siprec_hook_sid) REFERENCES applications (application_sid);
-
 SET FOREIGN_KEY_CHECKS=1;

test/dial-tests.js

@@ -5,6 +5,8 @@ const getJSON = bent('json')
 const clearModule = require('clear-module');
 const {provisionCallHook} = require('./utils')
 
+const sleepFor = (ms) => new Promise((r) => setTimeout(r, ms));
+
 process.on('unhandledRejection', (reason, p) => {
   console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
 });
@@ -43,10 +45,11 @@ test('\'dial-phone\'', async(t) => {
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);
+    await sleepFor(1000);
 
     let account_sid = '622f62e4-303a-49f2-bbe0-eb1e1714e37a';
     let post = bent('http://127.0.0.1:3000/', 'POST', 'json', 201);
@@ -84,7 +87,7 @@ test('\'dial-sip\'', async(t) => {
     try {
       await connect(srf);
       // wait for fs connected to drachtio server.
-      await new Promise(r => setTimeout(r, 1000));
+      await sleepFor(1000);
       // GIVEN
       const from = "dial_sip";
       let verbs = [
@@ -102,7 +105,7 @@ test('\'dial-sip\'', async(t) => {
         }
       ];
   
-      provisionCallHook(from, verbs);
+      await provisionCallHook(from, verbs);
   
       // THEN
       const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);
@@ -169,7 +172,7 @@ test('\'dial-user\'', async(t) => {
         }
       ];
   
-      provisionCallHook(from, verbs);
+      await provisionCallHook(from, verbs);
   
       // THEN
       const p = sippUac('uas-dial.xml', '172.38.0.10', undefined, undefined, 2);

test/docker-compose-testbed.yaml

@@ -42,7 +42,7 @@ services:
         ipv4_address: 172.38.0.7
 
   drachtio:
-    image: drachtio/drachtio-server:latest
+    image: drachtio/drachtio-server:0.8.22
     restart: always
     command: drachtio --contact "sip:*;transport=udp" --mtu 4096 --address 0.0.0.0 --port 9022
     ports:
@@ -57,7 +57,7 @@ services:
         condition: service_healthy
 
   freeswitch:
-    image: drachtio/drachtio-freeswitch-mrf:0.4.18
+    image: drachtio/drachtio-freeswitch-mrf:0.4.33
     restart: always
     command: freeswitch --rtp-range-start 20000 --rtp-range-end 20100
     environment:

test/gather-tests.js

@@ -50,7 +50,7 @@ test('\'gather\' test - google', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -86,7 +86,7 @@ test('\'gather\' test - default (google)', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -133,7 +133,7 @@ test('\'config\' test - reset to app defaults', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -173,7 +173,7 @@ test('\'gather\' test - microsoft', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -213,7 +213,7 @@ test('\'gather\' test - aws', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -256,7 +256,7 @@ test('\'gather\' test - deepgram', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -298,7 +298,7 @@ test('\'gather\' test - soniox', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);

test/index.js

@@ -14,5 +14,6 @@ require('./play-tests');
 require('./sip-refer-tests');
 require('./listen-tests');
 require('./config-test');
+require('./queue-test');
 require('./remove-test-db');
 require('./docker_stop');

test/listen-tests.js

@@ -35,7 +35,7 @@ test('\'listen-success\'', async(t) => {
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     await sippUac('uac-gather-account-creds-success-send-bye.xml', '172.38.0.10', from);
@@ -57,7 +57,7 @@ test('\'listen-success\'', async(t) => {
   }
 });
 
-test('\'listen-maxLength\'', async(t) => {
+test.skip('\'listen-maxLength\'', async(t) => {
   clearModule.all();
   const {srf, disconnect} = require('../app');
   try {
@@ -69,13 +69,13 @@ test('\'listen-maxLength\'', async(t) => {
       {
         "verb": "listen",
         "url": `ws://172.38.0.60:3000/${from}`,
-        "mixType" : "mixed",
+        "mixType" : "stereo",
         "timeout": 2,
         "maxLength": 2
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
@@ -109,7 +109,7 @@ test('\'listen-pause-resume\'', async(t) => {
       }
     ];
 
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
 
     // THEN
     const p = sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);

test/play-tests.js

@@ -33,7 +33,7 @@ test('\'play\' tests single link in plain text', async(t) => {
     ];
 
     const from = 'play_single_link';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
@@ -62,7 +62,7 @@ test('\'play\' tests multi links in array', async(t) => {
     ];
 
     const from = 'play_multi_links_in_array';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
@@ -100,8 +100,8 @@ test('\'play\' tests single link in conference', async(t) => {
         waitHook: `/customHook`
       }
     ];
-    provisionCustomHook(from, waitHookVerbs)
-    provisionCallHook(from, verbs)
+    await provisionCustomHook(from, waitHookVerbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-send-bye.xml', '172.38.0.10', from);
@@ -141,8 +141,8 @@ test('\'play\' tests multi links in array in conference', async(t) => {
         waitHook: `/customHook`
       }
     ];
-    provisionCustomHook(from, waitHookVerbs)
-    provisionCallHook(from, verbs)
+    await provisionCustomHook(from, waitHookVerbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-send-bye.xml', '172.38.0.10', from);
@@ -178,8 +178,8 @@ test('\'play\' tests with seekOffset and actionHook', async(t) => {
     const waitHookVerbs = [];
 
     const from = 'play_action_hook';
-    provisionCallHook(from, verbs)
-    provisionCustomHook(from, waitHookVerbs)
+    await provisionCallHook(from, verbs)
+    await provisionCustomHook(from, waitHookVerbs)
 
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
@@ -218,7 +218,7 @@ test('\'play\' tests with earlymedia', async(t) => {
     ];
 
     const from = 'play_early_media';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-invite-expect-183-cancel.xml', '172.38.0.10', from);

test/queue-test.js

@@ -0,0 +1,127 @@
+const test = require('tape');
+const { sippUac } = require('./sipp')('test_fs');
+const clearModule = require('clear-module');
+const {provisionCallHook, provisionActionHook, provisionAnyHook} = require('./utils');
+const bent = require('bent');
+const getJSON = bent('json');
+
+process.on('unhandledRejection', (reason, p) => {
+  console.log('Unhandled Rejection at: Promise', p, 'reason:', reason);
+});
+
+function connect(connectable) {
+  return new Promise((resolve, reject) => {
+    connectable.on('connect', () => {
+      return resolve();
+    });
+  });
+}
+
+const sleepFor = (ms) => new Promise((resolve) => setTimeout(() => resolve(), ms));
+
+test('\'enqueue-dequeue\' tests', async(t) => {
+
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+    // GIVEN
+    const verbs = [
+      {
+        verb: 'enqueue',
+        name: 'support',
+        actionHook: '/actionHook'
+      }
+    ];
+
+    const verbs2 = [
+      {
+        verb: 'dequeue',
+        name: 'support'
+      }
+    ];
+
+    const actionVerbs = [
+      {
+        verb: 'play',
+        url: 'silence_stream://1000',
+        earlyMedia: true
+      }
+    ];
+
+    const from = 'enqueue_success';
+    await provisionCallHook(from, verbs);
+    await provisionActionHook(from, actionVerbs)
+
+    const from2 = 'dequeue_success';
+    await provisionCallHook(from2, verbs2);
+    
+
+    // THEN
+    const p1 = sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
+
+    await sleepFor(1000);
+
+    const p2 = sippUac('uac-success-send-bye.xml', '172.38.0.11', from2);
+    await Promise.all([p1, p2]);
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.queue_result === 'bridged');
+    t.pass('enqueue-dequeue: succeeds connect');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\leave\' tests', async(t) => {
+
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+  try {
+    await connect(srf);
+    // GIVEN
+    const verbs = [
+      {
+        verb: 'enqueue',
+        name: 'support1',
+        waitHook: '/anyHook/enqueue_success_leave',
+        actionHook: '/actionHook'
+      }
+    ];
+
+    const anyHookVerbs = [
+      {
+        verb: 'leave'
+      }
+    ];
+
+        const actionVerbs = [
+      {
+        verb: 'play',
+        url: 'silence_stream://1000',
+        earlyMedia: true
+      }
+    ];
+
+    const from = 'enqueue_success_leave';
+    await provisionCallHook(from, verbs);
+    await provisionAnyHook(from, anyHookVerbs);
+    await provisionActionHook(from, actionVerbs)
+    
+
+    // THEN
+    await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
+    const obj  = await getJSON(`http:127.0.0.1:3100/lastRequest/enqueue_success_leave`);
+    t.ok(obj.body.queue_position === 0);
+    const obj1  = await getJSON(`http:127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj1.body.queue_result === 'leave');
+    t.pass('enqueue-dequeue: succeeds connect');
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});

test/say-tests.js

@@ -31,7 +31,7 @@ test('\'say\' tests', async(t) => {
     ];
 
     const from = 'say_test_success';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
@@ -71,7 +71,7 @@ test('\'config\' reset synthesizer tests', async(t) => {
     ];
 
     const from = 'say_test_success';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);
@@ -111,7 +111,7 @@ if (MICROSOFT_CUSTOM_API_KEY && MICROSOFT_DEPLOYMENT_ID && MICROSOFT_CUSTOM_REGI
       ];
 
       const from = 'say_test_success';
-      provisionCallHook(from, verbs)
+      await provisionCallHook(from, verbs)
 
       // THEN
       await sippUac('uac-success-received-bye.xml', '172.38.0.10', from);

test/sip-refer-tests.js

@@ -41,8 +41,8 @@ test('\'refer\' tests w/202 and NOTIFY', {timeout: 25000}, async(t) => {
     const noVerbs = [];
 
     const from = 'refer_with_notify';
-    provisionCallHook(from, verbs);
-    provisionActionHook(from, noVerbs)
+    await provisionCallHook(from, verbs);
+    await provisionActionHook(from, noVerbs)
 
     // THEN
     await sippUac('uac-refer-with-notify.xml', '172.38.0.10', from);
@@ -81,8 +81,8 @@ test('\'refer\' tests w/202 but no NOTIFY', {timeout: 25000}, async(t) => {
     const noVerbs = [];
 
     const from = 'refer_no_notify';
-    provisionCallHook(from, verbs);
-    provisionActionHook(from, noVerbs)
+    await provisionCallHook(from, verbs);
+    await provisionActionHook(from, noVerbs)
 
     // THEN
     await sippUac('uac-refer-no-notify.xml', '172.38.0.10', from);

test/sip-request-tests.js

@@ -40,7 +40,7 @@ test('sending SIP in-dialog requests tests', async(t) => {
       }
     ];
     let from = "sip_indialog_test";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-send-info-during-dialog.xml', '172.38.0.10', from);
     const obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);

test/sipp.js

@@ -36,7 +36,7 @@ obj.sippUac = (file, bindAddress, from='sipp', to='16174000000', loop=1) => {
     '-cid_str', `%u-%p@%s-${idx++}`,
     '172.38.0.50',
     '-key','from', from,
-    '-key','to', to, '-trace_msg'
+    '-key','to', to, '-trace_msg', '-trace_err'
   ];
 
   if (bindAddress) args.splice(5, 0, '--ip', bindAddress);

test/transcribe-tests.js

@@ -48,7 +48,7 @@ test('\'transcribe\' test - google', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -85,7 +85,7 @@ test('\'transcribe\' test - microsoft', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -122,7 +122,7 @@ test('\'transcribe\' test - aws', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -162,7 +162,7 @@ test('\'transcribe\' test - deepgram', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -202,7 +202,7 @@ test('\'transcribe\' test - soniox', async(t) => {
       }
     ];
     let from = "gather_success";
-    provisionCallHook(from, verbs);
+    await provisionCallHook(from, verbs);
     // THEN
     await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
     let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
@@ -210,6 +210,44 @@ test('\'transcribe\' test - soniox', async(t) => {
     t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
       'transcribe: succeeds when using soniox credentials');
 
+    disconnect();
+  } catch (err) {
+    console.log(`error received: ${err}`);
+    disconnect();
+    t.error(err);
+  }
+});
+
+test('\'transcribe\' test - google with asrTimeout', async(t) => {
+  if (!GCP_JSON_KEY) {
+    t.pass('skipping google tests');
+    return t.end();
+  }
+  clearModule.all();
+  const {srf, disconnect} = require('../app');
+
+  try {
+    await connect(srf);
+    // GIVEN
+    let verbs = [
+      {
+        "verb": "transcribe",
+        "recognizer": {
+          "vendor": "google",
+          "hints": ["customer support", "sales", "human resources", "HR"],
+          "asrTimeout": 4
+        },
+        "transcriptionHook": "/transcriptionHook"
+      }
+    ];
+    let from = "gather_success";
+    await provisionCallHook(from, verbs);
+    // THEN
+    await sippUac('uac-gather-account-creds-success.xml', '172.38.0.10', from);
+    let obj = await getJSON(`http://127.0.0.1:3100/lastRequest/${from}_actionHook`);
+    t.ok(obj.body.speech.alternatives[0].transcript.toLowerCase().startsWith('i\'d like to speak to customer support'),
+      'transcribe: succeeds when using google credentials');
+
     disconnect();
   } catch (err) {
     console.log(`error received: ${err}`);

test/utils.js

@@ -6,31 +6,40 @@ const bent = require('bent');
 * The function help testcase to register desired jambonz json response for an application call
 * When a call has From number match the registered hook event, the desired jambonz json will be responded.
 */
-const provisionCallHook = (from, verbs) => {
+const provisionCallHook = async (from, verbs) => {
   const mapping = {
     from,
     data: JSON.stringify(verbs)
   };
   const post = bent('http://127.0.0.1:3100', 'POST', 'string', 200);
-  post('/appMapping', mapping);
+  await post('/appMapping', mapping);
 }
 
-const provisionCustomHook = (from, verbs) => {
+const provisionCustomHook = async(from, verbs) => {
   const mapping = {
     from,
     data: JSON.stringify(verbs)
   };
   const post = bent('http://127.0.0.1:3100', 'POST', 'string', 200);
-  post(`/customHookMapping`, mapping);
+  await post(`/customHookMapping`, mapping);
 }
 
-const provisionActionHook = (from, verbs) => {
+const provisionActionHook = async(from, verbs) => {
   const mapping = {
     from,
     data: JSON.stringify(verbs)
   };
   const post = bent('http://127.0.0.1:3100', 'POST', 'string', 200);
-  post(`/actionHook`, mapping);
+  await post(`/actionHook`, mapping);
 }
 
-module.exports = { provisionCallHook, provisionCustomHook, provisionActionHook}
+const provisionAnyHook = async(key, verbs) => {
+  const mapping = {
+    key,
+    data: JSON.stringify(verbs)
+  };
+  const post = bent('http://127.0.0.1:3100', 'POST', 'string', 200);
+  await post(`/anyHookMapping`, mapping);
+}
+
+module.exports = { provisionCallHook, provisionCustomHook, provisionActionHook, provisionAnyHook}

test/webhook/app.js

@@ -2,6 +2,7 @@ const express = require('express');
 const app = express();
 const Websocket = require('ws');
 const listenPort = process.env.HTTP_PORT || 3000;
+const any_hook_json_mapping = new Map();
 let json_mapping = new Map();
 let hook_mapping = new Map();
 let ws_packet_count = new Map();
@@ -61,7 +62,7 @@ app.all('/', (req, res) => {
   console.log(req.body, 'POST /');
   const key = req.body.from
   addRequestToMap(key, req, hook_mapping);
-  return getJsonFromMap(key, req, res);
+  return getJsonFromMap(json_mapping, key, req, res);
 });
 
 app.post('/appMapping', (req, res) => {
@@ -106,7 +107,7 @@ app.post('/actionHook', (req, res) => {
 app.all('/customHook', (req, res) => {
   let key = `${req.body.from}_customHook`;;
   console.log(req.body, `POST /customHook`);
-  return getJsonFromMap(key, req, res);
+  return getJsonFromMap(json_mapping, key, req, res);
 });
 
 app.post('/customHookMapping', (req, res) => {
@@ -116,6 +117,23 @@ app.post('/customHookMapping', (req, res) => {
   return res.sendStatus(200);
 });
 
+/**
+ * Any Hook
+ */
+
+app.all('/anyHook/:key', (req, res) => {
+  let key = req.params.key;
+  console.log(req.body, `POST /anyHook/${key}`);
+  return getJsonFromMap(any_hook_json_mapping, key, req, res);
+});
+
+app.post('/anyHookMapping', (req, res) => {
+  let key = req.body.key;
+  console.log(req.body, `POST /anyHookMapping/${key}`);
+  any_hook_json_mapping.set(key, req.body.data);
+  return res.sendStatus(200);
+});
+
 // Fetch Requests
 app.get('/requests/:key', (req, res) => {
   let key = req.params.key;
@@ -162,9 +180,9 @@ app.get('/ws_metadata/:key', (req, res) => {
  * private function
  */
 
-function getJsonFromMap(key, req, res) {
-  if (!json_mapping.has(key)) return res.sendStatus(404);
-  const retData = JSON.parse(json_mapping.get(key));
+function getJsonFromMap(map, key, req, res) {
+  if (!map.has(key)) return res.sendStatus(404);
+  const retData = JSON.parse(map.get(key));
   console.log(retData, ` Response to ${req.method} ${req.url}`);
   addRequestToMap(key, req, hook_mapping);
   return res.json(retData);

test/webhooks-tests.js

@@ -45,7 +45,7 @@ test('basic webhook tests', async(t) => {
     ];
 
     const from = 'sip_decline_test_success';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     await sippUac('uac-expect-603.xml', '172.38.0.10', from);
     t.pass('webhook successfully declines call');
@@ -73,7 +73,7 @@ test('invalid jambonz json create alert tests', async(t) => {
     };
 
     const from = 'invalid_json_create_alert';
-    provisionCallHook(from, verbs)
+    await provisionCallHook(from, verbs)
 
     // THEN
     await sippUac('uac-invite-expect-480.xml', '172.38.0.10', from);