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Author SHA1 Message Date
Alan Buscaglia d7d96df300 fix(docs): use Mintlify-compatible image markup 2026-07-31 14:34:25 +02:00
Alan Buscaglia 5e60402469 docs: document Prowler Cloud feedback widget
- Explain how to submit and dismiss product feedback
- Add widget and confirmation screenshots
- Add the guide to Prowler Cloud navigation
2026-07-31 14:09:28 +02:00
5 changed files with 67 additions and 0 deletions
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@@ -143,6 +143,7 @@
"group": "Prowler Cloud",
"pages": [
"user-guide/tutorials/prowler-app",
"user-guide/tutorials/prowler-cloud-feedback",
{
"group": "Authentication & Access",
"pages": [
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@@ -94,6 +94,7 @@ li[id="/user-guide/tutorials/prowler-app-findings-triage"] a > div > div > span:
li[id="/user-guide/tutorials/prowler-app-scan-configuration"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-cloud-aws-organizations"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-cloud-azure-management-groups"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-cloud-feedback"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-cloud-gcp-organizations"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-cloud-lighthouse-multi-llm"] a > div > div > span:first-child::after,
li[id="/user-guide/tutorials/prowler-import-findings"] a > div > div > span:first-child::after,
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---
title: 'Share Product Feedback'
sidebarTitle: 'Share Feedback'
description: 'Send product feedback from the floating Feedback widget in Prowler Cloud.'
---
import { VersionBadge } from "/snippets/version-badge.mdx"
<VersionBadge version="5.37.0" />
Prowler Cloud provides a floating **Feedback** button for sending product feedback without leaving the current page. The button opens a short free-text form and confirms when the response has been submitted.
<Note>
The widget appears only in Prowler Cloud when feedback collection and a compatible survey are available. It does not appear in Prowler Local Server. The question, supporting text, input placeholder, submit button text, and confirmation message can change over time.
</Note>
## Send Feedback
To submit product feedback:
1. Sign in to Prowler Cloud.
2. Locate the floating **Feedback** button near the lower-right corner of the page.
3. Click **Feedback** to open the form.
4. Enter the feedback in the text area.
5. Click the submit button. The button remains unavailable until the response contains text other than spaces.
6. Wait for the confirmation message to replace the form. If no custom confirmation is configured, Prowler displays **"Thanks for the feedback!"**.
<Frame>
<img src="/images/feedback/feedback-widget-form.png" alt="Feedback form open in Prowler Cloud" />
</Frame>
<Frame>
<img src="/images/feedback/feedback-widget-confirmation.png" alt="Feedback submission confirmation in Prowler Cloud" />
</Frame>
The widget stays available while navigating authenticated Prowler Cloud pages, so feedback can be submitted from the page where the relevant experience occurs.
<Warning>
Do not include passwords, API keys, access tokens, or other sensitive information. For account assistance or an issue that requires a response, contact [Prowler Support](https://support.prowler.com). The feedback widget does not open a support request.
</Warning>
## Dismiss the Form Without Submitting
To close the form without sending a response, press **Esc**, click outside the form, or click **Feedback** again. Reopening the form clears any text that was not submitted.
## Troubleshooting
### The Feedback Button Does Not Appear
The widget is available only after signing in to a supported Prowler Cloud environment. If the button is absent:
1. Confirm that Prowler Cloud is open on an authenticated page. The widget is not available on sign-in or other public pages.
2. Reload the page to request the current feedback survey again.
3. Check whether a browser privacy extension or network policy blocks optional feedback services, then reload the page.
4. Contact [Prowler Support](https://support.prowler.com) if the widget should be available but remains absent.
The button also remains hidden when feedback collection is disabled or no compatible free-text survey is currently available. These conditions are managed by Prowler and do not require users to configure tokens or deployment settings.
### The Submit Button Is Unavailable
Enter at least one non-space character in the text area. Empty responses and responses containing only spaces cannot be submitted.
### The Form Does Not Confirm Submission
Reload Prowler Cloud, reopen the widget, and submit the feedback again. If the form still does not show a confirmation message, contact [Prowler Support](https://support.prowler.com) and include the page where the problem occurred. Do not include credentials or other sensitive information.